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Liberty Specialty Markets Latin America
Liberty Specialty Markets Latin America
The solution for your industry
Liberty Specialty Markets Latin America
About Liberty Mutual Group
3rd “Property & Casualty” Insurer in the USA
“A rating” A.M. Best and S&P
US$39.4B in Annual Consolidated revenue
50,000 employees in over 800 offices in 30 countries
World class Products and Services
Operating since 1912
75th on “Fortune 100” list
International presence
since 1995
Liberty Specialty Markets Latin America
Who We Are
We exist to help people embrace today and confidently pursue tomorrow.
Every day, we work hard to support our customers and our people, so they can protect their families, build their businesses and invest in their future. We’re their prepared partner, looking out for them with products, services and tools that go above and beyond to keep them safe. From the everyday to their most vulnerable moments, we’re there with exactly what they need.
Liberty Specialty Markets Latin America
Expanding its international operations since 1995.
Operating in North America, South America, Europe, Asia and Oceania.
Global Presence
Liberty Specialty Markets Latin America
Liberty Family
Liberty Mutual Group
Global Retail Markets
US Consumer Markets
GRM East
Liberty SegurosGRM West Liberty
Seguros
Global Risk Solutions
National Insurance
North America Specialty
Liberty Specialty Markets
London Reinsurance International
LSM Latam
Insurance Reinsurance
Liberty Mutual Surety
Liberty Specialty Markets Latin America
Liberty Specialty Markets Latin AmericaAlexander MontoyaPresidentLiberty Specialty Markets Latin America+ 1 (786) 437 [email protected]
Colombia, BogotaFabian OspinaCountry Contact+57 (321) 205 [email protected]
Peru, LimaAlvaro TapiaCountry Manager+1 (11) 321 [email protected]
San Juan, Puerto RicoGlorimar RiveroCountry Manager+1 (787) 993 [email protected]
São Paulo, BrazilSantiago de Chile, Chile Fernando PaesCountry Manager+55 (11) 2526 [email protected]
Ciudad de Mexico, MexicoAlvaro SalamancaCountry Manager+52 (155) [email protected]
Regional Presence
Liberty Specialty Markets Latin America
Liberty Specialty Markets Latin America
• Employees: +90
• Offices in Miami, Bogota, Lima, Mexico City, San Juan,
São Paulo and Santiago.
• Operations in +35 countries in Latin America and the Caribbean
• Around 6,000 customers in the Region
• Relationships with the most prestigious claim adjusters and
service firms of the sector
Regional Presence
Liberty Specialty Markets Latin America
Relationships with Brokers
Operative Efficiency
HumanTalent
UnderwritingDiscipline
SelectiveGrowth
Pillars
Liberty Specialty Markets Latin America
SpecializedServiceLiberty Specialty Markets Latin America
Liberty Specialty Markets Latin America
Casualty Financial Lines Surety Energy &
Construction Property War & Terrorism Marine & Hull
• General Liability • Environmental
Liability• Product• Contamination
Liability • Product Recall
Liability
• D&O• E&O• Fidelity• Cyber Risk• EPL• Professional
Liability • IMI (Insurance
for Investment Administration entities)
• Bid• Performance• Concessions • Customs• Administrative• Court
• EAR• CAR• Civil Construction• Power Generation• Oil & Gas• Renewables
• Properties• Business
Interruption Coverage
• War and Terrorism
• Strikes, Turmoil, Civil Commotion, Malicious Damage and Riots
• Cargo• Project Cargo • Hull & Machinery• Shipbuilder’s risk• Ship Repairer’s
Liability• Liabilities for
Terminal Operators and Port Authorities
Products
Liberty Specialty Markets Latin America
PREFERRED ACTIVITIES• Construction / Infrastructure• Manufacturing • Premises and Operations
PREFERRED ACTIVITIES• Fixed location• Premises Activities• Contracting Activities• Consultants’ Activities
COVERAGE• Product Recall• Product malicious contamination
CasualtyScope and Benefits
General Liability Environmental Liability Crisis Management
Robust capacity of US$25M for each line of business, solid experience, flexibility and consistency, makes Liberty Specialty Markets the best alternative for Casualty Programs.
Liberty Specialty Markets Latin America
Financial LinesScope and Benefits
Total Capacity of US$25M for each line of business, except for Cyber which is US$5M.
The freedom to focus on what matters.Liberty Financial Lines provides your clients with the protection they need so they can focus on their business.
D&O
PREFERRED ACTIVITIES• All type of industries• Private companies / Public
Companies Non USA Stock Market
• Positive Financial Statements
Fidelity / Commercial Crime
PREFERRED ACTIVITIES• Business Support Services• Office Physicians, dentists, and
other health practitioners• Publishers• Insurance Agents / Brokers / Real
Estate Agents• Private Company• Operating history more than 3 years
PREFERRED ACTIVITIES• Manufacturing• Construction• Small Businesses• Private Companies / Public
Companies Non USA Stock Market
Cyber
PREFERRED ACTIVITIES• Construction• Professional Services• Office Physicians, dentists, and
other health practitioners
Employment Practices Liability Insurance
Liberty Specialty Markets Latin America
Financial LinesScope and Benefits
PREFERRED ACTIVITIES• Architects and Engineers,
including Single Projects. • Lawyers, Consultants• Multi Media Services • Travel Agencies and Tour
Operators • Insurance Brokers • Technology / Call Centers • Customs Brokers/Logistics • Employment Agencies • Payroll Services • Educators, Real Estate
PREFERRED ACTIVITIES• Assets under Management up
to US$2B• Operating history greater than
3 years• Nature of Assets under
Management • (Blue Chip, Money Market,
Investment Grade Bonds)
• Sponsor Market Cap up to 20Bn
• Fiduciary Plan size up to 5Bn Total Capacity of US$25M for each line of business.
E&O IMI
Fiduciary
Liberty Specialty Markets Latin America
PREFERRED ACTIVITIES
• Companies with minimum net stock
capital of US$50M
• Companies with regional needs
• Traditional compliance policies
SEGMENTS
• Private contractors
• Manufacturers
• Suppliers
• Public and private corporations
SuretyScope and Benefits
BondsUS$1.500M
Liberty Specialty Markets Latin America
ACTIVITY• Hydroelectric• Thermoelectric• ICE Diesel• Combined Cycle Gas
• Turbine• Wind / Solar• Biomass / Biofuels • Water Treatment
ACTIVITY• Refining• Pipeline• On shore E&P• Terminals• Petrochemical
• Chemical and Pharmaceutical
• Gas plants• Storage tanks
EnergyScope and Benefits
Power Oil and Gas
Shield your business with the trusted expertise of a respected industry leader.
Liberty’s All Risk policies provide comprehensive coverage in the areas of power generation, oil, gas, and petrochemicals.
Liberty Specialty Markets Latin America
ACTIVITIES• Power generation • Oil, gas, petrochemical
and chemical • Renewable energy • Mineral processing
• Cement • Pulp and paper • Steel and metals • Transmission lines • Other Industries
ConstructionScope and Benefits
Erection All Risk (EAR)
ACTIVITIES• Healthcare facilities • Retail facilities • Housing / Residential • Office buildings • Hotels and resorts
• Commercial • Airports • Stadiums and arenas
Contractor’s All Risk (CAR)
ACTIVITIES• Roads • Railways• Bridges
• Urban infrastructure • Pipelines • Tunnels
Civil Infrastructure
Total Capacity: US$125M
We provide leading capacity, specialized service and flexible programs to fit your clients’ needs.
Liberty Specialty Markets Latin America
PREFERRED ACTIVITIES
• All type of activity / industry• Industries / Plants and
Factories (Cement, Metalwork, Vehicles, Sugar Mill)
• Laboratories / Pharmaceutical • Commercial (Shopping Centers
and Malls, large surface areas)• Government Offices• Offices, Hotels, Residential
Buildings / Condos• Finished Operational Civil
Works (Ports, Airports, Infrastructure)
• Public Facilities (Water, Telephone)
• Special (Mortgages, FacFacilities)
• Heavy Industry – Case to Case
PropertyScope and Benefits
We pride ourselves on providing integrated facilities, including superior quality risk engineering and an efficient fair claims service.
REQUIRED BASIC INFORMATION• Placement Slip (T&C)
• Inspection Reports
• Insured Values (Geo-Code)
• Loss Ratio Detail (5 year)
Capacity: US$60M
Liberty Specialty Markets Latin America
War & TerrorismScope and Benefits
As part of Liberty Mutual Insurance, we are a leader in writing war and terrorism coverage. We can help protect your clients –and their business – in situations that seem unmanageable.
Total capacity: US$100M
• Commercial property
• Construction risk
• Energy installations
• Retail locations
• Hotels
• Industrial assets
• Infrastructure
• Municipalities
• Leisure and
entertainment
• Real state
• Oil and gas
Target Markets
Liberty Specialty Markets Latin America
SEGMENTS
Fine Art
• Auction houses
• Exhibitions
• Galleries
• Museums
• Private and corporate
collections
Species
• Banks – premises
and transit
• Coin dealers
• Bullion / precious
metal in vault
• Safety deposit boxes
Cash-in-transit
• Armored cars
operators
• Couriers
• Check cashers
• ATM’s
SUPPORT
• Market leading specialist underwriting team with worldwide experience
• Business written on both a primary and excess basis
• Taylor made programs
In an ever-changing industry and marketplace, we take great pride in making sure we continue to meet the expectations and needs of our clients in a timely and efficient manner
Fine Art & SpeciesScope and Benefits
CapacityUS$50M
Liberty Specialty Markets Latin America
• Shipbuilders• Offshore Supply Vessels• Tugboats and Pushers• Fishing Vessels
• Cargo Ships• Barges• Ferries
• Petrochemical Industry • Oil & Gas• Power Generation • Mining
• Infrastructure Projects• Ports / Terminals• Railroad / Tunnels
• Port Authorities• Wharfingers • Ship repairers• Stevedores
• Terminal Operators and Ports
• Importers / Exporters• Manufacturers• Distributors• Retailers• Suppliers
• Machinery and Equipment• Solid Cargo and Liquid in
Bulk
MarineScope and Benefits
CargoUS$100M
Project CargoUS$100M
Marine LiabilitiesUS$25M
Hull & PI / Vessel ConstructionUS$15M
Liberty knows the marine industry and understands its client’s insurance needs.
Liberty Specialty Markets Latin America
MarineScope and Benefits
• Online Quotes
• Marine Package
Groundbreaking Products
• Global underwriting experience
• Risk engineering “In house” team
• Adaptation to changing
customers’ needs
• Liberty Specialty Markets 360
The Liberty Difference
Liberty Specialty Markets Latin America
Engineering Services
Rigorous execution Analysis of various angles of the risk spectrum
Alignment with risk underwriting appetite
Cutting-edge technology tools for risk modeling
We strive to provide a World Class Service, with the highest regards to quality and fast response.
ObjectiveGive support to Energy, Construction and Properties lines in the selection and risk identification process, providing evaluation tools that contribute to the maintenance of customers in the long term.
Liberty Specialty Markets Latin America
Being in direct contact with risks, projects and organizations make us a permanent feedback source for claim and underwriting areas. We focus on:
• Specific technologies frequently used in our region,
such as internal combustion engines. Hydro, wind and
solar power
• Loss trends in the industry, sector, regions and
technology
• Development of database of claim causes and their
impact on the different industries
We provide high quality support in different languages and honest guidance to offer the best to our customers.
• Results of risk analysis based on investigations and
findings in different scenarios and loss estimations
• Recommendations and improvement
• Follow-up timeline of given recommendations
Engineering Services
Deliverables
Global Support
Liberty Specialty Markets Latin America
• Client Satisfaction
• Analysis based on policy
models and market experience
• Efficient and professional
service
• Proactive and objective
handling of claims
• Offer assistance wherever the
event occurs
• Application of service standards
• Presence and local authority
• Regional support (Miami)
• Engineering Services
• External adjuster and claim
appraisers
• Lawyers and legal consultants
• Claim Central System
• Key Performance Indicators
(KPI) Reports
• Documented processes “Best
Claims Handling”
• Evaluation and selection of
Firms, Adjuster and Experts
• Monitoring of exchange rates
and economic factors
• Result and performance
evaluation committee, including
underwriters and engineers
Claims
Objective Support Tools
Liberty Specialty Markets Latin America
• Support from local offices when required• Permanent contact with local adjuster and experts• Transparence at all times with the insured during
on-going investigations• Share recommendations and conclusions with
brokers and customers• Suggest improvements of insurance programs
based on client’s experience
• We act in compliance with local regulations and laws• Response time is key to our management • Transparent and honest communications• We are in constant change to adapt to customers’
needs
Responsibility Team Work Excellence Talent Respect
Claims
Management
Best Practices
Claim Management Core Values
Liberty Specialty Markets Latin America
Innovative team focused on finding solutions.
Insurance company with extensive experience in specialized products.
Local experience and international support.
We are flexible and adapt to the needs of our clients.
Professionals with extensive authority and underwriting capabilities.
Quick responses.
Broad use of technology as a means of business management.
Stability and financial strength.
Competitive Advantages and Talent
Liberty Specialty Markets Latin America
HUMBERTO POZOCasualty+1 (786) 437 [email protected]
ARTURO POSADAMarine+1 (786) 437 [email protected]
JUAN DELGADOFinancial Lines+1 (786) 437 [email protected]
MICHAEL ROBERTSONEnergy & Caribbean+1 (786) 437 [email protected]
FABIAN OSPINAProperty & Construction+57 (321) 205 [email protected]
DOUGLAS SAKAMOTOSabotage / Terrorism / Fine Arts+55 (11) 2663 [email protected]
TITO GIRONEngineering Services+1 (786) 437 [email protected]
JAVIER GUARDIAClaims+1 (786) 437 [email protected]
RONALD BOLANOS1st Party & Reinsurance+1 (786) 437 [email protected]
Liberty Specialized Team
Liberty Specialty Markets Latin America
The solution for your industry
www.LIU-LatinAmerica.com