CORE THEORIES OF MANAGEMENT

I. Basic Functions of Management (POSDCORB) P lanning O rganising S taffing D irecting Co O rdinating R eporting B udgeting

II. SWOT Analysis S trength Weakness O ppetunity T hreat

III. SMART Goals S pecific M easurable A chievable R elavant T ime Bound

IV. Deming’s Chart (PDSA) for introducing new or making change

P lan D o S tudy A ct

V. PERT Analysis - Programme Evaluation Review Technique

VI. (WBS) - Work Breakdown Structure VII. (CPM) - Critical Path Method VIII. 5S – Seiri = Tidiness / Seiton = Orderliness /

Seiso = Cleanliness / Seiketsu = Standardisation / Shitsuku = Discipline

Lohith Shetty PGDPM, MSW(HRD), MBA(Hospital Mgt)

TQM by 14 Management Practices1. Create constancy of purpose for improving products &

services

2. Adopt the new Philosophy

3. Cease dependence on inspection to achieve quality

4. End the practice of awarding business on price alone,

instead minimize total cost by working with a single

supplier

5. Improve constantly & forever every process of planning,

production & service

6. Adopt & institute Leadership

7. Institute Training on the job

8. Drive out Fear

9. Break down barriers between staff areas

10. Eliminate slogans, exhortations & targets for the work

force

11. Eliminate numerical quotas for the workforce &

numerical goals for the managers

12. Remove barriers that rob people of pride in

workmanship & eliminate annual rating or merit system

13. Institute a vigorous programme of education & self –

improvement for everyone

Lohith Shetty PGDPM, MSW(HRD), MBA(Hospital Mgt)

14. Put everybody in the company of work accomplishing the

Transformation

Lohith Shetty PGDPM, MSW(HRD), MBA(Hospital Mgt)