copyright © 2014 oracle and/or its affiliates. all rights reserved. | roles and responsibilities...

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Roles and Responsibilities<Company Name><Project Name>

Presenter’s NamePresenter’s TitleOrganization, Division or Business UnitMonth 00, 2014

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<Project Name> Roles and ResponsibilitiesProject Executive• Project Sponsor– Champion the Implementation project.– Create a top-down approach to enable project buy-in.– Perform some interim Project Approvals and be involved in the Project Review

Process.

• Steering Committee– Come from areas of the organization impacted by the project.– Collectively, make high-level decisions on the project and provide guidance to assist

the progression of the project.–Make sure the project is meeting its intended objectives from a functional and

strategic point of view.


<Project Name> Roles and ResponsibilitiesProject Stakeholders

• Provide functional, industry, technical, and customer-specific expertise, insight, and guidance.• Participate in quality assurance.• Participate in key review sessions.• Provide input and assist in planning activities and steps.• Serve as a liaison between project and department and/or area of

expertise.


<Project Name> Roles and ResponsibilitiesProject Management Team

• Project Manager– Develop, maintain and distribute the Project Workplan and communicate the details of the plan.– Assign team members to steps and monitor team progress against the plan.– Resolve or evaluate project issues in the areas of operating policies, staffing, and project scope. – Conduct scheduled, periodic meetings with the project team, Project Sponsor, and Steering

Committee. – Act as a liaison between engineers and designers and serves as the project contact person for

external (non-project) resources.

• Project Administrator– Perform administrative activities, such as maintaining project plans, coordinating time sheets, and

coordinating meeting schedules.


<Project Name> Roles and ResponsibilitiesProject Management Team (continued)

• Upgrade Lead– Ensure that all upgrade project activities are assigned to the appropriate resources

and completed on schedule. –Oversee the execution and completion of the tasks documented in the upgrade

instructions. – Lead the upgrade effort performed by the various teams and is responsible for the

overall project and leadership.


<Project Name> Roles and ResponsibilitiesFunctional Team

• Functional Lead– Lead the business analysis effort, as well as the overall business representation of all the functional

areas impacted by the implementation. – Serve as the overall liaison between the organization & the project team.

• Business Process Analyst– Provide business representation and leadership for a core functional area impacted by the

implementation and provides overall business process expertise to the project team. – Attend all of the fit/gap sessions where the majority of business process discovery will occur. – Update process maps and process dictionary to reflect process changes. – Serve as the liaison between the organization and the project team that typically consists of both

organization and consulting personnel.


<Project Name> Roles and ResponsibilitiesFunctional Team (continued)

• Application Specialist– Guide the project team through those steps that require detailed application

functional knowledge and related industry best practices. –May also act as an integration consultant to integrate applications, particularly across

product lines.


<Project Name> Roles and ResponsibilitiesTechnical Team

• Technical Lead– Assure that the integrity of design is maintained across business processes. – Serve as the team lead for a group of programmer analysts.

• Install Specialist– Install solution software and ensure that post-installation acceptance criteria are

satisfied.


<Project Name> Roles and ResponsibilitiesTechnical Team (continued)

• Programmer Analyst– Design, develops, and tests all in-scope modifications, interfaces, conversions, and

reports. •Technology Specialist

– Design and create technology solutions in response to business needs.– Join a project when the solution requires some specific knowledge in emerging

technologies.


<Project Name> Roles and ResponsibilitiesTechnical Team (continued)

• Upgrader– Execute and complete the tasks documented in the delivered upgrade instructions. – Assist in resolving any issues encountered while executing the tasks documented in

the delivered upgrade instructions.


<Project Name> Roles and ResponsibilitiesDatabase Administration Team

• Database Administrator– Design and maintain the various database environments required for the new system. –Migrate data from one database environment to another.–Maintain security for each database.


<Project Name> Roles and ResponsibilitiesEnd User Team

• End User - The employees, managers, and executives who will use the application software once it is deployed.– Participate in Needs Assessment and Fit/Gap sessions.– Provide business process insight and expertise.– Participate in the quality assurance functions.– Participate in testing, and creates and executes test scripts.


<Project Name> Roles and ResponsibilitiesInternet Commerce Management Team

• Content Manager– Develop the process for content management, including the production, approval,

posting, reviewing, and discarding of content. • Creative Director

– Establish website design and architecture standards; hire and manage graphic designers; oversee design quality, and make final navigational decisions.


<Project Name> Roles and ResponsibilitiesInternet Commerce Management Team (continued)

•Graphic Designer– Incorporate the vision of the creative team and interface team.– Prepare graphical elements to represent functions throughout the site & work

closely with programmer analyst & creative director.

• Integration Engineer– Lead the technical interaction and communication between solutions and all other

collaborative applications with which the portal interacts (legacy systems, email, calendar applications, etc.).


<Project Name> Roles and ResponsibilitiesInternet Commerce Management Team (continued)

• Interactive Marketing Manager–Oversee online marketing campaigns and monitor brand integrity. – Integrate online efforts and supports sales efforts.

•Partnership Development Manager– Promote the development of partner relationships to enhance the eCommerce

offering. –Work with the trading partners to determine technical requirements and timelines

and manage the ongoing relationship with the various trading partners.


<Project Name> Roles and ResponsibilitiesProcess Change Management

•Organizational Change Specialist– Identify the impact of business process change on the organization and determine

organizational response to these changes. – Develop and implement the organization communication plan. –Work closely with the business process analyst and attend all prototyping sessions

where the majority of business process fact-finding will occur. – Perform quality assurance on the client's business processes and make sure that all

expectations are met.


<Project Name> Roles and ResponsibilitiesSystem Architecture Team

•Network Engineer– Lead the design and support of the existing and future LAN and WAN network architecture. – Conduct circuit needs analysis, prepare and configure the firewall, and perform day-to-day

network support activities.• System Architect

– Lead the high-level design of the technical solution. – Propose the use of appropriate technology to meet the needs of the organization. – Determine hardware configurations and the number of databases, as well as the criteria for data

sharing and storage. •Web Master

– Manage intranet and extranet site activities. Develop and maintain web design and web architecture design, and maintain web-based content according to established standards.


<Project Name> Roles and ResponsibilitiesSystem Administration Team

• Configuration Manager– Oversee the Scope Change Management (SCM) process for all environments. – Coordinate and manage the application of all object changes, track updates and fixes

throughout the various installation database environments, and act as the approver for implementing changes into the various environments. Use upgrade tools to manage the software upgrade process.

• System Administrator– Assess the computer-related needs of user community.– Assign user IDs, set up security access and network access, and set up workstations. – Establish system schedules, such as online access "up times," coordinate reporting needs and

special batch execution, and make sure operational activities, such as backups, are performed.


<Project Name> Roles and ResponsibilitiesTest Team

• Test Lead– Assure that the project testing approach is complete for all areas of the project, functional,

technical, and process change. – Coordinate with the project manager to complete detailed test plans for all phases of testing. – Develop the data verification and acceptance methods, procedures for handling test case failures,

issue identification and resolution, and overall project communication during testing activities.

• Integration Test Lead– Coordinate with the Test Lead to complete the detailed test plans for integration test activities, to

define the test execution schedules, and to assign roles and responsibilities. – Oversee the execution and completion of integration testing, including resolution of all integration

test issues.


<Project Name> Roles and ResponsibilitiesTest Team (continued)

• Benchmark Test Lead– Coordinate with the Test Lead to complete detailed test plans for benchmark test activities, to

define test execution schedules, and to assign roles and responsibilities. – Oversee the execution and completion of benchmark testing, including resolution of all

benchmark test issues.

• System Test Lead– Coordinate with the Test Lead to complete detailed test plans for system test activities, to define

test execution schedules, and to assign roles and responsibilities. – Oversee the execution and completion of system testing, including resolution of all system test

issues.

• System Test Lead– Coordinate with the Test Lead to complete detailed test plans for parallel test activities, to

define test execution schedules, and to assign roles and responsibilities.


<Project Name> Roles and ResponsibilitiesTest Team (continued)• Performance Test Lead

– Coordinate with the Test Lead to complete detailed test plans for performance test activities, to define test execution schedules, and to assign roles and responsibilities.

– Oversee the execution and completion of performance testing, including resolution of all performance test issues.

•Usability Analyst– Develop and execute usability test scenarios that provide quantitative and qualitative feedback

on the usability of a website. Make recommendations for improvements to usability issues.•User Test Lead

– Coordinate with the Test Lead to complete detailed test plans for user test activities, to define test execution schedules, and to assign roles and responsibilities.

– Oversee the execution and completion of user acceptance testing, including resolution of all user test issues.


<Project Name> Roles and ResponsibilitiesTraining Team

• Training Manager– Manage the training function, especially for end-user training.– Work with the project team to define training strategy, design and develop end user training

content and delivery, and establish proficiency requirements.

• Trainer– Present the training material to the end-user training class participants.

• Training Administrator– Administer the enrollment of team members in training courses. – Assess training needs and develop training schedules. – Assist Functional Leads and Business Analysts in the development and deployment of end-user

training.


<Project Name> Team Contact List


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copyright © 2014 oracle and/or its affiliates. all rights reserved. | roles and responsibilities...

Documents

project team

overall project

implementation project

project plans

project issues

project buy

project scope

project administrator