cornell food executives - rebecca ryan presentation
TRANSCRIPT
Unite & Ignite: Leading a Multi-Gen TeamRebecca Ryan
1Monday, July 18, 2011
DisclaimersAll the reasons I have no business standing up here and talking to you...
2Monday, July 18, 2011
LEADING v. MANAGING
3Monday, July 18, 2011
LEADING
“Working on the business”Horizon-focusedAnalyzing external factors
4Monday, July 18, 2011
MANAGING
“Working in the business”Internally-focusedGetting results through other people
5Monday, July 18, 2011
We’ll talk aboutGenerations on your teams
Your up-and-comers, AKA the “next gen”
Your role in keeping top talent
6Monday, July 18, 2011
When was your last generational moment?
7Monday, July 18, 2011
Source: Volkswagen
8Monday, July 18, 2011
Are generations really different?
9Monday, July 18, 2011
Meet the Four Generations at Work
10Monday, July 18, 2011
Silents, b. 1925-1942Turning 69-86 years old in 2011Sometimes called “Traditionalists”
11Monday, July 18, 2011
Baby Boomers, b. 1943-1960Turning 51-68 years old in 2011
12Monday, July 18, 2011
The 13th Generation, b. 1961-1981Turning 30-50 years old in 2011Sometimes called “Generation X”
13Monday, July 18, 2011
Millennials, b. 1982-2001Turning 10-29 years old in 2011Sometimes called “Gen Y”
14Monday, July 18, 2011
How does the next gen see the world?
15Monday, July 18, 2011
Live First, Work SecondWhere I live is as important as where I work.
16Monday, July 18, 2011
30 is the new 20Adulthood is being pushed back.
17Monday, July 18, 2011
Life online is LifeYou are who Google says you are
18Monday, July 18, 2011
Tech-savvy.
I’m skeptical.More people under 40 believe they will see a UFO than receive Social Security.
19Monday, July 18, 2011
Source: YouTube
20Monday, July 18, 2011
Intentional Design
21Monday, July 18, 2011
What do you want to be homesick for?
My dogs.
22Monday, July 18, 2011
Joey Zach
23Monday, July 18, 2011
Can we intentionally design teams that the next gen loves to work in?
24Monday, July 18, 2011
Yes!
25Monday, July 18, 2011
A framework to help you keep and grow your next gen talent...
26Monday, July 18, 2011
“It looks like a lot, but only a few dials really matter.”
27Monday, July 18, 2011
28Monday, July 18, 2011
ManagementGetting great work from everyone on your team
29Monday, July 18, 2011
Trust and ManagementThe Foundation of a Next (Generation) Company
30Monday, July 18, 2011
Life-Work BalanceI can have a life and a career.
31Monday, July 18, 2011
RewardsPay, perks, and pats on the back.
32Monday, July 18, 2011
Development
33Monday, July 18, 2011
ConnectionFeeling a part of something bigger.
34Monday, July 18, 2011
Hang onto great talent by offering them what they’re looking for.
35Monday, July 18, 2011
Trust
Life-Work Balance
Development
Rewards
Life-Work Balance
Connection
Management
36Monday, July 18, 2011
What Your Next Gen Wants
37Monday, July 18, 2011
Your management trainees want:
Information about long-range plans
Source: Turnover: New Ideas for Retaining Store Level Employees, Coca Cola Retailing Research Council
38Monday, July 18, 2011
I want to see how I fit into the long-term plan at this store. Where are we headed, and what’s my role?
24 year old femaleManagement Trainee
39Monday, July 18, 2011
Perspective & Control
It’s our responsibility to offer our employees and teammates perspective and control.
40Monday, July 18, 2011
Your management trainees want:
Information about long-range plans
Training, esp. tools and feedback
Source: Turnover: New Ideas for Retaining Store Level Employees, Coca Cola Retailing Research Council
41Monday, July 18, 2011
I don’t need a weeklong class; I just want someone to tell me when I’ve made a mistake - right away! - so I don’t do it again.
21 year old internFood Supply Company
42Monday, July 18, 2011
Your management trainees want:
Information about long-range plans
Training, esp. tools and feedback
Opportunity for advancement
Source: Turnover: New Ideas for Retaining Store Level Employees, Coca Cola Retailing Research Council
43Monday, July 18, 2011
I have no idea how promotions are given. All of us feel like this. We are working our butts off, but we don’t know if it will be enough.
24 year old maleManagement Trainee
44Monday, July 18, 2011
A surprising discovery
45Monday, July 18, 2011
0
14
28
42
56
70
% Agree
36
67
Source: Next Generation Consulting surveys including 4,000 employees in CPA firms
In the last 6 months, my manager has talked with me about my career growth.
I like my manager.
46Monday, July 18, 2011
The opportunities
47Monday, July 18, 2011
How much does turnover cost?
$35,000 per lost employee
48Monday, July 18, 2011
Today, supermarkets have a rare opportunity to snatch up top-level talent as well as cultivate the business titans of tomorrow.
Leslie G. SarasinPresident & CEO, Food Marketing Institute
49Monday, July 18, 2011
Q & A
50Monday, July 18, 2011
Believe in Yourself!
51Monday, July 18, 2011
Source: YouTube
52Monday, July 18, 2011
Text “ngcRebecca” to 50500to get your free audiobook, and stay on top of what’s next...
53Monday, July 18, 2011