copyright rso ® spa – 20123 milano via leopardi 1 rso spa presentation belt – kick off meeting...
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Copyright RSO® SpA – 20123 Milano Via Leopardi 1
RSO Spa Presentation
BeLT – Kick off meetingVenice, 25 and 26 February 2007
2Copyright RSO® SpA, Milano
RSO is a knowledge-based company which carries out RSO is a knowledge-based company which carries out innovative organization and management projects, in innovative organization and management projects, in
partnership with its private and public customerspartnership with its private and public customers
RSO is today a group of consulting, training, research and internet solutions of large dimensions: :
200 consultants in Italy and in France
6 locations (Verona, Milano, Bologna, Roma, Napoli, Parigi)
International network
more than 250 private and public clients (local and national government, international organisations, and private enterprises in all sectors of industry and commerce)
RSO Spa Company profile
3Copyright RSO® SpA, Milano
Socio-technical approach through a strategic convergence among organisation, knowledge development and technology.
Integrated consulting services matched with digital technologies solutions
Consulting and training businesses are upgraded with web-based systems and solutions supporting the implementation of organisational re-design (e-processes), educational systems (e-learning), human resources management and development systems (e-HR services), knowledge management system and community of practices creation.
RSO’s consultancy approach
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RSO practices
Labour market policies and professional trainingLabour market policies
and professional training
Equal opportunities and gender projects
Equal opportunities and gender projects
Business process reengineering
and change management
Business process reengineering
and change management
Competency managementCompetency management
Training and developmentTraining and development
eServiceseServiceseGovernmenteGovernment
Local developmentLocal development
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E-LEARNINGE-LEARNING
BLENDED TRAININGBLENDED TRAINING
Supportto learners
Consultingservices
Tailor madecourses
On-line courses
catalogue
Learning solutions
Change Management/ Communication
on-line courses
LMSLMS
Support
services
Training to e-learning teams
Organisational support
RSO practice in blended learning
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Learning solutions
Learning solutions
RSO provides a range of different models of learning solutions designed to give the most appropriate answer to customers’ needs.
SELF-TRAININGSELF-TRAININGASSISTED ASSISTED
SELF-TRAININGSELF-TRAININGCOLLABORATIVE COLLABORATIVE
TRAININGTRAINING
Support
services
Supportto learners
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SELF-TRAINING
Very structured contents
Focus is to attract and keep learners concentrated on the course with appealing content enriched by a lot of interactivity and multimedia
Learning solutions
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ASSISTED SELF-TRAINING
Training supported by a tutor
Content less structured thanks to the contribution of the tutor
Main focus is the tutor-learner relationship
Learning solutions
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COLLABORATIVE TRAINING
Groupwork(case study, business game, web tasks, etc.)
Content designed by learner supported by tutor
Focus is on learning community and knowledge sharing
Learning solutions
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Introducing large scale e-learning projects often require a particular commitment and effort in terms of change management and communication within the company.
For this reason the planning and deployment of communication plans is often provided, aimed at:
building commitment;
rising awareness;
obtaining a buy-in from all employees;
reaching adoption;
reporting periodically participation, loyalty and interest.
Communication plan
Support
services
Consultingservices
Change Management/ Communication
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A full adoption of e-learning is key for the progression of a continuous learning policy within modern organizations.
RSO provides clients with an effective support aimed to the creation of a “e-learning team” within the company, capable to manage permanently the entire e-learning process.
Training a e-learning team
Support
services
Consultingservices
Training to e-learning teams
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Concerning the management of all Concerning the management of all organisationalorganisational activities connected to e-learning activities connected to e-learning projects, such as:projects, such as:
Definition of training architecture (on line - blended)Definition of training architecture (on line - blended)
Definition of the “pilot” targetDefinition of the “pilot” target
Planning of training sessionsPlanning of training sessions
Definition of tools for the assessment of knowledge transfer and theDefinition of tools for the assessment of knowledge transfer and the
evaluation of customer satisfactionevaluation of customer satisfaction
ReportingReporting
Organisational support
Nome attività
Avvio del Progetto
Individuazione del gruppo di formandi
Definizione del piano di lavoro di dettaglio
Scelta dei WBT da inserire nel percorso
Evento formativo 1
Interviste di finalizzazione
Erogazione della giornata
Evento formativo 2
Check di controllo
Evento formativo 3
Erogazione WBT
definizione del manuale di gestione e learning
06/06 13/06 20/06 27/06 04/07 11/07 18/07 25/0706 giu 05 13 giu 05 20 giu 05 27 giu 05 04 lug 05 11 lug 05 18 lug 05 25 lug 05
Integrated Learning Integrated Learning EnvironmentEnvironmentLibri, CD RomLibri, CD Rom
Workshop e formazione in aulaWorkshop e formazione in aula
E-LearningE-Learning
MentoringMentoring
Supporto e servizi di Supporto e servizi di assistenzaassistenza
Basi datiBasi dati
Strumenti di Strumenti di collaborazionecollaborazione
E-libraryE-library
Strumenti di Strumenti di condivisionecondivisione
Support
services
Consultingservices
Organisational support
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An experience
ORCHESTRA: A lifelong learning project by the Municipality of Rome
The project’s drivers:
a. to introduce a continuous training system, in which the learners participate as “knowledge producers”, and not only as “information recipients”;
b. to sustain the development of informal knowledge networks within the professional communities of the Municipality, introducing structured knowledge sharing and shaping modalities;
c. to create new professional figures, able to begin this process:- the “Learning Object Editors”: municipal employees and officers able
produce content packages, usable on line, on topics of recognised professional interest;
- the “Tutors os Virtual Communities”, able to animate and support the L.O. Editors virtual teams
d. to experiment a training framework based on the integration of different training methods (face-to-face training, e.learning, cooperative work), supported by computer networks aimed at facilitating the social and professional communication
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ORCHESTRA in figures:
a. over 300 “Learning Object Editors” trained b. about 100 “Tutors of Virtual communities” trainedc. 27 Learning objects produced and available on the portal of the Municipality
(the Marco Aurelio portal).
Some examples....
Xilophone: Outcomes orientation
French horn: E-Government
Squeeze box: Cooperative learning
Piano: Teambuilding
Sax: Process analysis and redesign
Maracas: Organisation of the Local bodies and of the Municipality of Rome
Drum: Labour law
Harp: Coaching
Viola: Stress management
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RSO contribution: the Orchestra portal
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Thank you for your attention