corporate overview - aceanalyser meet/104067_20100802.pdfo application consulting oapplication...
TRANSCRIPT
Zensar TechnologiesCorporate Overview
www.zensar.com | © Zensar Technologies 2010
Zensar & RPG Enterprises
8/4/2010 2www.zensar.com | © Zensar Technologies 2010
RPG is a USD 3 Billion conglomeratewith businesses spread across a number of industry sectors
Zensar - A Snapshot
5,342 associates
338 customers
18 global locations
47% growth in profits over the last FY
5% revenue growth over the previous year
10.31% average revenue growth over last 3 years
size
qu
alit
y SEI CMMi Level 5 v1.2ISO/IEC 27001:2005ISO 9001:2008Six Sigma
gro
wth
Power Tyre Infrastructure IT Retail Entertainment Carbon Black Specialty
Global Presence
8/4/2010 3www.zensar.com | © Zensar Technologies 2010
Zensar’s main campus &Corporate Head Quarters at Pune, India
Two Delivery Centers atHyderabad, India
Delivery Center,Slough, UK
Delivery Center,Gdaosk, Poland
Consistent all-round Growth
8/4/2010 4www.zensar.com | © Zensar Technologies 2010
0
50
100
150
200
250
300
350
5785
103122
154
200
273297
338
0
1000
2000
3000
4000
5000
6000
106213031714
22512859
3741
448346845255
0
100
200
300
400
500
600
700
800
900
1000
2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10
187228 257
345428
606
783
908953
9 10 13 18 34 57 64 87128
Revenue (Cr)
PAT (Cr)
Revenue and PAT
Number of Associates Number of Customers
A Diversified Customer Portfolio
8/4/2010 5www.zensar.com | © Zensar Technologies 2010
FinancialServices
Retail
Manufacturing & Logistics
Pharma and Textiles
Products
Utilities
Zensar –The Organization
8/4/2010 6www.zensar.com | © Zensar Technologies 2010
o Application Development
o Application Maintenance & Support
o Application Modernization
o Product Engineering Services
INTEGRATORS
Business Enabling FunctionsFinance | Human Resources | Admin | Quality | Internal Systems | Marketing | Sales Support
Banking | Insurance | Retail | Energy & Utilities| Manufacturing |
Consulting | Infrastructure Management | Testing
Global Transformation Services
o SAP
o Oracle
o Business Intelligence (BI)
Enterprise Application Services
Global TransformationServices (GTS)
Business ProcessOutsourcing (BPO)
Enterprise ApplicationServices (EAS)
STRATEGIC SERVICES UNITS (SSU)
o Application Consulting
o Application Development & Integration
o Application Support & Maintenance
o IBM Offering
o Cloud Computing
Application Management
o Oracle e-business suite
o SAP
o Vertical specific packages;Oracle Retail and Demantra
o CRM Packages
o Oracle Technology
Enterprise Software
o Transaction Processing
o Knowledge Process Services
o Retail BPO Services
o Contact Centers
o Platform BPO Services
Business Process Services
o Enterprize System Management
o Remote InfrastructureManagement & DBA
o Exchange Server Management
o Virtualization
o Green IT
Infrastructure Management
o Business Intelligence
o Data warehousing
o Master Data Management
o Advanced Business Process Analytics
BI-DW
o Offshore Advisory Services
o Business to IT alignment
o Process Consulting
o Enterprise Collaboration &Content Management
o Usability Engineering & e-learning
Consulting
Innovation Impact SourcingFTO
Zensar- Services Portfolio
8/4/2010 7www.zensar.com | © Zensar Technologies 2010
Technology Partnerships
Technology Partnerships
Platform-based BPO services offerings forchanging market needs. New focus includes"integrated platform" that will offer astandard software offering, not just thepeople and the process expertise
Zensar’s Non Linear Growth Models
Acquisition for Scale
Platform BPO
Productized
Solutions for SME
Partnering with Microsoft to enter the SME segment with hosted solution suite which aims to help mid-size and small companies get started with a lower up-front cost by eliminating capital outlay traditionally required for acquiring a software license or IT hardware
Acquisition is aimed to add domain service delivery capabilities and scale to become end –to-end partner. New services to enhance capabilities and bring breadth and scale.
Focus on domestic market
Actively collaborating in providing world-class government-to-citizen (G2C) and government-to-government (G2G)Services.
Zensar adding domain service delivery capabilities and scale to become an end to end partner
Relatively emerging segment –need to acquire competencies
organically or inorganically. Need to further speed up
delivery capability
Zensar’s key competency is in developing customized
application for a diverse set of industries
Key service line reporting 8 X growth in 3 yrs, offshore support
increasingly moving up the value chain from support to design and analysis
Testing as a service gaining traction.
Driven by domain capability and focus.
Application
Management Application
Development
Infrastructure
Management
Software
Testing
Package
Implementation
Consulting
System
Integration
Emerging Mature
Mark
et
Valu
e C
reati
on
Our Acquisitions
8/4/2010 10www.zensar.com | © Zensar Technologies 2010
Zensar OBT Global Zensar Thought Digital Zensar Advanced Technologies
o Augmented SAP capabilities
o 400 strong SAP professionals team
o Enhanced Oracle capabilities
o Added 120 experienced Oracle professionals to form a strong team of over 1200 Oracle professionals
o Zensar expanded geographic presence in the US East Coast
o Enhanced capability in high-end technology solutions
o Advantage of language skills in a non-English speaking territory
Highlights & Differentiators
8/4/2010 11www.zensar.com | © Zensar Technologies 2010
Highlights
o Listed on the Bombay Stock Exchange & National Stock Exchange of India
o Ranked amongst India’s top 25 software companies by NASSCOM
o 23 large Offshore Dedicated centers forglobal customers
o Major customer engagements spanning 3 years to 17 years
o Backed by established process frameworks
o Flexible and client centric delivery and business models
o Industry vertical focused organization
o Platinum Partners in the Oracle ® PartnerNetwork and Specialised SOA Partners
Differentiators
FTO Service Offering - A consultative approach to guide First Time Offshorers (FTO) towards implementing their IT and business process offshore strategies
Impact Sourcing - A combination of innovative service packaging and optimized service offerings ensures a minimum saving of upto 10% in 10 months
Shared Services Model - World class shared BPO & IT services for achieving economies of scale while maintaining high quality, performance & reliability and lowering cost
Global Delivery Platform (GDP) - Virtual platform eliminating establishment of numerous, brick and mortar structures to generate applications disconnected from the customer's business processes
Integrated IT-BPO service offering
Business Updates in Q1
• Harvard Business School Case Study on Zensar’s Vision Community ready for release
• Platinum Partners in the Oracle ® PartnerNetwork and Specialised SOA Partners in North America
• Partnerships with Pitney Bowes, Ketera, Verian Technologies and Synergy Technology Services to offer Platform BPO Services to customers
• Renewed focus on setting up Middle East and China operations in the next two quarters
8/4/2010 www.zensar.com | © Zensar Technologies 2010 12
New Facility Inauguration @Hyderabad and Delhi
8/4/2010 www.zensar.com | © Zensar Technologies 2010 13
Second Development Centre in Hyderabad to accommodate 75-100 associates
IP Centre and Sales Office in Delhi to be the innovation hub for Indian Customers
Progress on the Acquisition
8/4/2010 www.zensar.com | © Zensar Technologies 2010 14
The Board has authorised the acquisition of a $100 Mntarget, based out of the USA in Infrastructure Management :
Current Status :
Appointed the Merchant BankerHave identified possible companies for acquisition“Work in progress phase” of the acquisitionExpect to close in another 3 to 6 months time frame
Community Centre Inauguration of Chandan Nagar community in Kharadi
The Centre will further strengthen our presence in the communityand will act as our Resource Centre and host activities , such as:
Weekly Clinics, Health Camps and awareness sessions
Pragati Centre - regular non-formal teaching sessions at the community
Livelihood enhancement projects will also be conducted out of the centre
Launched three year CSR programme in Hyderabad
•Our CSR efforts have also been extended to Hyderabad and we have now launched an IT Lab in a corporation school – Anjaiah Nagar, which is in close proximity to our Hyderabad campus
•The Lab will train over 200 children in basic IT skills like MS word, power point etc
Zensar in the News
8/4/2010 17www.zensar.com | © Zensar Technologies 2010
Awards and Recognitions
8/4/2010 18www.zensar.com | © Zensar Technologies 2010
Business People Society
o Winner of CNBC’s International Trade Award (2009, 2008 and 2007)
o Recognized by Department of Scientific and Industrial Research in recognition of the in-house R &D efforts (2008)
o Among Top 20 FAO service providers (FAQ Today Magazine, 2008)
o Among Top 100 Global Outsourcing Companies (IAOP, 2008)
o Among the Fortune Top 10 Global Offshore Outsourcing Companies from India, International Association of Outsourcing Professionals (IAOP 2007)
o Among World’s Top 100 Companies that matter in KM - KMWorld (2006)
o NHRD Trailblazer Award for Best HR Practices (2006)
o Employer Branding Award for Continuous Innovation in HR Strategy at Work (2007)
o Employer Branding Award for Career Development Strategies (2008)
o FICCI CSR Award from the President of India (2006)
o Bombay Stock Exchange CSR Award
o Green Energy Foundation Award in 2010
Thank you
19