corporate profile 2018 - kollect · pdf filealliance member premier business partner ... hong...
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www.kollect.my
Corporate Profile
Software Solutions for:
Revenue Collection
Debt Recovery
Third Party Agency Management
Legal Case Management
Asset Rehabilitation - Debt Sale & Purchase
Bad Bank Management
Government Arrears & Enforcement Management
Telco Revenue Collections
Corporate Profile
1PowerCollect PowerRecovery
Kollect’s solutions provide rapid return on investments (ROI) as the solutions empower our customers such as Banks, Credit Card issuers, Asset Reconstruction Companies, Telcos, FMCGs, SMEs, Professional Services Firms, Shared Services Firms, Property Managers, Trading Companies and Governments to realize control of the outstanding amounts due to them in a highly effective manner. As there is a worldwide struggle to deal with the rising tide of bad debts and defaulting customers, organizations have to leverage innovative technology solutions to remedy these issues. This means that organizations must exploit and leverage specialized technologies of companies like Kollect Systems to overcome the exploding revenue collections and debt recovery issues on hand. Kollect is a specialist software technology company that focuses on increasing its customers’ profitability by providing a sophisticated platform to automate the Collection, Debt Recovery and Agency Management processes.
PowerApps
2Each customer, delinquent or good, has a significant “Economic Lifetime Value”. Therefore, companies need the right tools and platforms to manage debtors better, who are, potentially profitable customers.
The proposition offered is called Kollect PowerApps which consist of several application modules, namely:
• PowerCollect
• PowerRecovery
• PowerAgency
• PowerLegal
• PowerReport
• PowerCTI Dialer
• PowerMessaging
• PowerSMS
• PowerAnalysis
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Collections
Dynamic Worklist Generation& Assignment
Visual Treatment Manager(Calls, SMS, Notices, etc.)
Scoring Engine(Collection Risk, Behavior, Profile, etc.)
Profiling and Segmentation
Unified Collections of multi-products or multi-host systems
On-line Performance Monitoring
Reports and Collections
Restructuring and ReschedulingManagement
Charge-off Management
Provisioning of Bad Debt (Specific and General)
Foreclosure Management
Collateral & Asset DisposalManagement
+Write-off Management with Financial Ledger processing engine
Statement of Accounts (SOA)Generation
Post-Dated Cheque (PDC)Management
Receipting & Payment Management
Reports for Recovery
Reports Designer
Reporting Scheduler
Multi-format output (xls, pdf, xml, etc.)
Embedded into the PowerApps Software suite from Kollect
Reporting Distribution via email
Comprehensive Charting and visual data depiction
4PowerReport
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As experts in Revenue Collection and Debt Recovery management, Kollect continuously innovates and brings real-time scalable technology solutions to the doorstep of its customers to ultimately improve profitability.
“Revenue Collection is the lifeblood for predictable cash flow
and profitability management. Today, with the global turmoil, its
even more crucial”
Kesh SinghCEO & President
Kollect Systems
3rd party Service providers Panel Registration
Accounts files & casesDistribution to Debt Recovery Agents & Law Firms
Contracts & Terms of Engagement Management
Billing and Invoice Management
PowerAgency Lite & PowerLegal Lite for service provider’s online use
Legal & Case Tracking by Bank and sevice provider’s staff
Report for Agencies & Legal
PowerAgency & PowerLegal
www.kollect.my 3Copyright 2000 - 2018
Kollect Systems
Kollect PowerApps provide real-time Customer Interaction facilities which enable Profit Optimization of Receivables Collections and Debt Recovery automation. Kollect PowerApps can scale from a few collectors working from a single location to thousands of collectors working in multiple locations, simultaneously with interfaces to the dialer, sms gateway and other interaction management technologies.
Alliance Member
Premier Business Partner
Alliance Member
SUSE Linux Certified
Alliance Partner Description
Partners & Alliances
AMD Opteron Servers
DSPP - ISV Partner
Clients
Kollect has many clients in Asia which have engaged Kollect for a variety of systems integration projects and other technology implementations. Some of the key clients of Kollect for Collection and Recovery are :
Clients Description
Encore ARC India
Asset Reconstruction Company India Ltd• Distressed Asset Buyer & Debt Rehabilitation company (Bad Bank)
Bank Islam – Malaysia• Islamic (Shariah) Financing• Auto, Home, Trade Finance, Cards & Business Financing
Hong Leong Bank – Malaysia• Mortgage, OD, Unsecured Lending• Hire Purchase – Auto Finance• Credit Cards
Version 20184 Corporate Profile
• Distressed Asset Buyer & Debt Rehabilitation company (Bad Bank)
Corporate Profile
Kollect leverages significantly on its partnerships with regional and local business partners to undertake the reselling of its proposition as part of a solution to the customers. The regions covered by Kollect’s business partners include:
● ASEAN - Malaysia, Singapore, Indonesia, Vietnam, Philippines, Myanmar, Thailand
● South Asia – India, Bangladesh, Pakistan, Sri Lanka
● Middle East – Saudi Arabia, UAE, Kuwait, etc.
● Europe and other territories
● Africa – Nigeria, Kenya, South Africa, Ghana, Egypt
Clients Description
Malaysia Airports Holdings Berhad
• Airport Services comprising of Aero and Non-Aero clients
Cheng & Co, Chartered Accountants• Company Secretarial, Accounting, Audit,
Tax Management Consultancy and Services
YYC Advisors
Pelita Holdings Bhd• Land Custody and Development Authority, Property Management Revenue Collections
Pangkalan Bekalan Kemaman Sdn Bhd • Terengganu State owned company
• Support resources to the Oil and Gas industry
• Company Secretarial, Accounting, Audit, Tax Management Consultancy and Services
Malaysian Building Society Bhd – Malaysia• Islamic (Shariah) Financing• Auto, Home, Trade Finance & Business Financing
Kollect has also established strong links with global technology and consulting providers. Some of them are as follows:
Kollect’s Innovations and Unique Value Propositions
Standards based technology architecture
Innovative & Scalable Application Architecture – today!
Support very low bandwidth for remote site access via innovative real-time compression “on-the-wire” whereby only compressed data is transported between application server and desktop
Business Rule Engine to support a more dynamic and easy to depict rules management platform
Behavior scoring engine with ready made scorecards to support predictive analytics in decision making
Thousands of users – Collectors, Recovery officers, 3rd party agencies and law firms
Millions of Accounts and Customers supported by the application
Java Components and Framework with N Tier Architecture
Standard Technologies – Java, XML and SQLOperating Systems supported – Linux, Unix & Windows (LUW)Databases supported – Oracle, SQL Server, DB2, PostgresSQL and MySQL
Webserver embedded in the application – no dependency on external webservers
Application Distribution & Deployment manager – Java WebStart
Unicode for multi languages is supported via XML configuration files
Computer Telephony Integration (CTI) is supported for Genesys, Aspect, Avaya & Asterisk. Softphone is also available from Kollect, as an integrated part of the application
Workflow for Foreclosure and Litigation management
Foreclosure management including the Auctioning process
Litigation management allowing for legal case generation, tracking and closure
Online integration to Host System
Real-time online interfaces to host systems for instant information access via PowerMessaging, an SOA enabled component which can run within PowerApps or as an adaptor within Websphere Message Broker Ready made online interface messages are available for Silverlake, Atos Cardlink, Ascend, and other host systems.
Comprehensive capabilities in Collection, Recovery and Agency Management
Rich Internet Application (RIA) Web 3.0 to support a rich dataset required by collections and recovery personnel daily for highspeed access
Customizable Solution
Rapid configurability which allows for a speedier implementation setup of the entire application
Dynamic Worklist and Treatment management process
www.kollect.my 5Copyright 2000 - 2018
Kollect Systems
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Customizability ease is a major strength, which allows the solution to be adapted to many different domains including Banking, Telco, Credit Cards, Auto, Bad Bank, Shariah, etc. Customizability is supported at many different levels of the application including GUI forms via GUI Builder, Metadata, Rules dictionary, Data transformation & loading, Workflow and reporting.
Kollect’s data model is “Customer Centric” where all Accounts belonging to the same Customer are linked and visible in a customer tree component
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Experienced Implementation Methodology
Benefits of Kollect’s Proposition
Corporate Profile
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● Ready-made templates to support rapid implementation, while allowing for flexibility to adapt to specific customer’s environment in areas like requirements, customizations, testing and deployment.
● Extensive test cases to support a more rapid QA process during the implementation cycle of the projects.
● Best practices of Collection and Recovery are recommended to the clients to support their existing processes.
There are many significant and tangible benefits that can be derived from Kollect PowerApps. Some of the primary benefits are as follows:
Reduced Bad Debt, significantly
Reduced Non-performing Accounts Receivables or Loans (NPL)
Reduced Provisions for Bad Debt
Reduced Risks for revenue realization
Reduced cost of collection
Reduced & optimization of staff head count as automation facilitates better handling of collection growth.Ability to set & monitor KPI of collections staff
Improved net flow rates
Improved cash flow and profitability
Improved number of “self-cures” amongst delinquent customers, via predictive behavior scoring at Account and Customer levels
Improved Foreclosure management and Legal litigation tracking system
Improved management of write-offs and write-backs
Improved performance tracking of internal staff and external 3rd Party agencies and law firms
Improved management of the “Bad Bank”
Improved execution of Distressed debt management with better tracking of debt selling and buying
www.kollect.my
Identification Details
General Information
Contact Details Income Asset / Liability
DetailsBank Accounts
Details
Identification Details
General Information Contact
Details
Asset / Liability Details
Bank Accounts Details
Income
Kollect Systems
7Copyright 2000 - 2018
Kollect PowerApps Comprehensive Data ModelKollect PowerApps has a very comprehensive view of all the relationships that revolve around acustomers and loans. The main elements are:
● Borrower
● Co-borrower
● Guarantor
● Reference
● Collateral
● Banker / Lender
Corporate Profile
Industry Line of Business Description
Kollect Systems Sdn Bhd
www.kollect.my Copyright 2000 - 2018 8
Kollect PowerApps is a highly versatile set of software applications which can be used by various industries and organizations to automate the Revenue Collection and Debt Recovery processes. Some of them include :
Banking & Financial Services
Telecom
Utilities
Government
● Credit Cards
● Auto Loans / Leasing
● Loans / Mortgage
● Shariah Loans
● Insurance
● Distressed Debt - Bad Bank
● Collections and Recovery for Pre-NPL and Non-Performing Loans
● Recovery - Loan Restructuring, Rescheduling, Remedial management, Visitation, Shortfall, Legal management and Foreclosure management
● Integration to host Core Banking systems - CardLink, SemaCard, CardPro, Silverlake, Citel, Fidelity, Alltell, iFlex, Sungard, Misys, Fiserv and many more
● 3rd Party Management - Legal, Outsourced Collection Agency, Reposession & Auction
● Distressed debt buyers, loans rehabilitation restructuring and collateral disposal (ARC, ARM & Bad Bank)
● Wireless
● Wireline
● ISP / Leased Line
● Cable / Satellite TV
● Electricity
● Water
● Sewage
● Pension / Provident Fund
● Tax Board
● City and State Councils
● Housing Loans
● Student Loans
● Revenue Collections and Debt Recovery for effective execution of the Revenue Assurance Lifecycle
● Integration to Billing Systems, Service Provisioning, Fraud, Bulk Printing, Predictive Dialer, Bill Presentment & Payment and Call Center / CRM systems
● Some of the supported hosts integration include: Amdocs, Convergys -Geneva, Kenan Arbor, Atos Origin - BSCS, Clarify, Siebel, Peoplesoft CRM, Avaya, Alcatel Genesys T-Server and many more.
● Revenue Collections and Debt Recovery for effective Revenue Assurance Lifecycle
● Integration to Billing Systems, Service Provisioning, Fraud, Bulk Printing, Predictive Dialer, Bill Presentment & Payment and Call Center / CRM systems
● 3rd Party Management - Legal, Outsourced Collection Agency, Reposession & Auction
● Revenue Collections & Enforcement Management
● Legal Recovery - Civil & Criminal
● Case Management Workflow & Policy Management
● Arrears Assessment & Non-Compliance Detection
● Treatment Actions (Visitations, Calls, Notices, etc.)
● Payment integration to financial systems
● Integration with Call Centers, Internet Portals, Imaging Document Management, Statutory Bodies and Government Departments, etc.
● 3rd Party Management - Legal, Outsourced Collection Agency, Repossession & Auction
Tel: +(603) 8605-3378 Fax: +(603) [email protected] www.kollect.my|