corporate brochure
DESCRIPTION
TRANSCRIPT
PAETEC’s mission is to be the most customerand employee-oriented communications provider.
PAETEC is personalizing communications solutions for business-class customers across
the United States. We offer a comprehensive suite of data, voice and value-added
services. At PAETEC, we don’t take communications for granted; we make sure our
customers can.
paetec corporate hqrochester, ny
At-A-Glance
Name PAETEC
Founded May 1998
Headquarters Rochester, NY
Number of Employees Approximately 4,000
Chairman, CEO, and Founder Arunas A. Chesonis Regions Served 82 of the top 100 Metropolitan Statistical Areas
Ticker Symbol PAETEC is listed on the NASDAQ Stock Market under the symbol PAET
“PAETEC’s customer service and support teams have been veryresponsive to our inquiries and needs for service -
our expectations have indeed been met.” - Princeton University
PAETEC’s leadership team brings significant experience to the challenge of building
a service-oriented technology company. They lead by example, and their influence
is key to forging a dynamic employee community that generates outstanding
customer results.
These seasoned veterans understand where the telecommunications industry has evolved
from and provide clear vision as to where it is going.
paetec leadership team
Company Highlights
May 1998 PAETEC Communications, Inc., begins operations
October 2003 PAETEC achieves #2 ranking in the Deloitte & Touche Technology Fast 500
February 2004 PAETEC named to Forbes magazine’s Midas List of 10 hot private companies
October 2005 PAETEC receives American Business Ethics Award from the Society of Financial Services Professionals
June 2006 PAETEC receives Frost & Sullivan Business Development Strategy Award
October 2006 PAETEC receives the Competitive Local Exchange Carrier Best-in-Class Service Partner Award from Atlantic-ACM
January 2007 Training Magazine ranks PAETEC in Top 125 international training organizations
February 2007 Merger between PAETEC and US LEC completed
October 2007 PAETEC named Most Innovative Competitive Carrier by Paradigm Resource Group
November 2007 PAETEC Completes Acquisition of Allworx Corp.
December 2007 For the second consecutive year, PAETEC receives the Sales Excellence Award for Telecommunications Sales Organization of the Year by Selling Power magazine
February 2008 Acquisition of McLeodUSA completed
“How could we go wrong with reliable services at a lower cost?” - Tennessee Titans
Corporate Culture
PAETEC’s leadership believes that satisfied employees result in increased productivity
and, ultimately, a high level of customer satisfaction. The essence of the PAETEC
Experience can be summarized in the following four Corporate Values:
• Caring Culture• Open Communication• Unmatched Service• Personalized Solutions
Every aspect of our company is aligned with at least one of these four values,
whether it is how we manage our business day to day, satisfy our customers,
or treat our people. There are many reasons why customers initially select PAETEC;
however, the relationship we build is what keeps them with us.
paetec friday staff callrochester, ny
“The [PAETEC] team provided state of the art consultation, planning, implementation, and service support. We were able to
review our environment and determine the best solution to meet our communications needs, while aligning with our
administration and budget goals.” - Al Long Ford
Industry Focus
In addition to providing communications solutions across many industries, PAETEC
focuses product development efforts on the needs of specific industries. This means that
we analyze the requirements of key industries, develop new products based on those
requirements, and then offer the specific solution those customers need.
Today, we have achieved a leadership position in a variety of industries, including:
• Financial Services
• Government
• Healthcare
• Higher Education
• Hospitality
• Professional Services
• Retail
Product and Services Overview
With the belief that every customer has unique needs, PAETEC offers a comprehensive suite of personalized solutions and we back it up with our commitment to providing unmatched service.
Below is an overview of our offerings:
Data Voice Equipment Applications Data Center
Data
MPLS VPN
Private Line
Fixed Wireless
Managed Router Support
Access
Ethernet Local Loop
Dedicated Internet Access
Security
Hosted E-mail Security
Hosted Web Security
Hosted Firewall
Managed CPE Firewall
Voice
Local
Long Distance
Toll-Free
Managed Fraud Protection
VoIP
Dynamic IP
Hosted IP Telephony
IP Trader Voice
Conferencing
Audio Conferencing
Web Conferencing
IP PBX
Allworx
Avaya
Cisco
Nortel
Routers & Integrated
Access Devices
ADTRAN
Cisco
Financing
Equipment for
Services
Equipment Rental
PINNACLE Professional Services
Hosted Broadcast Notification
Colocation Services
Data Backup & Recovery
Dedicated Hosted Server
Shared Web Hosting
paetec network operations centercharlotte, nc
PAETEC’s Network
PLANNED IN 2009
LOCAL SERVICE AREA
IP NETWORK
PAETEC POINT OF PRESENCE
LONG DISTANCE SERVICE AVAILABLE NATIONWIDE
*
FIBER NETWORK
WORLD-REACHAsia
WORLD-REACHEurope
WORLD-REACHPaci�c Rim (Oceana)
WORLD-REACHLatin America
WORLD-REACHSouth America
WORLD-REACHAfrica
WORLD-REACHLatin America
WORLD-REACHSouth America
San Francisco *San Francisco *
SeattleSeattle
DenverDenver
PhoenixPhoenix
DetroitDetroit
Kansas CityKansas City St. LouisSt. Louis
HoustonHouston
Dallas / Ft. WorthDallas / Ft. Worth
Minneapolis / St. PaulMinneapolis / St. Paul
Cedar RapidsCedar RapidsSalt Lake CitySalt Lake City
Los AngelesLos Angeles
AlbanyAlbany
PittsburghPittsburgh
RochesterRochester
ConshohockenConshohocken
BethlehemBethlehem
CharlotteCharlotte
RaleighRaleigh
Washington, DCWashington, DC
New YorkNew York
PhiladelphiaPhiladelphia
BostonBoston
AnaheimAnaheim
TampaTampa
CharlestonCharleston
JacksonvilleJacksonvilleMobileMobile
MemphisMemphis
NashvilleNashville
AtlantaAtlanta
ChattanoogaChattanooga
KnoxvilleKnoxville
LouisvilleLouisville
RichmondRichmond
BirminghamBirmingham
ChicagoChicago
Ft. MyersFt. Myers
New OrleansNew Orleans
MiamiMiami
West Palm BeachWest Palm Beach
OrlandoOrlando
NorfolkNorfolk
GreensboroGreensboro
TucsonTucson
DaytonDayton
OxnardOxnard
ColumbiaColumbia
PoughkeepsiePoughkeepsie
SyracuseSyracuseSpringfieldSpringfield
WorcesterWorcester
Bridgeport / Hartford / New HavenBridgeport / Hartford / New Haven
Colorado SpringsColorado Springs
Des MoinesDes Moines
MilwaukeeMilwaukee
SacramentoSacramento
San JoseSan Jose
MadisonMadison
ColumbusColumbus
IndianapolisIndianapolis
HarrisburgHarrisburg
BuffaloBuffalo
ClevelandCleveland
ScrantonScranton
ProvidenceProvidence
Palm BayPalm Bay
Daytona BeachDaytona Beach
SarasotaSarasota
LakelandLakeland
San DiegoSan Diego
San BernardinoSan Bernardino
PortlandPortland
AlbuquerqueAlbuquerque
AustinAustin
San AntonioSan Antonio
Baton RougeBaton Rouge
AugustaAugusta
GreenvilleGreenville
BaltimoreBaltimoreOmahaOmaha
JacksonJackson
BoiseBoise
CincinnatiCincinnati
personalizing business communications