TRANSFORMING

THE CORPORATE AFFAIRS COMMISSION

Brief Overview of CAC

Established by CAMA 1990 The Sole agency charged with the

registration ofcompanies,

business names and

incorporated trusties

Reorganization in 2000

Old Management dissolved IMC appointed

New Management

New Management appointed in 2001 Ahmed Almustapha - Registrar-General

Ahmed Almustapha

Initial Challenges

Old Head Office non-conducive for business

Computerization virtually non-existent Processes too slow Touting very rampant

The Old CAC

Agenda for Change

Relocation of the Head Office Review of Incorporation Processes Computerization Improvement of Human Resources

The Wuse Head Office

The Wuse CAC Head Office, Abuja

The Wuse Zone 5 Head Office

Improved Customer Comfort

Searches..

Shippers’ Plaza

New Head Office

Banking HallCustomer Service

Corporate Affairs Commission

Process Review and Team Task System

Cumbersome processes led to delays and inefficiency

Rampant loss of documents due to manual nature of Processes

Team Task System Introduced TTS has drastically reduced delays Registration period = 5 working days

Other Measures

Introduction of TDF Introduction of New

Certificate Same-day incorporation

Verdict of Experts

Experts declare CAC best in service delivery

Comparison made with other service organizations like:

NEPA

NITEL

NAFDAC, etc

The Verdict Verbatim

“ CAC represents by far the best example of how service delivery can work in the Federal Government.

While not everything is perfect, as the Customer Survey indicates, the atmosphere is totally different.”

Stamp Duty Payment Delays

Assessment of stamp duty - Area1 Garki Payment - elsewhere in a designated

Bank Stamping - Area1 Garki

Document Stamping now easy

FIRS Office now within the Commission First Bank Plc located within the Commission

now designated a Collection Bank One-Stop Shop for customers

The CAC ONLINE Project

Electronic workflows WAN-based intranet VSAT-based Internet connectivity

Web-enabled application

Automatic Processing of jobs has commenced since 1st June 2004

Full operational deployment of the system to reduce registration period to two days and same-day incorporation to two hours

ISO CERTIFICATION

The CAC Permanent Head Office

Our Vision…

“To be a World-Class Company Registry, driven by the best

technology”

Welcome to the Corporate Affairs Commission

420 Tigris Crescent, Off Aguyi Ironsi Street,

Maitama Abuja – Nigeria