copyright notice copyright christopher g. phillips, 2001. this work is the intellectual property of...
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Copyright Notice
Copyright Christopher G. Phillips, 2001. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.
Finding Common Ground for IT Strategies
EDUCAUSE Mid-Atlantic ConferenceDecember 3, 2001
Just Like Every Other University Except…
Six Professional Schools•Medicine
• $200+ Million of Medical Research/Year
• Telemedicine Program Delivering Medical
Services to Under-served Areas of the State
• Shock Trauma Center w/Wireless Interactive
Video Contact w/Paramedics
• Physicians Practice Plan Participates in a
Campus Self-Insurance Plan That May Grow
Statewide
Just Like Every Other University Except…
•University Hospital As a Public
Corporation
• Has Purchased Three Other
Hospitals
•VA Hospital Adjacent to University
Hospital
Just Like Every Other University Except…
Nursing
• Founded By Student of Florence Nightengale
• Operates Neighborhood Nursing Centers
• Operates AHECS Around the State
• Offers BS/RN Completely on Line
• Operates Two Governor’s “Wellmobiles”
• Simulation Labs Designed From the Footprint of
the Shock Trauma Center
• Ranked Nationally As “Top Ten” Nursing School
Just Like Every Other University Except…
Dental School
• World’s First Dental School
• National Dental Museum
LAW
• Three Programs Ranked in Top 10 Nationally
• Owns and Operates Westminster Hall w/Pipe
Organ Recitals
• Maintains Edgar Allen Poe’s Gravesite
Just Like Every Other University Except…
Six Professional Schools
•Pharmacy
•Social Work
• Interdisciplinary Graduate School
Seven Presidents!
I/T ORGANIZATION TRANSITIONS
New Leaders
No IT Plan
Different Reporting Lines
Incompatible Technologies
ERP Vision
CIO LEADERSHIP MODEL
M od e l
C IO
DEITY
FREE FORM
UNITED NATIONS MODEL
Assoc Deans
Assoc VPs
Tech Leaders
Consultants
Business Leaders
Veterans
Newcomers
LET’S GET GOING! LET’S HAVE A PLAN!
ESTABLISH IT GOVERNANCE SUPPORT PRESIDENT
VICE PRESIDENTS
DEANS
ROADSHOW!
COMMITTEE CHARGE
DEVELOP IT STRATEGIC PLAN ASSESS INTERNAL
CAPABILITIES/RESOURCES SELECT EXTERNAL RESOURCES APPROVE IT TACTICAL PLAN ESTABLISH/MONITOR SUCCESS
INDICATORS
HELP!
WE NEED A TECHNOLOGY CONSULTANT!
ASSISTANCE FROM THE “INSIDE AND “OUTSIDE”
WILLING COMMUNICATION
SCHOOL OF MEDICINE
COMMON TERMS Administrative Computing Infrastructure Platforms’ Systems Communications
LET GO OF: “What If’s” and “We Don’t Have Resources”
UNCERTAINTY, FLEXIBILITY, AND ACCOUNTABILITY
PLAN A
B
C
IBM MODEL OF IT ALIGNMENT ALIGNING IT & BUSINESS
STRATEGIES
BusinessStrategy
IT Strategy
ITOrganization
ITInfrastructure
ALIGNING IT AND BUSINESS STRATEGY
BUSINESS STRATEGIES SCOPE DISTINCTIVE COMPETENCIES ALLIANCES
IT STRATEGY IT SCOPE IT SYSTEMATIC COMPETENCIES ALLIANCEES ARCHITECTURE PROCESSES SKILLS
IT ORGANIZATIONAL STRUCTURE
CENTRALIZED VS.
DECENTRALIZED
ONE CIO VS. SEVERAL
STAFFING AND EXPERTISE
BEST PRACTICES VS. “AS IS”
WOULD YOU RATHER BE
SMART OR LUCKY?
MANDATES REQUIREMENT FOR I/T
STRATEGIC PLAN MINIMUM STANDARDS
OTHER SERENDIPITOUS THINGS!
TACTICAL PLANS
SUBCOMMITTEES
JOINT CHAIRS
MEASURABLE OUTCOMES
ROADSHOWS (FOREVER)
SUMMARY SHARED VISION COMMON GOALS COMMON LANGUAGE FREQUENT COMMUNICATION ACTION ACCOUNTABILITY/FLEXIBILITY MEASURABILITY “SKY’S THE LIMIT”
SEE THE ACTUAL PLANS!!!
http://admincomp.umaryland.edu/admincomp
And Follow Link For: “Strategic Documents”