core it analysisdownloads.riscnetworks.com/sample-reports/blueally... · it score overall...

Core IT Analysis

Customer: Sample Customer123 Elm StreetSomewhere, OHUnited States

Completion Date: Jan 12, 2016

of 126

About Core IT AnalysisRISC Networks utilize advanced data collection engines as well as its patent pending UCEL (Unified Correlation Engine Logic) technology to identify key problems and opportunities for improvement in an IT environment. Once key concerns have been identified using concrete metrics, RISC Networks "maps" these problems and opportunities to potential solutions.

Rarely is there only one solution to a problem or only one way to capture an opportunitiy for improvement. In addition, some solutions may solve multiple problems and provide for optimization across several opportunities. Time, cost and complexity are important factors to consider as you review the Core IT Analysis results. The Core IT Analysis Report provides you with options, so that you can decide which solution(s) work best for your organization.

RISC Networks serves hundreds of clients every year, in almost every business vertical. Most of these clients want to understand not only how they are performing, but how they compare to the broader IT community. To assist with this, RISC Networks provides comparative analytics that help you understand how many of your IT peers have these same issues and opportunities.

What is a Sponsored Solution? Sponsored Solutions are solutions that are paid placement solutions. Vendors pay a fee to have their solutions displayed underneath issues and opportunities that they address. These are not recommendations from RISC Networks. Instead they should be considered as potential options and discussion items as you work with your solution partner to determine what solutions work best for your organization. All sponsored solutions are clearly marked with a "Sponsored" tab.

How To Use This ReportRISC Networks delivers maximum value when used as a catalyst for change within your IT environment by analyzing issues and opportunities for improvement. The Core IT Analysis also covers your IT "Fit" for specific initiatives, such as:

• VDI (Virtual Desktop Infrastructure)• Unified Communications• IP Video Conferencing• Compute Virtualization

Customers utilize RISC Networks reports to assist in the preparation for change, as well as to gather Business Intelligence about their own IT environment so that they can effectively plan for the future.

The RISC Networks Solution Arc (pictured above) is a visualization of the most effective methodology for processing the results contained in this report.

of 126

IT Score

Overall Technology Score

76.6

Your score is in the 71.4 percentile

Infrastructure Score

77.0


Server Score

75.3


NOTE: The technology scores above are based on a 100 point scale.

The Technology Score is based on thousands of data points from each technology and focus area. Below is a chart that outlines the general weighted factors that comprise the scores above.

Within each technology focus seen in the chart below there are additional weighted factors based on the severity or importance of various data sets. By doing this a comprehensive analysis of the overall state of the IT environment can be made and easily compared.

The scores above also contain the relative percentile ranking against all other assessments performed to provide a solid comparison as to how your IT ranks against others. These comparative analytics are based on thousands of assessments performed each year from all verticals and size.

of 126

Summary of Results

Analytic Check Summary

The following are the results of the Core IT Analytic Checks. Below are the total number of failed checks broken out by technology area.

Technology # Failed

Network: 16Server: 17UC: 3

Total: 36

Top SolutionsTop 3 of 36 Potential Solutions

Service Solution

Vendor Subcategory Approximate Cost Solution

Partner General Contact Provider

General Partner Services can resolve many smaller issues regarding configuration, capacity, and performanceLearn about the problems this solution can solve

38 Problem(s) Resolved by Solution

Product Solution


Dimension Data Cloud Contact Provider IaaS Cloud Service

Dimension Data Cloud Computing Services consists of a comprehensive range of public, private and hybrid platforms. In addition to the enterprise class IaaS cloud platform, Cloud Services for Cisco, Cloud Services for Microsoft, Enterprise Mobility, Backup and other enterprise value added cloud based services are available on the cloud platform.Learn about the problems this solution can solve


https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=56&url=http://cloud.dimensiondata.com


http://cloud.dimensiondata.com


of 126

Product Solution



Dimension Data Cloud Computing Services consists of a comprehensive range of public, private and hybrid platforms. In addition to the enterprise class IaaS cloud platform, Cloud Services for Cisco, Cloud Services for Microsoft, Enterprise Mobility, Backup and other enterprise value added cloud based services are available on the cloud platform.Learn about the problems this solution can solve


Product Solution


Juniper Network Contact Provider MetaFabric

Juniper MetaFabric architecture enables a simple, smart, and open data center that accelerates the deployment and delivery. It is a complete data center solution that includes a combination of powerful switching, routing, and security platforms leveraging feature-rich silicon, programmable systems, adaptable software, orchestration, SDN, and open APIs that enable integration with the technology ecosystem.Learn about the problems this solution can solve






https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=49&url=http://www.juniper.net/us/en/dm/metafabric/


http://www.juniper.net/us/en/dm/metafabric/


of 126

List of Analytic Checks

Category: Network

Analytics Check / Key Question Focus Category Status

Network Oversubscription Performance Architecture

Spanning Tree Block 10GB Optimization Architecture

Routing Protocol Reliability Architecture

Spanning Tree Block Wrong Optimization Architecture

Public IP Use Scalability Architecture

Network Device Lifecycle Reliability Asset

Network Software Consistency Scalability Asset

Network Device Lifecycle II Reliability Asset

PSIRT Devices in Network Security Asset

Shared Uplinks with Discards Performance Performance

Shared Uplinks with Errors Performance Performance

Critical Uplinks with Discards Performance Performance

Overutilization Performance Performance

Router Interfaces with Errors Performance Performance

Router Interfaces with Discards Performance Performance

Device Buffer Failures Performance Performance

High CPU Utilization Performance Performance

Critical Uplinks with Errors Performance Performance

=Problem Identified =Opportunity Check =Check Passed =No Data to Check

of 126

Category: Server


Server End of Life Reliability Asset

Windows Desktop OS End of Life Reliability Asset

Potential Virtualization Optimization Asset

Windows Server OS End of Life Reliability Asset

Logical Disk Exhaustion Scalability Asset

Backup Failures Reliability Asset



Disk Latency Performance Asset

Server Links with Discards Performance Performance

Server Links with Errors Performance Performance

Hypervisor Memory Oversubscription Performance VMware Perf

Hypervisor CPU Oversubscription Performance VMware Perf

Hypervisor CPU VM Swap Performance VMware Perf

High I/O Latency on Shared Storage Performance VMware Perf

Hypervisor Disk Command Aborts Performance VMware Perf

Virtual Switch Input Packet Loss Performance VMware Perf

Virtual Switch Output Packet Loss Performance VMware Perf

High Memory Utilization Performance Win Performance

Server Reboots Reliability Win Performance

High CPU Utilization Performance Win Performance


of 126

Category: UC


CallManager End of Support Reliability Assets

Too Many IM/Chat Applications Optimization Assets

CallManager Upgrades Available Reliability Assets

Video Devices Deployed Optimization Assets

HD Video Conferencing (1080p Good) Scalability Net Readiness

HD Video Conferencing (720p Good) Scalability Net Readiness

Potential G.711 Calls Supported Scalability Net Readiness

Potential G.729a Calls Supported Scalability Net Readiness

Abandoned / Dropped Calls Scalability UC Configuration

Shared Lines vs. Presence Optimization UC Configuration

Hunt List vs. Contact Agent Optimization UC Configuration


of 126

Check: Do you have any 10GB Ethernet ports that are blocking? Return to Check List

Instances of

this issue

5View Supporting Data

Percentof Peersw/ Issue

14%

Understand This Check

Potential Solutions

Service Solution



Solution ApplicationYour solution partner can adjust your spanning tree using Multiple Instance Spanning Tree, PVST+, or layer 3 routed LAN designs to take advantage of all 10GB interfaces in your network.Learn what other problems this solution can solve

Product Solution


Cisco Network Contact Provider Nexus-7K

Solution ApplicationFabric Path from Cisco (available in Nexus 7000 switches) eliminates the need for spanning tree by providing a flat, optimized layer 2 network that scales to very large bandwidth.Learn what other problems this solution can solve

Product Solution


HP Network Contact Provider HP IRF - Version 5

Solution ApplicationEliminate blocking architectures such as spanning tree (STP), by deploying HP’s Intelligent Resilient Framework (IRF). IRF is a switch virtualization technology that simplifies designs and operations in data center, campus and wiring closets. IRF overcomes STP limitations while delivering new levels of network performance and resiliency. All HP Comware OS switches support IRF.Learn what other problems this solution can solve

Product Solution


Cisco Network Contact Provider Cat-6K Sup 720-10G VSS

Solution ApplicationCisco VSS (available on Catalyst 6500) allows you to treat two physical switches as one virtual switch, thus eliminating spanning tree blocking from redundant paths.Learn what other problems this solution can solve

Product Solution


https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=12&problemid=40&url=http://www.cisco.com


https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=12&problemid=40&url=http://www.cisco.com/c/en/us/products/collateral/switches/nexus-7000-series-switches/white_paper_c11-605488.html


http://www.cisco.com/c/en/us/products/collateral/switches/nexus-7000-series-switches/white_paper_c11-605488.html


https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=28&problemid=40&url=http://h17007.www1.hp.com


https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=28&problemid=40&url=http://h17007.www1.hp.com/docs/reports/irf.pdf


http://h17007.www1.hp.com/docs/reports/irf.pdf




https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=13&problemid=40&url=http://www.cisco.com/c/en/us/products/collateral/switches/catalyst-6500-virtual-switching-system-1440/product_data_sheet0900aecd806ed759.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=13&problemid=40&url=http://www.cisco.com/c/en/us/products/collateral/switches/catalyst-6500-virtual-switching-system-1440/product_data_sheet0900aecd806ed759.html

http://www.cisco.com/c/en/us/products/collateral/switches/catalyst-6500-virtual-switching-system-1440/product_data_sheet0900aecd806ed759.html


of 126


Solution ApplicationA Juniper MetaFabric solution can help eliminate the need for Spanning Tree, improve performance, and reduce management/administrative costs. MetaFabric provides a standards based, optimized flat layer 2 network that scales within and across multiple data centers.Learn what other problems this solution can solve

Product Solution


Juniper Network Contact Provider All EX Virtual Chassis

Solution ApplicationJuniper EX Virtual Chassis Switching solutions eliminate the need for Spanning Tree, improve performance, and reduce operational costs.Learn what other problems this solution can solve

Product Solution


Juniper Network Contact Provider All Q-Fabric Series

Solution ApplicationJuniper Q-Fabric Switching solutions eliminate the need for Spanning Tree, improve performance, and reduce management/administrative costs. Q-Fabric provides an optimized flat layer 2 network that scales.Learn what other problems this solution can solve

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=49&problemid=40&url=http://www.juniper.net/us/en/dm/metafabric/




https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=47&problemid=40&url=http://www.juniper.net/techpubs/en_US/junos/topics/concept/virtual-chassis-ex4200-components.html


http://www.juniper.net/techpubs/en_US/junos/topics/concept/virtual-chassis-ex4200-components.html


https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=45&problemid=40&url=http://www.juniper.net/us/en/products-services/switching/qfabric-system/


http://www.juniper.net/us/en/products-services/switching/qfabric-system/


of 126

Check: Are there any links that should be Etherchannels that are actually blocking?

Return to Check List

Instances of

this issue



29%


Potential Solutions

Service Solution



Solution ApplicationYour solution partner can adjust your configuration to bond these interfaces for all vlans and allow you to gain full access to your capacity.Learn what other problems this solution can solve

Product Solution


HP Network Contact Provider HP IMC - Version 5

Solution ApplicationBy using HP’s Intelligent Management Center your HP partner can help. IMC provides network discovery and L2, L3 and VLAN topology views, including a network inventory and how it is configured. IMC will identify blocked ports so administrators can make educated decisions. HP’s IRF technology delivers non-blocking link aggregation to improve capacity and performance.Learn what other problems this solution can solve

Product Solution



Solution ApplicationFabric Path from Cisco (available in Nexus 7000 switches) eliminates the need for spanning tree by providing a flat, optimized layer 2 network that scales to very large bandwidth.Learn what other problems this solution can solve

Product Solution



Solution ApplicationHP’s IRF solves Spanning-tree issues by allowing for a flat, fully redundant network, that utilizes all paths. Non-blocking, fully-active interlinks provide better performance and availability than legacy spanning tree architectures.Learn what other problems this solution can solve

Product Solution



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=29&problemid=41&url=http://h17007.www1.hp.com/us/en/networking/products/network-management/IMC_ES_Platform/index.aspx#.U9p5SvldVuA


http://h17007.www1.hp.com/us/en/networking/products/network-management/IMC_ES_Platform/index.aspx#.U9p5SvldVuA














of 126



Solution ApplicationJuniper MetaFabric provides a flat high capacity, high performance L2 stretch across data centers that may help eliminate the need for link aggregation.Learn what other problems this solution can solve

Product Solution



Solution ApplicationConfiguration problems with shared network protocols on uplinks such as link aggregation groups could also create blocking. Juniper EX Virtual Chassis solutions may help reduce configuration complexity of shared network protocols, thus offering a robust and simple infrastructure.Learn what other problems this solution can solve

Product Solution



Solution ApplicationJuniper Q-Fabric provides a flat high capacity, high performance L2 infrastructure that may help eliminate the need for link aggregation. Ethernet links with Errors are likely Duplex Mismatches or faulty cabling. Serial errors can be caused by clocking mismatches on WAN interfaces, and also by faulty telecom handoffs (smartjacks).Learn what other problems this solution can solve













of 126

Check: Do you have physical servers that would be good candidates for virtualization?


Instances of

this issue



83%


Potential Solutions

Service Solution



Solution ApplicationYour Solution Partner can assist you in identifying, sizing, and deploying a virtualization technology (VMware, Hyper-V, Xen, etc) that works well for your environment.Learn what other problems this solution can solve

Product Solution


VMware Virtualization Contact Provider ESXi

Solution ApplicationVMware Hypervisor (ESXi) allows you to consolidate many underutilized physical servers onto a single, virtual platform.Learn what other problems this solution can solve

Product Solution


Cisco Server Contact Provider UCS-B Series

Solution ApplicationCisco UCS Servers can provide a scaleable platform for virtualization platforms.Learn what other problems this solution can solve

Product Solution


Lenovo Server Contact Provider TS430

Solution ApplicationWith up to 8 hot-swap SAS or SATA Hard Drives, durable Error Code Correcting (ECC) memory, and blazing fast SAS RAID performance and protection that supports 0/1/5/10/50/6/60 configurations and offers optional battery backup for vault-safe security and peace of mind, ThinkServer TS430 delivers a 24/7 server solution. Plus, redundant, high-efficiency power supplies prevent concerns about system failures due to power loss.Learn what other problems this solution can solve

Product Solution


https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=14&problemid=55&url=http://www.vmware.com

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=14&problemid=55&url=http://www.vmware.com

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=14&problemid=55&url=http://www.vmware.com/products/vsphere/features/esxi-hypervisor.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=14&problemid=55&url=http://www.vmware.com/products/vsphere/features/esxi-hypervisor.html

http://www.vmware.com/products/vsphere/features/esxi-hypervisor.html




https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=9&problemid=55&url=http://www.cisco.com/c/en/us/products/servers-unified-computing/ucs-b-series-blade-servers/index.html


http://www.cisco.com/c/en/us/products/servers-unified-computing/ucs-b-series-blade-servers/index.html


https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=34&url=http://www.netapp.com


https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=34&problemid=55&url=http://www.lenovo.com/shop/americas/content/pdf/servers/ThinkServer%20TS430%20Datasheet.pdf


http://www.lenovo.com/shop/americas/content/pdf/servers/ThinkServer%20TS430%20Datasheet.pdf


of 126


Solution ApplicationMetaFabric architecture provides hypervisor-based firewalling between VMs to secure your entire virtual infrastructure and support compliance policies (HIPAA, PCI, etc.).Learn what other problems this solution can solve

Product Solution


Cisco Virtualization Contact Provider Nexus-1000V

Solution ApplicationCisco Nexus 1000v Virtual Switch software enables rapid adoption of virtualization and private cloud architectures. The 1000v makes it easier for Network teams to handle the network portion of a virtual infrastructure.Learn what other problems this solution can solve

Product Solution


Microsoft Virtualization Contact Provider Microsoft Hyper-V 2012

Solution ApplicationMicrosoft Hyper-V Server 2012 R2 is a hypervisor-based server virtualization product that enables you to consolidate workloads, helping your organization improve server utilization and reduce costs.Learn what other problems this solution can solve







https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=11&problemid=55&url=http://www.cisco.com/c/en/us/products/switches/nexus-1000v-switch-vmware-vsphere/index.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=11&problemid=55&url=http://www.cisco.com/c/en/us/products/switches/nexus-1000v-switch-vmware-vsphere/index.html

http://www.cisco.com/c/en/us/products/switches/nexus-1000v-switch-vmware-vsphere/index.html


https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=53&problemid=55&url=http://technet.microsoft.com/en-us/library/hh833684.aspx

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=53&problemid=55&url=http://technet.microsoft.com/en-us/library/hh833684.aspx

http://technet.microsoft.com/en-us/library/hh833684.aspx


of 126

Check: Are there more than 2 IM / Chat clients deployed? Return to Check List

Instances of

this issue



52%


Potential Solutions

Service Solution



Solution ApplicationYour solution partner can assist in creating a plan to standardize on IM/Chat software or eliminating it altogether.Learn what other problems this solution can solve

Product Solution


Cisco UC Contact Provider CUPC

Solution ApplicationCUPC and CUPS provide advanced IM/Chat/Presence and video capabilities with secure communication.Learn what other problems this solution can solve

Product Solution


Cisco UC Contact Provider CUPS

Solution ApplicationCisco Unified Presence Server allows you to use Cisco Unified Personal Communicator as a unified desktop client for IM, Video, and Voice.Learn what other problems this solution can solve



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=20&problemid=51&url=http://www.cisco.com/c/en/us/products/unified-communications/unified-personal-communicator/index.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=20&problemid=51&url=http://www.cisco.com/c/en/us/products/unified-communications/unified-personal-communicator/index.html

http://www.cisco.com/c/en/us/products/unified-communications/unified-personal-communicator/index.html




https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=22&problemid=51&url=http://www.cisco.com/c/en/us/products/unified-communications/unified-presence/index.html


http://www.cisco.com/c/en/us/products/unified-communications/unified-presence/index.html


of 126

Check: Do you have an opportunity to use Presence instead of busy lamp fields and shared lines to communicate status?


Instances of

this issue



93%


Potential Solutions

Service Solution



Solution ApplicationYour Solution Partner can help you optimize your use of UC features to reduce the complexity of your configuration.Learn what other problems this solution can solve

Product Solution



Solution ApplicationCisco Unified Presence Server allows you to see the status of other users, without needing to have an appearance of their line on your phone.Learn what other problems this solution can solve







of 126

Check: Are there line cards and/or network switches that are oversubscribed and causing performance problems?


Instances of

this issue



26%


Potential Solutions

Product Solution


Extreme Network Contact Provider Summit x670

Solution ApplicationAll Summit x670 products are non-blocking. Chassis based products had non-oversubscribed traces to the backplane / other line cards. VIM’s (versatile interface modules that plug into the back of the X670v (4 x 40Gig/ 16 x 10G) are all wire-speed/ non blockingLearn what other problems this solution can solve

Product Solution



Solution ApplicationHP offers wire-speed, non-blocking switches: 12500, 11900, 10500, 59xx, 58xx. HP’s Intelligent Management Center (IMC), provides robust FCAPS operational model management allowing proactive insight into changing workloads and switch/link utilization.Learn what other problems this solution can solve

Product Solution



Solution ApplicationJuniper EX Virtual Chassis offers a flat layer 2 infrastructure to help reduce bottlenecks that might be associated with a 3-tier switching architecture or shared network protocols. You may also replace oversubscribed switches or line cards with new high bandwidth non-blocking Line Rate cards for better performance.Learn what other problems this solution can solve

Product Solution



Solution ApplicationJuniper MetaFabric with Q-Fabric Data Center switching solutions, such as the QFX5100, can help reduce or eliminate performance problems. Replace line cards or network switches with line rate versions for best performance.Learn what other problems this solution can solve



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=35&problemid=37&url=http://learn.extremenetworks.com/rs/extreme/images/Summit-X670-DS.pdf


http://learn.extremenetworks.com/rs/extreme/images/Summit-X670-DS.pdf
















of 126

Product Solution



Solution ApplicationJuniper EX Switching solutions are non-blocking line rate switches. EX switches may help streamline an oversubscribed switching infrastructure with the high capacity backplane of Virtual Chassis. You may also look to replace legacy line cards or network switches with line rate versions for better performance.Learn what other problems this solution can solve





of 126

Check: Do you have interfaces that show drops with corresponding utilization?


Instances of

this issue



63%


Potential Solutions

Product Solution


Cisco WAN Optimization Contact Provider Cisco WAAS

Solution ApplicationIf your packet loss is due to overutilization, Cisco WAAS can provide data compression, application acceleration, and local file caching in order to reduce the amount of bandwidth required for your critical applications.Learn what other problems this solution can solve

Product Solution



Solution ApplicationDropped packets should not occur with oversubscribed links providing there are TCP/ IP windowing used or buffering.Learn what other problems this solution can solve

Product Solution


Juniper Network Contact Provider All MX Series

Solution ApplicationJuniper MX routers provide dedicated processing for control and forwarding planes to provide operational reliability and help reduce bottlenecks. You may also replace oversubscribed switches or line cards with new high bandwidth non-blocking Line Rate cards for better performance.Learn what other problems this solution can solve

Product Solution



Solution ApplicationJuniper EX Virtual Chassis offers a flat layer 2 infrastructure to help reduce bottlenecks that might be associated with a 3-tier switching architecture or shared network protocols. You may also replace oversubscribed switches or line cards with new high bandwidth non-blocking Line Rate cards for better performance.Learn what other problems this solution can solve



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=25&problemid=38&url=http://www.cisco.com/c/en/us/products/routers/wide-area-application-services/index.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=25&problemid=38&url=http://www.cisco.com/c/en/us/products/routers/wide-area-application-services/index.html

http://www.cisco.com/c/en/us/products/routers/wide-area-application-services/index.html








https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=44&problemid=38&url=http://www.juniper.net/us/en/products-services/routing/mx-series/


http://www.juniper.net/us/en/products-services/routing/mx-series/






of 126

Check: Do you have infrastructure uplinks that experience packet loss due to interface errors?


Instances of

this issue



59%


Potential Solutions

Service Solution



Solution ApplicationUplinks with Errors are likely Duplex Mismatches or faulty cabling. Your solution partner can help you resolve these.Learn what other problems this solution can solve

Product Solution



Solution ApplicationPacket loss occurs can occur however this typically cause by the attached device.Learn what other problems this solution can solve

Product Solution



Solution ApplicationHP’s datacenter switches provide deep buffers and support various protocols and QoS mechanisms to reduce the chance of packet loss due to congestion. HP’s Intelligent Management Center (IMC) can isolate the root cause of these types of symptoms. IMC provides insight into configuration settings such as duplex mismatch, link interface error logging, etc.Learn what other problems this solution can solve













of 126

Check: Do you have Router interfaces that experience packet loss due to interface errors?


Instances of

this issue



51%


Potential Solutions

Service Solution



Solution ApplicationRouter Ethernet links with Errors are likely Duplex Mismatches or faulty cabling. Serial errors can be caused by clocking mismatches on WAN interfaces, and also by faulty telecom handoffs (smartjacks). Your solution partner can help you resolve these.Learn what other problems this solution can solve

Product Solution



Solution ApplicationRouted interfaces on the network infrastructure can drop packets depending on the errors. i.e misconfigured Ethernet frame size. How there are statistical putputs that show interface counters, dropped packets, CRC errors etc.Learn what other problems this solution can solve

Product Solution


HP Network Contact Provider HP Routers – Version 5

Solution ApplicationHP routers provide unmatched performance, integrated routing, switching, QoS, security, wireless, and voice services in a single device to reduce operating and capital costs. Solutions consist of both fixed and modular architectures that share a wide range of interfaces and modules, including embedded applications, enhanced security, and performance acceleration. Performance, configuration and fault management is provided by HP’s Intelligent Management Center (IMC).Learn what other problems this solution can solve









https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=41&problemid=75&url=http://h17007.www1.hp.com/us/en/networking/products/routers/index.aspx


http://h17007.www1.hp.com/us/en/networking/products/routers/index.aspx


of 126

Check: Do you have shared uplinks that experience packet loss due to interface errors?


Instances of

this issue



61%


Potential Solutions

Service Solution



Solution ApplicationShared Uplinks with Errors are likely Duplex Mismatches or faulty cabling. Your solution partner can help you resolve these.Learn what other problems this solution can solve

Product Solution



Solution ApplicationTypically packets are not dropped at at switching level. This happens mainly at an end point / device.Learn what other problems this solution can solve

Product Solution



Solution ApplicationHP’s datacenter 1, 10, 40Gbps switches provide deep buffers and support various protocols and QoS mechanisms to reduce the chance of packet loss due to congestion. HP’s Intelligent Management Center (IMC) can isolate the root cause of these types of symptoms. IMC provides insight into configuration settings such as duplex mismatch, link interface error logging, etc.Learn what other problems this solution can solve

Product Solution



Solution ApplicationJuniper MetaFabric solutions offer simplified visibility into network infrastructure problems and provides ease of troubleshooting and resolution.Learn what other problems this solution can solve

















of 126

Check: Do you have infrastructure uplinks that are dropping packets due to resource constraints or misconfiguration?


Instances of

this issue



69%


Potential Solutions

Service Solution



Solution ApplicationDiscards on uplinks can be caused by VLAN mismatches, oversubscription, and overutilization. Your solution partner can help you resolve these.Learn what other problems this solution can solve

Product Solution



Solution ApplicationAll of HP’s routers and switches support various protocols and QoS mechanisms to reduce the chance of packet loss. HP’s datacenter switches also feature deep buffers that work well in congested traffic environments. HP IMC can isolate configuration errors as well as pinpoint performance bottlenecks due to switch or architectural limitations.Learn what other problems this solution can solve

Product Solution



Solution ApplicationJuniper MX series routers may help reduce configuration complexity of shared network protocols, thus offering a robust and simple infrastructure.Learn what other problems this solution can solve

Product Solution



Solution ApplicationJuniper MetaFabric solutions offer simplified visibility into network infrastructure problems and provides ease of troubleshooting and resolution.Learn what other problems this solution can solve















of 126

Check: Do you have Router interfaces that are dropping packets due to resource constraints or misconfiguration?


Instances of

this issue



52%


Potential Solutions

Service Solution



Solution ApplicationDiscards on router interfaces can be caused by VLAN mismatches, oversubscription, and overutilization. Your solution partner can help you resolve these.Learn what other problems this solution can solve

Product Solution



Solution ApplicationHP routers provide unmatched performance, integrated routing, switching, QoS, security, wireless, and voice services with a rich set of modular WAN/LAN connectivity options. Several support embedded applications, enhanced security, and performance acceleration to securely and reliably support enterprise applications and connect to corporate resources.Learn what other problems this solution can solve

Product Solution



Solution ApplicationJuniper MetaFabric architecture maximizes performance by optimizing the paths for traffic flows. Within a data center, this is accomplished through any-to-any switching fabrics with low, deterministic latency. Across locations, protocols such as Ethernet VPN (EVPN) automatically and dynamically change the path for traffic flows, ensuring the best performance and most efficient use of resources at any given timeLearn what other problems this solution can solve

Product Solution


Juniper Network Contact Provider All EX Switches

Solution ApplicationJuniper EX switches offer dedicated processing to control and forwarding planes to provide stability and ensure traffic flow. The Junos Operating System provides configuration simplicity and error checking to ensure proper configuration before committing changes.Learn what other problems this solution can solve











https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=46&problemid=79&url=http://www.juniper.net/us/en/products-services/switching/ex-series/


http://www.juniper.net/us/en/products-services/switching/ex-series/


of 126

of 126

Check: Do you have Shared uplinks that are dropping packets due to resource constraints or misconfiguration?


Instances of

this issue



71%


Potential Solutions

Service Solution



Solution ApplicationDiscards on shared uplinks can be caused by VLAN mismatches, oversubscription, and overutilization. Your solution partner can help you resolve these.Learn what other problems this solution can solve

Product Solution



Solution ApplicationHP’s switches support various protocols and QoS mechanisms as well as offer interfaces from 100G to 1Gbps to reduce the chance of packet loss. Many support multi-interface grouping (i.e LAGP, IRF, etc.) HP’s datacenter switches also feature deep buffers that work well in congested traffic environments. IMC can isolate configuration errors as well as pinpoint performance bottlenecks due to switch or architectural limitations.Learn what other problems this solution can solve

Product Solution



Solution ApplicationJuniper MetaFabric solutions offers simplified visibility into network infrastructure problems and provides ease of troubleshooting and resolution.Learn what other problems this solution can solve











of 126

Check: Do you have devices dropping packets due to buffer Failures or No-Memory?


Instances of

this issue



48%


Read More Online

Potential Solutions

Service Solution


Partner Network Configuration Contact Provider

Solution ApplicationBuffer Failures and No-Memory events typically result from high traffic bursts or excessive traffic loads. Your solution partner can assist with 'tuning' the buffers on these devices.Learn what other problems this solution can solve

Product Solution



Solution ApplicationUpgrade your network devices that are experiencing resource limitations due to increased workloads. Utilize IMC for traffic analysis and switch/link utilization analysis. HP Networking provides solutions that offer deep-buffer / large memory requirements for demanding workloads. Work with your network channel partner to optimize a solution specific to your business needs.Learn what other problems this solution can solve

Product Solution



Solution ApplicationJuniper MetaFabric and Q-Fabric Data Center switching solutions, such as the QFX5100, can help reduce or eliminate performance problemsLearn what other problems this solution can solve

Product Solution



Solution ApplicationBuffer Failures and No-Memory events typically result from high traffic bursts or excessive traffic loads. Your solution partner can assist with 'tuning' the buffers on these devices if necessary. Excessive traffic may be cause for replacing legacy lower capacity switches to new higher capacity switches. Juniper EX switches are powerful enterprise grade switches capable of supporting high-capacity, high-load, complex environments.Learn what other problems this solution can solve

http://www.cisco.com/en/US/products/hw/modules/ps2643/products_tech_note09186a0080093fc5.shtml


















of 126

Check: Do you have Network Devices with 95th Percentile CPU Utilization in excess of 80%?


Instances of

this issue



18%


Read More Online

Potential Solutions

Service Solution



Solution ApplicationYour solution partner can assist in configuration or infrastructure equipment planning to address overutilized devices.Learn what other problems this solution can solve

Product Solution


HP Network Contact Provider HP FlexNetwork - Version 5

Solution ApplicationUpgrade over-utilized network devices with HP Networking’s FlexNetwork portfolio of routers and switches. HP Networking provides best-in-class price performance spanning branch, campus, and data center environments. Management solutions provide proactive insight into performance and traffic utilization.Learn what other problems this solution can solve

Product Solution



Solution ApplicationHigh CPU utilization on legacy equipment can be caused by a variety of factors including oversubscription and overutilization. Juniper MX routers provide dedicated processing for control and forwarding planes to provide operational reliability and help reduce packet loss Your solution partner can help you determine the best resolution.Learn what other problems this solution can solve

Product Solution



Solution ApplicationHigh CPU utilization on legacy equipment can be caused by a variety of factors including oversubscription and overutilization. Juniper EX switches provide dedicated processing for control and forwarding planes to ensure reliability and traffic flow. Your solution partner can help you determine the best resolution.Learn what other problems this solution can solve

http://www.cisco.com/en/US/products/hw/routers/ps133/products_tech_note09186a00800a70f2.shtml






https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=40&problemid=82&url=http://h17007.www1.hp.com/us/en/networking/solutions/flexnetwork/index.aspx#tab=TAB1


http://h17007.www1.hp.com/us/en/networking/solutions/flexnetwork/index.aspx#tab=TAB1










of 126

Check: Do you have interfaces connected to Windows Servers that experience packet loss due to interface errors?


Instances of

this issue



16%


Potential Solutions

Service Solution



Solution ApplicationServer links with Errors are likely Duplex Mismatches or faulty cabling. Your solution partner can help you resolve these.Learn what other problems this solution can solve

of 126

Check: Do you have interfaces connected to Windows Servers that are dropping packets due to resource constraints or misconfiguration?


Instances of

this issue



37%


Potential Solutions

Service Solution



Solution ApplicationDiscards on Server links can be caused by VLAN mismatches, oversubscription, and overutilization. Your solution partner can help you resolve these.Learn what other problems this solution can solve

of 126

Check: Is your VMware Hypervisor CPU oversubscribed? VMware recommends less than 5% CPU Ready time for all VMs.


Instances of

this issue



31%


Read More Online

Potential Solutions

Service Solution



Solution ApplicationYour solution partner can use data in this report to identify heavy CPU resource users and distribute them across multiple hypervisors.Learn what other problems this solution can solve

Product Solution



Solution ApplicationCisco UCS Servers can provide a scaleable platform for virtualization platforms.Learn what other problems this solution can solve

http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=2001003&sliceId=1&docTypeID=DT_KB_1_1&dialogID=289510225&stateId=1%200%20289514035










of 126

Check: Do you have VMware Servers with performance degradation due to Memory Swap In / Swap Out?


Instances of

this issue



38%


Read More Online

Potential Solutions

Service Solution



Solution ApplicationMinor to moderate memory oversubscription can be resolved through resource reservation adjustments. Your solution partner can help with these adjustments.Learn what other problems this solution can solve

http://communities.vmware.com/servlet/JiveServlet/downloadBody/14905-102-2-17952/vsphere41-performance-troubleshooting.pdf




of 126

Check: Do you have VMs suffering from performance problems caused by Memory Swapping to disk?


Instances of

this issue



59%


Read More Online

Potential Solutions

Service Solution



Solution ApplicationSwap back of memory can be a result of improper memory allocation. Your solution partner can help to determine if configuration changes alone can resolve this performance constraint.Learn what other problems this solution can solve





of 126

Check: Do you have VMware hosts or guests with aborted storage commands?


Instances of

this issue



39%


Read More Online

Potential Solutions

Service Solution



Solution ApplicationYour solution partner can address VMware storage issues through configuration and/or hardware changes.Learn what other problems this solution can solve

Product Solution


NetApp Storage Contact Provider FAS6200

Solution ApplicationThe NetApp FAS6200 series storage provides large enterprise class storage solutions eliminating severe constraints such as storage command failures.Learn what other problems this solution can solve





https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=39&problemid=87&url=http://www.netapp.com


https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=39&problemid=87&url=http://www.netapp.com/us/products/storage-systems/fas6200/


http://www.netapp.com/us/products/storage-systems/fas6200/


of 126

Check: Do you have Read or Write latency to a shared datastores? Return to Check List

Instances of

this issue



49%


Read More Online

Potential Solutions

Service Solution



Solution ApplicationIf the storage latency is isolated to a small number of datastores it might be possible to adjust storage usage to alleviate the latency constraints. Your solution partner can assist with this evaluation.Learn what other problems this solution can solve





of 126

Check: Do you have Servers with 95th Percentile CPU Utilization in excess of 90%?


Instances of

this issue



40%


Potential Solutions

Product Solution



Solution ApplicationThe Lenovo TS430 offers an enterprise class compute platform to address various resource constraints including that seen with high CPU utilization.Learn what other problems this solution can solve

Service Solution



Solution ApplicationYour solution partner can assist in addressing server CPU overutilization with configuration or hardware recommendations.Learn what other problems this solution can solve







of 126

Check: Do you have Servers with 95th Percentile Memory Utilization in excess of 90%?


Instances of

this issue



77%


Potential Solutions

Product Solution



Solution ApplicationThe Lenovo TS430 offers an enterprise class compute platform to address various resource constraints including that seen with high memory utilization.Learn what other problems this solution can solve

Service Solution



Solution ApplicationYour solution partner can assist in addressing server memory overutilization through configuration or hardware recommendations.Learn what other problems this solution can solve







of 126

Check: Do you have a mix of routing protocols (OSPF, Static, RIP, EIGRP, BGP)?


Instances of

this issue



19%


Potential Solutions

Service Solution



Solution ApplicationProper IP Network design should eliminate the need for multiple routing protocols and varying metrics. Your solution partner can assist in insuring that your IP Routing design is the most efficient possible.Learn what other problems this solution can solve

Product Solution



Solution ApplicationSimplify your architecture and eliminate proprietary protocols. HP’s FlexNetwork products and architecture help you simplify your design and migrate from proprietary architectures to an open, standards-based solution. This solution optimizes your investment and provides agility to meet future business needs.Learn what other problems this solution can solve

Product Solution



Solution ApplicationJuniper MetaFabric architecture maximizes performance by optimizing the paths for traffic flows. Within a data center, this is accomplished through any-to-any switching fabrics with low, deterministic latencyLearn what other problems this solution can solve

Product Solution


Juniper Network Contact Provider All Models

Solution ApplicationJunos operating system is a reliable, high-performance network operating system for routing, switching, and security. It reduces the time necessary to deploy new services and decreases network operation costs. Junos offers secure programming interfaces and the Junos SDK for developing applications that can unlock more value from the network.Learn what other problems this solution can solve











https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=48&problemid=48&url=http://www.juniper.net/us/en/products-services/nos/junos/


http://www.juniper.net/us/en/products-services/nos/junos/


of 126

Check: Do you have End of Support Devices in your network? Return to Check List

Instances of

this issue



57%


Potential Solutions

Service Solution



Solution ApplicationYour solution partner can assist in determining the proper upgrade path for End of Support devices in your environment. Like for like upgrades are not always the most effective solution, so work with your solution partner to determine your current needs and how they may have changed.Learn what other problems this solution can solve

Product Solution



Solution ApplicationYour HP partner can provide HPN TCO–reducing product recommendations and can provide trade-in credits in some cases. HP Networking offers a complete portfolio of network infrastructure and management solutions to meet your needs. HP Intelligent Management Center provides network discovery and topology, including a network inventory of the network. Generated reports can track network assets for end of life, software configurations, upgrades, etc.Learn what other problems this solution can solve

Product Solution



Solution ApplicationAging or End of Life (EoL) network equipment can leave you vulnerable to downtime. Juniper EX switches are included with an enhanced limited lifetime warranty that provides Next Business Day hardware replacement and software updates/upgradesLearn what other problems this solution can solve











of 126

Check: Do you have EoS devices that hold servers? Return to Check List

Instances of

this issue



20%


Potential Solutions

Service Solution



Solution ApplicationServers should immediately be relocated to non-End of Support devices.Learn what other problems this solution can solve

Product Solution


HP Network Contact Provider HP 5900 Series Top of Rack – version 5

Solution ApplicationFor access server switching applications, consider HP’s enterprise-class 5900 top-of-rack switches that support virtualized applications and server-to-server high-performance connectivity. Features include convergence of Ethernet and storage traffic, virtual environment support, and ultra-low latency all in a single device.Learn what other problems this solution can solve

Product Solution



Solution ApplicationAging or End of Life (EoL) network equipment can leave you vulnerable to downtime. Juniper EX switches are included with an enhanced limited lifetime warranty that provides Next Business Day hardware replacement and software updates/upgradesLearn what other problems this solution can solve



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=27&problemid=46&url=http://www8.hp.com/h17007/us/en/networking/products/switches/HP_5900_Switch_Series/index.aspx#.U9p5KPldVuA

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=27&problemid=46&url=http://www8.hp.com/h17007/us/en/networking/products/switches/HP_5900_Switch_Series/index.aspx#.U9p5KPldVuA

http://www8.hp.com/h17007/us/en/networking/products/switches/HP_5900_Switch_Series/index.aspx#.U9p5KPldVuA









of 126

Check: Do you have backup failures in your environment for low disk space?


Instances of

this issue



0%


Potential Solutions

Service Solution



Solution ApplicationYour solution partner can help with backup and storage solutions to ensure succcessful backup of your sensitive data.Learn what other problems this solution can solve

Service Solution


Generic Storage Contact Provider

Solution ApplicationData De-Duplication packages can reduce the total amount of backup space needed by your organization. This can provide cost savings in both disk and tape resources.Learn what other problems this solution can solve

Product Solution



Solution ApplicationProper Management of Compute, Storage, and Network resources can help avoid resource exhaustion problemsLearn what other problems this solution can solve







of 126

Check: Do you have backup job failures that need to be reconfigured? Return to Check List

Instances of

this issue



35%


Potential Solutions

Service Solution



Solution ApplicationYour solution partner can work with you to identify the root cause of your backup failures and implement a solution.Learn what other problems this solution can solve

of 126

Check: Do you have backup failures due to media failures? Return to Check List

Instances of

this issue



20%


Potential Solutions

Service Solution



Solution ApplicationYour solution partner can replace malfunctioning backup media.Learn what other problems this solution can solve

of 126

Check: Is your physical server hardware retired or end of life? Return to Check List

Instances of

this issue



48%


Potential Solutions

Service Solution



Solution ApplicationYour solution partner can assist in replacing end of life equipment to ensure that your production environment is vendor-supported.Learn what other problems this solution can solve

Product Solution


Microsoft ServerSoftware Contact Provider Microsoft Server 2012

Solution ApplicationMicrosoft Windows Server 2012 R2 offers exciting new features and enhancements across virtualization, storage, networking, virtual desktop infrastructure, access and information protection, and more.Learn what other problems this solution can solve

Product Solution



Solution ApplicationCisco UCS B Series solutions improve performance, energy efficiency, flexibility, and administrator productivity.Learn what other problems this solution can solve

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=52&problemid=99&url=http://www.microsoft.com/en-us/server-cloud/products/windows-server-2012-r2/


http://www.microsoft.com/en-us/server-cloud/products/windows-server-2012-r2/








of 126

Check: Do you have Windows Servers that are running OS versions that are already end of life or that will be end of life within the next 18 months?


Instances of

this issue



73%


Potential Solutions

Product Solution



Solution ApplicationMicrosoft Windows Server 2012 R2 offers exciting new features and enhancements across virtualization, storage, networking, virtual desktop infrastructure, access and information protection, and more.Learn what other problems this solution can solve

Product Solution



Solution ApplicationCisco UCS B Series solutions improve performance, energy efficiency, flexibility, and administrator productivity. Cisco UCS B Series and Microsoft Windows Server 2012 R2 are a scalable, high performance Data Center solution.Learn what other problems this solution can solve











of 126

Check: Do you have Windows Desktops that are running OS versions that are already end of life or that will be end of life within the next 18 months?


Instances of

this issue



68%


Potential Solutions

Product Solution


Microsoft Desktop Contact Provider Windows 8.1

Solution ApplicationWindows 8.1 Pro offers enhanced data protection, the ability to access your desktop remotely, and connectivity to your corporate or school networks via Domain join.Learn what other problems this solution can solve

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=51&problemid=101&url=htttp://windows.microsoft.com/

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=51&problemid=101&url=htttp://windows.microsoft.com/

htttp://windows.microsoft.com/


of 126

Check: Are any servers rebooting unexpectedly? Return to Check List

Instances of

this issue



7%


Read More Online

Potential Solutions

Service Solution



Solution ApplicationYour solution partner can help identify if you have power or hardware issues.Learn what other problems this solution can solve

Product Solution



Solution ApplicationCisco UCS enhances management capabilities to help avoid unnecessary downtime. Check with your solution provider to see if UCS could help with this reboot issue.Learn what other problems this solution can solve

http://support.microsoft.com/search/default.aspx?mode=r&spid=global&catalog=LCID%3d1033&ast=25%2c28%2c29%2c30%2c31%2c33&res=10&query=unexpected%20shutdown










of 126

Check: Is your Cisco Callmanager Version End of Support or approaching EoS?


Instances of

this issue



29%


Potential Solutions

Service Solution



Solution Application Learn what other problems this solution can solve

Product Solution


Cisco UC Contact Provider CUCM

Solution ApplicationCisco Unified Communications Manager version 8.6 is an enterprise class voice and video communications platform.Learn what other problems this solution can solve



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=23&problemid=69&url=http://www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/index.html


http://www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/index.html


of 126

Check: Are there upgrades available for your CUCM which add additional Features?


Instances of

this issue



33%


Potential Solutions

Service Solution



Solution ApplicationYour Solution Partner can help you optimize your use of UC features to reduce the complexity of your configuration.Learn what other problems this solution can solve

Product Solution



Solution ApplicationCisco Unified Communications Manager version 8.6 is an enterprise class voice and video communications platform.Learn what other problems this solution can solve







of 126

Check: Do you have the same IOS on all Network devices that have the same major family model?


Instances of

this issue



66%


Potential Solutions

Service Solution



Solution ApplicationYour Network partner can assist by helping you select a standard software image for each platform and then deploying that image to non-compliant devicesLearn what other problems this solution can solve

Product Solution



Solution ApplicationHP’s Comware O/S-based routers, switches and wireless products provide a consistent set of features from the datacenter to the branch LAN edge. HP Provision products also provide consistency with an easy to use CLI that works across a number of popular switches. HP’s Intelligent Management Center (IMC) can track network asset patch levels to ease the job for HP products as well as those offered by more than 200 vendors.Learn what other problems this solution can solve

Product Solution



Solution ApplicationExtreme Networks switches support one code tree across the whole product family.Learn what other problems this solution can solve

Product Solution



Solution ApplicationAll Juniper switches, routers, and firewalls use one Operating System (JUNOS), which will reduce OPEX; simplify & accelerate time to implement, configure, troubleshoot, and resolution.Learn what other problems this solution can solve

Product Solution


















of 126


Solution ApplicationJunos operating system is a reliable, high-performance network operating system for routing, switching, and security. It reduces the time necessary to deploy new services and decreases network operation costs. Junos offers secure programming interfaces and the Junos SDK for developing applications that can unlock more value from the network.Learn what other problems this solution can solve





of 126

Check: Do you have Windows disks that are running out of space (i.e. > 90% utilized)?


Instances of

this issue



80%


Potential Solutions

Service Solution



Solution ApplicationYour solution partner can advise you on freeing up additional storage space on your Windows Servers.Learn what other problems this solution can solve

Product Solution



Solution ApplicationNetApp solutions allow continued expansion of storage capacity to meet the needs of your infrastructure.Learn what other problems this solution can solve







of 126

Check: What number of interfaces will NOT support 1 1080p HD Video Conference (3 Mbps Max)?


Instances of

this issue



53%


Read More Online

Potential Solutions

Service Solution



Solution ApplicationYour Solution Partner can assist you in evaluating your business processes to determine if business video would help you reduce costs and improve collaboration. You will need to do diagnostic testing before deploying. See the check details for more information.Learn what other problems this solution can solve

Product Solution


Cisco UC Contact Provider Cisco CTS

Solution ApplicationTo deliver an immersive collaborative environment with an in person experience, the Cisco TelePresence System 3010 allows 6 people to connect with up to 48 locations. The Cisco TelePresence System 3010 is ideal for customer engagements with small or large groups, supply-chain optimizations, press and media briefings, or regular team meetings.Learn what other problems this solution can solve

Product Solution



Solution ApplicationThe EX Series Ethernet switches support eight QoS queues per port, ensuring proper prioritization of control plane, voice, video, and multiple levels of data traffic — with room to converge other networks, such as building automation and video security systems.Learn what other problems this solution can solve

http://www.cisco.com/en/US/docs/solutions/Enterprise/Video/tpover.html#wp1043654






https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=24&problemid=65&url=http://www.cisco.com/c/en/us/products/collaboration-endpoints/index.html


http://www.cisco.com/c/en/us/products/collaboration-endpoints/index.html






of 126

Check: What number of interfaces will NOT support 1 720p HD Video Conference (1 Mbps Max)?


Instances of

this issue



49%


Read More Online

Potential Solutions

Service Solution



Solution ApplicationYour Solution Partner can assist you in evaluating your business processes to determine if business video would help you reduce costs and improve collaboration. You will need to do diagnostic testing before deploying. See the check details for more information.Learn what other problems this solution can solve

Product Solution



Solution ApplicationBring the power of Cisco TelePresence to multipurpose conference rooms. The Cisco TelePresence System 1300 Series has a simplified, elegant design, and one screen and three cameras. This system can support meetings with up to six people in a regular conference room. In Cisco TelePresence calls: All meeting participants are life-size on the screen Participation is easy with automatic voice-activated switching Built-in lighting produces high-quality, natural-looking video by eliminating facial shadowsLearn what other problems this solution can solve

Product Solution



Solution ApplicationThe EX Series Ethernet switches support eight QoS queues per port, ensuring proper prioritization of control plane, voice, video, and multiple levels of data traffic — with room to converge other networks, such as building automation and video security systems.Learn what other problems this solution can solve















of 126

Check: Are there Hunt / Route Lists with abandonded calls? Return to Check List

Instances of

this issue



67%


Potential Solutions

Service Solution



Solution ApplicationYour Solution Partner can help you evaluate the types of calls that your Hunt/Route lists are abandoning. Abandoned calls are calls that are not answered, and could be customers.Learn what other problems this solution can solve

Product Solution


Cisco UC Contact Provider Cisco UCCX

Solution ApplicationContact Center applications from Cisco can help to efficiently handle inbound call distribution while allowing for features such as priority call routing and advanced queueing.Learn what other problems this solution can solve



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=3&problemid=52&url=http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=3&problemid=52&url=http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html

http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html


of 126

Check: Are there existing Video Conferencing devices deployed in your environment?


Instances of

this issue



36%


This check passed without issue.

of 126

Check: Are there hunt lists configured (that take calls) but no contact center? Return to Check List

Instances of

this issue

0


28%



of 126

Check: Do you have physical disks that show 95th Percentile Disk latency > 40 ms?


Instances of

this issue

0


45%



of 126

Check: Do you have receive packet loss occurring on virtual switchports? Return to Check List

Instances of

this issue

0


80%


Read More Online






of 126

Check: Do you have transmit packet loss occurring on virtual switchports? Return to Check List

Instances of

this issue

0


36%


Read More Online






of 126

Check: Are you utilizing public Ips in your environment? Return to Check List

Instances of

this issue

0


50%



of 126

Check: How many G.711 VoIP Calls can your network support, with properly deployed QoS, before you begin to punish other traffic?


Instances of

this issue



49%



of 126

Check: How many G.729 VoIP Calls can your network support, with properly deployed QoS, before you begin to punish other traffic?


Instances of

this issue



50%



of 126

Check: Are there open PSIRTs on any devices you have? Return to Check List

Instances of

this issue

0


68%



of 126

All Potential Solutions Return to Check List

General Solution



General Partner Services can resolve many smaller issues regarding configuration, capacity, and performance


Analytic Check(s) Solved:

Do you have backup job failures that need to be reconfigured?

Do you have backup failures due to media failures?

Do you have Windows disks that are running out of space (i.e. > 90% utilized)?

Do you have interfaces that show drops with corresponding utilization?

Do you have any 10GB Ethernet ports that are blocking?

Are there any links that should be Etherchannels that are actually blocking?

Do you have End of Support Devices in your network?

Do you have EoS devices that hold servers?

Do you have a mix of routing protocols (OSPF, Static, RIP, EIGRP, BGP)?

Are any servers rebooting unexpectedly?

Are there more than 2 IM / Chat clients deployed?

Are there Hunt / Route Lists with abandonded calls?

Do you have the same IOS on all Network devices that have the same major family model?

Do you have physical servers that would be good candidates for virtualization?

Is your VMware Hypervisor CPU oversubscribed? VMware recommends less than 5% CPU Ready time for all VMs.

What number of interfaces will NOT support 1 1080p HD Video Conference (3 Mbps Max)?


Are there upgrades available for your CUCM which add additional Features?

Do you have an opportunity to use Presence instead of busy lamp fields and shared lines to communicate status?

Do you have infrastructure uplinks that experience packet loss due to interface errors?

Do you have interfaces connected to Windows Servers that experience packet loss due to interface errors?

Do you have Router interfaces that experience packet loss due to interface errors?

Do you have shared uplinks that experience packet loss due to interface errors?

Do you have infrastructure uplinks that are dropping packets due to resource constraints or misconfiguration?

Do you have interfaces connected to Windows Servers that are dropping packets due to resource constraints or misconfiguration?

Do you have Router interfaces that are dropping packets due to resource constraints or misconfiguration?

Do you have Shared uplinks that are dropping packets due to resource constraints or misconfiguration?

Do you have backup failures in your environment for low disk space?

Are there line cards and/or network switches that are oversubscribed and causing performance problems?

Is your Cisco Callmanager Version End of Support or approaching EoS?

Do you have Network Devices with 95th Percentile CPU Utilization in excess of 80%?

Do you have VMware Servers with performance degradation due to Memory Swap In / Swap Out?

Do you have VMs suffering from performance problems caused by Memory Swapping to disk?

of 126


General Solution



General Partner Services can resolve many smaller issues regarding configuration, capacity, and performance



Do you have Read or Write latency to a shared datastores?

Do you have Servers with 95th Percentile CPU Utilization in excess of 90%?

Do you have Servers with 95th Percentile Memory Utilization in excess of 90%?

Do you have VMware hosts or guests with aborted storage commands?

Is your physical server hardware retired or end of life?

Product Solution



Dimension Data Cloud Computing Services consists of a comprehensive range of public, private and hybrid platforms. In addition to the enterprise class IaaS cloud platform, Cloud Services for Cisco, Cloud Services for Microsoft, Enterprise Mobility, Backup and other enterprise value added cloud based services are available on the cloud platform.












Do you have interfaces connected to Windows Servers that experience packet loss due to interface errors?

Do you have interfaces connected to Windows Servers that are dropping packets due to resource constraints or misconfiguration?



Product Solution



Juniper MetaFabric architecture enables a simple, smart, and open data center that accelerates the deployment and delivery. It is a complete data center solution that includes a combination of powerful switching, routing, and security platforms leveraging feature-rich silicon, programmable systems, adaptable software, orchestration, SDN, and open APIs that enable integration with the technology ecosystem.











of 126


Product Solution



Juniper MetaFabric architecture enables a simple, smart, and open data center that accelerates the deployment and delivery. It is a complete data center solution that includes a combination of powerful switching, routing, and security platforms leveraging feature-rich silicon, programmable systems, adaptable software, orchestration, SDN, and open APIs that enable integration with the technology ecosystem.













Do you have devices dropping packets due to buffer Failures or No-Memory?


Product Solution



HP Intelligent Management Center (IMC) unifies physical and virtual network management and helps IT overcome the challenges of administering the new virtual server edge. The solution provides a unified view into the virtual and physical network infrastructure to help accelerate application and service delivery, simplify operations and boosts network availability. The HP Intelligent Management Center (IMC) unifies physical and virtual network management and helps IT overcome the challenges of administering increasingly virtualized data centers.













Product Solution





https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=29&url=http://h17007.www1.hp.com


https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=29&url=http://h17007.www1.hp.com/us/en/networking/products/network-management/IMC_ES_Platform/index.aspx#.U9p5SvldVuA

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=29&url=http://h17007.www1.hp.com/us/en/networking/products/network-management/IMC_ES_Platform/index.aspx#.U9p5SvldVuA



of 126



Cisco Cloud Contact Provider IaaS Cloud Service

Choosing to buy cloud solutions and services through public cloud providers has instant benefits. Achieving faster time-to-value, shifting CapEx to OpEx, and freeing up your resources to work on high-impact initiatives are just the beginning. We offer you two paths to public cloud solutions.







Do you have VMware Servers with performance degradation due to Memory Swap In / Swap Out?

Do you have VMs suffering from performance problems caused by Memory Swapping to disk?


Do you have Read or Write latency to a shared datastores?

Product Solution



EX Series Ethernet switches deliver access, aggregation, and core layer switching services in branch, campus, and data center networks to ensure fast, secure, reliable delivery of data and applications.










Product Solution



Significantly reduce capital and operating expenses with the converged network fabrics and integrated systems management of Cisco UCS B-Series Blade Servers.







Do you have Windows Servers that are running OS versions that are already end of life or that will be end of life within the next 18 months?

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=54&url=http://www.cisco.com/web/solutions/trends/cloud/build-cloud-solutions.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=54&url=http://www.cisco.com/web/solutions/trends/cloud/build-cloud-solutions.html

http://www.cisco.com/web/solutions/trends/cloud/build-cloud-solutions.html

http://www.cisco.com/web/solutions/trends/cloud/build-cloud-solutions.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=46&url=http://www.juniper.net/us/en/products-services/switching/ex-series/

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=46&url=http://www.juniper.net/us/en/products-services/switching/ex-series/



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=9&url=http://www.cisco.com


https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=9&url=http://www.cisco.com/c/en/us/products/servers-unified-computing/ucs-b-series-blade-servers/index.html




of 126


Product Solution



Significantly reduce capital and operating expenses with the converged network fabrics and integrated systems management of Cisco UCS B-Series Blade Servers.




Product Solution



The Summit X670 series is available in two models: Summit X670V and Summit X670. Summit X670V provides high density for 10 Gigabit Ethernet switching in a small 1RU form factor. The switch supports up to 64 ports in one system and 448 ports in a stacked system using high-speed SummitStack-V160, which provides 160 Gbps throughput and distributed forwarding. The Summit X670 model provides up to 48 ports in one system and up to 352 ports in a stacked system using SummitStack-V longer distance stacking technology (up to 40 km with 10GBASE-ER SFP+) . With its versatile design, the Summit X670 series provides high density Layer 2/3 switching with low latency cut-through switching, and IPv4 and IPv6 unicast and multicast routing to enable enterprise aggregation and core backbone deployment in AC-powered and DC-powered environments. Summit X670 series simplifies network operation with the ExtremeXOS® modular operating system (OS), which is used amongst all Extreme Networks® Summit and BlackDiamond® Ethernet switches. The high availability ExtremeXOS operating system provides simplicity and ease of operation through the use of one OS everywhere in the network.









Product Solution



The QFabric System is composed of multiple components working together as a single switch to provide high-performance, any-to-any connectivity and management simplicity in the data center. The QFabric System flattens the entire data center network to a single tier where all access points are equal, eliminating the effects of network locality and making it the ideal network foundation for cloud-ready, virtualized data centers.







Product Solution









https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=35&url=http://learn.extremenetworks.com/rs/extreme/images/Summit-X670-DS.pdf

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=35&url=http://learn.extremenetworks.com/rs/extreme/images/Summit-X670-DS.pdf



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=45&url=http://www.juniper.net/us/en/products-services/switching/qfabric-system/

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=45&url=http://www.juniper.net/us/en/products-services/switching/qfabric-system/



of 126




Juniper Networks EX Series switches support the Virtual Chassis flexible, scaling switch solution. You can connect individual switches together to form one unit and manage the unit as a single chassis.










Product Solution



The ThinkServer TS430 offers enterprise class design and durability specifically for 24x7 operations; providing unwavering reliability coupled with feature-rich manageability in an affordable package. The tough and flexible chassis design offers Xeon performance and SAS/SATA hot swap drives options, powerful SAS RAID solutions for mission critical data protection and durable ECC memory for outstanding data integrity. Remote IT management has been made easier for deployment locations with limited or no IT resources by providing the ability to control, power on/off, and monitor remote servers. “EasyStartup”, “EasyManage” as well as other included management utilities provide rapid deployment capabilities, central management, system health self-monitoring and automated issue alerts. Lenovo systems help keep branch/remote locations functioning at peak levels and Energy Star compliance saves you up to 30% in energy costs compared to previous generation servers. The ThinkServer TS430’s performance, durability and whisper quiet operation make for an ideal fit in retail or front/back office deployments – without need for a dedicated server room.






Product Solution


Veeam Backups Contact Provider Veeam Backup & Replication

Tools designed for physical backup and retrofitted for use with virtual machines (VMs) suffer from the “3C” problem. Issues with capabilities, complexity and cost force organizations to make compromises that prevent them from realizing the full potential of their investments in virtualization. What’s needed is a solution that is Built for Virtualization™. Veeam® Backup & Replication™ is Modern Data Protection™ that is Built for Virtualization. It’s a powerful, easy-to-use and affordable solution that solves the 3C problem with:






https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=47&url=http://www.juniper.net/techpubs/en_US/junos/topics/concept/virtual-chassis-ex4200-components.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=47&url=http://www.juniper.net/techpubs/en_US/junos/topics/concept/virtual-chassis-ex4200-components.html





https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=34&url=http://www.lenovo.com/shop/americas/content/pdf/servers/ThinkServer%20TS430%20Datasheet.pdf

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=34&url=http://www.lenovo.com/shop/americas/content/pdf/servers/ThinkServer%20TS430%20Datasheet.pdf



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=42&url=http://www.veeam.com/vm-backup-recovery-replication-software.html


http://www.veeam.com/vm-backup-recovery-replication-software.html


of 126


Product Solution


Veeam Backups Contact Provider Veeam Backup & Replication

Tools designed for physical backup and retrofitted for use with virtual machines (VMs) suffer from the “3C” problem. Issues with capabilities, complexity and cost force organizations to make compromises that prevent them from realizing the full potential of their investments in virtualization. What’s needed is a solution that is Built for Virtualization™. Veeam® Backup & Replication™ is Modern Data Protection™ that is Built for Virtualization. It’s a powerful, easy-to-use and affordable solution that solves the 3C problem with:



Product Solution



SDN-ready MX Series 3D Universal Edge Routers are Ethernet-centric services routers that are purpose-built for the most demanding carrier and enterprise applications.Powered by the Junos Operating System and the Junos Trio chipset, the MX Series 3D delivers unprecedented scaling in bandwidth, subscribers, and services, that ensures investment protection in even the fastest growing markets.






Product Solution



Cisco FabricPath: An NX-OS Innovation FabricPath is a set of capabilities within the NX-OS software that combines the "plug and play" simplicity of Ethernet with the reliability and scalability of Layer 3 routing. Using FabricPath you can build highly scalable Layer 2 multipath networks without Spanning Tree Protocol. Such networks are particularly suitable for large virtualization deployments, private clouds, and high-performance computing (HPC) environments.





Product Solution



The Cisco® Catalyst® 6500 Series Switches Virtual Switching System (VSS) 1440 is a network system virtualization technology that pools two Cisco Catalyst 6500 series switches with Virtual Switching Supervisor 720-10G VSS into a single virtual switch. In a VSS, the data plane and switch fabric of both supervisor engines are active at the same time in both chassis, thereby providing a combined system switching capacity of 1440Gbps.









https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=44&url=http://www.juniper.net/us/en/products-services/routing/mx-series/

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=44&url=http://www.juniper.net/us/en/products-services/routing/mx-series/





https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=12&url=http://www.cisco.com/c/en/us/products/collateral/switches/nexus-7000-series-switches/white_paper_c11-605488.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=12&url=http://www.cisco.com/c/en/us/products/collateral/switches/nexus-7000-series-switches/white_paper_c11-605488.html





https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=13&url=http://www.cisco.com/c/en/us/products/collateral/switches/catalyst-6500-virtual-switching-system-1440/product_data_sheet0900aecd806ed759.html




of 126


Product Solution



The Cisco® Catalyst® 6500 Series Switches Virtual Switching System (VSS) 1440 is a network system virtualization technology that pools two Cisco Catalyst 6500 series switches with Virtual Switching Supervisor 720-10G VSS into a single virtual switch. In a VSS, the data plane and switch fabric of both supervisor engines are active at the same time in both chassis, thereby providing a combined system switching capacity of 1440Gbps.



Product Solution



Enhance Productivity and Borderless Collaboration Cisco Unified Presence - powered by Jabber XMPP - is a standards-based enterprise platform that brings people together in and across organizations in the most effective way. This open and extensible platform facilitates the highly secure exchange of availability and instant messaging (IM) information between Cisco Unified Communications and other applications. With this integral component of the Cisco Unified Communications system, you can: Facilitate faster decision making and enhance productivity using presence awareness. View the availability of your colleagues - based on their desktop, mobile, telephony, and calendar information - to reduce communications delays. See the availability of partners and customers in other organizations and exchange instant messages with them. No more phone tag or emails with your closest business contacts in other organizations. Simultaneously support Cisco Unified Communications and standards-based XMMP clients with this dual-protocol platform that natively supports both SIP/SIMPLE and XMMP on a single appliance. Speed up your business processes by providing availability information in existing web and business applications. Improve first-call resolution and customer satisfaction with presence-enable customer care. Benefit from enhanced enterprise IM capabilities such as group chat, persistent chat, IM logging, and IM history to meet compliance and other business requirements.




Do you have an opportunity to use Presence instead of busy lamp fields and shared lines to communicate status?

Product Solution



With Cisco Unified Communications Manager, you get an enterprise-class IP communications processing system for up to 40,000 users, and even 80,000 users with a "mega cluster." In addition to traditional telephony features, it provides advanced capabilities, such as video, mobility, presence, preference, and full-featured conferencing services. This powerful call processing solution can help: Extend video capabilities to your employees through a single, unified communications infrastructure from the desktop to TelePresence rooms. Simplify voice systems with unified communications to cut costs and dramatically streamline provisioning and maintenance. Build productivity with comprehensive unified communications to help workers communicate and work more effectively. Enable mobility with embedded unified mobility software capabilities to keep workers productive wherever they are, with any content type, on any device, providing a rich and consistent experience. Improve collaboration: Click to begin an IM session, initiate a phone call, or easily start a video-conferencing call. Improve flexibility with a choice of deployment models: public cloud, private cloud, on-premises, remote, or hybrid. Cisco Unified Communications Manager creates a unified workspace that supports a full range of communications features and applications. This solution is highly: Scalable: Support up to 40,000 users with each Cisco Unified Communications Manager cluster. Distributable: Get scalability, redundancy, and load balancing. Available: Maintain business continuity and collaboration with a high-availability foundation for server redundancy.



Is your Cisco Callmanager Version End of Support or approaching EoS?









https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=22&url=http://www.cisco.com/c/en/us/products/unified-communications/unified-presence/index.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=22&url=http://www.cisco.com/c/en/us/products/unified-communications/unified-presence/index.html





https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=23&url=http://www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/index.html




of 126


Product Solution



With Cisco Unified Communications Manager, you get an enterprise-class IP communications processing system for up to 40,000 users, and even 80,000 users with a "mega cluster." In addition to traditional telephony features, it provides advanced capabilities, such as video, mobility, presence, preference, and full-featured conferencing services. This powerful call processing solution can help: Extend video capabilities to your employees through a single, unified communications infrastructure from the desktop to TelePresence rooms. Simplify voice systems with unified communications to cut costs and dramatically streamline provisioning and maintenance. Build productivity with comprehensive unified communications to help workers communicate and work more effectively. Enable mobility with embedded unified mobility software capabilities to keep workers productive wherever they are, with any content type, on any device, providing a rich and consistent experience. Improve collaboration: Click to begin an IM session, initiate a phone call, or easily start a video-conferencing call. Improve flexibility with a choice of deployment models: public cloud, private cloud, on-premises, remote, or hybrid. Cisco Unified Communications Manager creates a unified workspace that supports a full range of communications features and applications. This solution is highly: Scalable: Support up to 40,000 users with each Cisco Unified Communications Manager cluster. Distributable: Get scalability, redundancy, and load balancing. Available: Maintain business continuity and collaboration with a high-availability foundation for server redundancy.



Are there upgrades available for your CUCM which add additional Features?

Product Solution



Telepresence Puts People at the Center of Collaboration Cisco TelePresence places people at the center of the collaboration and video experience, empowering them to work together in new ways to transform business, accelerate innovation, and do more with less. It's next-generation video conferencing, where everyone, everywhere can be face-to-face and more effective through the most natural and lifelike communications experience available.





Product Solution



Intelligent Resilient Framework (IRF) overcomes the limitations of legacy spanning tree designs by providing rapid failover for delay-sensitive, mission-critical applications and dramatically improving network utilization and performance in the network core. By deploying IRF in conjunction with highly-scalable 12500 switches in the core and 5830 GbE and 5820 10 GbE series switches in the access layer - IT can completely eliminate the requirement for a dedicated aggregation layer as they scale-out data centers, and enjoy the benefits of large Layer 2 domains with increased network uptime and simplified management. IRF is an innovative HP switch platform virtualization technology that allows customers to dramatically simplify the design and operations of their data center and campus Ethernet networks.





Product Solution









https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=24&url=http://www.cisco.com/c/en/us/products/collaboration-endpoints/index.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=24&url=http://www.cisco.com/c/en/us/products/collaboration-endpoints/index.html





https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=28&url=http://h17007.www1.hp.com/docs/reports/irf.pdf

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=28&url=http://h17007.www1.hp.com/docs/reports/irf.pdf



of 126




The HP FlexNetwork Architecture and its functional building blocks are a key component of the HP Converged Infrastructure. Enterprises can align their networks with their business needs—even as they change—by segmenting their networks into four interrelated modular building blocks that comprise the HP FlexNetwork Architecture: FlexFabric, FlexCampus, FlexBranch, and FlexManagement. FlexManagement provides network management and orchestration for both wired and wireless – all in a single pane of glass. FlexFabric converges and secures the data center network with compute and storage. FlexCampus converges wired and wireless networks to deliver media-optimized, secure, identity-based access. FlexBranch converges network functionality and services for simplicity in the branch office.





Product Solution



HP provides a robust portfolio of router solutions spanning small to large branch offices, campus and enterprise core deployment. These solutions provide high-performance converged routing, switching, security, voice services with flexible WAN/LAN connectivity options leveraging HP Intelligent Management Center (IMC) for end-to-end management.





Product Solution



Junos operating system is a reliable, high-performance network operating system for routing, switching, and security. It reduces the time necessary to deploy new services and decreases network operation costs. Junos offers secure programming interfaces and the Junos SDK for developing applications that can unlock more value from the network.








Product Solution



Microsoft Windows Server 2012 R2 offers exciting new features and enhancements across virtualization, storage, networking, virtual desktop infrastructure, access and information protection, and more.




https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=40&url=http://h17007.www1.hp.com/us/en/networking/solutions/flexnetwork/index.aspx#tab=TAB1

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=40&url=http://h17007.www1.hp.com/us/en/networking/solutions/flexnetwork/index.aspx#tab=TAB1





https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=41&url=http://h17007.www1.hp.com/us/en/networking/products/routers/index.aspx

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=41&url=http://h17007.www1.hp.com/us/en/networking/products/routers/index.aspx



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=48&url=http://www.juniper.net/us/en/products-services/nos/junos/

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=48&url=http://www.juniper.net/us/en/products-services/nos/junos/



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=52&url=http://www.microsoft.com/en-us/server-cloud/products/windows-server-2012-r2/

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=52&url=http://www.microsoft.com/en-us/server-cloud/products/windows-server-2012-r2/



of 126





Product Solution


Cisco Network Contact Provider 67XX and 47XX Line Cards

Catalyst 67XX and 47XX Line Cards offer Line Rate 10/100/1000 for Chassis based Switches with High Port Density Needs




Product Solution


Cisco UC Contact Provider Cisco UCCX

Replace Hunt Lists with Contact Center software that allows better call treatment



Are there Hunt / Route Lists with abandonded calls?

Product Solution


Cisco Virtualization Contact Provider Nexus-1000V

Cisco Nexus 1000V Series Switches deliver highly secure, multitenant services by adding virtualization intelligence to the data center network. The Cisco Nexus 1000V Series comprises two components: Virtual Ethernet Module (VEM), a software switch embedded in the hypervisor Virtual Supervisor Module (VSM), which manages networking policies and quality of service for virtual machines in concert with the VEM




Product Solution


VMware Virtualization Contact Provider ESXi

The hypervisor architecture of VMware vSphere plays a critical role in the management of the virtual infrastructure. The introduction of the bare-metal ESX architecture in 2001 significantly enhanced performance and reliability, which in turn allowed customers to extend the benefits of virtualization to their mission-critical applications. Once again, the introduction of the ESXi architecture represents a similar leap forward in reliability and virtualization management. Less than 5% of the size of ESX, VMware ESXi runs independently of an operating system and improves hypervisor management in the areas of security, deployment and configuration, and ongoing administration.




General Solution



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=2&url=http://www.cisco.com/c/en/us/products/switches/campus-lan-switches-core-distribution/index.html#~pro-drawer

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=2&url=http://www.cisco.com/c/en/us/products/switches/campus-lan-switches-core-distribution/index.html#~pro-drawer

http://www.cisco.com/c/en/us/products/switches/campus-lan-switches-core-distribution/index.html#~pro-drawer

http://www.cisco.com/c/en/us/products/switches/campus-lan-switches-core-distribution/index.html#~pro-drawer



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=3&url=http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=3&url=http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html





https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=11&url=http://www.cisco.com/c/en/us/products/switches/nexus-1000v-switch-vmware-vsphere/index.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=11&url=http://www.cisco.com/c/en/us/products/switches/nexus-1000v-switch-vmware-vsphere/index.html



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=14&url=http://www.vmware.com

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=14&url=http://www.vmware.com

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=14&url=http://www.vmware.com/products/vsphere/features/esxi-hypervisor.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=14&url=http://www.vmware.com/products/vsphere/features/esxi-hypervisor.html



of 126



Generic Storage Contact Provider

Data Deduplication technology can reduce the total amount of disk space necessary for backups to function properly. Many vendors offer deduplication applications.




Product Solution


Cisco UC Contact Provider CUPC

Cisco Unified Personal Communicator integrates your most frequently used communications applications and services. Easily access soft phone, presence, instant messaging (IM), voicemail, video, and multiparty conferencing to effectively communicate and collaborate from anywhere.




Product Solution


Cisco WAN Optimization Contact Provider Cisco WAAS

Cisco WAAS offers you more WAN optimization choices, including appliances with performance at scale, solutions for Integrated Services Routers, and cloud-ready virtual appliances. And, the first technical deliverable from the strong Cisco partnership with Citrix has appeared in Cisco WAAS, which is the first and only third-party networking product to gain the Citrix Ready certification. The latest Cisco WAAS WAVE appliances also received a great review in Network World. The 2011 fourth quarter WAAS announcements generated a lot of positive buzz among the analysts that you trust for guidance. You may not have direct access to such reports, so here are links to some of them: a Forrester Research blog entry, an IDC Link (newsgram) from International Data Corporation (IDC) on the announcements, and a product brief from the Enterprise Strategy Group (ESG). Cisco WAAS offers you more WAN optimization choices, including appliances with performance at scale, solutions for Integrated Services Routers, and cloud-ready virtual appliances. And, the first technical deliverable from the strong Cisco partnership with Citrix has appeared in Cisco WAAS, which is the first and only third-party networking product to gain the Citrix Ready certification. The latest Cisco WAAS WAVE appliances also received a great review in Network World. The 2011 fourth quarter WAAS announcements generated a lot of positive buzz among the analysts that you trust for guidance. You may not have direct access to such reports, so here are links to some of them: a Forrester Research blog entry, an IDC Link (newsgram) from International Data Corporation (IDC) on the announcements, and a product brief from the Enterprise Strategy Group (ESG).




Product Solution



The HP 5900 Switch Series is a family of high-density, ultra-low-latency, top-of-rack (ToR) switches that is part of the HP FlexNetwork architecture's HP FlexFabric solution. Ideally suited for deployment at the server access layer of large enterprise data centers, the HP 5900 Switch Series is also powerful enough for deployment at the data center core layer of medium-sized enterprises.





https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=20&url=http://www.cisco.com/c/en/us/products/unified-communications/unified-personal-communicator/index.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=20&url=http://www.cisco.com/c/en/us/products/unified-communications/unified-personal-communicator/index.html





https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=25&url=http://www.cisco.com/c/en/us/products/routers/wide-area-application-services/index.html

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=25&url=http://www.cisco.com/c/en/us/products/routers/wide-area-application-services/index.html





https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=27&url=http://www8.hp.com/h17007/us/en/networking/products/switches/HP_5900_Switch_Series/index.aspx#.U9p5KPldVuA




of 126


Product Solution



The HP 5900 Switch Series is a family of high-density, ultra-low-latency, top-of-rack (ToR) switches that is part of the HP FlexNetwork architecture's HP FlexFabric solution. Ideally suited for deployment at the server access layer of large enterprise data centers, the HP 5900 Switch Series is also powerful enough for deployment at the data center core layer of medium-sized enterprises.




Product Solution



With the NetApp FAS3200 series you can cost-effectively meet the storage needs of business applications in both virtual and traditional environments. This industry-leading family offers even better value and performance than before, making our systems ideal for demanding business applications in virtualized environments. Lower your costs with the industry-leading storage efficiency of the NetApp unified architecture. Simple to install, provision, and upgrade. Consolidate multiple protocols including FC, FCoE, and diverse SAN and NAS workloads. Seamlessly expand as your needs change. Maximize productivity with our common suite of management software. Scale to nearly 3PB of versatile storage that adapts readily to your growing storage demands.




General Solution


Partner Network Configuration Contact Provider

Minor to moderate buffer failures can be remediated by 'tuning' the buffer memory allocation within each buffer class




Product Solution



With the NetApp FAS6200 Series you can meet service-level agreements (SLAs) with confidence, drive operational excellence, and respond to growth. Choose from three performance points–FAS6210, FAS6240, and FAS6280–to tailor-fit a solution that’s right for both today and tomorrow.




Product Solution










https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=32&url=http://www.netapp.com/us/products/storage-systems/fas3200/










of 126


Microsoft Desktop Contact Provider Windows 8.1

Windows 8.1 Pro offers enhanced data protection, the ability to access your desktop remotely, and connectivity to your corporate or school networks via Domain join.



Do you have Windows Desktops that are running OS versions that are already end of life or that will be end of life within the next 18 months?

Product Solution


Microsoft Virtualization Contact Provider Microsoft Hyper-V 2012

Microsoft Hyper-V Server 2012 R2 is a hypervisor-based server virtualization product that enables you to consolidate workloads, helping your organization improve server utilization and reduce costs.




https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=51&url=htttp://windows.microsoft.com/

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=51&url=htttp://windows.microsoft.com/



https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=53&url=http://technet.microsoft.com/en-us/library/hh833684.aspx

https://www.riscnetworks.com/solutions/solution_redirect.cfm?assessmentid=264&solutionid=53&url=http://technet.microsoft.com/en-us/library/hh833684.aspx



of 126

Appendix A: Supporting Data


Analytics Check / QuestionDo you have backup failures in your environment for low disk space?

Back to Potential Solutions


Issue Details

Device Instance Item Detail Probable Reason

Removed for Sample LogFile

1 Open File Manager v8.1 Build 104: Volume C: is out of preview data storage space.Some files that have already synced may fail, resulting in backup errors.Please make more disk space available for preview data.

Analytics Check / QuestionDo you have backup job failures that need to be reconfigured?



Issue Details



27 Backup job vGP Dynamics SQL failed with errors. Ultra critical error: Could not log on the Backup User - check user name and password Destination: SQL Directory Start time: 10/8/2013 2:00:12 AM End time: 10/8/2013 2:00:12 AM Duration: 00:00:00


1 Backup Exec Alert: Job Failed (Server: "XXXXX") (Job: "XXXXXl") XXXXXX -- The job failed with the following error: Access is denied

Analytics Check / QuestionDo you have backup failures due to media failures?



Issue Details



4 18204 :BackupDiskFile::OpenMedia: Backup device 'G:\Program Files\Microsoft SQL Server\MSSQL

of 126



$SQLA\BACKUP\ComplaintsLog\ComplaintsLogDBdaily' failed to open. Operating system error = 3(The system cannot find the path specified.).


1 18204 : BackupDiskFile::CreateMedia: Backup device 'E:\Dumps\XXXXXXX.BAK' failed to create. Operating system error = 3(The system cannot find the path specified.).

Analytics Check / QuestionDo you have Windows disks that are running out of space (i.e. > 90% utilized)?



Issue Details


Removed for Sample C: 91 Logical Disk Utilization Logical Disk Utilization








Removed for Sample E: 95 Logical Disk Utilization Logical Disk Utilization

Removed for Sample M: 97 Logical Disk Utilization Logical Disk Utilization

Removed for Sample D: 97 Logical Disk Utilization Logical Disk Utilization








Analytics Check / QuestionAre there line cards and/or network switches that are oversubscribed and causing performance problems?



Issue Details

of 126



Removed for Sample GigabitEthernet3/11123097 Discards In:0 Max In Util:0

Discards Out:123097 Max Out Util:0

WS-X4448-GB-RJ45 Oversubscribed 8:1




























Analytics Check / QuestionDo you have interfaces that show drops with corresponding utilization?



Issue Details


Removed for SampleDESCR: *** end-user data/voice port *** NAME: FastEthernet2/0/22

4795 In Util:3 In Discards:0 Out Util:155 Out Discards:4795

Interface has Dropped packets with high utilization

Removed for SampleDESCR: - Fa2/0/45 NAME: FastEthernet2/0/45



Removed for SampleDESCR:MPLS Uplink NAME: Ethernet0



Removed for SampleDESCR: Gi3/40 NAME: GigabitEthernet3/40






Removed for SampleDESCR: Gi6/48 ENG NAME: FastEthernet6/48

587199 In Util:0 In Discards:0 Out Util:Interface has Dropped packets with high utilization

of 126



97 Out Discards:587199







Removed for SampleDESCR: Fa1/0/24 NAME: FastEthernet1/0/24






Analytics Check / QuestionDo you have any 10GB Ethernet ports that are blocking?



Issue Details


Analytics Check / QuestionAre there any links that should be Etherchannels that are actually blocking?



Issue Details



0 Blocked Potential Etherchannel to 172.18.4.2

Blocked Potential Etherchannel










Analytics Check / QuestionDo you have End of Support Devices in your network?



Issue Details


Removed for SampleCisco Systems Catalyst 6500 9-slot Chassis System

1 -68http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps708/eol_c51-500212.html

Removed for Sample1000BaseX Supervisor 2 port WS-X4013 Rev. 6.0

1 -1010http://www.cisco.com/en/US/products/hw/switches/ps4324/prod_eol_notice0900aecd80701579.html

Removed for SampleWS-SUP720 MSFC3 Daughterboard Rev. 2.5

1 -68http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps708/eol_c51_509455.html

http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps708/eol_c51-500212.html




http://www.cisco.com/en/US/products/hw/switches/ps4324/prod_eol_notice0900aecd80701579.html






http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps708/eol_c51_509455.html




of 126



Removed for Sample WS-C3550-48-SMI 1 -617http://www.cisco.com/en/US/products/hw/switches/ps646/prod_eol_notice0900aecd8029f777.html









Removed for Sample

Cisco Catalyst 3550 48 10/100 baseT ports + 2 Gig uplinks fixed configuration Layer 2/3 Ethernet Switch

1 -617http://www.cisco.com/en/US/products/hw/switches/ps646/prod_eol_notice0900aecd8029f777.html




Removed for Sample WS-C3550-48-EMI 1 -617http://www.cisco.com/en/US/products/hw/switches/ps646/prod_eol_notice0900aecd8029f777.html


Analytics Check / QuestionDo you have EoS devices that hold servers?



Issue Details


Removed for Sample EOX with Servers EOX with Servers

http://www.cisco.com/en/US/products/hw/switches/ps646/prod_eol_notice0900aecd8029f777.html


























































































of 126



81 -1010

Removed for Sample EOX with Servers 1 -617 EOX with Servers

Removed for Sample EOX with Servers 15 114 EOX with Servers

Analytics Check / QuestionDo you have a mix of routing protocols (OSPF, Static, RIP, EIGRP, BGP)?



Issue Details


Removed for Sample 1828 num of routes by protocol num of routes by protocol

Removed for Sample ciscoIgrp 67121 num of routes by protocol num of routes by protocol

Removed for Sample local 429 num of routes by protocol num of routes by protocol

Analytics Check / QuestionAre any servers rebooting unexpectedly?



Issue Details


Removed for Sample 5410

359 An error occurred that requires the BizTalk service to terminate. The most common causes are the following: 1) An unexpected out of memory error. OR 2) An inability to connect or a loss of connectivity to one of the BizTalk databases. The service will shutdown and auto-restart in 1 minute. If the problematic database remains unavailable, this cycle will repeat. Error message: [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. Error source: BizTalk host name: Tracking_64 Windows service name: BTSSvc$Tracking_64

Unexpected Reboots

of 126


Analytics Check / QuestionAre there more than 2 IM / Chat clients deployed?



Issue Details


Removed for Sample Genesys Meeting Center16 Genesys Meeting Center Version:

4.11.7.244Installs of Unique IM/Chat Client







Removed for Sample Meeting Center 23 Meeting Center Version: 4.0.3.094 Installs of Unique IM/Chat Client

Removed for Sample Meeting Center1 Meeting Center Version:


Removed for SampleMicrosoft Office Live Meeting 2005

326 Microsoft Office Live Meeting 2005 Version: 7.9.2107.0

Installs of Unique IM/Chat Client

Removed for SampleMicrosoft Office Live Meeting 2007

931 Microsoft Office Live Meeting 2007 Version: 8.0.6362.70


Removed for SampleWebEx Network Recording Player

1 WebEx Network Recording Player Version: 2.2.4917


Removed for Sample WebEx Recorder and Player14 WebEx Recorder and Player

Version: 2.7Installs of Unique IM/Chat Client

Removed for SampleWindows Live Communications Platform

1 Windows Live Communications Platform Version: 15.4.3502.0922


Analytics Check / QuestionAre there Hunt / Route Lists with abandonded calls?



Issue Details


Removed for Sample CUCM1 214 CallsAbandoned Abandoned Calls for HuntList

Removed for Sample Customer Service 151 CallsAbandoned Abandoned Calls for HuntList

Removed for Sample Customer Service 2 23 CallsAbandoned Abandoned Calls for HuntList

Removed for Sample Failover PSTN 3 CallsAbandoned Abandoned Calls for HuntList

Removed for Sample PSTN-1 20 CallsAbandoned Abandoned Calls for HuntList

Removed for Sample PSTN-2 6 CallsAbandoned Abandoned Calls for HuntList

Removed for Sample Sales 1 CallsAbandoned Abandoned Calls for HuntList

Removed for Sample UNITY 4 CallsAbandoned Abandoned Calls for HuntList

of 126


Analytics Check / QuestionDo you have the same IOS on all Network devices that have the same major family model?



Issue Details


Removed for Sample CW_VERSION$ 7.6(1) $1 CW_FAMILY$Catalyst 4000

Switch$Software Versions on Family

Removed for SampleCW_VERSION$12.1(11)EA1$

1 CW_FAMILY$C3550$ Software Versions on Family

Removed for SampleCW_VERSION$12.1(13)EA1a$


Removed for SampleCW_VERSION$12.1(19)EA1c$


Removed for SampleCW_VERSION$12.2(18)EW, EARLY DEPLOYMENT$

1 CW_FAMILY$cat4000$ Software Versions on Family

Removed for SampleCW_VERSION$12.2(18)SXF17b$

7 CW_FAMILY$s72033_rp$ Software Versions on Family

Removed for SampleCW_VERSION$12.2(20)EW3$


Removed for SampleCW_VERSION$12.2(25)EWA1$








Removed for SampleCW_VERSION$12.2(25)SEB4$


Removed for SampleCW_VERSION$12.2(25)SEE1$


Removed for SampleCW_VERSION$12.2(25)SEE2$


Removed for SampleCW_VERSION$12.2(35)SE5$









1 CW_FAMILY$C3750E$ Software Versions on Family

Removed for Sample CW_VERSION$12.4(20)T2$ 1 CW_FAMILY$C3845$ Software Versions on Family


Removed for Sample CW_VERSION$12.4(22)T5$ 1 CW_FAMILY$VG20X$ Software Versions on Family

Removed for Sample CW_VERSION$12.4(9)T7$ 1 CW_FAMILY$vg224$ Software Versions on Family


Removed for Sample CW_VERSION$15.1(4)M4$ 1 CW_FAMILY$C2900$ Software Versions on Family

of 126


Analytics Check / QuestionDo you have physical servers that would be good candidates for virtualization?



Issue Details


Removed for Sample PowerEdge R710

1 Max CPU (95th):3 Max Mem Util (95th):48 Max Disk Queue Length: 9 Avg Disk Transfers(sec): 14 Avg Disk % Time: 9

Server Utilization Makes it a good candidate for virtualization

Removed for Sample ProLiant DL380 G7












Removed for Sample PowerEdge 840






Removed for Sample ProLiant DL360 G4p












Removed for Sample ProLiant DL360 G51 Max CPU (95th):23 Max Mem

Util (95th):54 Max Disk Queue Length: 2 Avg Disk Transfers


of 126



(sec): 6 Avg Disk % Time: 4

Removed for Sample PowerEdge R710






Removed for Sample Integrated xSeries Server 2892



Removed for Sample ProLiant DL360 G4p












Removed for Sample ProLiant ML370 G4



Removed for Sample PowerEdge 2900















of 126





















Analytics Check / QuestionIs your VMware Hypervisor CPU oversubscribed? VMware recommends less than 5% CPU Ready time for all VMs.



Issue Details


Removed for Sample VM1 9 Average % Ready TimeTotal Hours over 5% ready time:5 VMware recommends under 5% CPU Ready Time










of 126


Analytics Check / QuestionHow many G.711 VoIP Calls can your network support, with properly deployed QoS, before you begin to punish other traffic?



Issue Details


Removed for SampleDESCR: MPLS intervace NAME: GigabitEthernet9/1

12 Inbound Calls:17 Outbound Calls: 12

G.711 calls supported on this interface

Removed for SampleDESCR: Site1 T1 NAME: Serial0















Removed for SampleDESCR: MPLS interface NAME: Ethernet0












Analytics Check / QuestionWhat number of interfaces will NOT support 1 1080p HD Video Conference (3 Mbps Max)?



Issue Details


Removed for SampleDESCR: MPLS interface NAME: GigabitEthernet9/1

232 In Util: 207% Out Util: 231% Utilization with 1 1080p HD(3 Mbps) call













Removed for Sample DESCR: MPLS NAME: Utilization with 1 1080p HD(3 Mbps) call

of 126



Ethernet0 232 In Util: 231% Out Util: 209%





Removed for SampleDESCR: VLAN NAME: FastEthernet1/0/14





Issue Details




Removed for SampleDESCR:Site1 T1 NAME: Serial0








Removed for SampleDESCR: Build VLAN NAME: FastEthernet1/0/14


Analytics Check / QuestionAre there existing Video Conferencing devices deployed in your environment?



Issue Details


Analytics Check / QuestionIs your Cisco Callmanager Version End of Support or approaching EoS?



Issue Details


Removed for Sample 6 CUCM Version 6.1 End of Sale

Date: 09-30-2010 - End of Support Date: 09-30-2015

End of Life CUCM



End of Life CUCM

of 126





End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM

of 126





End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM



End of Life CUCM

Analytics Check / QuestionAre there upgrades available for your CUCM which add additional Features?



Issue Details


Removed for Sample CM016 Cisco Unified Communications

Manager is 2.4 versions behindCUCM can be Upgraded























Removed for Sample CM02 6 Cisco Unified Communications CUCM can be Upgraded

of 126



Manager is 2.4 versions behind























Analytics Check / QuestionDo you have an opportunity to use Presence instead of busy lamp fields and shared lines to communicate status?



Issue Details


Removed for Sample 716844 4 Instances of 71684 may be

better with PresenceShared Lines / BLF can use Presence












of 126


Issue Details


Removed for SampleDESCR: MPLS interface NAME: GigabitEthernet9/1


















Removed for SampleDESCR:MPLS interface NAME: Ethernet0









Removed for SampleDESCR: VLAN NAME: FastEthernet1/0/14



Analytics Check / QuestionDo you have infrastructure uplinks that experience packet loss due to interface errors?



Issue Details


Removed for SampleName:DESCR: router NAME: GigabitEthernet9/48 - Descr:GigabitEthernet9/48

1206639 Neighbor Device: ROUTER Total Errors:1206639

Low Level packet loss causes performance problems.

Removed for Sample

Name:DESCR: ** TOUPLINK FA 2/0/48 ** NAME: FastEthernet0/0 - Descr:FastEthernet0/0

1 Neighbor Device: SWITCH Total Errors:1


Analytics Check / QuestionDo you have interfaces connected to Windows Servers that experience packet loss due to interface errors?



Issue Details


Removed for SampleName:DESCR: Gi4/16 NAME: GigabitEthernet4/16 - Descr:GigabitEthernet4/16

2100 Server: SERVER Total Errors:2100



34 Server: SERVER Total Errors:34Low Level packet loss causes performance problems.

of 126



Removed for SampleName:DESCR: Lab Server NAME: GigabitEthernet6/11 - Descr:GigabitEthernet6/11

833214 Server: SERVER Total Errors:833214


Analytics Check / QuestionDo you have Router interfaces that experience packet loss due to interface errors?



Issue Details


Removed for SampleName:DESCR: ethernet0 NAME: Ethernet0 - Descr:Ethernet0

7092 Total Errors:7092Low Level packet loss causes performance problems.

Removed for SampleName:DESCR:Site1 NAME: Serial0 - Descr:Serial0


Removed for SampleName:DESCR: Et0 NAME: Ethernet0 - Descr:Ethernet0


Removed for SampleName:DESCR: Site1 NAME: Serial0 - Descr:Serial0




Removed for SampleName:DESCR: Site2 NAME: Serial0 - Descr:Serial0


Removed for SampleName:DESCR: TOUPLINK NAME: FastEthernet0/0 - Descr:FastEthernet0/0


Removed for SampleName:DESCR: Site1 LAN NAME: Ethernet1 - Descr:Ethernet1


Analytics Check / QuestionDo you have shared uplinks that experience packet loss due to interface errors?



Issue Details










Removed for SampleName:DESCR: Gi5/16 NAME: GigabitEthernet5/16 -


of 126



Descr:GigabitEthernet5/16









Removed for SampleName:DESCR: switch NAME: GigabitEthernet6/19 - Descr:GigabitEthernet6/19


Analytics Check / QuestionDo you have infrastructure uplinks that are dropping packets due to resource constraints or misconfiguration?



Issue Details


Removed for SampleName:DESCR: - Wireless AP NAME: FastEthernet3/0/40 - Descr:FastEthernet3/0/40

5 Neighbor Device: Neighbor1 Total Discards:5

Packet Discards cause performance problems.

Removed for SampleName:DESCR: L2 Link NAME: GigabitEthernet1/3 - Descr:GigabitEthernet1/3

719 Neighbor Device: SWITCH 3 Total Discards:719



197169 Neighbor Device: AP1 Total Discards:197169



42151 Neighbor Device: ROUTERTotal Discards:42151


Removed for SampleName:DESCR: Office NAME: GigabitEthernet3/39 - Descr:GigabitEthernet3/39

38962 Neighbor Device:SWITCH Total Discards:38962


Removed for SampleName:DESCR: Tech NAME: GigabitEthernet5/40 - Descr:GigabitEthernet5/40

38689 Neighbor Device:ROUTER 12 Total Discards:38689


Removed for SampleName:DESCR: 3550 NAME: GigabitEthernet3/48 - Descr:GigabitEthernet3/48

38889 Neighbor Device: Juniper Router Total Discards:38889


Removed for SampleName:DESCR: Fa1/0/24 NAME: FastEthernet1/0/24 - Descr:FastEthernet1/0/24

298 Neighbor Device:SWTCH 1 Total Discards:298


Removed for SampleName:DESCR: Fa2/10 NAME: FastEthernet2/10 - Descr:FastEthernet2/10

1480583 Neighbor Device: HP Switch Total Discards:1480583



59 Neighbor Device: AP5 Total Discards:59


of 126


Analytics Check / QuestionDo you have interfaces connected to Windows Servers that are dropping packets due to resource constraints or misconfiguration?



Issue Details



416 Server:SRV 1 Total Discards:416 Packet Discards cause performance problems.


416 Server:SERVER 4 Total Discards:416



1694 Server:Exchange Server Total Discards:1694



1473 Server: SERVER Total Discards:1473



1412 Server: Server 1 Total Discards:1412



10260 Server: SQL01 Total Discards:10260


Removed for SampleName:DESCR: PIX DMZ NAME: GigabitEthernet6/4 - Descr:GigabitEthernet6/4

9825 Server:SERVER1 Total Discards:9825



655793 Server: BACKUP Total Discards:655793



654737 Server: SRV Total Discards:654737


Removed for SampleName:DESCR: Site1 NAME: GigabitEthernet6/8 - Descr:GigabitEthernet6/8

654788 Server:CRM 1 Total Discards:654788


Analytics Check / QuestionDo you have Router interfaces that are dropping packets due to resource constraints or misconfiguration?



Issue Details


Removed for SampleName:DESCR: Site1 T1 NAME: Serial0 - Descr:Serial0

47499 Total Discards:47499 Packet Discards cause performance problems.



Removed for SampleName:DESCR: ethernet0 NAME: Ethernet0 - Descr:Ethernet0


of 126









Removed for SampleName:DESCR: MPLS interface NAME: Ethernet0 - Descr:Ethernet0


Analytics Check / QuestionDo you have Shared uplinks that are dropping packets due to resource constraints or misconfiguration?



Issue Details




















Removed for SampleName:DESCR: Fa1/0/24 NAME: FastEthernet1/0/24 - Descr:FastEthernet1/0/24


of 126


Analytics Check / QuestionDo you have devices dropping packets due to buffer Failures or No-Memory?



Issue Details


Removed for SampleTotal Buffer Failure & No-Memory

47 Buffer Misses:246 Failures:47 No-Mem:0

Packet loss occuring due to device buffer limitations










Analytics Check / QuestionDo you have Network Devices with 95th Percentile CPU Utilization in excess of 80%?



Issue Details


Removed for Sample 82 Max CPU Utilization % Max CPU Utilization %



Analytics Check / QuestionDo you have Servers with 95th Percentile CPU Utilization in excess of 90%?



Issue Details



Analytics Check / QuestionDo you have Servers with 95th Percentile Memory Utilization in excess of 90%?



Issue Details


Removed for Sample 95 Max Memory Utilization % Max Memory Utilization %





of 126










Analytics Check / QuestionDo you have VMware Servers with performance degradation due to Memory Swap In / Swap Out?



Issue Details


Removed for Sample Production VM113 Avg. SwapIn/SwapOut Rate

(KBps)

Memory Swap Out Rate:13.0000 KBps. Total Hours with Swap:1. VMware recommends 0 KBps SwapIn/SwapOut rate

Removed for Sample Production VM29 Avg. SwapIn/SwapOut Rate

(KBps)


Removed for Sample ProductionVM336 Avg. SwapIn/SwapOut Rate

(KBps)


Removed for Sample VM-Example027 Avg. SwapIn/SwapOut Rate

(KBps)

Memory Swap In Rate:6.6364 KBps. Total Hours with Swap:11. VMware recommends 0 KBps SwapIn/SwapOut rate

Removed for Sample VM-Example0448 Avg. SwapIn/SwapOut Rate

(KBps)


Removed for Sample VM12 Avg. SwapIn/SwapOut Rate

(KBps)


Removed for Sample SQL VM4 41 Avg. SwapIn/SwapOut Rate

(KBps)


Removed for Sample SQLVM 31 Avg. SwapIn/SwapOut Rate

(KBps)


Removed for Sample VDI VM12 Avg. SwapIn/SwapOut Rate

(KBps)


Removed for Sample VDI VM32 Avg. SwapIn/SwapOut Rate

(KBps)


of 126


Analytics Check / QuestionDo you have VMs suffering from performance problems caused by Memory Swapping to disk?



Issue Details


Removed for Sample 172.21.32.323 8 Avg. Swap Wait (ms)Swap wait:8.0000 ms. Total Hours with Swap Wait:1. VMware recommends 0ms of Swap Wait



Removed for Sample CUCM1 236 Avg. Swap Wait (ms)Swap wait:235.7143 ms. Total Hours with Swap Wait:18. VMware recommends 0ms of Swap Wait

Removed for Sample Cloud VM1 556 Avg. Swap Wait (ms)Swap wait:556.2000 ms. Total Hours with Swap Wait:2. VMware recommends 0ms of Swap Wait

Removed for Sample Development 02 14 Avg. Swap Wait (ms)Swap wait:13.8333 ms. Total Hours with Swap Wait:8. VMware recommends 0ms of Swap Wait

Removed for Sample Exchange Mail 170 Avg. Swap Wait (ms)Swap wait:170.1000 ms. Total Hours with Swap Wait:10. VMware recommends 0ms of Swap Wait

Removed for Sample Exchange Web 8 Avg. Swap Wait (ms)Swap wait:8.0000 ms. Total Hours with Swap Wait:1. VMware recommends 0ms of Swap Wait

Analytics Check / QuestionDo you have VMware hosts or guests with aborted storage commands?



Issue Details


Removed for Sample 172.28.32.111 28 Storage Commands AbortedCommands terminated:27.9469. Total Hours with aborted commands:138. VMware recommends 0 aborts

of 126


Analytics Check / QuestionDo you have Read or Write latency to a shared datastores?



Issue Details


Removed for Sample 172.22.32.122 26 LUN Read or Write LatencyPhysical device read latency:26 ms. Total Hours with latency >20ms:2.




Analytics Check / QuestionIs your physical server hardware retired or end of life?



Issue Details


Removed for sample ProLiant DL380 G4 1 -766http://h18000.www1.hp.com/products/quickspecs/productbulletin.html#url=files/ru.html




Removed for sample ProLiant DL320 G5p 1 -1647http://h18000.www1.hp.com/products/quickspecs/productbulletin.html#url=files/ru.html

Removed for sample ProLiant DL380 1 -2651http://h18000.www1.hp.com/products/quickspecs/productbulletin.html#url=files/ru.html





Removed for sample ProLiant DL360 G2 1 -1977 http://www.dswcomputersystems.co.uk/

http://h18000.www1.hp.com/products/quickspecs/productbulletin.html#url=files/ru.html


















































http://www.dswcomputersystems.co.uk/howtos-2/hardware-howtos/hp-eosl-dates/


of 126



howtos-2/hardware-howtos/hp-eosl-dates/



















Removed for sample ProLiant DL380 G4 http://h18000.www1.hp.com/products/
































































































of 126



1 -766quickspecs/productbulletin.html#url=files/ru.html
















Removed for sample ProLiant BL460c G7 1 -400http://h18000.www1.hp.com/products/quickspecs/productbulletin.html#url=files/ru.html

































































































of 126





















Removed for sample ProLiant DL360 G4 1 -1100http://h18000.www1.hp.com/products/quickspecs/productbulletin.html#url=files/ru.































































































of 126



html


















































































































of 126






Removed for sample ProLiant ML370 1 -4477http://h18000.www1.hp.com/products/quickspecs/productbulletin.html#url=files/ru.html











Removed for sample PowerEdge 1750 1 -1373http://en.community.dell.com/techcenter/extras/f/4475/t/19415480.aspx











































































http://en.community.dell.com/techcenter/extras/f/4475/t/19415480.aspx


























of 126















Analytics Check / QuestionDo you have Windows Servers that are running OS versions that are already end of life or that will be end of life within the next 18 months?



Issue Details


Removed for SampleMicrosoft Windows Server 2003 Standard Edition

480 Days to End of Support

Mainstream EoS: Tue Jul 13 00:00:00 2010. Extended EoS: Tue Jul 14 00:00:00 2015 Read More: http://support.microsoft.com/lifecycle/?p1=3198




Removed for SampleMicrosoft Windows 2000 Server

-1347 Days to End of Support

Mainstream EoS: Thu Jun 30 00:00:00 2005. Extended EoS: Tue Jul 13 00:00:00 2010 Read More: http://support.microsoft.com/lifecycle/search/default.aspx?sort=PN&alpha=




























































of 126



Windows+2000+Server&Filter=FilterNO



Mainstream EoS: Thu Jun 30 00:00:00 2005. Extended EoS: Tue Jul 13 00:00:00 2010 Read More: http://support.microsoft.com/lifecycle/search/default.aspx?sort=PN&alpha=Windows+2000+Server&Filter=FilterNO





































of 126






























Analytics Check / QuestionDo you have Windows Desktops that are running OS versions that are already end of life or that will be end of life within the next 18 months?



Issue Details


Removed for SampleMicrosoft Windows XP Professional


Mainstream EoS: Tue Apr 14 00:00:00 2009. Extended EoS: Tue Apr 8 00:00:00 2014 Read More: http://www.microsoft.com/en-us/windows/enterprise/end-of-support.aspx




of 126














































18 Days to End of SupportMainstream EoS: Tue Apr 14 00:00:00 2009. Extended EoS: Tue Apr 8 00:00:00 2014

of 126



Read More: http://www.microsoft.com/en-us/windows/enterprise/end-of-support.aspx











































of 126












of 126

Appendix B: Check Details


Analytics Check / QuestionDo you have backup failures in your environment for low disk space?


View Supporting Data

Server Application and System logs are parsed to identify devices reporting backup failures due to media failure or space limitations. These issues might relate to network access to backup media as well as locally attached media files.

Analytics Check / QuestionDo you have backup job failures that need to be reconfigured?



Server Application and System logs are parsed to identify devices reporting backup failures due to configuration or application issues.

Analytics Check / QuestionDo you have backup failures due to media failures?



Server Application and System logs are parsed to identify devices reporting backup failures due to media failure. These issues might relate to network access to backup media as well as locally attached media files.

Analytics Check / QuestionAre you utilizing public Ips in your environment?


Proper address allocation is critical to make sure only private address space or public space owned by the organization is in use. This check looks for any non-private address space (RFC 1918 of the Internet Assigned Numbers Authority - IANA). Be aware this includes address space configured on any network infrastructure devices included in the assessment. Many service providers offering MPLS circuits will have public address space in use in their WAN which will show up in this check.

Analytics Check / QuestionDo you have Windows disks that are running out of space (i.e. > 90% utilized)?



High disk utilization on Windows Servers can result in heavy file fragmentation and inability to write files to disk. High fragmentation rates can also lead to increase read and write latency to the disk adding additional performance degradation to the server.

of 126


Analytics Check / QuestionAre there line cards and/or network switches that are oversubscribed and causing performance problems?



Many switches and line cards are designed using shared buffer architecture. By doing so a group of ports (typically 2, 4 or 8 ports) are provisioned to use the same input and output buffers. The setup of shared resources effectively reduces the throughput capability of those ports. For example a switch with an oversubscription of 4 to 1 on gigabit ports would experience roughly 1 gigabit of throughput for all 4 ports. The possibility for heavy packet loss due to the oversubscription can even further reduce the observed throughput of an application due to retransmissions.

Analytics Check / QuestionDo you have interfaces that show drops with corresponding utilization?



High interface utilization is best measured by looking at both interface bandwidth readings as well as packet loss on the interface. Bandwidth itself often times does not tell the whole picture. Most network devices have a minimum limit of a 30 second sampling period to gather an accurate bandwidth reading. On a gigabit interface this theoretically equates to moving 3.75GB in a period of 30 seconds. At these speeds interface saturation is much more likely to occur during traffic bursts over a time frame of milliseconds rather than seconds. Knowing this you can use both packet loss and bandwidth readings to determine which interfaces are suffering from overutilization.

Analytics Check / QuestionDo you have physical disks that show 95th Percentile Disk latency > 40 ms?


Disk latency measures the delay a server experiences when reading or writing to the physical medium. This can include all types of storage from locally attached, iSCSI or SAN. Identifying servers that consistently experience over 40ms of disk latency is a clear indication that disk access performance is a potential bottleneck for the server in question. Often the correlations can be observed in the type of disks experiencing issues. For example they might all be located on a common storage array within the SAN or possibly only locally attached IDE or SCSI drives are degraded.

Analytics Check / QuestionDo you have any 10GB Ethernet ports that are blocking?



Where possible it is ideal to utilize 10GB ports in a forwarding state rather than a backup link at a layer 2. Unless a specific design requirement warrants a blocked 10GB it is often an indication of poor spanning tree design where the desired forwarding path is not in use.

Analytics Check / QuestionAre there any links that should be Etherchannels that are actually blocking?



of 126


Redundant physical topology lends itself very well to increased throughput on critical uplinks. Locations in the network where redundancy exists however is currently being blocked by spanning-tree are identified as great opportunities to create an Etherchannel and increase throughput where needed.

Analytics Check / QuestionAre there hunt lists configured (that take calls) but no contact center?


While hunt groups are able to serve their purpose for basic call handling in many cases a more robust solution using contact center will be a more scalable and reliable solution. The ability for detailed call control, queuing as well as extensive reporting capabilities can provide for a better overall user experience.

Analytics Check / QuestionAre there open PSIRTs on any devices you have?


PSIRTs (Product Security Incident Response Team) are security bulletins released on Cisco products and software. They indicate potential vulnerabilities that exist in the software often times related to a particular feature or configuration.

Analytics Check / QuestionDo you have End of Support Devices in your network?



End-of-Support devices include all network devices where the manufacturer has released they have discontinued hardware and software support for the device. Typically you can no longer receive hardware replacement or technical support from the manufacturer once a device has become end-of-life. In the case of a modular device it is possible that 1 or more pieces of hardware within the device has become end-of-life and not necessary the whole device.

Analytics Check / QuestionDo you have EoS devices that hold servers?



End-of-Support devices include all network devices where the manufacturer has released they have discontinued hardware and software support for the device. This specific analytic check is looking for end-of-support devices that are directly supporting server infrastructure.

Analytics Check / QuestionDo you have a mix of routing protocols (OSPF, Static, RIP, EIGRP, BGP)?



of 126


Maintaining multiple routing protocols within an organization can add unnecessary management overhead as well as some interoperability constraints. This is especially true for interior gateway protocols (IGP) within a single autonomous system (AS).

Analytics Check / QuestionAre any servers rebooting unexpectedly?



Having unexpected reboots of servers can be critical for server availability, hardware reliability and understanding the stability of power consumption for key devices.Typically a unexpected reboot is due to a power failure or a manual reboot from a server power switch. You should evaluate the following to determine the best course of action

1) Was the reboot due to power failure? a)Was the server attached to a UPS? If so was it integrated with software for a 'soft shutdown'? 2) Was the reboot due to a manual shutdown at the power switch? Why?

Analytics Check / QuestionAre there more than 2 IM / Chat clients deployed?



Analytics Check / QuestionAre there Hunt / Route Lists with abandonded calls?



Analytics Check / QuestionDo you have the same IOS on all Network devices that have the same major family model?



Analytics Check / QuestionDo you have physical servers that would be good candidates for virtualization?



Analytics Check / QuestionIs your VMware Hypervisor CPU oversubscribed? VMware recommends less than 5% CPU Ready time for all VMs.



RISC Networks collects the CPU Ready Time for each VM managed through your vCenter API. RISC Networks then calculates the total CPU Ready

of 126


Time in milliseconds and divides it by 3,600,000 (milliseconds in an hour) to find the percentage of ready time. VMware recommends that this number be under 5%. The percentages shown by RISC Networks are hourly averages, so individual 20 second periods will likely have much higher ready times, thus causing significant performance problems.



RISC Networks calculates the minimum call volume supported across all links within your environment for G.711 traffic. G.711 RTP traffic averages 80Kbps on ethernet links. Other layer2 encapsulations require slightly less bandwidth, however 80kbps is an industry standard test. Each interface's 95th percentile maximum bandwidth is calculated in both the inbound and outbound direction. RISC Networks then calculates the number of G.711 calls that can be added in the remaining bandwidth. The details section shows the lowest call volume interfaces (the bottom 10). This is not a diagnostic test and before deploying VoIP you should thoroughly test your network by simulating actual packet voice data and recording Jitter, Latency, and Loss statistics. RISC Networks, working with your solution provider, can perform a Voice Readiness Assessment for your environment.




RISC Networks checks all active interfaces to see if they can support the bandwidth required for 1080p HD Video Conferencing. This check utilizes the 95th percentile of inbound and outbound traffic on each interface and layers the additional video traffic on top of these readings to test for capacity. Any interfaces not shown in the detailed list were able to support the required bandwidth. Please be aware that this is not a diagnostic test of simulated video traffic. Before deploying video you should fully simulate HD video on your network to validate proper Jitter, Latency, and Loss characteristics. Your solution partner, working with RISC Networks, can deliver a Video Readiness engagement for you.




RISC Networks checks all active interfaces to see if they can support the bandwidth required for 720p HD Video Conferencing. This check utilizes the 95th percentile of inbound and outbound traffic on each interface and layers the additional video traffic on top of these readings to test for capacity. Any interfaces not shown in the detailed list were able to support the required bandwidth. Please be aware that this is not a diagnostic test of simulated video traffic. Before deploying video you should fully simulate HD video on your network to validate proper Jitter, Latency, and Loss characteristics. Your solution partner, working with RISC Networks, can deliver a Video Readiness engagement for you.

Analytics Check / QuestionAre there existing Video Conferencing devices deployed in your environment?


https://www.riscnetworks.com/sla_description.cfm






of 126


Analytics Check / QuestionIs your Cisco Callmanager Version End of Support or approaching EoS?



Analytics Check / QuestionAre there upgrades available for your CUCM which add additional Features?



Analytics Check / QuestionDo you have an opportunity to use Presence instead of busy lamp fields and shared lines to communicate status?





RISC Networks calculates the minimum call volume supported across all links within your environment for G.729a traffic. G.729a RTP traffic averages 26Kbps on ethernet links. Other layer2 encapsulations require slightly less bandwidth, however 26 kbps is an industry standard test. Each interface's 95th percentile maximum bandwidth is calculated in both the inbound and outbound direction. RISC Networks then calculates the number of G.729a calls that can be added in the remaining bandwidth. The details section shows the lowest call volume interfaces (the bottom 10). This is not a diagnostic test and before deploying VoIP you should thoroughly test your network by simulating actual packet voice data and recording Jitter, Latency, and Loss statistics. RISC Networks, working with your solution provider, can perform a Voice Readiness Assessment for your environment.

Analytics Check / QuestionDo you have infrastructure uplinks that experience packet loss due to interface errors?



Uplinks between network devices are normally aggregation points for large traffic flows. Interface Errors, normally caused by duplex mismatches and/or bad cabling, can cause significant performance degredation in your environment and can impact a large number of hosts.

Analytics Check / QuestionDo you have interfaces connected to Windows Servers that experience packet loss due to interface errors?



Server Interfaces can become a bottleneck for performance, especially if they experience low level interface errors. Errors are normally duplex mismatch issues, and should be resolved as soon as possible.



of 126


Analytics Check / QuestionDo you have Router interfaces that experience packet loss due to interface errors?



Router interfaces are transit points in your environment that impact significant numbers of hosts. Errors on these interfaces, normally casued by duplex mismatches or serial line clocking problems, can severly impact application performance. Routers are identified as network hosts with routing tables.

Analytics Check / QuestionDo you have shared uplinks that experience packet loss due to interface errors?



Shared uplinks are interfaces with more than 5 MAC addresses detected. They are sometimes connected to Hubs or Hypervisors. Errors are normally casued by duplex mismatches.

Analytics Check / QuestionDo you have infrastructure uplinks that are dropping packets due to resource constraints or misconfiguration?



Interfaces are classified as Uplinks if a non-IP phone neighbor has been detected out the interface. Packet Discards result from either the inability to access physical media (lack of bandwidth), policing of traffic, vlan mismatches on trunk links, or oversubscribed architectures. The identified interfaces have neighbors and are hurting performance by introducing loss in the form of Discards.

How much does Packet Loss impact application performance?The short answer to this question is that packet loss is the #1 performance problem in networks today. The chart on the right shows the impact of Delay (latency) and Loss on TCP application throughput. This chart is reprinted from a paper published by Stanford University. The complete paper can be accessed here: Throughput vs. Loss (Stanford) Packet loss causes TCP retransmissions and the Mathis Formula can predict the upper limit throughput of data flows based on TCP Round Trip Time (RTT) and Packet Loss percentages. In most cases, there is very little you can do to impact RTT significantly which is why packet loss is such an important metric to improve your network performance. Bandwidth should only be considered as a performance metric in its relationship to packet loss. Is a lack of bandwidth causing packet loss? If so, you should add more. Otherwise, use bandwidth as a capacity metric to size how many applications/sessions you can support for a given network segment.

You can learn more about application performance and WAN performance by viewing this educational webinar from RISC Networks: WAN Performance Success

http://www.slac.stanford.edu/comp/net/wan-mon/thru-vs-loss.html




http://vimeo.com/34111098





of 126


Analytics Check / QuestionDo you have interfaces connected to Windows Servers that are dropping packets due to resource constraints or misconfiguration?



Server interfaces that experience packet discards cause performance problems. Throughput of applications is adversely impacted by TCP packet loss. These discards are normally the result of resource exhaustion. Output discards result from a lack of bandwidth or interface policing. Inbound discards are due to switch buffer exhaustion in almost all cases.

Analytics Check / QuestionDo you have Router interfaces that are dropping packets due to resource constraints or misconfiguration?



Router interfaces with discards result in reduced throughput for applications. Output discards are normally due to bandwidth exhaustion. Input discards are often due to VPN policies or firewalling. Make sure Quality of Service is configured for interfaces experiencing Output Discards so that you can prioritize traffic that is being dropped. Routers are identified as network hosts with routing tables.

Analytics Check / QuestionDo you have Shared uplinks that are dropping packets due to resource constraints or misconfiguration?



Shared uplinks are interfaces with more than 5 MAC addresses detected. Packet Discards result from either the inability to access physical media (lack of bandwidth), policing of traffic, vlan mismatches on trunk links, or oversubscribed architectures. The identified interfaces have neighbors and are hurting performance by introducing loss in the form of Discards.

Analytics Check / QuestionDo you have devices dropping packets due to buffer Failures or No-Memory?



Device buffers are memory allocation used on infrastructure devices to store-and-forward packets while they are being processed by a device and forwarded to their destination interface. If a device cannot allocate memory quick enough or no memory is available it will result in the device dropping the packet. Pack loss due to buffer failures and no-memory events is critical as it indicates the device cannot handle the bursts of traffic it is receiving.

Analytics Check / QuestionDo you have Network Devices with 95th Percentile CPU Utilization in excess of 80%?



High CPU utilization on infrastructure devices can indicate performance degradation for network traffic and services provided by the device in question. Inability to reliably manage the device and increased buffer failures can result from CPU overutilization.

of 126


Analytics Check / QuestionDo you have Servers with 95th Percentile CPU Utilization in excess of 90%?



High CPU utilization on Servers can result in performance degradation directly impacting the performance of the supported applications and users.

of 126


Analytics Check / QuestionDo you have Servers with 95th Percentile Memory Utilization in excess of 90%?



High Memory utilization on Windows Servers can result in the use of Virtual Memory. Virtual Memory resides within Swap Space on the disk and is many times slower than RAM. The Swapping of memory usage between RAM and Disk can significantly degrade server performance.

Analytics Check / QuestionDo you have VMware Servers with performance degradation due to Memory Swap In / Swap Out?



Excessive memory demand in a host or a resource pool can cause severe performance problems for one or more VMs on the host or the resource pool. When ESX is actively swapping the memory of a VM in and out from disk, the performance of that VM will degrade. The overhead of swapping a VM's memory in and out from disk can also degrade the performance of other VMs. For more information reference: VMware Performance Troubleshooting

Analytics Check / QuestionDo you have VMs suffering from performance problems caused by Memory Swapping to disk?



Memory pressure in the past could have caused ESX to swap out memory from one or more VMs. After the memory pressure subsides, ESX does not proactively swap in the memory pages of these VMs from the swap files. ESX swaps back these memory pages only when the VMs access them. VM performance may be affected while the pages are read from swap files to the memory. You can read more about this issue here: VMware Performance Troubleshooting

Analytics Check / QuestionDo you have VMware hosts or guests with aborted storage commands?



A severely overloaded storage device can be the result of a large number of different issues in the underlying storage layout or infrastructure. In turn, an overloaded / malfunctioning storage device can manifest in many different ways depending on the applications running in the VMs. You can read more about this issue here: VMware Performance Troubleshooting

Analytics Check / QuestionDo you have receive packet loss occurring on virtual switchports?


Network switches, physical NICs, device drivers, and network stacks may all contain queues where data is buffered before being passed along. These queues are all finite in size. When they fill up, no more packets can be received, and additional arriving packets must be dropped. For received packets, the virtual NIC buffers packet data coming from a virtual switch (vSwitch) until it is retrieved by the device driver running in the guest OS. The vSwitch, in









of 126


turn, contains queues for packets sent to the virtual NIC. If the Guest OS does not retrieve packets from the virtual NIC rapidly enough, the queues in the virtual NIC device can fill up. This may cause the queues within the corresponding vSwitch port to fill. A vSwitch port with a full packet queue that receives a packet sent to a VM must drop the packet.

Analytics Check / QuestionDo you have transmit packet loss occurring on virtual switchports?


Transmitted packets on a vNIC are buffered in associated vSwitch ports until they can be transmitted onto their perspective physical uplink devices. When traffic from VMs that share the vSwitch exceeds the capabilities of the uplink NICs, the vSwitch buffers can fill. Any additional transmitted packets sent will be dropped.

Analytics Check / QuestionDo you have Read or Write latency to a shared datastores?



A slow storage device can be the result of a large number of different issues in the underlying storage layout or infrastructure. In turn, a slow storage device can manifest in many different ways depending on the applications running in the VMs.

Analytics Check / QuestionIs your physical server hardware retired or end of life?



Physical server hardware typically has a lifespan that most hardware manufactures publish around support and the availablilty of hardware replacement. It's critical to understand the implications of using hardware that can no longer be replaced or serviced as well as the ongoing support of that platform by the manufacturer.

Analytics Check / QuestionDo you have Windows Servers that are running OS versions that are already end of life or that will be end of life within the next 18 months?




Analytics Check / QuestionDo you have Windows Desktops that are running OS versions that are already end of life or that will be end of life within the next 18 months?



of 126


Do you have Windows Desktops that are running OS versions that are already end of life or that will be end of life within the next 18 months?

core it analysisdownloads.riscnetworks.com/sample-reports/blueally... · it score overall...

Documents