Corporate Profile

Our Roots Member of HOLCOM Holding

– 250+ companies in 35 countries

– 5,900+ professionals

– Operating since 1967

Crystal

Networks

HOLCOM

ATG Midis Group

GlobalCom ME Europe Africa

73712% 180

3% 1693%

1,63027%

3,21454%

Gulf & Saudi

ArabiaLebanon Central &

East EuropeOther ME France &

Africa

Our Affilia es

Distribution & Retail Software & SolutionsEnterprise & Services Site & Power

ITG Solutions Tree

Networking & Telecom.

Imaging & Printing

Renewable Energy

Smart Bldg. & EPS Solutions

Advanced IT Infrastructure

Also available as a CLOUD-based Service

Enterprise Solutions

Site & Power• Data Center / Disaster Recovery Sites• Power Solutions

Call Center Services

Vertical Solutions

• Banking

• Hospitality

• Higher Education

• Healthcare

• Telco

CLOUD Services

Company Snapshot Oracle Platinum Partner 15 Years running

– Specialized Partner MW & Service Oriented Architecture (SOA) – Specialized Partner Oracle Database 12c– Specialized Partner Oracle Data Integration (ODI) – Specialized Partner Identity Management

Award-winning Oracle Platinum Partner– Partner of the year 2018 Cloud Platform (PaaS) Levant, Egypt and North Africa– Oracle Technology Partner of the year 2016– Oracle on Oracle Partner of the year 2016– Oracle Excellence Award 2013– Oracle Specialized SOA Middleware Partner 2013

Specialized in the implementation of: – Oracle SaaS Applications – Oracle PaaS & Technology : Enterprise and Data Integration + Identity & Security – Oracle IaaS and Database: Data and IT Management

Member of BIAN (Banking Industry Architecture Network)

Primeware Awards

Our Consulting Services We provide focused & managed services in the following areas

Database, DB Security & DB Options IaaS

Our Core Expertise

Consulting, Implementation and Rollout– Proven method for On-Prem & Rapid SaaS Implementation - Setup & configuration

– Process consolidation and optimization - Testing documentation and training

– Support for existing configured modules - Functional Service Request Management

Maintenance and Support– Release Upgrade tailored to your business constraints

– Optimization and Tuning

– Onsite and Remote Support

Integration, Reporting and Testing – Hybrid Integration – Fusion conversion and data migration – BI Reporting – Technical service requests management

Primeware SOA Reference Architecture

Consistency: – Address (same) challenges in a uniform way– Patterns can assist with consistency of design

Reliability: – Fit for purpose– Handles “error” scenario’s

Extensibility: – Design can be adapted to change in ways

foreseen and unforeseen

Provide Recurring Architectural Capabilities:– User Experience– Identity and Access– Monitoring and Auditing

Meaningful categorization of services to quickly identify:– Source

– Destination

– Impacted applications

Consistent naming conventions and integration patterns to simplify development and support for improved quality

Enhanced fault handling components

Strict adherence to security and auditing requirements for data exchange

Improve return on investment of future development effort through effective reuse (e.g. composite applications, business process management etc.)

Primeware SOA Reference Architecture

Full Identity Lifecycle Implementation Access Control

– Single sign-on

– Identity federation

– Web access control

– Web services security

Identity Administration– User, role management

– User Provisioning

Identity Infrastructure– Virtual directory

– Directory

Identity Governance

Access Management

Directory Services

Up to 7TB per hour of real world data loading and

complex transformations

ODI Implementation ODI is Simpler

– Simpler Setup, Configuration, Management, and Monitoring– Simpler way to do Mapping using Declarative SQL Interfaces– Simpler Deployment with Fewer Hardware Devices– Simpler extensibility with Knowledge Module code templates

ODI is Saves Money (Lower TCO, Higher ROI)– Less Hardware & Energy Costs with E-LT Architecture– Less Time Wasted on Unnecessary ETL Mappings, Scripting,– and Complex Training– Less Integration Overhead Integrating with Applications, SOA, and

Management Software

ODI is Faster– Fastest E-LT Bulk/Batch Performance– Faster Real Time integration– Replication, and SOA infrastructure– Faster Project Setup, Design and Delivery

Intelligent Bot Implementation

Co-called “chatbots”:

– Computer systems that stimulate a conversation with a real person

– Represent a test-based dialog system

– React to the programmed commands with a predefined computer systems that simulate a conversation with a real person

Bots help serve clients faster, at lower costs, wherever they are and whenever they wish

ChatBot - Demo

Use Case – Get Balance

Benefits of ChatBot:– Functionality improvement

– Time saving

– Service flexibility

– Efficiency and service improvement

– Costs reduction, sales increase

Oracle Database Managed Services Our expertise in Oracle databases

Database Managed Services

Implementation Maintenance & Support

Installation & Configuration Upgrade & Migration High Availability Architecture Space Management & Capacity

Planning Clustering & Partitioning Advanced Security: Audit Vault and

Database Firewall

Database Management Backup & Disaster recovery Daily Monitoring & Support Performance Monitoring & Tuning

(Database level, SQL query level...) Security Administration

Engineered Solutions Specialized Partner Oracle SuperCluster, Exadata & Exalytics/BI Managed Services

– Analyze

– Architecture Planning & Roadmaps

– Consolidation Services

– Tuning / Optimization

– Support

– Professional Services

– Training / Skills Transfer

Broad system integrator experience

Strong industry backgrounds

Up-to-date on Oracle applications and technologies

Leverage Tier One

enterprise technology

Primeware Differentiation

Employ great

people

Have a strong

commitment to

We

Scalable & flexible architecture

Robust / integrated modules

One source of truth

Service excellence

Client success and goals

Our Consultants Our consultants bring many years of experience to the projects

The team includes highly skilled consultants with 12 to 15 years of Oracle expertise, thus providing expert insight to every project

– Our application consultants have acquired a deep knowledge in industry specific bestpractices on top of an excellent product know-how.

– Our technology consultants are well-trained on the products they are implementing andwork with some of the most advanced emerging technologies around.

With more than 30 successful projects, the Primeware team has lived through many of the challenges facing clients today

Proven Implementation Process

Implementation methodology– RI (Rapid Implementation for Oracle)– OUM (Oracle Unified Method)

Special focus on change management

Special Focus on Change ManagementInception Elaboration Construction Transition Production

Project Lifecycle - Risks

PrimeWare Value proposal for Risk Mitigation

Learning and Performance Management across the project lifecycle

No or Lack of Clear Change Management

Strategy

Constraints on Resource Time to develop detailed

test scripts

Inaccurate test script content and

inefficiencies in updating content

No uniform Method to track

solution absorption &

auditable results

Lags in communicating

production enhancements or

fixes

Conduct Learning

Assessment & Develop Learning

Content Grid

Automatically generate test scripts

with UPK-No time required to

document navigation and required results

Validate Accuracy of Test Scripts

and Related Role functions with

UPK

Measure and Report on User

Content Absorption using

UPK

Determine preferred learning

in UPK, absorb solution and lessen

dependencies on tradition ILT

Major Customers Banking & Finance

Public Sector

Higher Education

Major Customers Insurance

CommunicationsService Providers

Other

Holcom Headquarters

4,500 m2 of land 33,000 m2 of construction 3 blocks 5 floors Solar powered & energy

efficient building Finalist at MIPIM Award

2016, for ‘Best Office & Business Development” (MIPIM is an international real estate competition)

For more infowww.primeware-me.com