corporate prepaid - can you system deliver? | prepaid summit europe milan 2014
TRANSCRIPT
The (Corporate) Customer is Always Right
But can you give them what they want?
Confidential and Proprietary Information | © 2014 Ixaris System LtdThe Customer is Always Right 2
Ixaris – like an ‘App Store’ for Banks
• Comprehensive range of off-the-shelf products /
templates
• Customise, configure and deploy per market or
per customer without the need for an IT project
• Or scale up sales by empowering clients to
manage and customize themselves
• Create exciting new products without extensive
and expensive IT
Confidential and Proprietary Information | © 2014 Ixaris System LtdThe Customer is Always Right 3
Award-winning
payments technology
company with 10+
years experience
delivering prepaid
solutions
Safe e-commerce
payment for everyone
Technology for
prepaid applications
Enterprise-grade
prepaid solutions
Self-service prepaid
applications for SMEs
About Ixaris
Confidential and Proprietary Information | © 2014 Ixaris System LtdThe Customer is Always Right 4
Lessons we have learnt …
Coding: error prone, slow, costly
80% customers want variants of core payments functions.
So reusability is valuable
One size does NOT fit all – details delight!
User Experience is important for success – Corporate customers
want frequent UI changes and self management
Confidential and Proprietary Information | © 2014 Ixaris System LtdThe Customer is Always Right 5
Customers are multinational and across verticals …
Payroll TravelPurchasing Rewards
How can we support this diversity cost-effectively?
Confidential and Proprietary Information | © 2014 Ixaris System LtdThe Customer is Always Right 6
• Losing 10-20% of margin
• “Surcharges and FOREX fees a significant threat.”
• “Facing a reconciliation nightmare.”
Purchasing
Case 1: Grow the bottom line for European Travel Group
Confidential and Proprietary Information | © 2014 Ixaris System LtdThe Customer is Always Right 7
Purchasing
Case 1: Grow the bottom line for European Travel Group
How it works
Confidential and Proprietary Information | © 2014 Ixaris System LtdThe Customer is Always Right 8
Purchasing
Case 1: Grow the bottom line for European Travel Group
Yago Casasnovas,
Collection & Payment Manager
Confidential and Proprietary Information | © 2014 Ixaris System LtdThe Customer is Always Right 9
Pour the perfect pint
Case 2: Control over look & feel and frequent updates
Rewards
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Rewards• Branded cards and
branded portal with
easy non tech updates
• Real-time rewards
that can be used to
pay anywhere
• Continuous brand
experience… that
didn’t cost the earth
Case 2: Control over look & feel and frequent updates
Confidential and Proprietary Information | © 2014 Ixaris System LtdThe Customer is Always Right 11
How we do it: ready-to-deploy configurable payment apps
• Comprehensive range of off-the-shelf products
/ templates
• Customise, configure and deploy per market or
per customer without the need for an IT project
• Or scale up sales by empowering clients to
manage and customize themselves
• Create exciting new products without extensive
and expensive IT
Confidential and Proprietary Information | © 2014 Ixaris System LtdThe Customer is Always Right 12
In-built switch (Postilion)
Option 1: In-the-cloud
e.g. ACI BASE 24
Option 2: Your Existing Switch
e.g. SIA
Option 3: Third-party Switch
Delivered by Ixaris Payments Server and basic card switch
Payments Server
• Proven with demanding multi-
national corporations
• PCI-compliant, in-the-cloud for rapid
deployment – no IT integration
needed
• Ready-to-market, highly configurable
corporate prepaid applications
• Full lifecycle: client configuration,
on-boarding, monitoring and support
• Just bring your own BIN
Confidential and Proprietary Information | © 2014 Ixaris System LtdThe Customer is Always Right 13
T & E PurchasingDisbursementPurchasing
Are you serving multiple clients?
Bank
Confidential and Proprietary Information | © 2014 Ixaris System LtdThe Customer is Always Right 14
How well do your systems cope?
Corporate customers want frequent changes esp. in the user
interface – like changing promotions on their cardholder portal
page. User experience is important to adoption and hence
success. But …
Every request is an IT project – takes 12 weeks or
more?
Corporate customers increasingly frustrated – considering
going to more agile non-bank providers?
Confidential and Proprietary Information | © 2014 Ixaris System LtdThe Customer is Always Right 15
What do you think?
Which is most important for the success of a bank’s prepaid offering to
corporate clients:
Please respond using your conference tablet
1. The ability for the corporate to self-customize the user interface?
2. The ability to offer APIs to integrate with back-end systems?
3. Comprehensive data warehouse covering all aspect of the usage of the
programme?
4. Support for multiple channels ‘out of the box’?
5. Rapid deployment – ready to start issuing cards and transacting quickly?
Confidential and Proprietary Information | © 2014 Ixaris System LtdThe Customer is Always Right 16
Summary: Winning in Corporate Prepaid
1. To compete with agile non-bank competitors you need to:
• deliver to the functional and UI requirements of lucrative but demanding
customers
• re-use to ensure you can do so quickly and profitably
• avoid expensive and time consuming IT development
2. Ixaris provides a fully-featured extensible open payments platform rich in
applications and operational tools
3. Ixaris Payments Server can be deployed over existing processing rails,
turning legacy switches into a comprehensive platform
Download Vincere nel settore delle prepagate corporate
Download Why a processor is not enough http://bitly.com/ixaris_wcpp
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