corporate capability statement2015/03/03 · 3.1 management cv’s 19 ppm conrad, sheikh zayed...

DUBAI | ABU DHABI | AL AIN | SHARJAH © Asteco Property Management, 2015 asteco.com Customer Services: 600 54 7773

CORPORATE CAPABILITYSTATEMENT

ASSET MANAGEMENT SALES LEASING

VALUATION & ADVISORY SALES MANAGEMENT OWNERS ASSOCIATION




DEFINING LANDSCAPES SINCE 1985

CONTENTS

1.0 ABOUT 031.1 OVERVIEW 03

1.2 SERVICES SUMMARY 04

1.3 LICENSING 05

1.4 DEFINING LANDSCAPES 06

1.5 CLIENTS 09

1.6 NOTABLE ACHIEVEMENTS 10

1.7 ORGANISATION CHART 11

1.8 CORPORATE INFORMATION 12

2.0 EXPERIENCE 132.1 ASSET MANAGEMENT 13

2.2 SALES 14

2.3 LEASING 15

2.4 VALUATION & ADVISORY 16

2.5 SALES MANAGEMENT 17

2.6 OWNERS ASSOCIATION 18

3.0 PEOPLE 193.1 MANAGEMENT CV’S 19

PPM Conrad, Sheikh Zayed Road, Dubai

“We provide innovative property solutions and quality service to our customers with integrity, transparency and professionalismas the cornerstone of our business.”




The Middle East’s largest full service real estate consultancy company, Asteco was formed in Dubai

in 1985. Over the years, Asteco has gained enormous respect for consistently delivering high quality,

professional, value-added services in a transparent manner. It is also widely recognised for its involve-

ment with many of the projects that have defined the landscape and physical infrastructure of the

Emirates.

Asteco has an essential combination of local knowledge and international expertise. A deeply estab-

lished brand, renowned for its application of the latest technological advances, its commitment to

transparency, winning strategies and human expertise. Undisputed real estate experts, Asteco repre-

sents a significant number of the region’s top property owners, developers and investors.

Asteco has witnessed outstanding growth and diversification over the decades and has built a strong

regional network of offices and currently operates in;

1.0 ABOUTOVERVIEW

• Dubai• Abu Dhabi

• Al Ain• Sharjah


1.1 OVERVIEW




As a truly integrated property services company the core business lines Asteco conducts from its

offices throughout the Middle East are listed below. All of which are headed up by highly qualified

Directors with decades of local and international experience in their respective fields;

• Asset Management • Sales • Leasing • Valuation & Advisory • Sales Management • Owners Association

Our property services cover all land use categories/market sectors including residential, offices, retail,

industrial and land.

1.0 ABOUTSERVICES SUMMARY


1.2 SERVICES SUMMARY

World Trade Centre Residence, Dubai, UAE




Bringing together our brand, knowledge and experience.

Licensing forms an integral part of our business, extending our brand reach throughout the UAE and

into new territories across the MENA region, forming strategic agreements with real estate profession-

als. It is widely recognised, that our brand, network, systems and procedures, created through a vast

wealth of experience and expertise, add value to these agreements. Our Licensing services currently

include, Real Estate Brokerage Franchising and associated support services, with many of the key

elements designed specifically around the franchisee, making it a truly unique and bespoke franchise

opportunity.

1.0 ABOUTLICENSING


1.3 LICENSING

Extending our brand reach



SUB-HEADER HEREThe Middle East’s largest full service real estate services company, Asteco was formed in Dubai in 1985. Over the years, Asteco has gained enormous respect for consistently deliv-ering high quality, professional, value-add services in a transparent manner and is widely recognised for its involvement with many of the projects that have defined the landscape and physical infrastructure of the region. Elaine Jones CEO, has lead the company since its inception, over 25 years ago.

Asteco has an essential combination of local and international expertise, and has always embraced the latest technological developments. Undisputed real estate experts, Asteco represents a lot of the region’s top property owners, developers and investment companies.

Asteco has witnessed outstanding growth and diversification over the decades and has built a strong regional network of offices and currently operates in;


DEFINING LANDSCAPES SINCE 1985DUBAI | ABU DHABI | AL AIN | SHARJAH © Asteco Property Management, 2015 asteco.com Customer Services: 600 54 7773



Page 6

• Palm Jumeirah |

Dubai

2002

• Emirates Towers | Dubai

1999

• Shangri La Residences | Dubai

20031.4 DEFINING LANDSCAPES

• Abu Dhabi Commercial Bank | Abu Dhabi

2004

• Al Raha Gardens | Abu Dhabi

2005

1.0 ABOUTDEFINING LANDSCAPES










Page 9

1.5 CLIENTS

AT ASTECO WE ARE COMMITTED TO USING OUR EXTENSIVE INDUSTRY KNOWLEDGE, CONSULTATIVE APPROACH AND VAST POOL OF RESOURCES TO HELP OUR CLIENTS MAXIMIZE THE VALUE OF THEIR REAL ES-TATE ASSETS. WE PROVIDE A CUSTOMIZED MIXTURE OF COMPREHENSIVE REAL ESTATE SERVICES AND PRODUCTS TO DELIVER MEASURABLE RETURNS FOR A RANGE OF INSTITUTIONAL, INVESTOR, OFFSHORE AND INDIVIDUAL CLIENTS.

1.0 ABOUT CLIENTS

12.9bn

13.7mil

7176

TOTAL SALES VALUE (AED)

SQ FT SOLD

UNITS SOLD

SQ FT OF PROPERTYUNDER MANAGEMENT

UNITS CURRENTLYMANAGED

12500+

4.5mil




1.0 ABOUT NOTABLE ACHIEVEMENTS

10600

15.8milSQ FT LET

UNITS LETAED150bn

AED70bn

TOTAL MARKET VALUE OF ABU DHABI VALUATIONS 2011-2012

TOTAL MARKET VALUEOF DUBAI VALUATIONS 2011-2012

100%

90%+SC COLLECTION RATE ON ALL INSTRUCTIONS

RETENTION RATE3194

AED6.8bn

5.6milAMOUNT COLLECTED

UNITS HANDED OVER

SQ FT

SALES LEASING ASSET MANAGEMENT VALUATION & ADVISORY OWNERS ASSOCIATION SALES MANAGEMENT




1.0 ABOUTORGANISATION CHART


1.7 ORGANISATION CHART

Agency ServicesSean McCauley

MBA BCom

• Sales/Leasing • Investment Sales

• Sales Management

Asset ServicesJohn Stevens

MRICS

• Property Management • Asset Management• Owners Association

Abu Dhabi OfficeJerry Oates

FRICS

• General Manager- Abu Dhabi

Valuation & AdvisoryJohn Allen

MRICS

• Valuation • Consultancy

• Research Advisory

CEOAbdulla Bin Sulayem

Managing DirectorJohn Stevens




1.0 ABOUTCORPORATE INFORMATION


Rolex Tower, Dubai

1.8 CORPORATE INFORMATION

Name Asteco Property Management LLC

Place of Incorporation Dubai, United Arab Emirates

Date of Incorporation 1985

Certificate of Incorporation Number / Reference 218551

Names of Directors Abdulla Bin Sulayem Chief Executive Officer

John Stevens MRICS Managing Director - Director, Asset Services

John Allen MRICS Director, Valuation & Advisory

Jerry Oates FRICS General Manager, Abu Dhabi Office

Sean McCauley MBA BCom Director, Agency

Head Office Dubai

3rd Floor, Rolex Tower,

Sheikh Zayed Road (next to Financial Centre Metro Station)

PO Box 65361, Dubai, UAE

Telephone: +971 600 54 7773

Fax: +971 4 4037778





2.0 EXPERTISEASSET MANAGEMENT

Asteco provides comprehensive asset management services to all property owners, whether a single

unit (IPM) or a regional mixed use portfolio. Our focus is on maximising value for our Clients. The ap-

pointment of Asteco ensures a smooth opening or transition, if already being managed. We provide

accurate property accounting and reporting and ensure that the regulations governing property are

enforced whilst maintaining appropriate service levels.

We aim to exceed the expectation of our Clients through the continuous development of innovative

programs, implementation of proven processes of internal controls and systems and mobilising across

divisional boundaries to ensure Clients and employees alike benefit from access to all the capabilities

Asteco has to offer.

Asteco has an extensive portfolio of properties under management, with a number of these appoint-

ments being for a considerable length of time. These assets include:

• Management of individual properties on behalf of absentee landlords (IPM); • Residential Compounds and Towers • Grade A Commercial Towers; • Residential apartment blocks associated with hotels • Large mixed use developments which have a number of complementary uses

(commercial, retail and residential)

Asteco’s approximate amount of real estate under property management has increased to over 450

developments in 2014.

Emirates Towers, Sheikh Zayed Road, Dubai

John Stevens MRICSManaging Director/Director, Asset ServicesTelephone: +971 4 4037700

Email: [email protected]

2.1 ASSET MANAGEMENT

ASSET MANAGEMENT LEASING



SALES


2.0 EXPERTISESALES

Asteco has established a large regional property sales division. Our sales teams have extensive experi-

ence in the negotiation and sale of a variety of assets including independent villas, single apartments

and apartment blocks, large vacant plots of land and a wide range of commercial and residential

buildings.

We have particular expertise in the marketing and sales of large scale off plan residential projects.

Our sales methods are strategic, our reach is large - both physically and virtually, via our website and

numerous online marketing capabilities. We have long-term experience and a solid track record in:

• Residential sales • Office sales • Retail sales • Industrial sales • Domestic and international property sales • Investment Sales

IBN Battuta Gate, Dubai

Sean McCauley MBA BComDirector, AgencyTelephone: +971 4 4037700


2.2 SALES





2.0 EXPERTISELEASING

Asteco has been instrumental in the leasing of many high-profile developments across the GCC.

Asteco has a large number of leasing consultants who speak a multitude of languages actively work-

ing within their specific field within the regional real estate market, proactively dealing with:

• Establishment of leasing offices admin systems • Accompanying prospective tenants on viewings • Negotiating with prospective tenants and their representatives • Advising on and participating in the promotion of the property • Responding to compliance and financial queries • Documentation processing

As one of the leading leasing agents in the region, Asteco has extensive experience in leasing the

following property types:

• Residential • Commercial • Retail • Industrial 48 Burjgate, Dubai

Sean McCauley MBA BComDirector, AgencyTelephone: +971 4 4037700


2.3 LEASING

ASSET MANAGEMENT

SALES MANAGEMENT OWNERS ASSOCIATION



VALUATION & ADVISORY

SALES LEASING

2.0 EXPERTISEVALUATION & ADVISORY

Our professional advisory services are conducted by suitably qualified personnel all of whom have

had extensive real estate experience within the Middle East and internationally.

Our valuations are carried out in accordance with the Royal Institution of Chartered Surveyors (RICS)

and International Valuation Standards (IVS) and are undertaken by appropriately qualified valuers

with extensive local experience.

The Professional Services Asteco conducts throughout the region include:

• Consultancy and Advisory Services • Market Research • Valuation Services

Our advisory services cover all market sectors including residential, offices, retail, industrial, hospi-

tality and development land. Further information about our specific services can be found in the

Valuation & Advisory Capability Statement, available on request.

API Trio, Dubai

John Allen MRICSDirector, Valuation & AdvisoryTelephone: +971 4 4037700


2.4 VALUATION & ADVISORY

ASSET MANAGEMENT

OWNERS ASSOCIATION



SALES MANAGEMENTVALUATION & ADVISORY

SALES LEASING

2.0 EXPERTISESALES MANAGEMENT

Our Sales Management services are comprehensive and encompass everything required for the

successful completion and registration of title of units to individual unit owners. We cater to the

needs and expectations of both the developer/s and the purchaser/s, co-ordinating with related third

parties, such as mortgage providers and the Land department in order to ensure smooth handover/

completion.

The services Asteco carries out include:

• Establishing sales booking systems • Documentation execution • Collection of deposits/purchase price payments and issuance

of receipts and invoices • Inventory control and document preparation (Reservation Forms, SPAs) • Fortnightly sales reports • Liaison between developer, purchaser and third parties • Official transition of title of ownership

Al Bateen Residences, Dubai

Shilpa GuruswamyHead of Legal and Sales ManagementTelephone: +971 4 4037700


2.5 SALES MANAGEMENT

ASSET MANAGEMENT



OWNERS ASSOCIATIONSALES MANAGEMENTVALUATION & ADVISORY

SALES LEASING

2.0 EXPERTISEOWNERS ASSOCIATION

We have the experience, systems, procedures and manuals in place to provide streamlined compre-

hensive Association Management and Consultancy Services to residential, commercial and mixed use

communities throughout the GCC Region and to date have maintained 100% client retention. The

management of a jointly owned property differs to that of a singular owner property in the way in

which the Owners Association must react to situations, make decisions, issue instructions and ap-

point service providers. The role of the Association Manager requires a high degree of responsibility

and experience, it is the Association Manager that must guide the Owners Association on matters

concerning the Jointly Owned Property Law, supervision of the day to day operations and manage the

finances of the Owners Association.

The Professional Association Services Asteco conducts throughout the region include:

• Consultancy and Planning • Financial and General Administration of OA • Meeting and Service Provider Coordination

Although the structure and management of Owners Associations in Dubai is a very recent addition to

the property landscape you can have confidence that with Asteco Property Management you are not

dealing with a new virgin management company. Asteco Property Management has been providing

dedicated property solutions to our clients for more than 30 years and our Association Management

team has been in operation since 2007 with a combined Owners Association Management experience

of more than 30 years in the region and internationally.

Nicholas WhiteHead of Association Management ServicesTelephone: +971 4 4037700


2.6 OWNERS ASSOCIATION

Oceana, Palm Jumeirah, Dubai




3.0 PEOPLEMANAGEMENT CV’S


JOHN STEVENS BSC, MSC (HONS) MRICS

MANAGING DIRECTOR/DIRECTOR, ASSET SERVICES

Summary Reporting directly to the CEO, John is responsible for developing, managing and delivering

business strategy, to maximise shareholder value and return-on-investment.

Prior to his appointment as Managing Director, John was responsible for the operations of

the Asteco Property Management Department across the region.

Before joining Asteco in 2004, John worked in South East Asia for 10 years managing

some of the region’s best known property portfolios gaining a wide range of experience

from Property, Asset and Strata Management to Workspace and Facilities Management

for fortune 500 clients.

John has continued his specialisation in this field and has been a pioneer in the establish-

ment and continued development of professional management services. He is respected

within the industry for developing this service.

With the experience of providing strategic property advice to owners and occupiers, he

has a unique and detailed understanding of the operation, maintenance and planning

involved in managing clients’ portfolios with the goal of assisting them to achieve their

real estate objectives.

Qualifications and Associations

• Member of the Royal Institution of Chartered

Surveyors (RICS)

• B.Sc. Degree in Estate Management,

University of Greenwich

• M.Sc. in European and Far Eastern Urban

Properties

Key Responsibilities

• Develop business strategy

• Set business objectives

• Manage operational policy and procedures

• Enhance company image and reputation

• Deliver return-on-investment to shareholders

3.1 MANAGEMENT CV’S






JOHN ALLEN BSC MRICS

DIRECTOR, VALUATION & ADVISORY

Summary John brings a wealth of international property expertise to the company, having worked

over the past thirty years in both the property services and real estate development sec-

tors in the UK, Australia, Singapore, Hong Kong, Philippines and the GCC.

He has worked with the First Pacific Davies group (now Savills) since 1988, as Director

of the valuation and research division in Hong Kong and, subsequently from 1992, as

Director and General Manager of the company’s development group, active throughout

south-east Asia.

His specific area of expertise is development management, dealing with the master

planning and design process and commercial analysis of all real estate categories within

medium to large scale projects. Specific projects in recent years include the planning,

design and commercial negotiations of a major mixed use project in the Philippines, the

construction of a serviced apartment and office building in Vietnam, two residential and

office buildings in Hong Kong and two residential projects in Kuala Lumpur.


• Member of the Royal Institution of Chartered

Surveyors (RICS)

• BSc in Estate Management Polytechnic of the

South Bank


• Master planning and land use consultation

• Project planning and implementation

• Real estate analysis and valuation advice

• Market and financial feasibility studies

• Commercial lease and joint venture

negotiation advice

• Market pricing and project positioning






SEAN McCAULEYMBA BCom

DIRECTOR, AGENCY

Summary A real estate professional possessing over 15 years of experience in property sales and leas-

ing, property development and business development, Sean is responsible for driving the

growth and development of the Sales and Leasing Divisions of Asteco.

Prior to joining Asteco, Sean was the Vice President of Sales for the largest private real

estate developer in the Middle East where he was involved in over 30 projects in several

countries across the MENA region.

Sean also played a pivotal role in building and expanding Rawson Properties into one of

South-Africa’s largest real estate companies, which resulted in the company being nomi-

nated as a ‘Superbrand”.

Through Sean’s leadership, the Agency division strategically monitors customer, market

and competitor activities, to conceptualise tailor-made sales and leasing strategies. With

a results driven team, these strategies are successfully implemented to attain customer

attraction, acquisition and retention.

Sean’s applied strategic sales and leasing methodologies, deep sector experience, stake-

holder management and negotiation skills have been tried and tested and deliver optimum

results in any given market and economic climate.


• MBA Degree, Henley Business School, UK

• BCom Degree in Business Management

• RERA Certified Real Estate Practitioner


• Market pricing and Project Positioning

• Developing Key Customer Relationships

• Sales Management & Complex Sales

Negotiations

• Business Development

• Strategic Selling Strategies & Methodologies






JERRY OATES BSC FRICS

GENERAL MANAGER, ABU DHABI

Summary With over 30 years experience, Jerry has been working in a variety of different developing

markets for over 22 years and has been involved in Property Management, Corporate Fa-

cility Management and Development Consultancy. In the UK he was the manager for the

then largest shopping center in London and the largest multiple occupied office building

in London. Whilst working in Korea, Russia and the CIS, Singapore, Thailand and China

he has been responsible for running real estate advisory companies, delivering Shopping

Center management in new markets and setting up RICS qualified Valuation teams.

Jerry has experience in both the UK and the UAE in fund management and working

for both Real Estate development and Investment companies and Banks. He has been

involved in due diligence of acquisition of properties and in road shows to raise invest-

ment funds.

He has worked with Jones Lang LaSalle, CBRE, Cushman and Wakefield, Colliers Jardine,

Knight Frank, HSBC and ADIB. In these companies he has held a variety of roles including

Director of a division, General Manager and Managing Director.

His skills are now being focused on delivering optimum real estate advice to Asteco

clients in the exciting Abu Dhabi market.


• Fellow of the Royal Institution of Chartered

Surveyors

• BSc in Estate Management Oxford

Polytechnic

• Member of the World Regulatory Board

of the RICS


• Property and Asset Management

• Leasing and leasing team operation

• Sales and sales strategy

• Real estate Valuation

• Project Planning and Implementation

• Asset Management strategy and Investment

Sales advice





DUBAIHead OfficeAddress: 3rd Floor,

Rolex Tower,

Sheikh Zayed Road,

PO Box 65361

Telephone: +971 4 4037700

Fax: +971 4 4037778

SHARJAHAddress: Dar Al Majaz Building,

1st Floor,

Jamal Abdul Nasser,

PO Box 60696,

Sharjah, UAE

Telephone: +971 6 5533400

Fax: +971 6 5533104

AL AINAddress: National Bank Building,

1st Floor,

Clock Tower Roundabout,

Opp. New Post Office,

PO Box 14443,

Al Ain, UAE

Telephone: +971 3 7666097

Fax: +971 3 7666092

ABU DHABIAddress: SJ Tower, Level 8,

Office 804-805,

Airport Road,

PO Box 45640,

Abu Dhabi, UAE

Telephone: +971 2 6260068

Fax: +971 2 6261923

corporate capability statement2015/03/03 · 3.1 management cv’s 19 ppm conrad, sheikh zayed...

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