corporate overview 9.20.16
TRANSCRIPT
GTT Corporate Overview
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Expansive Global Reach
Top-five global IP network, spanning 250+ PoPs and
100+ countries
Diverse CloudNetworking Services
Outstanding Customer Experience
Differentiated service built on our core values of
simplicity, speed and agility
Comprehensive suite of Internet, Wide Area
Networking, Managed Services and Voice
The GTT Advantage
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Trusted by the World’s Leading Organizations
6,600+ Enterprise Clients ~2,000 Carriers
4 of the top 5 Global 500 Companies
7 of the top 10 Technology
Firms
9 of the top 10 Telecom
Companies
Healthcare Firms
5 of the top 10 7 of the top 10 U.S.
Government Contractors
6 of the top 10 Investment
Banks
Sources: Fortune; Forbes; U.S. News and World Report; Federal Procurement Data System
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Comprehensive Service Portfolio
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Our Cloud Networking Portfolio
EtherCloud Services
Networking without limits• Ethernet • VPLS• MPLS (IP VPN)
Internet Services
Connect everywhere• IP Transit• Dedicated Internet Access• Broadband Internet
Voice and UC Services
IP-based communication and collaboration• SIP Trunking • Hosted Enterprise PBX• Cloud-based call center and
contact center
Managed Services
End-to-end network management• Managed Network Services• Multi-layered Security Services • Managed Secure Access
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A Better Way to Reach the CloudGTT connects clients to any location in the world and any application in the cloud
Core Network ConnectivityLast Mile AccessCustomer Premises Equipment
ClientData
Center
Security Services
SIP Trunking Hosted PBX
Call Center
Internet Services
EtherCloud® Wide Area
Networking Services
Tier 1 Global IP Network
GTT PoP GTT PoP GTT PoP
ClientBranch
Office
Secure Remote Access
ClientRemote Users
Managed N
etwork Services
Public Internet Cloud Service Providers
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The GTT Internet Services Advantage
Global Reach and Availability
• 250+ PoPs, 100 countries, 61 metro markets
• 2,000 interconnection partners
Our Leading Internet Backbone
• Supports IPv4, IPv6, IPv4+6
• 165,000 direct routes
High Capacity, Optimal Performance
• Top five, Tier 1 IP network, transporting over 10 Tbps of traffic
• MPLS traffic engineering for low-latency traffic delivery
Flexible Billing Options• Flat rate, tiered or burstable billing
• Aggregate Committed Data Rate (ACDR) plans
Internet Services
Connecting You Everywhere
IP Transit Dedicated Internet Access Broadband Internet
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Ethernet Virtual Private LAN Service (VPLS) MPLS (IP VPN)
The GTT EtherCloud Advantage
Resilient, Global Connectivity• Global coverage – availability in 250+ PoPs• Extended reach with 2,000 regional partners for last-mile
coverage
Flexible Billing Options• Flat rate, tiered or burstable billing• Aggregate Committed Data Rate (ACDR) plans
Guaranteed Performance• 99.999% PoP-to-PoP SLA; end-to-end SLAs• Frame/packet loss ratio ≤ .1%• Proactive fault detection and performance monitoring
Real-Time Reporting• Monitor network performance and track real-time statistics
through our EtherVision portal
High-performance Layer 2 and Layer 3 Networking
EtherCloud® Services
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Where Expertise Meets Efficiency
Managed Network Services Managed Security Services Managed Secure Access
The GTT Managed Services Advantage
In-depth Insight• Detailed information on network performance• Full reporting on the health of CPE and circuits
Comprehensive Security Capabilities• Multilayered security for enhanced protection• UTM + managed logging, vulnerability scanning and
security information management
Highly Flexible Offerings• Supports diverse deployment models and equipment• Secure remote network access
Customized Compliance Packages• Safeguard data and meet complex regulatory requirements
like PCI DSS, HIPAA and SOX• First network provider to achieve PCI/CISP compliance
Managed Services
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SIP Trunking Enterprise PBX Call Center Services
The GTT Voice and UC Advantage
Global Reach and Availability• Redundant points of presence across five continents• Interconnections to leading regional and global carriers• Latest-generation Sonus Session Border Controllers for
enhanced scalability
Guaranteed Performance• Termination – 200+ countries and territories• DIDs – 65+ countries, 3,700 cities• Toll free – 120+ countries and territories• Emergency services – select countries outside the U.S.• In-country international voice testing, available in 105+
countries and territories
Voice and Unified Communications
Optimizing Enterprise Communication and Collaboration
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Industry-leading Network
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1,000+Points of Presence (PoPs)
Traffic delivered on our network
Ranked global Internet backbone1
Regional partners for network extensions
Cloud services and applications available for instant access
Metro markets
1 Source: Dyn Independent Research firm.
250+ 4th
2,00061 10Tbps
Our Global Reach – In Numbers
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Resilient, High-Performance Network
Highly-Scalable, Redundant IP/MPLS Backbone• Built on a highly-resilient
transport network• Multiple, diverse fiber systems
worldwide (no single point of failure)
• Ethernet OAM Standards, Y.1731
Seamless Delivery of Bandwidth-Heavy Traffic• Guaranteed CoS: WAN services
are carried over the lowest latency paths on the GTT backbone
• A protected service supported by MPLS Traffic Engineering for bandwidth and Quality of Service guarantees
• Fast reroutes, high availability
One Common, Juniper-Based Infrastructure• Core backbone: Juniper MX/T/M Series• Edge network: Juniper MX/EX Series
Advanced Routing Control• Helps clients maintain complete
control over network advertisements
• Support for extended BGP communities
Online Monitoring• Proprietary client portal for
monitoring service performance, viewing port usage and network status, reviewing invoices, and opening and tracking trouble tickets
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Delivering Client Success
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Superior Service ExperienceExtensive Global ExpertiseRedefining Client Service Efficiency and Transparency
Exceptional, Senior Staff Handling Customer Orders• Service delivery teams in five
countries• Seasoned telecom
professionals• Specialized teams for
specific products
• Separate project management office for large or highly technical projects
Relentless Focus on Timelines and Commitments• Tasks and workflow prioritized
according to task SLAs
• Allows for deep customer insight into service delivery process
• Drives task and milestone compression for shorter intervals
• Ensures total accountability within GTT and with suppliers
Customer First in Every Interaction• Focus on simplicity for customers
from on-boarding through billing
• Deliver services quickly and efficiently
• Meet commitments and timeframes
• Proactively anticipate and respond to customer challenges
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Results Achieved
Case Study |
Challenge
• 40 global offices• Software developers spread
out geographically• Inconsistent performance from
public Internet with VPN• Needed robust, private
network for real-time collaboration
GTT Solution
• Global EtherCloud WAN• MPLS IP VPN connecting all
40 offices• High bandwidth Direct
Internet Access (DIA)
• Simple design and pricing • Any-to-any connectivity• One cost per location with
full port capacity• End-to-end management across all
locations
• Decreased file transfer time by 5x• Rapid deployment, ahead of
schedule• Expanded on success of project by
adding managed router at all locations
• Single MSA for maximum efficiency
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Case Study |
Results Achieved
• Holistic network design, including direct connection to Amazon Web Services (AWS)
• Secure connectivity and optimal performance
• Guaranteed fast, flexible, secure connections, and isolation of individual client networks
• Circuits turned up in weeks, not months
• Simple pricing: one cost per location with full port capacity
• LiveOps clients connected to redundant data centers for high reliability and low-latency traffic delivery
Challenge
• 300+ clients using cloud contact center platform
• 20,000+ independent customer service agents
• Required quick provisioning and a network that could scale with business growth
• Needed to reach clients in any location
GTT Solution
• Global EtherCloud WAN• Private VLANs• Private, high-bandwidth
connection to Amazon Web Services (AWS)
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Corporate Information
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Financial Highlights
($ in Millions)
Revenue
(1) Refer to non-GAAP reconciliation for Adjusted EBITDA definition
Adjusted EBITDA (1)
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Highly Experienced Leadership TeamRick Calder | President and CEO Chris McKee | General Counsel and EVP, Corporate
Development
• Joined GTT in May 2007• Previous senior roles with InPhonic, Broadwing, Winstar, Tellabs,
GO Communications and MCI• Over 25 years telecom experience
• Joined GTT in April 2008• Previous experience includes StarVox, Covad Communications, XO
Communications and Net2000• Over 20 years broad legal experience
Mike Sicoli | Chief Financial Officer Layne Levine | Chief Revenue Officer
• Joined GTT in April 2015 • Previous experience includes Sidera Networks, RCN Corporation,
Nextel, Deloitte Consulting and Accenture• Over 20 years financial and operational telecom experience
• Joined GTT in November 2012• Previous experience includes Alpheus, Deltacom/Earthlink, Airband,
Level 3 and Broadwing• Over 20 years experience leading sales teams
Gina Nomellini | Chief Marketing Officer Corey Eng | SVP, Business Operations and Systems
• Joined GTT in October 2015• Previous experience includes One Source Networks, Telstra, Level 3
and Broadwing • Over 19 years experience in marketing and product management,
leading high-performing global teams
• Joined GTT in April 2013• Previous experience includes Comcast, InPhonic, Nextel,
Broadwing, Winstar, GO Communications and MCI• Over 20 years management experience
Bob Burris | SVP, Global Engineering and Operations Brent McCutchin | SVP, Global Service Delivery
• Joined GTT in June 2014• Previous experience includes Harris Caprock Communications,
Arbinet, and Cable and Wireless• Over 30 years of telecom-related network operations and
engineering experience
• Joined GTT in October 2015• Previous experience includes One Source Networks, Level 3,
Broadwing, MCI/WorldCom and GE Capital Consulting• Expertise overseeing functions that include network operations,
engineering, service delivery and client services
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H. Brian Thompson Rick Calder
• Founder of GTT and Executive Chairman of the Board• Previous leadership roles at Comsat International, Global
TeleSystems, LCI, Qwest and MCI• Board positions at Pendrell, Penske and Sonus Networks
• President and CEO of GTT Communications• Previous senior roles with InPhonic, Broadwing, Winstar, Tellabs,
GO Communications and MCI• Over 25 years telecom experience
Rhodric C. Hackman S. Joseph Bruno
• Co-founded Mercator Capital• Served as Co-Head of Communications and Media Investment
Banking at PWC
• President and CEO of Building Hope• Board of DC Prep Charter School, the Center City Public Charter
Schools, Georgetown University Hospital and Intergroup Service• Certified Public Accountant and former partner of KPMG Peat
Marwick
Howard Janzen Theodore B. Smith, III
• President and CEO of Cool Planet• Former CEO of One Communications • Board of directors of Sonus Networks, Vocera Communications and
Anyware Mobile Solutions
• Managing Director of Canrock Ventures and Managing Director, Geier Group LLC
• Former Chairman and CEO of John Hassall, Inc., and previously worked at Bear Stearns in Risk Arbitrage and Institutional Equities
Nick Adamo Elizabeth Satin
• Senior Vice President, Cisco Global Service Provider segment• Multiple senior leadership roles at Cisco and sales management
roles in the finance industry at IBM • Board positions at the Alliance for Telecommunications Industry
Solutions (ATIS), and the Inwood House
• Head of Mergers and Acquisitions for Wolters Kluwer • Extensive M&A and corporate finance experience, having completed
over 200 deals• Former Managing Director in investment banking for media and
communications at Lehman Brothers
GTT Board of Directors
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In Conclusion | Why GTT
The GTT Advantage
Global Reach and Guaranteed Performance via Our Tier 1 IP Network
The Most Agile Commercial Model in the Industry
Direct, Secure Connections to Cloud Service Providers
Leading Managed Services and Compliance Capabilities
Comprehensive Cloud-based Communications
GTT is committed to redefining enterprise communications, providing clients with the infrastructure, services and capabilities that drive efficiency and productivity across their organizations.
THANK YOU
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Appendix
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Solving Key Client Challenges | At a Glance
FedEx• 1,200 remote workers – global courier• Key driver: Closing down call centers• Service summary: Managed Access
Public Storage• 2,439 locations – retail• Key drivers: PCI-compliant solution, high availability• Services summary: MPLS, IPsec VPN, Managed CPE 4 hour response, MSS
Gateway with white/black list, IPS and AntiVirus
Ghirardelli Chocolate• 24 locations – retail and warehouse• Key driver: PCI-compliant solution • Services summary: MPLS, PCI, CPE, UTM, MSS Gateway with web
filtering, IPS and AntiVirus, 4G backup and QoS
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Solving Key Client Challenges | At a Glance
Lucky Brand• 265 locations – retail, headquarters and factory locations• Key driver: IT insourcing of cloud applications• Services summary: MPLS, PCI, UTM, Managed WiFi, MSS Gateway and
Payment Card Extranet
Fast Retailing• 100 locations – retail• Key driver: High availability• Services summary: MPLS, IPsec VPN, PCI Diverse Circuits, HA CPE, MSS
Gateway with IPS and Payment Card Extranet
Papa John’s• 3,200 locations – retail• Key drivers: Online ordering, Mapquest routing• Services summary: MPLS, PCI, MSS Gateway with web filtering, 4G
backup and Payment Card Extranet