Cotswold Outdoor Ltd

Wendy BrutonHR & Training Advisor

My Outdoor Career….

• Started in the outdoor industry in 1993

• First role –Survival Aids – part time retail sales

• Moved to Cotswold Outdoor Ltd in 1994 -retail sales assistant

My Outdoor Interests….

• Mountain Biking• Hill – Walking • Natural History and conservation• Running• Camping

My Outdoor Career

Part Time Retail Sales Assistant

Full Time Retail Sales Assistant

Assistant Store Manager

Store Manager

HR & Training Advisor

Retail Roles….

• Serving customers• Kit knowledge• Merchandising• Systems• Cash handling• Stock replenishment

“ teamwork, like-minded people, really interesting products, friendly, fun, interesting job, great training, enjoy problem solving, feels great to help, interact with customers and get the sale…”

Why work in outdoor retail?

Retail Management roles….

• Responsibility for the team, customer service, stock and the building • Overseeing great customer service• Problem solving• Management admin• Developing the business

An Assistant Manager….

“ lots of challenges, everyday is different, tasks are customer driven, need great organisation skills and time management, really feel involved in the decision making, responsible for the success or failure of the store, feel a real pride in the job….”

The thoughts of……..

My current role….

• Recruitment• Advice• Performance development• Reporting• Lots of projects…..

How did I get to my current role?

• Support from Cotswold Outdoor• Experience• Qualifications• Regular involvement in working

groups throughout career

“ The opportunity to make a real difference. Getting involved in interesting projects, helping to develop the way we will work in the future, using my knowledge to support managers and staff. Working in an industry that I enjoy.”

What I love about my job ……..

Cotswold Outdoor Ltd

• Established in 1974 • Part of a group including

A.S.AdventureBever Zwerfsport

• Stores, mail order and website

Cotswold Mission

• The best and most complete range of outdoor brands

• Honest advice based on a friendly approach and product knowledge from the best staff who are passionate about the outdoors

• A commitment to work with local communities to promote the development and understanding of outdoor activities

Stores

50 Stores – March 2010

Plans for another 10+ this year

Over 1000 employees – the majority work in our stores

Your Outdoor Career…..?

• Apply direct to stores or on-line at recruitment@cotswoldoutdoor.com

• Speak to me about current opportunities

• Visit www.cotswoldoutdoor.com

Your Outdoor Career…..?

I’m happy to take any question

s…..