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    The Firms and its

    CustomersAli Cheema

    Department of Economics

    Lahore University of ManagementSciences

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    Structure

    1. Stylized facts and decision makingframework of the rm

    2. Cost function Cost advantages of large-scale production

    3. Price-setting and output determination sopro!t and demand curves

    Marginal revenue and marginal cost curves

    . !ains from trade" surpluses and #argaining

    power "ole of elasticity of demand

    $. Price setting" competition and market power

    2

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    S%&'()*+ ,C%S + +*C(S(/0(! ,0*/

    Firms and customers

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    Large !rms is #here the action is$

    4Seeding large rms critical challenge forde4eloping economies 56sieh and /lken 527188

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    5

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    %hy large !rms&

    '#ners of !rms ma(e more money if theycan attain large si)e

    nvestors get higher returns from o#ningstoc( in large !rms

    Employees in large !rms are also paid more

    e discuss why later

    6

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    Model price and output decisionsmade *y !rms under+

    Cost conditions that favor large !rms

    Capitalism #here survival for pro!ts isdominant strategy

    Typical rules of ,mar(et institutions #here Firms ma(es .uantity and price decisions

    Then individual customers decide #hether to*uy

    Firm has to set one price for all consumers

    Assumptions correspond to reality ote perfect competition is not starting

    point97

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    Decision ma(ing frame#or( / !rmsuccess

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    Decision frame#or(

    0rices 10ile it high and sell it cheap2 motto of 3ac(

    Cohen founder of TESC'+4lo# price and highvolume 5pro!t per unit *et#een 6-64789

    E:ploit price premium for di;erentiatedproducts ala Apple 5pro!t per unit *et#een 89

    %hich strategy depends on Demand it faces i4e4 #illingness to pay ofpotential consumers

    Cost of production

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    C/S% ,:C%(/

    Firms and customers

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    Cost function

    Assume Costs vary #ith level of production

    Small !rm produces specialty carscalled ?eautiful Cars or 1?-cars2

    For this *usiness #hat are the

    components of costs&

    11

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    Components of costs

    0remises e.uipped #ith machinery eithero#ned or rented 5!:ed costs9

    "a# material and components 5varia*le

    costs9 %ages and salaries 5some !:ed costs9

    'pportunity cost of capital to induce

    shareholders to invest in !rms assets %hat shareholder received if they investedelse#here is opportunity cost of capital 5recallfrom unit @9

    12

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    Cost curve

    Total cost curve 5TCC9 sho#s that Total costs depend on the .uantity of cars B

    produced per day

    TCC in upper panel of Figure 46 %e can #or( out average cost 5AC9 of a car

    from TCC and ho# it changes #ith B Depicted *y average cost curve 5ACC9 in lo#er

    panelAC at any point is slope of line oining origin to

    the relevant point

    ;C < %C=> < C5>8=>?---------------518

    13

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    TCC and ACC

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    Economies of scale and advantagesof large-scale production

    Cost ad4antages Large !rms a*le to purchase input at lo#er costs *ecause

    have *argaining po#er in negotiations #ith suppliers

    %echnological ad4antages

    Large-scale production uses fe#er inputs per unit of output Economies of scale may result from speciali)ation or for

    engineering reasons 5see end of chapter Einstein9

    ncreasing returns #here dou*ling every input more thandou*les output

    ,iAed costs "esult in cost per unit falling as !rm produces more output For e:ample "/D mar(eting e:penses lo**ying

    +emand-side economies of scale or network eBects

    16

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    Diseconomies of scale

    +il#ert law of rm hierarchy

    Supervising production #or(ers re.uires more thanproportional increase in the input of supervisors

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    Diseconomies of scale

    18

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    Diseconomies of scale

    19

    Number ofworkers

    10 100 1000 10000

    Management tiers

    1 2 3 4

    Workers 101 102 103 104

    Directu!er"isors

    0 101 102 103

    Manageria##a$er 1

    0 0 101 102

    Manageria##a$er 2

    0 0 0 101

    %wner 1 1 1 1

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    Falling AC

    Evidence suggests that producing large-amounts creates economies of scalereduces costs and increases demand

    5sieh and 'l(en 3E0 >5@9 GH

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    Marginal Costs

    21

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    Marginal Costs

    MC is cost of producing one more car Corresponds to slope of cost function

    Fi:ed costs have no impact on marginal

    cost

    MCC is up#ard sloping in this e:ample

    ?-cars has increasing marginal costs of carproduction

    t is rising MC that causes AC to increase

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    Marginal Costs

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    Marginal Costs

    f #e (no# that cost #ill rise *yJHGGG to produce an e:tra 7 cars#hat #ill *e the MC&

    24

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    Marginal Costs

    f #e (no# that cost #ill rise *yJHGGG to produce an e:tra 7 cars#hat #ill *e the MC&

    MC K J

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    ACC and MCC

    At values of B #here

    ACMC AC curve slopes do#n#ards

    ACMC AC curve slopes up#ards

    AC K MC AC at minimum point and t#ocurves cross

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    ACC and MCC

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    P(C* S*%%(! %/0(0()* P/,(%S

    Firms and customers

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    Conte:t

    ?-cars is a small !rm sellingdi;erentiated products ts cars have uni.ue features of design

    and performance These features di;erentiate its products

    from others in the mar(et

    hat implications does thisconteAt ha4e for the demand cur4efacing D-Cars@

    29

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    Do#n#ard sloping demand curve

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    Demand curve

    For any product demand curve relationship sho#s ho#much consumers *uy at each possi*le priceLaw of Demand

    Use simple model #here num*er of consumers on :-

    a:isAssume each consumer *uys H car

    Allo#s us to see the num*er of consumers #ith di;erentlevels of #illingness to pay 5%T09

    Slopes do#n#ardAs price rises .uantity demanded falls

    %hen availa*ility is lo# it can *e sold at a high price

    Nives feasi*le sets of com*inations *et#een price and.uantity

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    sopro!t curve

    ?-cars #ill set price to ful!ll #hicho*ective&

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    sopro!t curve

    0ro!t ma:imi)ation

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    sopro!t curve

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    sopro!t curve

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    sopro!t curve

    %e can use this e.uation to construct isopro!tcurves

    sopro!t curves are li(e indi;erence curves Nive com*inations of price and .uantity that give same

    pro!t From e.uation you can see that the shape of the

    isopro!t curve depends on the shape of ACCAs more output is sold the same pro!t is earned *y

    charging a lo#er price

    sopro!t curves nearer to the origin correspond to lo#erlevels of pro!t

    At same .uantity a higher isopro!t curve corresponds tohigher pro!ts

    36

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    sopro!t curve

    37

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    sopro!t curve

    The lowest cur4e shows )ero-economic pro!t Sho#s com*ination of price-.uantity that

    give )ero economic pro!t appens #here price is ust e.ual to AC at

    each .uantity

    %hen B is lo# it needs to charge a price to

    *rea( even

    %hen B

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    Slope of the isopro!t curve

    f at point N output increased *y Hunit #hat #ould you need to do tohold pro!ts constant&

    40

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    Slope of the isopro!t curve

    To understand this thin( a*out #hatthe additional pro!t #ill *e if H morecar 5B K=9 is sold at point N #here B K> and 0MC&

    41

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    Slope of the isopro!t curve

    To understand this thin( a*out #hat theadditional pro!t #ill *e if H more car 5BK=9 is sold at point N #here B K>

    and 0MC& %ould earn 50-MC9 on the =thcar

    To hold pro!t constant this additionalpro!t #ill have to *e o;set *y a fall inrevenue of 50-MC9 on the other >thcarsOou can do this *y reducing 0 K 50-MC9PB

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    Slope of the isopro!t curve

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    Slope of the isopro!t curve

    Features Slope do#n#ard #hen 0MC

    Slope up#ard #hen 0 MC

    %here isopro!t curves are hori)ontal 0K MC or MC passes through lo#estpoint on curve

    ,igure out why@

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    Setting prices to ma:imi)e pro!ts

    The *est choice of price and .uantityis one #hich ma:imi)es pro!ts The feasi*le choices must lie on or

    *elo# the demand curve 0ro!t ma:imi)ing choice must satisfy

    tangency condition i4e4 slopes of

    demand and isopro!t curves must *ee.ual 5point E9

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    0ro!t Ma:imi)ation and Tangency

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    Tangency

    Tangency has to *e satis!ed *ecauseoptimal com*ination *alances t#otrade-o;s

    The trade-o; you are constrained tomakeor the rate at #hich the demandcurveallo#s you to 1transform2 .uantityinto price

    The trade-o; you are willing to make*et#een 0 and B to ma:imi)e pro!tsdepicted *y isoproft curve

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    Tangency

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    P/,(% 0(0()%(/E0 + 0C

    Firms and customers

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    Di;erent method to !ndma:imi)ing point

    This method does not use isopro!tcurves This is the method used in standard

    te:t*oo(s

    Uses marginal revenue and costscurves

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    Calculating marginal revenue

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    Calculating marginal revenue

    %hen e:tra unit is sold revenuechanges for t#o reasonsAn e:tra car is sold at the ne# price

    ?ut as the price is lo#er there is a lossof J>G per car on the other G cars

    Marginal revenue is the com*inationof these t#o changes

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    Features of marginal revenue curve

    Usually 5not al#ays9 a do#n#ard sloping line

    %hen 0 is high B is lo# M" is high Nain from selling one more car is much greater

    than the total loss on the small num*er of othercars

    As #e move do#n the demand curve 0 falls So gain on e:tra car sold *ecomes smaller

    ?ut loss on other cars is no# very *ig

    As a result M" falls and eventually *ecomesnegative

    53

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    0ro!t Ma:imi)ation

    54

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    0ro!t Ma:mi)ation

    0ro!t ma:imi)ing point is #here M" KMC "emem*er 0ro!t K T" Q TC

    The marginal pro!t K M" Q MC

    f M" MC the !rm could increase pro!t *y

    raising B or marginal pro!t is positive

    M"MC marginal pro!t is negative and*etter to lo#er B

    55

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    !(S ,/0 %+*" S:P':S*S+ D!((! P/*

    Firms and customers

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    Nains from trade

    %e analy)e the outcome of economicinteractions *et#een consumers and !rms interms of E;iciency

    Fairness

    The institutional conditions of interaction are Firm decides ho# many items to produce and

    sets a price

    The individual consumers decided #hether to *uy

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    Nains from trade and surpluses

    n interaction *et#een !rm and its consumerspotential gains for *oth as long as Firm is a*le to manufacture a car at a cost less than the

    value of the car to a consumer

    "ecall demand curve sho#s %T0 for each potentialconsumerA consumers #hose %T0 0 gains a surplus

    51consumers surplus29

    MC sho#s #hat it costs to ma(e each additional car f MC 0 !rm gains a surplus 51producers surplus29

    The sum of the t#o surpluses e.uals total surplus "ecall this is called 1gains from trade2

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    Nains from trade and surpluses

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    Nains from Trade and Surpluses

    n Figure 4H@ Shaded area a*ove 0R gives consumers surplus

    Shaded area *elo# 0R is producers surplus

    %e see from relative si)e of t#o areas that inthis mar(et !rm o*tains greater share ofsurplus

    Division of gains determined *y *argaining po#er n this case !rm has more po#er *ecause only

    seller hence consumers have little po#er

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    Nains from Trade and Surpluses

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    0areto e;iciency

    s allocation of cars in this mar(et0areto E;icient&

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    0areto e;iciency

    o *ecause Consumers not *eing a*le to *uy a car at the

    prevailing price

    Even though #ould *e #illing to pay morethan it #ould cost the !rm to produce the car

    This o;ers the possi*ility of adding to totalsurplus

    n this case #e say that 1potential gainsfrom trade have not *een e:hausted2 at E

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    0areto e;iciency

    %here #ould #e get 0aretoe;iciency&

    'r #here #ould total surplus *ema:imi)ed&

    64

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    0areto e;iciency and D%L

    %here MC crosses demand curve o further potential gains from trade

    f any more cars #ere produced they #ould costmore than any of the remaining consumers #ould

    pay

    Total surplus or pie to *e shared *et#een!rms and its consumers highest at F Consumer surplus also ma:imi)ed at F

    Loss of potential surplus (no#n as D%L Triangular area *et#een B K@ demand curve

    and MCC

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    Dead#eight loss

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    Dead#eight loss

    So #hy is total surplus not *eingma:imi)ed&

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    Dead#eight loss

    ?ecause producers surplus is lo#erat F than at E

    Firm on a lo#er isopro!t curve at F

    The reason is that in order to sellmore then !rm has to drop the price

    on all previous units

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    *'S%(C(%& /, +*0+

    Firms and customers

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    Elasticity of demand

    %e (no# !rms pro!t ma:imi)ing decisiondemands on slope of demand curve "emem*er ma:imi)ation condition re.uires

    e.uality of slopes of demand and isopro!t curves

    That is decision depends on ho# much consumersdemand for a good #ill change if the price changes

    0rice elasticity of demand measures theresponsiveness of a consumer to a price

    change De!ned as percentage change in demand that

    #ould occur in response to a H8 increase in price

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    Elasticity of demand

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    Elasticity and slope of demand

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    Elasticity and slope of demandcurve

    0rice elasticity of demand related to slope ofdemand curve f DD curve Iat 5.uantity changes a lot in response

    to a small change in price9 elasticity is high

    f DD steep 5.uantity less responsive to price orneed *ig change in price to sell additional .uantity9elasticity lo#

    ?ut t#o not the same

    Elasticity changes as #e move along demand curve Slope does not

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    E:ample

    73

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    Elasticity and the demand curve

    As #e move do#n demand curvesame change in 0 and B correspondto a

    igher percentage change in 0 Lo#er percentage change in B

    So elasticity falls

    %e say demand is Elastic if elasticity H

    nelastic if elasticity H

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    Elasticity and the demand curve

    M" G #hen demand is highlyelastic *ecause

    Firm can increase B #ithout lo#ering 0much

    f demand inelastic M" H *ecause Firm cannot increase B #ithout a *ig

    drop in 0

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    Elasticity and !rms decision

    Firm #ill never produce in theinelastic portion of demand curve

    %hy&

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    Elasticity and !rms decision

    Firm #ill never produce in theinelastic portion of demand curve

    *ecause M" H

    ?y decreasing B it could increase 0 *y

    much more and hence raise revenueand also decrease costs

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    l d !

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    Elasticity and pro!t margin

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    l i i d ! i

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    Elasticity and pro!t margin

    f demand is very elastic !rms 5Iatcurve9 pro!t ma:imi)ing point not far*elo# 0areto e;icient .uantity

    0ro!t margin is small ?ut small changes in price have *ig impact

    on sales

    And cut *ac(s in .uantity #ill *ring

    modest gains in price So pro!t ma:imi)ing strategy to increase

    .uantity

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    El i i d ! i

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    Elasticity and pro!t margin

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    El i i d ! i

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    Elasticity and pro!t margin

    f demand inelastic !rms 5steep curve9 pro!tma:imi)ing point far from 0areto e;icient.uantity 0ro!t margin is large

    ?ut small changes in price small impact on salesAnd cut *ac(s in .uantity #ill *ring large gains in

    price

    Firm has po#er to raise price #ithout losing manyconsumers

    So pro!t ma:imi)ing strategy to lo#er .uantity

    Firms #ill e:ploit this strategy igh une:ploited gains from trade

    81

    El i i d ! i

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    Elasticity and pro!t margin

    %hat causes the demand curve to *eelastic&

    82

    El ti it d !t i

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    Elasticity and pro!t margin

    f !rms produce similar productstheir a*ility to charge a

    di;erentiated price is restricted

    %hy&

    83

    El ti it d !t i

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    Elasticity and pro!t margin

    f !rms produce similar productstheir a*ility to charge a

    di;erentiated price is restricted ?ecause raising price #ould cause

    consumers to s#itch to others

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    Si f h ( h * !

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    Si)e of the mar(up chosen *y !rm

    85

    Si f th ( h * !

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    Si)e of the mar(up chosen *y !rm

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    P(C* S*%%(!" C/0P*%(%(/+ 0*% P/*

    Firms and customers

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    Di;erentiated goods elasticity and

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    Di;erentiated goods elasticity andpro!t margin

    Analysis of !rms pricing decisionsapplica*le to any case of imperfectsu*stitutes Cournot 5H>GH-9 similar analysis using *ottled

    #ater e:ample "eferred to this as 1monopoly2 case

    From previous section Firm producing di;erentiated good sets 0 MC

    "esulting allocation 0areto ine;icient D%L

    0ro!t margin 50-MC9 depends on demandelasticity

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    Di;erentiated goods elasticity and

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    Di;erentiated goods elasticity andpro!t margin

    %hy do some !rms face more elasticdemand than others&

    To ans#er this .uestion #e need tothin( a*out decisions made *y

    consumers

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    Di;erentiated goods elasticity and

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    Di;erentiated goods elasticity andpro!t margin

    Mar(ets #ith di;erentiated productsreIect di;erences in the preferencesof consumers

    n such mar(ets consumers %T0 fora model ts characteristics

    Characteristics and prices of similartypes of cars sold *y other !rms

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    Di;erentiated goods elasticity and

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    g ypro!t margin

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    Di;erentiated goods elasticity and

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    g ypro!t margin

    < cars similar in main characteristic*ut #e*site compares them on 7

    other features Many di;er *et#een them

    Ma(ing goods imperfect su*stitues

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    Di;erentiated goods elasticity and

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    g ypro!t margin

    %hen consumers a*le to choose *et#eenseveral .uite similar cars

    Demand for each of these cars .uite elastic

    More similar models are to each other moreresponsive consumer #ill *e to price di;erences

    n these cases !rms #ill set lo# price and havelo# margins

    93

    Di;erentiated goods elasticity and

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    g ypro!t margin

    n contrast if cars very speciali)ed 0roducer faces little competition

    Demand inelastic

    0rice #ell a*ove MC #ith high margins#ithout losing consumers

    *arn FrentsG i.e. economic protso4er and a#o4e cost of production

    94

    Di;erentiated goods elasticity and

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    g ypro!t margin

    Firm has mar(et po#er if it faces littlecompetition from other !rms Fe# !rms produce close su*stitutes from o#n

    *rand

    n these case elasticity of demand lo#

    Firm #ill have su;icient *argaining po#erin its relationship #ith its customers to sethigh price #ithout losing customers

    95

    0ro*lem of mar(et po#er

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    0ro*lem of mar(et po#er

    0olicyma(ers concerns #ith mar(etpo#er *ecause Firms can set high prices and ma(e high

    pro!ts at e:pense of consumers

    0otential consumers lost *oth *ecause fe#consumers *uy

    And *ecause those *uying pay high price

    And overall D%L 5surplus lost to society9 0articular cause of concern is #hen fe#

    !rms in mar(et and may form cartel

    96

    0ro*lem of mar(et po#er

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    97/100

    0ro*lem of mar(et po#er

    0olicy to limit mar(et po#er and

    prevent cartels (no#n ascompetition policy or antitrust

    97

    atural monopoly

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    98/100

    atural monopoly

    Competition policy not solution in all cases Domestic utilities such as #ater have high

    !:ed costs of providing supply net#or(

    irrespective of demand conditions ?ecause of increasing returns to scaleAverage and marginal cost falling over large

    range

    f single !rm can supply #hole mar(et atlo#er average cost than t#o !rms ndustry said to *e a natural monopoly

    98

    atural monopoly

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    atural monopoly

    ere policyma(ers may choose toregulate !rms activities *y limiting

    !rms discretion over pricesAim to reduce D%L

    Alternative pu*lic o#nership

    99

    "egulating the price of natural

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    100/100

    MC

    AC

    AR

    MR

    $/Q

    Setting the price at Pr

    giving profits as large as

    possible without going outof business

    Pr

    PC

    If the price were regulate to be Pc,

    the firm would lose moneyand go out of business. an!t cover

    average costs

    Pm

    "nregulated, the monopolistwould produce Q

    mand

    charge Pm.

    g g pmonopoly