could you do just one more thing? - southwest showcase
TRANSCRIPT
Scope Creep is:
Three Ways to Use Scope Creep to Your Advantage:
1. 2. 3.
New Resources:
1. 2. 3. 4. 5.
Your Resources:1. 2. 3. 4. 5.
Triage A Request – Best Plan of Action:
QuickCheapRight
Could You Do Just One More Thing?Presented by Lynne Wellish, cmp chse cho
Assigning Priority Order to Projects and Events
[email protected] | WWW.LYNNEWELLISH.COM | 602-628-7026
Raise Your Hands
You Are Asked To Do One More Thing!
Have You Felt Empty?
“Scope Creep Is When The Scope of The Project Keeps Creeping Outward.”
(Julia Rutherford Silvers, CSEP)
Goals & Objectives1. Identify The Term “Scope Creep” And Learn Three
Ways To Use It To Your Advantage.
2. Add Five New Resources To Assist You While Your “To Do” List Keeps Expanding.
3. Triage A Request And Determine The Best Plan of Action Based On The Eternal Dilemma of Quick, Cheap, or Right.
Anatomy of an event
6 Dimensions to the experience:
Anticipation
Arrival
Atmosphere
Appetite
Activity
Amenities
“Boundaries Are Construction Cones On The Road To Keep The Project
Headed In The Right Direction.” (Thomas Cutting)
Out of Boundary Experiences
Inside Plan
YOU ARE
HERE
ThinkInk
http://ithinkink.wordpress.com/2012/06/07/how-can-pr-agencies-collar-the-dreaded-scope-creep/ -respond
That’s right. You’ve been jacked by the Scope Creep.
Scope Creep In Meetings & Events
May Occur As A Result From:
▪ Increase Or Decrease Of Attendance
▪ Enhancements To Meeting Or Event
Changes May Not be In Alignment With:
Typically in the meetings industry, the scope increase s consist of either an increase or decrease of
Time & Money
Delegation and Direction
Personal Suppliers
Space
Has This Happened To You?
Daily, Weekly, Monthly?
Scope Creep Advantage
Three Ways To Use It To Your Advantage
1. Moment Of Truth – Present Your Idea
2. Bring ROI Back To The Goals & Objectives
3. Bring Value To Your Job Performance
Tell Us About It…….
EVENT CHANGE ORDER Job Name and
Number__________________________________________________
Date______________________________________________________
Client name_______________________________________________
Event______________________________________________________
Event Coordinator__________________________________________
I authorize the following changes and agree to pay for the additional charges and understand this amount is just an estimate.
_______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ Authorized
By__________________________________________________________
Protect Resources -Most Abused & Sucked Dry
▪ Time
▪ Money
▪ Human
▪ Information
▪ Communication
▪ Training
▪ Serviceability
▪ Trends
“Projects Never Go Over Budget…Tasks Needed To Complete The
Project… Go Over Budget!”(Mike Ingardia)
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1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
East
West
North
My boss often assigns duties to me that I don’t have the resources to successfully complete. How can I avoid being set up to fail like this?
In Proposal A, offer a timeline that includes the money necessary to obtain the resources you need to complete the assignment to your boss’ specifications.
In Proposal B, supply a similar timeline, only without the additional resources that will aid in its successful completion.
Planner Best Practice▪ Manage Scope, Don’t Just
List Objectives And Retain Responsibility.
▪ Prevent Suppliers From Increasing Scope Just To Please A Customer.
Invoicing
TIP:
Bottom Line Case Study Discussion
▪ Badly Planned & Executed Meetings Are
a Financial Drain.
▪ They Have Potential Of Making The Participants
Feel Frustrated & Unproductive.
▪ Making Simple Changes To Protocols For Running And Recording Outcomes Can Shift The Dynamics Into a Highly Effective Mode.
New Resources▪ Technology & Training
▪ Volunteers Or Retired Employees
▪ Internal Resources
▪ Interns
▪ Outsourcing
When outsourcing can save you money - and some sanity
As planners, we're often too busy to reach for the help we need. Take a moment, take a breath and make the time to contact people who are waiting for your call. Help is truly just a moment away.
Your Resources?
What Are Your Resources?
How Have You Utilized Them?
Triage A Request
Best Plan Of Action Based On The Eternal Dilemma Of Quick, Cheap, Or Right.
“Process Of Prioritizing Patients Based On The Severity Of Their Condition.”
Triage & MeetingsAssigning Priority Order to Projects
Where funds & Other Resources:
Can Be Best Used
Are Most Needed
Or Most Likely To
Achieve Success
Color Code System
Use Color Code System As Requests And Emergencies
Assign Each Color To A Task Manager
Q&A
This is the time you get to ask any questions.
Or perhaps provide any feedback.
Or perhaps share a Life Lesson
1. ReviewIdentify The Term “Scope Creep” And Three Ways To Use It To Your
Advantage.
Scope Creep Is Uncontrolled Changes – the Scope Creeps Outward.
1. Moment of Truth – Present Your Idea
2. Bring ROI Back to the Goals & Objectives
3. Bring Value to Your Job Performance
2. ReviewFive New Resources To Assist You While Your “To Do” List Keeps Expanding.
1. Technology & Training
2. Volunteers Or Retired Employees
3. Internal Resources
4. Interns
5. Outsourcing
3. ReviewTriage A Request - Determine The Best Plan of Action
Quick
Cheap
Right
Be Ready!
The Uninvited Guest …Scope Creep Is Coming to Visit You Soon!
Thank You for Attending
“Could You do Just One More Thing?”
Lynne
For additional Information:[email protected]
All materials shared and presented in this workshop are the sole property of Lynne Wellish, CMP CHSE and
Permission is required to reprint or use this material in printed or presentation format.
copyright 2019