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Council of Australasian University Directors of Information Technology
ANNUAL REPORT
2019
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Council of Australasian University Directors of Information Technology Inc
www.caudit.edu.au
CAUDIT ANNUAL REPORT 2019 1
TABLE OF CONTENTSABOUT CAUDIT 2PRESIDENT’S REPORT 3CHIEF EXECUTIVE OFFICER’S REPORT 5
CONNECT 6CAUDIT Members 7Members Meetings 8THETA 2019 9USA Study Tour 2019 10Procurement Study Tour 2019 10CAUDIT’s Strategic Partnerships 11
ENABLE 12Inaugural CAUDIT Awards 2019 13CAUDIT Leadership Institute 2019 14CAUDIT Managers Program 2019 14Strategic Procurement 15CAUDIT 2019 Strategic Initiatives 16Other Initiatives 17Communities of Practice 18
CHALLENGE 20CAUDIT Benchmarking 2019 21CAUDIT Top Ten Topics 2019 222019 Top Ten Rankings 23
ORGANISATION OVERVIEW 262019 Financial Overview 262019 Governance Overview 272019 CAUDIT Executive Committee 28CAUDIT Members and Representatives 29CAUDIT Committees 35CAUDIT Working Groups 36CAUDIT Communities of Practice 40CAUDIT Leadership Institute 2019 43CAUDIT Managers Program 2019 44CAUDIT Staff 46
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ABOUT CAUDITCAUDIT’s purpose is to support each other in leading application of digital capabilities to transform education and research. CAUDIT realises this purpose through three strategies:
CONNECT, ENABLE and CHALLENGE
Through actively connecting CAUDIT’s Members, CAUDIT broadens their impact within the higher education and research sector, both locally and internationally. CAUDIT’s emphasis on reciprocal exchange between Members stimulates the productive reach of ICT. CAUDIT maintains a network linking CAUDIT Members, international colleagues, service providers, and vendors.
Membership of the Council of Australasian University Directors of Information Technology (CAUDIT) is drawn from universities in Australia and New Zealand, and the nearby Asia Pacific region, along with major Australian research and teaching organisations.
Each Member is represented by the most senior person with strategic and operational responsibility for ICT – with the roles being variously titled Chief Information Officer, Chief Digital Officer, or Director, ICT.
CAUDIT is an incorporated Not-For-Profit Association, governed through an Executive Committee of elected Member Representatives.
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It is interesting to be writing amid the COVID-19 crisis about 2019, which was such a positive year for CAUDIT. Looking back over the year has brought a feeling of lightness in an otherwise bleak time. I hope you enjoy this backward glance with me.
CAUDIT’s membership is its strength. The willingness of Member Representatives, and their teams, to collaborate, engage and help each other is inspiring. The time given to the initiatives and activities within CAUDIT is extraordinary. Thank you to every Member Representative and their teams for making CAUDIT what it is today – a collection of amazing individuals who create a space to provide thought leadership and sharing to enable innovation across our sector. Thought leaders are informed opinion leaders and the go-to people in their field of expertise. They are trusted sources who move and inspire people with innovative ideas; turn ideas into reality, and know and show how to replicate their success. The CAUDIT Members and the CAUDIT organisation show this thought leadership every day.
Thought leadership was showcased by the CAUDIT events in 2019. The first was our biennial conference - THETA: The Tipping Point. On behalf of all attendees, thank you, Fiona Rankin (our host and CIO, University Wollongong), and all involved with the setup and delivery of an excellent event,
including speakers, attendees, sponsors and exhibitors. The Member Meetings and the inaugural CAUDIT Awards provided a unique opportunity for sharing amongst our membership. All events organised by CAUDIT were thought-
provoking and entertaining. It is a valuable exercise to talk to our colleagues across the sector to discuss common issues and find sector-wide solutions.
2019 saw the mobilisation of two strategic initiatives. The Cybersecurity initiative has developed into AHECS, the Australasian Higher Education Cybersecurity Service, which is a showcase of collaboration in the sector for a need recognised at the highest levels within Australia. The partnership that is AHECS between AARNet, AusCERT, AAF, REANNZ and led by CAUDIT is proving to be an excellent vehicle to help the entire sector with Cybersecurity. Along with Cyber, the membership voted on expanding Professional Development as a sector initiative. This initiative is still in its infancy but is developing well, and I look forward to the engagement through the short courses.
The services we, as members, have grown used to and rely on are still being provided at the highest standard. Procurement, Benchmarking, the CAUDIT Leadership Institute and Managers Program are thriving. IT suppliers are beginning to understand engaging with the entire sector via CAUDIT is a unique and valuable way to connect with us all. The CLI continues to provide the sector with influential thought leaders. Each year the Benchmarking team finds new and improved ways of
seeing the data in different ways to help each of us develop the information for our respective hierarchies.
Over the past year, CAUDIT has received membership applications from organisations which don’t fit in our current membership categories. At the end of 2019, the CAUDIT Executive started a membership category review. It will be completed in 2020 time permitting.
After working in the corporate sector, the Communities of Practice managed by CAUDIT, are a breath of fresh air. The fiercely competitive nature in the corporate arena inhibits true collaboration and development. Sharing at the grassroots level, where colleagues from all member institutions can share and develop solutions together, is the absolute best of CAUDIT. Member institutions appear to agree with the increase in membership of the CoPs up 41% on the previous year.
Finally, I would like to thank the CAUDIT team led by Anne Kealley who are a small but incredibly resourceful team who “punch above their weight” when it comes to delivering incredible services to our membership. Also, with me on the CAUDIT Executive: Kerrie Campbell, Kerry Holling, Scott Sorley, Niranjan Prabhu, Warwick Calkin and Eion Hall. Each of these Executive members gives up their time during their busy lives to lead CAUDIT in supporting each member, so all of us get a substantial benefit from our membership. Being President of this organisation is a highlight of my time in the Higher Education Sector.
PRESIDENT’S REPORTGINA WHITE
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2019 flew by with the usual stimulating Members Meetings in Autumn and Spring. At the Annual General Meeting, Members elected Gina White (Director, Technology Services, Southern Cross University) as President, Kerrie Campbell (Chief Information Officer, Flinders University) as Vice President, and Warwick Calkin (Chief Information Officer, The University of Western Australia) to the Executive Committee. Members thanked Bruce Callow (retiring President) for his considerable contributions to the Executive and CAUDIT.
May 2019 saw the inaugural CAUDIT Awards presentations. Recognising and celebrating exceptional achievements of people working in IT within higher education and research, awards were presented in five categories – Emerging Leader, Operational Excellence, Excellence in Research Support, Improving Student Success, and Innovation in Teaching and Learning. Judges commented on the innovative and high-quality work, and how tough it was to select between multiple worthy entrants. Well done to all entrants!
Other successes for 2019 included the creation of two new Communities of Practice (IDAM and DevOps), increasing the number to 11. Total CoP membership increased to almost 1,500, (up by 41% over 2018) with Cassandra Spencer’s enthusiastic support. A number of the CoPs held conferences. The University of Wollongong hosted THETA 2019, the biennial
conference CAUDIT runs in partnership with CAUL and ACODE. Terrific work was done by Fiona Rankin, her team and her CAUL and ACODE colleagues at the University of Wollongong, along with Kerry Holling from Western Sydney University, the Conference Project Officer, the conference company and CAUDIT staff.
Our annual Leadership Institute and Managers Program again received rave reviews from participants: 1062 individuals have completed these programs since their inception. Unfortunately, in 2019 gender balance of participants decreased to 33% female in both programs.
The quality of annual benchmarking data submitted by members continued to improve and a variety of results were made available via a focused hard copy report and online interactive charts. Members also undertook surveys via CAUDIT services, furnishing much useful information to members.
A Strategic Initiative Development Manager (Greg Sawyer) was seconded from The University of Sydney to progress the two strategic initiatives prioritised by members – cybersecurity and expanding our professional development offerings. With collaboration fundamental to everything we do, CAUDIT brought together AusCERT, AARNet and REANNZ to form the Australasian Higher Education Cybersecurity Services (AHECS) initiative led by CAUDIT.
International engagement continued, primarily with colleagues in the USA (EDUCAUSE), South Africa (ASAUDIT), Canada (CUCCIO, BCNET, and Cybera), and the UK (UCISA).
I would like to thank Member Representatives and their teams for their support, and engagement with their CAUDIT colleagues during the year. I’m sure everyone appreciates the efforts of Executive Committee members, Benchmarking Advisory Committee, Strategic Procurement Committee, THETA Conference Committees, Top Ten Working Group, AHECS Working Group, Professional Development Working Group, Microsoft Working Group, Chairs of Communities of Practice and their members, CLI Faculty members, 2020 Cybersecurity Strategy Working Group, and Membership Category Review Working Group (a work in progress). Suffice to say, during 2019 many Member Representatives and their staff contributed for the collective benefit of all members.
I would also like to thank the CAUDIT staff who have worked hard throughout the year – as they always do – and supported members to the best of their abilities at all times.
CHIEF EXECUTIVE OFFICER’S REPORTANNE KEALLEY
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CAUDIT Members have ready access to a network that invites continuous exchange of expertise, ideas, and options. This orientation to collaboration is embedded in CAUDIT’s culture, structure, and work processes, intentionally linking ITC leaders and staff across Member institutions.
CAUDIT extends this central Membership focus by maintaining a durable network of incisive and responsive touchpoints with domestic, regional, and international organisations having operational and strategic relevance to CAUDIT Members.
These multidimensional connections provide multiple reference points for CAUDIT Members to explore key issues in timely, well-informed, inclusive forums and formats.
Benefits from these connections are outlined in this Annual Report section which reviews key 2019 events:
Autumn and Spring Members Meetings, open to representatives from all 63 CAUDIT Member institutions
THETA 2019 conference
Study tour to US higher education institutions and IT vendors
CAUDIT’s participation in a Procurement Summit held in Canada.
CONNECT
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CAUDIT MEMBERS
3 members
5 associates
4 members
1 member
1 member
2 members
1associateNational
2 members 1associate
7affiliates
3 members
8 members
8 members
10 members
2 affiliates
3 associates
2 associates
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MEMBERS MEETINGSCAUDIT’s Autumn Members Meeting (AMM) and Spring Members Meeting (SMM) are forums that collegially review CAUDIT’s agenda, determine arenas in which CAUDIT must take the lead, and share progress. Of equal importance, Members Meetings sustain professional networks across higher education and research institutions, and furnish challenging ideas for enhancing the sector’s digital capability.
Autumn Members Meeting22 and 23 May, 2019 Novotel, WollongongHeld immediately following the THETA 2019 conference, the AMM drew on THETA’s Tipping Point theme: the point where IT innovations cross a threshold to spread widely and quickly. Insights about what comes next are crucial for CAUDIT Members – higher education and research institutions are early adopters of new technology.
The AMM provided opportunities for conversations that gauged the impact of new technology uptake on institutional strategy, budgets, planning, services design, security, and more. International and Federal Government presenters surveyed challenges on many topics, including cybersecurity and research support. The meeting also saw the launch of version 2.0 of the CAUDIT Higher Education Enterprise Architecture Business Reference Model.
AMM participants received updates on CAUDIT’s professional development and cybersecurity initiatives, as prioritised by CAUDIT Members, and attended the inaugural CAUDIT Awards presentation.
Spring Members Meeting1 and 2 October, 2019 University of Technology, SydneyCybersecurity was explored at depth and from many perspectives during the SMM, which included an update on the CAUDIT-led initiative to establish the Australasian Higher Education Cybersecurity Service and a presentation by a representative of the Government’s Canberra Joint Cyber Security Centre (JCSC). An overview of outcomes from CAUDIT’s 2019 Benchmarking round provided challenging inputs to collegial networking among participants.
The SMM considered CAUDIT’s procurement priorities, and also benefited from case studies about projects in higher education and research institutions that offered discerning learnings in areas ranging from data management and governance to data warehousing. The second day finished with presentations from a number of start-ups via an Early Birds Marketplace session.
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THETA 2019 – THE TIPPING POINT 19-22 May 2019
THETA – The Higher Education Technology Agenda – is Australasia’s spotlight biennial conference for those working with and in ICT, library, and teaching and learning in higher education and research. CAUDIT, CAUL, and ACODE collaborate to conduct THETA as a true conference ‘by the sector, for the sector’.
THETA 2019’s theme, The Tipping Point, recognised that understandings of disruption, technology and its application has moved quickly through development and testing to a tipping point: widespread adoption in society, and notably quick adoption in higher education and research.
THETA 2019 proved thought-provoking for 711 delegates who engaged over four days in seven keynote/invited speakers, 129 paper presentations, and four experiential campus tours.
CAUDIT thanks Chair Fiona Rankin and the team from the University of Wollongong for hosting THETA 2019, and all who contributed to its planning and conduct including the 53 valued sponsors and exhibitors.
We look forward to welcoming delegates to THETA 2022 in Perth.
Platinum sponsors
Gold sponsors
Silver sponsors
Bronze sponsors
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CAUDIT’s study tours enable staff from CAUDIT member institutions to establish professionally and institutionally valuable performance yardsticks and networks, to exchange ideas and options for developing and applying IT capability, and to engage with IT vendors about responses to emerging needs.
CAUDIT’s USA Study Tour 2019 ran from 17-25 October, following EDUCAUSE 2019 – the USA’s
spotlight conference for IT in higher education. Seventeen delegates participated in the Tour, hailing from 13 Australian and one New Zealand university. Stops in Chicago, San Francisco and Seattle involved pre-arranged, structured visits to six universities (Northwestern, Illinois, Loyola, UC Berkeley, Stanford Washington) and four vendors (Salesforce, ServiceNow, AWS, Microsoft).
At the conclusion of the USA Study Tour the CAUDIT Director Strategic Procurement, Steve Johnston, continued to British Columbia to meet with universities and peak bodies to share procurement approaches and practices.
The inaugural International Higher Education IT Procurement Summit was hosted by BCNET in Vancouver Canada on 31 October and 1 November 2019 with representatives from across Canada (BCNET, Cybera, ECN, Info-Tech) and one Australian.
Each representative brought a unique perspective and had a slightly different approach to providing value to their stakeholders. The challenges are similar with the same vendors providing the same opportunities and challenges across the world.
The key learning from the summit was the focus on procurement value metrics being developed in Canada.
USA STUDY TOUR 2019
PROCUREMENT STUDY TOUR 2019
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CAUDIT has formal strategic partnership agreements with organisations that can make material contributions to CAUDIT Members’ strategic and operational practices and which are of mutual benefit to both partners.
The agreements have created robust communication channels through which CAUDIT Members can explore ideas, options, and solutions surrounding ITC applications in higher education and research.
CAUDIT’s strategic partnershipsOn behalf of Members, CAUDIT has strategic partnerships with six organisations.
CAUDIT’S STRATEGIC PARTNERSHIPS
Australia’s Academic and Research Network
Australian eResearch Organisations
Association of South African University Directors of Information Technology
Coalition of Higher Education Information Technology Associations
CAUDIT’s strategic memberships
Ovum
Council of Australian University Librarians
Australasian Council on Open, Distance and e-Learning
Gartner Inc
Similarly, CAUDIT is a member of the following three sector organisations.
EDUCAUSE
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CAUDIT Members rely on their ITC professional colleagues to partner with them in order to ensure institutional digital capability matches end-user expectations. Their exemplary technical skills must be accompanied by leadership, collaboration and a host of other ‘soft’ skills.
CAUDIT Members consistently reinforce a collective priority for transformation through extending technical, management, and leadership skills among their ITC staff. CAUDIT responds with an enabling suite of dynamic professional learning opportunities specifically designed for people who work with technology in higher education and research. CAUDIT also pursues strategic initiatives that enable CAUDIT Members to hold a digital capability lead.
CAUDIT Members enable their ITC staff to manage today’s service environment, and to prepare for tomorrow’s strategic complexities, through emphasising collaboration and problem solving, and advancing best practice:
CAUDIT Awards, inaugurated in 2019
CAUDIT Leadership Institute
CAUDIT Managers Program
Strategic procurement
Communities of Practice supported by CAUDIT
Strategic initiatives in 2019 included:
• Australasian Higher Education Cybersecurity Service
• CAUDIT Staff Development Academy
• CAUDIT/Microsoft Data Lake Initiative
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INAUGURAL CAUDIT AWARDS 2019
The inaugural CAUDIT Awards ceremony in May 2019 was the culmination of 18 months work to frame the purpose of and criteria for each Award, attract sponsors, organise Award submission processes and judging, Awards promotion, and event planning.
The Awards recognise, celebrate, and promote the outstanding achievements and innovation of IT staff in CAUDIT member organisations who have applied digital capabilities to transform the experience of students, academics, and professional staff.
CAUDIT thanks all 54 individuals and teams who made submissions. CAUDIT also thanks the Award judges and acknowledges the challenge they encountered in selecting one recipient for each Award from the many meritorious submissions.
CAUDIT Awards 2020 categories are unchanged from 2019, as are sponsors for each category – we are grateful for their continued support.
2019 CAUDIT Award recipientsIMPROVING STUDENT SUCCESS AWARD Sponsored by
UC Student 360 Team, University of Canberra, for UC Student 360.
► With the prize, UC Student 360 Team is funding internships on IT projects.
INNOVATION IN TEACHING AND LEARNING AWARD Sponsored by
Digital Solutions Team, Griffith University, for the Student Digital Workspace.
► The Digital Solutions Team’s prize supports staff training on ITIL 4 Foundation Certificate in IT Service Management and Microsoft MD-101T00 – Managing Modern Desktops.
EXCELLENCE IN RESEARCH SUPPORT AWARDSponsored by
Hub Development Team, Centre for eResearch, The University of Auckland, for The Research Hub: Design and Realisation of Better Connected Research IT Support Services.
► The prize is supporting a team building and strategy retreat.
OPERATIONAL EXCELLENCE AWARD
Sponsored by
Kesley Kernes, Cliff Kroemer, and Jessika Magnisson Baker, The University of Newcastle, for Robotic Process Automation.
► The prize is supporting Group Coaching and Mentoring Development for the Team.
EMERGING LEADER AWARD Sponsored by
Tamara Al-Salim Manager, Identity and Access Management, The University of Auckland.
► Tamara is using her prize to attend the EDUCAUSE Leading Change Institute 2020.
THE
CAUDIT AWARDS
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The CAUDIT Leadership Institute (CLI) invites emerging ITC leaders to embark on a journey that reveals transformative leadership in practice. With its dedicated concentration on leading ITC in higher education and research institutions, directly drawing on CLI Faculty members’ extensive expertise, CLI offers practically grounded leadership development straddling the day-to-day and the strategic long-term.
The best advertisement for its effectiveness is a roster of more than 900 alumni since the CLI’s launch
in 1998. CLI 2019 added 42 graduates from 27 organisations.
CAUDIT is grateful to the CLI Faculty for their thoughtful and enthusiastic program planning and delivery. We thank in particular departing Faculty members – Michael Kirby-Lewis, Mark Gregory and Mike Day who joined in 2013, 2015 and 2018 respectively. We also welcomed Michael Cato, Senior Vice President and Chief Information Officer at Bowdoin College to the Faculty.
Over eight months, 32 CLI 2019 participants engaged in a professional formation challenge that sets high expectations and produces high value learning outcomes. Usually capped at 20 participants, CMP 2019 was heavily over-subscribed; consequently, two concurrent cohorts were enrolled with great success.
CMP’s format and content are updated annually, based on feedback from participants and their supervisors. Content is also informed by reflecting on performance expectations of ITC managers in the constantly evolving IT landscape of higher education and research institutions.
CAUDIT LEADERSHIP INSTITUTE 2019
CAUDIT MANAGERS PROGRAM 2019
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CAUDIT has a long tradition of assisting its members—and the sector as whole—to establish strong partnerships with the vendor community. Using the purchasing power of the sector to drive down costs is a clear objective, but so too is deriving value in other ways.
Members are represented by the CAUDIT Strategic Procurement Committee—providing governance, guidance and ensuring transparency, probity, and timely and accurate communication with CAUDIT members.
Procurement specialists engage via the University Software Licencing Community of Practice (USLC) one of the longest-standing CAUDIT communities of Practice.
Webinars are used to provide technical updates to members; sponsorship brings revenue to enable conferences, meetings and collaboration; open communication is maintained to assist members and vendors to understand each other and the priorities of the sector.
Vendor sponsorship is important to enable many of CAUDIT’s activities—we acknowledge and thank the vendors that contributed during 2019.
2019 saw the finalisation of the Microsoft Agreement, a negotiation of 20 months duration, with the final group of universities completing their enrolment during January and February and the development of a more strategic relationship that we hope to build upon in coming years.
Other major activities included the negotiation of a new VMware agreement and attendance at the inaugural international IT Procurement Summit, held in Vancouver.
CAUDIT will build a stronger relationship with the Australian University Procurement Hub (UPH) as the Strategic Procurement Committee replaces the UPH IT Executive Group in providing guidance to the priorities of UPH and their sourcing activities.
During 2020, the membership will reset their procurement priorities, providing guidance to the Director Strategic Procurement, the Strategic Procurement Committee, and other groups and working parties for the next few years, and to improve the process of measuring the value of Strategic Procurement to the sector.
STRATEGIC PROCUREMENT
Major Vendors
16
Webinars held
Webinar attendees
575CURRENT OFFERS
5 panels, 58 individual vendors
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CAUDIT 2019 STRATEGIC INITIATIVESCAUDIT Members prioritised the three initiatives described here. First conceived at the 2018 Autumn Members Meeting, AHECS and CSDA were endorsed for action in 2019. The CAUDIT/Microsoft Data Lake was proposed, endorsed, and completed during 2019. Reserve Funds were used to second a Strategic Initiative Development Manager from the University of Sydney for nine months to progress these initiatives.
AHECS – Australasian Higher Education Cybersecurity Service AHECS is an outcome of heightened awareness about cybersecurity challenges before higher education and research institutions. Cybersecurity’s increasing prominence is demonstrated by CAUDIT’s Cybersecurity Community of Practice (CoP) membership growth, almost tripling to 234 from January 2017 to December 2019.
Early in 2019, CAUDIT convened meetings with AAF, AARNet, AusCERT, and REANNZ with the result that all parties agreed to collaborate to provide a coordinated suite of services aimed at helping improve the cybersecurity maturity of the sector. Consultations with the Australian Security Intelligence Organisation and the Australian Attorney-General’s Department informed this work. The partners submitted a funding proposal for AHECS to AustCyber’s Project Fund. A detailed business plan followed the proposal’s acceptance through to the final round, and a project plan was handed to AustCyber late in 2019. While complimented, this was ultimately unsuccessful in winning funding.
CAUDIT’s leadership in formulating AHECS has relied on high quality advice from staff of CAUDIT Members collaborating in working groups, and from an emerging network within the Cybersecurity CoP.
CAUDIT Staff Development Academy (CSDA)To maintain reputation, strategic momentum, and business continuity, higher education and research institutions must maximise interconnections between ITC, education, and research. That outcome relies on their ITC workforces being skilled, innovative, engaging and goal oriented. This imperative to nurture a future-ready ITC workforce, one adept with both soft and hard skills, prompted business case development for the CSDA.
It was a prompt CAUDIT could readily respond to given the networked expertise among CAUDIT Members that has seeded continuing success of CAUDIT’s Leadership Institute, and its Managers Program. Following endorsement of its business case in 2019, the CSDA will commence in earnest in 2020. CSDA’s brief includes delivering structured training that returns high value to individuals in member institutions; sector-wide coordination of professional development; and development of micro-credentials as awards from CSDA programs.
PARTNERS
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CAUDIT/Microsoft Data Lake The CAUDIT/Microsoft Data Lake project was initiated in 2019. The data lake enabled participating institutions to securely store anonymised institutional data as a shared resource. The project successfully demonstrated a data lake can assist in improving outcomes across activities as diverse as designing early interventions for at risk students or improving research project cost management.
The University of Canberra, The University of Western Australia and the Australian Catholic University participated in a proof of concept trial. In October 2019, they generously shared trial outcomes at CAUDIT’s Spring Members Meeting. The data lake initiative demonstrates that big data can quickly produce big returns.
OTHER INITIATIVES
CAUDIT Student Data Special Interest Group (SIG) CAUDIT formed the Special Interest Group (SIG) on Student Data in June 2019. The SIG provides a facility for practitioners involved with student data reporting, management and systems across the higher education sector in response to the Transforming the Collection of Student Information (TCSI).
The TCSI project jointly administered by the Australian Department of Education & Training and the Department of Human Services (DHS) aims to provide solutions that replace the Higher Education Provider Client Assistance Tool (HEPCAT) for all education providers and the Centrelink Academic Reassessment Transformation (CART) for universities. With the impact of COVID-19 the TCSI project has extended production release into 2020.
The CAUDIT Student Data SIG met monthly with regular presentations from the TCSI Project, discussions and information sharing on the challenges and achievements within the sector and is coordinated by the Strategic Initiative Development Manager.
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COMMUNITIES OF PRACTICE At the end of 2018, 1058 staff from CAUDIT member institutions belonged to a CAUDIT-supported Community of Practice (CoP)CAUDIT-supported. At December 2019, just 12 months later, that number had grown by 41% to 1497.
The enduring interest in, and continuing growth of, CoP participation attests to several high value impacts.
There is the power of professional learning gained by working with peers on live challenges.
By assembling expertise from across higher education and research institutions, CoPs maximise problem-solving capacity to the advantage of the sector and individual CAUDIT member organisations.
CoPs enable participants to contextualise institutional IT challenges and practices within a sectoral perspective, to benchmark performance through discussion and observation and to save time and money.
During 2019, Cassandra Spencer, CAUDIT’s Manager Engagement and Administration, enthusiastically supported 11 CoPs, including facilitating two new CoPs (IM&A, and DevOps) to make a start:
Associate Directors
Business Analysis
Cybersecurity
DevOps (software development and information technology operations)
Enterprise Architecture
IdAM (Identity and Access Management)
IM&A (Information Management and Analytics)
Library IT
P3M (Portfolio, Program and Project Management)
Research Support
USLC (University Software Licensing Community)
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P3M
280
Cybersecurity
234
EA
129
BA
110
IdAM
104DevOps 66
Assoc Dir
154
Research Support
118
Lib IT
85IM&A
80USLC
137
CAUDIT Communities of Practice - EOY 2019
2 additional Communities of Practice
2018
2018 1058 participants
1497 participants
2019
2019
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Higher education and research institutions constantly push ICT boundaries, seeking enhanced teaching, learning, research, administration and engagement. This search for improvement poses ongoing challenges to an institution’s digital capability, particularly if ICT is seen as a cost centre rather than an essential investment.
CAUDIT supports Members to meet challenges. Each year CAUDIT Members acquire two renewed strategic assets:
CAUDIT’s Top Ten Topics
Data and analysis from CAUDIT’s Benchmarking System
These assets provide each Member with insights about current priorities within their institution and sector-wide. They help formulate foresight and options to inform discussion and decision making about evolution of an institution’s digital capability.
Benchmarking and the Top Ten proceed with direct input from staff of CAUDIT Member institutions. CAUDIT maintains the structured means for their collaboration, but it is they who review survey instruments. They shape data analysis and reporting. They define the challenges, and support each other to appraise feasible responses.
CHALLENGE
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CAUDIT BENCHMARKING 2019As part of sharing of ideas, experiences, and best practice among Members, in 2003 CAUDIT established a benchmarking program. Through the CAUDIT Benchmarking System, each CAUDIT Member institution can benchmark IT performance with other Members.
CAUDIT Member institutions have both common and individually distinctive strategic and operating contexts. Recognising this, in addition to electronically circulating to Members CAUDIT’s Annual Benchmarking Report, in November 2019 CAUDIT introduced the Benchmarking Online Data Access Service. It allows Members to customise benchmarking data analysis and reporting. Like all aspects of CAUDIT’s Benchmarking System, the new Service’s strict security controls reinforce confidentiality and limit access.
The benchmarking program is continually refined and improved with guidance from CAUDIT’s Benchmarking Advisory Committee (BMAC). All data submitted by members goes through a quality control review. In 2019, 39 Australian and eight New Zealand university members contributed data, as did the CSIRO.
IT investment per student Given ICT’s significance for teaching and learning, and for meeting student needs and changing expectations, amongst the many ratios examined is IT investment per student. This significance is reflected in increasing IT investment per student [EFTSL] over time. In 2018, universities increased IT investment per EFTSL by 5.3% to $2,333.
$3,000 25%
IT In
vest
men
t per
Stu
dent
EFT
SL
% A
nnua
l Cha
nge
IT In
vest
men
t per
Stu
dent
EFT
SL
$1,500
15%
$2,500
$1,000
10%
$2,000
20%
$5005%
$02013 2014 2015 2016 2017 2018
0%
6.2%
$1,996$2,026
$2,073$2,163 $2,215
$2,333
1.5%2.4% 2.4%
4.3%5.3%
Trends in IT Investment per Student [EFTSL] – 2013-2018 – $AUD
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CAUDIT’s 2019 Top Ten Topics report was launched at the Autumn Members Meeting in May. The 2019 edition was the 14th in the annual series.
The continuing purpose of CAUDIT’s Top Ten report is to assist ICT leaders to contextualise institutional goals, expectations, and needs within a sectoral perspective. The report offers a grounded outlook for those working with people and technology and suggests domains of activity that merit collegial engagement across the sector.
Collectively, ICT leaders and their teams contribute expertise that is instrumental to the future and day-to-day operations of higher education and research institutions. Digitisation has ushered transformational change into the sector, and ICT innovation continues to reveal new imperatives and new opportunities.
The Top Ten report is also intended to inform conversations between diverse institutional
stakeholders about their present and potential interactions with information and communications technology. Those working in ICT play a critical role in initiating and deepening these conversations. Dialogue with decision makers, students, teachers, researchers, and professional staff lays the groundwork for the strategic development and application of ICT.
CAUDIT conducts a member survey to determine the Top Ten Topic rankings. The survey is adapted each year to reflect emerging and current technology-related business priorities in strategic contexts characterised by institutional change, funding pressures, and policy uncertainties.
A Top Ten Working Party is convened each year. Its members have essential input into survey changes, and survey data analysis. CAUDIT thanks 2019 Working Party members for their contributions.
CAUDIT TOP TEN TOPICS 2019
2019 Top Ten Working Party membersWARWICK CALKIN – Chief Information Officer, The University of Western Australia
SCOTT LAWRY – Interim Director, Information Technology Services, Queensland University of Technology
JACKI MAPLE – Associate Director, Service Delivery & Improvement, Western Sydney University
JAMES RASMUSSEN – Application Portfolio Architect, Queensland University of Technology
JEN WALBANK – Director, Technology & Information Systems, and Data Protection Officer, The College of Law
Facilitated by STEVEN WOJNAROWSKI, Director, Analytics and Strategic Initiatives, CAUDIT
CAUDIT ANNUAL REPORT 2019
CHALLENGE
23
Expanded explanation for topics ranked 1-10 in 2019
1 Supporting Student Success
Improving student outcomes through an institutional approach that strategically leverages technology
2 Information Security
Taking a risk-based approach to security as an enabler
3 Business Transformation
Positioning ICT as a catalyst tosupport the transformation of education and research, along with transforming the institution’s business functions
4 Delivering Services
Embedding agility, scalability and cost effectiveness across all activity to deliver value to students and staff
5 Cultural ChangeAgility to change the ICT culture to align with the organisation’sneeds
6 Digital Integrations
Leveraging enterprise architecture frameworks to facilitate smooth integration of data, systems and services
7 Strategy Ensuring the institution’s future in a digitalised world
8 Educational Technology
Identifying and supporting the use of innovative technology in teaching and learning
9 Data-enabled Institution
Leveraging data and governance and enablers such as AI and ML to support both strategic decision making and day to day operations
10 Research Support
Providing a sustainable research support model servicing the needs of all researchers
CAUDIT ANNUAL REPORT 2019
CHALLENGE
24
Supporting Student Success
Information Security
Delivering Services
Identity & Access Management
Data-enabled Institution
Leadership
Digital Integrations
Strategic Alignment
Strategy
Secure Collaboration
Business Transformation
Delivering Services
Educational Technology
Workforce Evolution
Sustainability
Research Support
Learning Analytics
Cultural Change
Personalised Learning
Supporting Innovation
Enterprise Architecture
Organisation Efficiency
Business Value
Data Governance
Access Anywhere Anytime
Emerging Technologies
Strategic Sourcing
Digital Literacy
2017 2018 2019
The outcome of the 2019 Top Ten survey is shown in the trend chart below. The chart tracks the relative position of all topics over the period 2017-2019. Expanded explanations for all topics listed on the chart change from year to year as various elements evolve.
2019 TOP TEN RANKINGS
CAUDIT ANNUAL REPORT 2019
CHALLENGE
25
Expanded explanation of topics (sorted alphabetically)
Access Anywhere Anytime
Providing access to on-campus learning and research applications off-campus, anywhere, anytime
Business Transformation
Positioning ICT as a catalyst to support the transformation of education and research, along with transforming the institution’s business functions
Business Value
Establish information management capability for analysis, cost effective data handling and ensure security of sensitive information
Cultural ChangeAgility to change the ICT culture to align with the organisation’sneeds
Data Governance
Improving the management of institutional data through data standards, integration, protection, and governance
Data-enabled Institution
Leveraging data and governance and enablers such as AI and ML to support both strategic decision making and day to day operations
Delivering Services
Embedding agility, scalability and cost effectiveness across all activity to deliver value to students and staff
Digital Integrations
Leveraging enterprise architecture frameworks to facilitate smooth integration of data, systems and services
Digital Literacy Addressing the ongoing need to improve staff digital literacy
Educational Technology
Identifying and supporting the use of innovative technology in teaching and learning
Emerging Technologies
Adopting AI and other developing technologies as fundamentalto strategies needed to deliver timely support to students and staff
Enterprise Architecture
Understanding and leveragingan enterprise architecture to maximise future value, integration and minimise duplication
Identity& Access Management
Effective and efficient Identity and Access Management to provision appropriate e-Services to students and staff
Information Security
Taking a risk-based approach to security as an enabler
LeadershipThe changing role of the CIO and their team
Organisation Efficiency
Achieving organisational efficiencies through centralisation of ICT governance and resources
Personalised Learning
Developing and supporting personalised learning delivered through pedagogical changes
Research Support
Providing a sustainable research support model servicing the needs of all researchers
Secure Collaboration
Balancing agility, openness and collaboration with security, risk and privacy in a hybrid environment
Strategic Alignment
Ensuring effective governance structures to align information technology with the strategicdirection of the institution
Strategic SourcingAdapting sourcing technologies and services at scale to reduce costs and improve services
Strategy Ensuring the institution’s future in a digitalised world
Supporting Innovation
Facilitating and supporting innovation, wherever it may occur
Supporting Student Success
Improving student outcomes through an institutional approach that strategically leverages technology
Sustainability
Developing ICT funding models sustaining core services, supporting innovation, and facilitating growth in the context of increasing demand and limited resources
Workforce Evolution
Developing ICT funding models sustaining core services, supporting innovation, and facilitating growth in the context of increasing demand and limited resources
ORGANISATION OVERVIEW
CAUDIT ANNUAL REPORT 201926
2019 FINANCIAL OVERVIEWCAUDIT submits its annual financial statements to independent audit. As part of their audit of the 2019 financials, Bandle McAneney & Co confirmed CAUDIT’s financial systems and internal controls are well managed with appropriate separation of responsibilities.
Membership fees for 2019 were increased by 4.68% following no increase since 2016. Membership fees accounted for 51% of the total CAUDIT funds
available for the year with the remainder coming from professional development (CAUDIT Leadership Institute and CAUDIT Managers Program) and event registrations (Members Meetings, International Study Tour), sponsorship (Members Meetings, Awards), bank interest, international benchmarking system and sundries.
The chart below shows the distribution of all funds, comparing the EOY outcome with Income.
$0 $50,000 $100,000$150,000$200,000$250,000$300,000$350,000$400,000$450,000
Operating
Benchmarking
International Benchmarking
Procurement
Professional Development
Awards Program
Communities of Practice
Members Meetings
Engagement (internal/external)
Study Tours
THETA Biennial Conference
Strategic Initiatives
Reimburseable items
Sundry Other
EOY Provisions
2019 EOY Income and Expenditure
EOY - Income EOY - Expenditure
CAUDIT ANNUAL REPORT 2019 27
2019 CAUDIT Annual General MeetingCAUDIT’s Annual General Meeting (AGM) was conducted online at 1.00pm on Thursday, 2 May 2019.
The meeting unanimously confirmed minutes of the 2018 Annual General Meeting, the CAUDIT 2018 Financial Report, and the 2018 Auditor’s Report prepared by Bandle McAneney & Co.
CAUDIT’s 2018 Annual Report was circulated to Member Representatives before the AGM, and formally presented at the AGM.
The AGM:
elected Gina White, Southern Cross University, to complete the term (until the 2020 AGM) of the vacant role of President
elected Kerrie Campbell, Flinders University, to the position of Vice-President, for a two- year term ending at the 2021 AGM
elected Kerry Holling, Western Sydney University, to the position of Secretary for a two-year term ending at the 2021 AGM
elected Warwick Calkin, The University of Western Australia, to the position of Ordinary Member for a two-year term ending at the 2021 AGM
2019 CAUDIT General MeetingCAUDIT’s 2019 General Meeting was conducted online at 1.00pm on Thursday, 21 November 2019.
Member Representatives unanimously confirmed minutes of the 2018 General Meeting. Member Representatives also:
agreed to a 4.68% increase in CAUDIT membership fees following no increase since 2016
confirmed waiver of membership fees for PNG, Fiji, and Timor-Leste members
had the opportunity to consider CAUDIT’s 2020 Business Plan
2019 Executive Committee meetingsCAUDIT’s Executive Committee convened on six occasions during 2019. All meetings achieved a quorum and were held either face-to-face, online, or in blended formats. Meeting dates were:
Wednesday, 20 February 2019
Friday, 05 April 2019
Wednesday, 12 June 2019
Friday, 09 August 2019
Thursday, 03 October 2019
Wednesday, 04 December 2019
Cyclic policy reviewCAUDIT’s Executive Committee regularly reconsiders all CAUDIT policies. No policies were scheduled for review in 2019.
2019 GOVERNANCE OVERVIEW
ORGANISATION OVERVIEW
CAUDIT ANNUAL REPORT 201928
2019 CAUDIT EXECUTIVE COMMITTEE
GINA WHITE Director – Technology Services
Southern Cross University
PRESIDENT From 2nd May 2019
SCOTT SORLEY Executive Director –
ICT Services University of
Southern Queensland
TREASURER From 26th April 2018
NIRANJAN PRABHU Director –
Information Technology Australian Catholic University
PAST-PRESIDENT From 3rd May 2017
EION HALL Director – Information Technology Services University of Waikato
NZ REPRESENTATIVE From 20th May 2017
KERRIE CAMPBELL Chief Information Officer
Flinders University
VICE PRESIDENT From 2nd May 2019
KERRY HOLLING Chief Information and Digital Officer
Western Sydney University
SECRETARY AND PUBLIC OFFICER
Secretary from 7th May 2016 Public Officer from 14th June 2017
WARWICK CALKIN Chief Information Officer –
University IT The University of Western Australia
ORDINARY MEMBER
From 2nd May 2019
On behalf of all CAUDIT Members, thanks are extended to those who left the Executive Committee during 2019:
► BRUCE CALLOW - who served as President from July 2017 to February 2019. Bruce retired in 2019 and we thank him for the significant contribution he made to CAUDIT over many years.
At December 2019, the members of CAUDIT’s Executive Committee were as follows.
CAUDIT ANNUAL REPORT 2019 29
2019 CAUDIT EXECUTIVE COMMITTEE
NATIONAL
AUSTRALIAN CATHOLIC
UNIVERSITY
OPEN UNIVERSITIESAUSTRALIA
GARVAN INSTITUTE OF MEDICAL RESEARCH
ENGINEERS AUSTRALIA
NIRANJAN PRABHUDirector, Information
Technology – Information Technology Directorate
DENVER SANSONIInterim Head of
Information Technology – Information
Technology and Services
ESTEVE MAYOLASActing Head of Information Technology – Garvan IT
ANDREW SINCLAIRNational Manager ICT
JAMES SMITHManager – Information
Technology Services
DARRYL KEFFORDChief Information
Technology Officer – Information Technology
Office
TANYA WHITEWAYChief Scientific
Information Officer – Digital Science and
Information
MARIANNE MORTONChief Information Digital Officer – Information and
Digital Services
BRENDAN DALTONChief Information Officer
PETER LAMBERTChief Research Services
AUSTRALIAN INSTITUTE
OF MARINE SCIENCE
THE UNIVERSITYOF NOTRE DAME
AUSTRALIA
GEOSCIENCE AUSTRALIA
AUSTRALIAN NUCLEAR SCIENCE AND TECHNOLOGY
ORGANISATION (ANSTO)
COMMONWEALTH SCIENTIFIC AND INDUSTRIAL RESEARCH ORGANISATION
DEFENCE SCIENCE AND TECHNOLOGY GROUP
CAUDIT MEMBERS AND REPRESENTATIVES at December 2019
ORGANISATION OVERVIEW
CAUDIT ANNUAL REPORT 201930
NSW
CHARLES STURTUNIVERSITY
UNIVERSITY OFTECHNOLOGY,
SYDNEY
THE UNIVERSITY OFSYDNEY
UNIVERSITY OFWOLLONGONG
TIM MANNESExecutive Director –
Division of Information Technology
DAVID O’CONNORActing Chief Information
Officer – Information Technology Division
TREVOR WOODSChief Information
Officer – Information and Communications
Technology
FIONA RANKINDirector – Information
Management & Technology Services
TIM HUMEChief Information
Officer – Central IT
TIM CATLEYChief Digital Officer –
UNSW IT
KERRY HOLLINGChief Information & Digital Officer –
Information Technology & Digital Services
GINA WHITEDirector – Technology
Services
ANNA-MARIE STELLA
Chief Operating Officer – Shared Services
ANGIE HENDRICKChief Information
Officer – Information Technology Directorate
ANTHONY MOLINIAChief Information
Officer – Resources Division
SARAH CHALONERHead – Information
Communication Technology
MACQUARIEUNIVERSITY
UNSWSYDNEY
WESTERN SYDNEYUNIVERSITY
SOUTHERN CROSSUNIVERSITY
THE COLLEGE OF LAW
THE UNIVERSITY OF NEW ENGLAND
THE UNIVERSITY OFNEWCASTLE
UTS: INSEARCH
CAUDIT ANNUAL REPORT 2019 31
QLD
THE UNIVERSITY OFQUEENSLAND
JAMES COOKUNIVERSITY
CENTRAL QUEENSLANDUNIVERSITY
ROB MOFFATT AMChief Information
Officer – Information Technology Services
JONATHAN CHURCHILL
Chief Digital Officer – Information Technology
and Resources
ROY PIDGEONDirector – Information &
Digital Technology
SCOTT SORLEYExecutive Director –
ICT Services
ANDREI CLEWETTDirector – ICT Solutions Information Technology
Services
CATHY FORDChief Information Officer – Division of Resources
THOMAS KINGActing Chief Digital Officer – Corporate
Services
MARLON SAYERDirector – Information Technology Services
UNIVERSITYOF SOUTHERNQUEENSLAND
UNIVERSITY OF THESUNSHINE COAST
QUEENSLANDUNIVERSITY OFTECHNOLOGY
GRIFFITHUNIVERSITY
BONDUNIVERSITY
WA
THE UNIVERSITY OF WESTERN AUSTRALIA
EDITH COWANUNIVERSITY
WARWICK CALKINChief Information
Officer – University IT
VITO FORTEChief Information
Officer – IT Services Centre
MICHAEL GRANTDirector – Information Technology Services
JASON COWIEChief Information
Officer – Information Technology Services
MURDOCH UNIVERSITY
CURTINUNIVERSITY
ORGANISATION OVERVIEW
CAUDIT ANNUAL REPORT 201932
VIC
SWINBURNE UNIVERSITY OF TECHNOLOGY
MONASH UNIVERSITY
FEDERATIONUNIVERSITY AUSTRALIA
SEAN ELWICKChief Information
Officer – Information Technology
TERESA FINLAYSONChief Information Officer
– eSolutions, CIO Portfolio
SAHAR OUJILDirector – Information Technology Services
BYRON COLLINSExecutive Director –
Infrastructure Services
ZORAN SUGAREVSKIExecutive Director –
Information Technology Services
PAUL OPPENHEIMERExecutive Director –
Information Technology Services
PETER POWELLExecutive Director
& Chief Information Officer – Information
& Communication Technology
WILLIAM CONFALONIERI
Chief Digital Officer
THE UNIVERSITY OFMELBOURNE
VICTORIA UNIVERSITY
ROYAL MELBOURNEINSTITUTE OFTECHNOLOGY
LA TROBE UNIVERSITY
DEAKINUNIVERSITY
ACT
THE AUSTRALIANNATIONAL
UNIVERSITY
HELEN DUKEActing Director –
Information Technology Services
DAVID FORMICAChief Digital
Information Officer – Digital, Information
and Technology Management (DITM)
UNIVERSITY OFCANBERRA
NEWTON BRAGAHead of Information & Communication
Technology
UNSW CANBERRA - AUSTRALIAN
DEFENCE FORCE ACADEMY
NT
PAT GOULDDirector – Information
Technology & Management Support
CHARLES DARWINUNIVERSITY
CAUDIT ANNUAL REPORT 2019 33
NZ
UNIVERSITY OF OTAGO
THE UNIVERSITY OFAUCKLAND
LINCOLNUNIVERSITY
MIKE HARTEDirector – Information Technology Services
JASON MANGANDirector – Information Technology Services
FIONA TAYLORDirector – Information Technology Services
EION HALLDirector – Information
Technology Services and Facilities Management
STUART HASELDENDirector – Information Technology Services
ANDY KEILLERChief Information Officer
ELIZABETH VALENTINE
Chief Information Officer – Information Technology Services
LIZ GOSLINGChief Information Officer
UNIVERSITY OFWAIKATO
VICTORIA UNIVERSITY
OF WELLINGTON
UNIVERSITY OFCANTERBURY
MASSEYUNIVERSITY
AUCKLAND UNIVERSITYOF TECHNOLOGY
SA TAS
FLINDERS UNIVERSITY
KERRIE ANN CAMPBELL
Chief Information Officer – Information Digital
Services
BEV WRIGHTChief Information Officer – Technology Services
PAUL SHERLOCKChief Information Officer – Information Strategy
and Technology Services
ADRIAN DILLONActing Chief Information
Officer – IT Services
THE UNIVERSITY OF ADELAIDE
UNIVERSITY OF SOUTH
AUSTRALIA
UNIVERSITY OFTASMANIA
ORGANISATION OVERVIEW
CAUDIT ANNUAL REPORT 201934
FIJI
PNG
BILL TOMONActing Director –
ICT Services
CHARITH SILVADirector – ICT Services
WILLIAM TAPIODirector – Information
Communication Technology Services
CHANDR PRAKASH ANUJ
Director – Information Communication and
Technology
KISIONE FINAUDirector – Information Technology Services
PNG UNIVERSITYOF TECHNOLOGY
DIVINE WORDUNIVERSITY
UNIVERSITY OFPAPUA NEW GUINEA
FIJI NATIONAL UNIVERSITY
UNIVERSITY OF THE SOUTH PACIFIC
CAUDIT ANNUAL REPORT 2019 35
CAUDIT COMMITTEESStrategic Procurement Committee (SPC)
Chair VITO FORTE Edith Cowan University
General Member 1 LISA BURLEY Royal Melbourne Institute of Technology
General Member 3 JONATHAN CHURCHILL
James Cook University
Member appointed by Exec 1
KERRY HOLLING Western Sydney University
NZ Member appointed by NZ Rep on Exec
MARK CALDWELL Chair of NZ TTPG
Ex-Officio (CAUDIT) STEVE JOHNSTON CAUDIT
Ex-Officio (USLC) JEFF STAFFORD Griffith University
Benchmarking Advisory Committee (BMAC)
Chair PAUL SHERLOCK Chief Information Officer (Library and IT) – University of South Australia
Member STEF BATTS-CIRILLI Deputy Director, Customer Service Group – University of Canberra
Member MICHAEL GRANT Director IT – Murdoch University
Member JEFF MURRAY Chief Information Officer – University of Tasmania
Member PAUL SHERRAN Associate Director, IT Governance – The University of Queensland
Member ANN WALTERS Associate Director, Client Services – The University of Newcastle
Member TONY SHIH Finance & Business Manager - Technology – The University of Auckland
Member PAT GOULD Director, Office of Information Technology Management & Support – Charles Darwin University
Ex officio STEVEN WOJNAROWSKI
Director Analytics and Strategic Initiatives – CAUDIT
Ex officio ANNE KEALLEY CEO – CAUDIT
ORGANISATION OVERVIEW
CAUDIT ANNUAL REPORT 201936
CAUDIT WORKING GROUPSTop Ten Topics
Member WARWICK CALKIN Chief Information Officer – The University of Western Australia
Member JEN WALBANK Director, Technology & Information Systems; Data Protection Officer – The College of Law
Member SCOTT LAWRY Interim Director, Information Technology Service – Queensland University of Technology
Member JAMES RASMUSSEN Application Portfolio Architect – Queensland University of Technology
Member JACKI MAPLE Associate Director, Service Delivery & Improvement – Western Sydney University
Member MIKE HARTE Director – University of Otago
Member ANNE KEALLEY CEO – CAUDIT
Member STEVEN WOJNAROWSKI
Director Analytics and Strategic Initiatives – CAUDIT
Strategic Initiative - Professional Development
Chair ANNE KEALLEY CEO – CAUDIT
Member SCOTT SORLEY Executive Director – University of Southern Queensland
Member STUART HILDYARD Chief Technology Officer – La Trobe University
Member LIZ GOSLING Group Director, ICT Services – Auckland University of Technology
Member SHAUNE SINCLAIR Deputy Director, IT & Library Services – Central Queensland University
Member LIZZIE VALENTINE CIO – Massey University
Member GREG SAWYER Strategic Initiative Development Manager – CAUDIT
Member STEVEN WOJNAROWSKI
Director, Analytics & Strategic Initiatives – CAUDIT
CAUDIT ANNUAL REPORT 2019 37
Strategic Initiative – Cybersecurity
Chair ANNE KEALLEY CEO – CAUDIT
Member SCOTT SORLEY Executive Director – University of Southern Queensland
Member THOMAS KING (Acting) Chief Digital Officer – Griffith University
Member NIRANJAN PRABHU Director – Australian Catholic University
Member TIME LANE CoP Chair / IT Security Projects Manager – Griffith University
Member FADI ALJAFARI CoP member /Information Security & Risk Manager – Deakin University
Member GREG SAWYER Strategic Initiative Development Manager – CAUDIT
Australia’s 2020 Cybersecurity Strategy
Chair ANNE KEALLEY CEO – CAUDIT
Member KARL SELLMANN Deputy Director: ISTS – University of South Australia
Member MARK BRODSKY Associate Director, IT Strategy and Planning – Australian Catholic University
Member TIM LANE A/Senior Manager, Risk and Compliance – Griffith University
Member GEOFF STILL Project Manager, Cyber and Information Security – Southern Cross University
Member DAVID HIRD Security, Standards and Compliance – LaTrobe University
Member JOSHUA QUEK Cybersecurity Architect – The University of Western Australia
Member DAMIAN WALKER CISO – CSIRO
Member GREG SAWYER Strategic Initiative Development Manager – CAUDIT
ORGANISATION OVERVIEW
CAUDIT ANNUAL REPORT 201938
Microsoft Data Lake Project
Chair ANNE KEALLEY CEO – CAUDIT
Member STEVE JOHNSTON Director Strategic Procurement – CAUDIT
Member WARWICK CALKIN Chief Information Officer – The University of Western Australia
Member BRUCE CALLOW Chief Digital Officer – Griffith University
Member ADRIAN DILLON Deputy Chief Information Officer – University of Tasmania
Member DAVID FORMICA Chief Information Officer and Director – University of Canberra
Member SCOTT LAWRY Interim Director, Information Technology Services – Queensland University of Technology
Member PETER POWELL Executive Director and Chief Information Officer – LaTrobe University
Member NIRANJAN PRABHU Director, Information Technology – Australian Catholic University
Member PAUL SHERLOCK Chief Information Officer (Library and Information Technology) – University of South Australia
Member FIONA RANKIN Director, Information Management & Technology Services – University of Wollongong
Member (Proxy) PAUL MORGAN Senior Manager, Client Services (standing in for Fiona Rankin) – University of Wollongong
Member VITO FORTE Chief Information Officer – Edith Cowan University
Member (Proxy) MARIET LABUSCHAGNE
Manager, Business Systems (standing in for Vito Forte) – Edith Cowan University
CAUDIT ANNUAL REPORT 2019 39
2019 AHECS
CAUDIT ANNE KEALLEY CEO – CAUDIT
CAUDIT GREG SAWYER Strategic Initiative Development Manager – CAUDIT
Member SCOTT SORLEY Executive Director – University of Southern Queensland
Member NIRANJAN PRABHU Director – Australian Catholic University
Member TIM LANE A/Senior Manager, Risk and Compliance – Griffith University
Member FADI ALJAFARI Information Security & Risk Manager eSolutions– Deakin University
Membership Category Review
Member SCOTT SORLEY Executive Director – University of Southern Queensland
Member KERRY HOLLING Chief Information & Digital Officer – Western Sydney University
Member KERRIE CAMPBELL Chief Information Officer – Flinders University
Member ANNE KEALLEY CEO – CAUDIT
Support LARISSA DENHAM Administration & Engagement Officer – CAUDIT
ORGANISATION OVERVIEW
CAUDIT ANNUAL REPORT 201940
CAUDIT COMMUNITIES OF PRACTICE USLC 2019
Chair JEFF STAFFORD Griffith University
Deputy Chair ANNE CAMERON Monash University
Secretary EMILIANO FISANOTTI The University of Sydney
Membership and Comms Officer SREEKANTH GOPALAKRISHNAN Curtin University
General Member MARK CALDWELL University of Otago
Ex-Officio STEVE JOHNSTON CAUDIT
EA 2019
Co-Chair / HERM Working Group / EA Symposium Committee
NIGEL FOXWELL James Cook University
Co-Chair (outgoing) / HERM Working Group / EA Symposium Committee
SARAH ELLISON Massey University
Co-Chair (incoming) / HERM Working Group
KAREN MODENA Latrobe University
HERM Working Group / EA Symposium Committee
JEFF KENNEDY The University of Auckland
HERM Working Group SASENKA ABEYSOORIYA The University of Queensland
HERM Working Group PAUL TASKER Queensland University of Technology
EA Symposium Committee JEREMY CROWLEY Massey University
EA Symposium Committee MARTHIN DU PLOOY The University of Newcastle
Library IT 2019
Informal Chair
SAM SEARLE Griffith University
Student Data 2019
Chair
GREG SAWYER CAUDIT
CAUDIT ANNUAL REPORT 2019 41
P3M 2019
Chair JODIE CRAWFORD University of Wollongong
Forum Host Selection Committee JOHN SMITH Charles Sturt University
Forum Host Selection Committee GRANT SAYER Macquarie University
Forum Host Selection Committee MIKAIL RUUTU Australian Catholic University
Forum Host Selection Committee PAUL GABELICH Edith Cowan University
Forum Organising Committee ISABELLA GRATI The University of Newcastle
Forum Organising Committee KATRINA INNES The University of Newcastle
Forum Organising Committee MIKE CHARLES Charles Sturt University
Forum Organising Committee NICOLA FAITHFUL The University of Auckland
Forum Presenter KATRINA INNES The University of Newcastle
Forum Presenter FRANCINE HILTON University of Canterbury NZ
Forum Presenter NICOLA FAITHFUL The University of Auckland
Forum Presenter LUKE SCHIRALLI University of Wollongong
Forum Presenter LOUISE SILVESTRI University of Wollongong
Forum Presenter MEL CETIN University of Wollongong
Forum Presenter LUKE BOULTON The University of Newcastle
Forum Presenter MIKAIL RUUTU Australian Catholic University
Forum Presenter MANMEET KAUR Western Sydney University
Forum Presenter PETER TOW Western Sydney University
Forum Presenter MICAELA HOGAN Western Sydney University
Forum Presenter NICK STABLER The University of Newcastle
Forum Presenter RICHARD KAN Australian Catholic University
Forum Presenter CHAD COUTMAN The University of Newcastle
Forum Presenter MIKE CHARLES Charles Sturt University
ORGANISATION OVERVIEW
CAUDIT ANNUAL REPORT 201942
TIM LANE Chair – Griffith University
ANNE KEALLEY CEO – CAUDIT
DIANNA TAYLOR CEO – REANNZ
GREG SAWYER Director – CAUDIT Cybersecurity Program
ANGUS GRIFFIN Director – AARNet Customer Relations
SCOTT SORLEY Director – University of Southern Queensland
ED BUTLER Director – AARNet
NIRANJAN PRABHU
CIO & Director – Australian Catholic University
KARL SELLMAN Deputy Director – University of South Australia
PAUL TASKER Deputy Director – Queensland University of Technology
MARK BRODSKY Associate Director, IT Strategy and Planning – Australian Catholic University
Identity & Access Management 2019
Leadership Group JOE STANDEN The University of Auckland
Leadership Group SAM AOUN Murdoch University
Leadership Group BEN HATTON University of New South Wales
Leadership Group CLIVE KEYLARD The University of Canterbury
Leadership Group IMROZ MOYEEN Western Sydney University
Leadership Group ANDREW ALBERT Griffith University
Leadership Group TAMARA AL-SALIM The University of Auckland
GEOFF STILL Project Manager, Cyber & Information Security – Southern Cross University
DAVID HIRD Head, Security Standards & Compliance – Latrobe University
JOSHUA QWEK Cybersecurity Architect - The University of Western Australia
DAMIAN WALKER CISO - CSIRO
THOMAS KING CDO – Griffith University
FADI ALJAFARI Information Security & Risk Manager eSolutions – Deakin University
DAVID WILDE CTO – AARNet
DAVID STOCKDALE Deputy Director, Infrastructure Operations – AusCERT
MIKE HOLM Operations Manager – AusCERT
NEAL FENEMOR Manager, Technology and Architecture – REANNZ
Cybersecurity CoP and Working Groups 2019
CAUDIT ANNUAL REPORT 2019 43
CAUDIT LEADERSHIP INSTITUTE 2019 Graduates
ALAN ZHANG Auckland University of Technology
ANKUR PANESAR Auckland University of Technology
PAVLE JERIC Central Queensland University
FADI ALJAFARI Deakin University
AARON WHITEHAND
Deakin University
JULIA PHILIPS Defence Science and Technology Group
ALEXANDER MATISON
Defence Science and Technology Group
EWA SEIDEL Flinders University
FEISAR JOYA Flinders University
BENJAMIN TURRELL Geoscience Australia
CHEYNE FISCHER Geoscience Australia
MESSINA RICHARDS
Griffith University
KEVIN LANE James Cook University
MELISSA STEVENS La Trobe University
CHONGJIU TIAN La Trobe University
TRACY BOEREBOOM
Lincoln University
ALEXANDER TEGG Murdoch University
ANTHONY WISHART
Murdoch University
DONALD MACKINTOSH
AARNet
SEODHNA SIMS Queensland University of Technology
SCOTT PEARCE The University of Adelaide
FARRUKH IQBAL The University of Auckland
BRETT HARVEY The University of Auckland
ELAINE MAJOR The University of Melbourne
PAUL BERUDE The University of Newcastle
ADAM BIRD The University of Newcastle
KERRIE COOGAN The University of Queensland
MICHAEL HOLM The University of Queensland
ESIN GUREL The University of Sydney
WENDY HUANG The University of Sydney
ANDREW TOLHURST
The University of Sydney
JAMIE GRAHAM The University of Western Australia
ALAN MULLETT The University of Western Australia
SARAH COOKE University of Canterbury
ANN MORGAN University of South Australia
TRISTAN BIBBO University of South Australia
IAIN SHEPPARD University of Tasmania
CAINE DA FONSECA University of Technology, Sydney
ANITA STRUTHERS University of Wollongong
NICHOLAS MASON University of Wollongong
RIK HOLMES Victoria University of Wellington
IRENE PRIDHAM Western Sydney University
ORGANISATION OVERVIEW
CAUDIT ANNUAL REPORT 201944
CAUDIT MANAGERS PROGRAM 2019 Graduates
ALIX VALE User Experience Design Manager – Deakin University
ANTHONY WARRELL Team Leader, IT Helpdesk – James Cook University
ANTON TERBLANCHE Team Leader, Applications – Charles Sturt University
BEN WILSON Manager, IT Services and Support (Acting) – University of Technology, Sydney
CARLA TESSIER Principal Business Analyst – Queensland University of Technology
DAN NESS ICT Support Lead – University of Waikato
DAVE HENRICKS Service Management Specialist (Change, Incident & Problem) – The University of Auckland
DAVE DICKINSON Senior ICT Systems Officer – Flinders University
DAVID RHODES Network Engineering Team Leader – Deakin University
ELTON THIE Manager, Student Systems – Western Sydney University
FRANCO DI DIO Campus Support Manager (Schools) – Western Sydney University
GRACE MAMMONE Business Process Improvement Specialist – The University of Adelaide
JAMES CHADWICK IT Strategy, Policy and Assurance – The University of Queensland
JANE DONG Manager Student Systems – Flinders University
JENNY KURNIADI Team Leader of Technology Support GP – Queensland University of Technology
JOE RICHARDS Team Leader Enterprise Information Systems Assist – Griffith University
JON MORECROFT State Manager Victoria, End User Computing Services, Information Technology – Australian Catholic University
JONO BURKE Manager, Application Support – James Cook University
JOSH PETERS Senior Application Developer – ANSTO
KARA MORRIS Technical Manager - Infrastructure Services – Southern Cross University
MARCUS WOON Senior Network Engineer – University of Southern Queensland
MARIA MICALIZZI Desktop Support Coordinator – La Trobe University
MELISSA ILIADIS Senior Project Manager – Australian Catholic University
CAUDIT ANNUAL REPORT 2019 45
MICHELLE HANCHARD Program Manager & Team Leader (Acting) & Senior Project Manager – The University of Sydney
MIKE CHARLES Project Manager – Charles Sturt University
MITCHELL BULL (Acting) Team Leader - End User Computing – The University of Newcastle
NICK VAN PEPERSTRATEN
Coordinator, Frontline Client Services – Central Queensland University
NICK WILLIAMS ICT Security Specialist/solutions – Defence Science and Technology Group
PASCAL TAMPUBOLON Technical Team Leader - eResearch – University of Technology, Sydney
SANDY ROSS Principal Change and Transition Lead – Queensland University of Technology
SEAN LUTTON Manager of Enterprise Applications – The University of Queensland
TIM WILKINSON Acting Manager Research ICT Service Delivery and Ops Manager – Defence Science and Technology Group
ZARINE Business Improvement Lead – Flinders University
ORGANISATION OVERVIEW
CAUDIT ANNUAL REPORT 201946
CAUDIT STAFF
ANNE KEALLEYCEO
STEVEN WOJNAROWSKIDirector – Analytics and
Strategic Initiatives
SEMIR CERKICEvents and Collaboration
Officer
LARISSA DENHAM Administrative Support
(Casual)
STEVE JOHNSTONDirector -
Strategic Procurement
CASSANDRA SPENCERManager –
Engagement & Administration
GREG SAWYER Director – Strategic Initiative
Development Manager
STEVEN TURNERProject Support
Council of Australasian University Directors of Information Technology