countywide data circuits · *mpls technology enables highquality delivery to multiple services over...

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Broward County Countywide Data Circuits RFP Presentation October 11th, 2016

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Page 1: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Broward CountyCountywide Data Circuits RFP Presentation

October 11th, 2016

Page 2: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Agenda

I. Why AT&T?II. AT&T Solution – Group 1 (Wide Area Network) and Group 2

(Rings and Internet)1. Staff Support and Organizational Makeup 2. Project Approach

a) Project Management b) Disaster Recoveryc) Specification Capabilities

3. Past Performance & ReferencesIII. Net NeutralityIV. E-rate Quarterly Eligibility ReportV. SummaryVI. Q&A

Page 2

Page 3: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

• More than $2.8 billion invested by AT&T in its best-in-class wired and wireless networks in Florida from 2013-2015.

• 1,116 upgrades made in 2013-2015including new cell sites, addition of wireless and wired network capacity and new broadband network connections in Florida.¹

• 100 percent of population in Florida covered by the AT&T Mobile Broadband network as of April 29, 2016.

• 100 percent of population in Florida covered by the AT&T Wireless network as of April 29, 2016.

• 3,230 Wi-Fi hotspots in Florida as of July 5, 2016.

Why AT&T?

• More than 14,500 AT&T employees working in Florida, 5,000 in South Florida, 2,027 in Broward as of June 30th, 2016

• More than $3.0 billion spent on goods and services purchased from suppliers based in Florida in 2014. This spending supports jobs and economic activity in the state.

• 25,765 AT&T retirees living in Florida as of June 30, 2016.

• 953 retail locations in Florida,including our company owned retail stores, authorized dealerships and national retail stores as of July 8, 2015.

• More than $716 million generated in local and state taxes by AT&T operations in Florida in 2014.

• Approximately 775 veterans working for AT&T in Florida as of April 30, 2016.²

• 8,354 students mentored by our employees in Floridathrough Aspire Mentoring Academy from September 17, 2012 to December 31, 2014.

• More than 830,000 hours of personal time given by AT&T employees and retirees in Floridato community outreach activities in 2015 – worth approximately $19.1 million.*

• More than $18.9 million contributed by AT&T, the AT&T Foundation and our employees from 2012 - 2014 through giving programs in Florida.

Building for Tomorrow Community Impact Jobs and Economic support

3

AT&T a Fortune Global 40 company has invested in our Florida communications networks, our people and local communities for 137 years.

Page 4: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Why AT&T? Background and QualificationsAbility to Meet Needs

Local certified technicians – no travel required

100G backbone is available in Florida

Software Defined Networks(SDN) with Network on Demand

ASE - Next Generation Ethernet Built on MPLS backbone Ethernet for 20+ years IEEE 802.3 standard Over 92,000 Ethernet connections Metro Ethernet Forum certified Carrier Ethernet 2.0 certified Highly rated by Forrester and Gartner Tier 1 – Largest IP Network in the World with 380 MPLS nodes in 163

countries

Page 5: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

AT&T SolutionGoal & Overview

Improve the performance of your data and network services Improve your operational efficiency Reduce your operational risk

Comprehensive account team support (designa of service manager), customer service, and account management

Scalable secure architecture that anticipates geographic expansion Outstanding network reliability and performance Decreased capital investments by using AT&T infrastructure, network, and

staff

Page 6: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Local Account Team

Erate Center of Excellence

Monitoring & Management - 24x7x365

Local Field Service Organization

Manufacturer support included

Local Spares

AT&T Service Manager - 24x7x365 - NDR

AT&T SolutionSupport and Organizational Makeup

Page 7: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Page 7

AT&T SolutionDisaster Recovery Plan & Continuity of

Operations Plan

IT Business Continuity

IT Disaster Recovery

IT Crisis Center

National Disaster Recovery

Page 8: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Certified Project Manager included

Starts with Acceptance Test

All activities coordinated by Program Managers

Avoids interruption of production network

Focus on Fast-Efficient-Methodic PM methods

AT&T Solution – Project ApproachProject Management

Page 9: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

© 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.AT&T Confidential Information

Real Time Interactive Business CriticalHigh

Business CriticalMedium

Service Level Agreements:• Latency: 5 ms• Jitter: 3 ms• Packet Delivery Rate: 99.995% • Network Availability: 99.99%

Service Level Objective:• MTTR: 4 hours

Service Level Agreements:• Latency: 13 ms• Jitter: 10 ms• Packet Delivery Rate: 99.95% • Network Availability: 99.99%

Service Level Objective:• MTTR: 4 hours

Service Level Agreements:• Latency: 20 ms• Jitter: not offered• Packet Delivery Rate: 99.9% • Network Availability: 99.99%

Service Level Objective:• MTTR: 4 hours

Service Level Agreements:• Latency: 30 ms• Jitter: not offered • Packet Delivery Rate: 99.5% • Network Availability: 99.99%

Service Level Objective:• MTTR: 4 hours

Not Shown: Non-Critical (High and Low) Classes of Service; Non-Critical Low is only offered with Per Packet Class of Service

AT&T Switched Ethernet ServiceSM9 14

TransitAnimal Care

Peak 10

Tag Office Emergency Operations

Medical Examiner

SWC

SWC

AT&T SwitchedEthernet

Core Network

Access to Wide Area Ethernet and Layer 3 Services

Internet Service

Juniper MPLSRouters

Ciena EdgeEquipment

• Resilient, Scalable, and Secure MPLS• Protected 100G Core • Speeds 2 Mb to 10 Gbps & Broadband• Jumbo frames• End to End Performance SLAs• On Demand Control - portal• Diversity Options• InterLATA connections• Managed Router – Education Router Bundle

Atlanta Data Center

Page 10: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

© 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.AT&T Confidential Information

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SMARTRing OptionsPoint to Point, Multipoint and Access

10

Virtual Packet Ring• Multipoint

• Ethernet LAN Service

• Provides Layer 0/1 functionality

Point to Point• Ethernet or TDM Interfaces

• Channel Interfaces to get on and off ring

• Primary Rate Interface over DS1

AT&T SMARTRing

CO Ring Node

Premise Ring Node

Premise Ring Node

Premise Ring Node

Premise Ring Node

Optical Interfaces Channel Interfaces

1 Gig VPR

AT&T SMARTRing

(MSPP)Ring Node

Optical Interfaces Channel Interfaces

Customer Location

Ring Node

Ring Node

Customer Location

Customer Location

Customer Location

Customer Location

CO Ring Node

PRI

Customer Location

Page 11: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

© 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.AT&T Confidential Information

11

AT&T Dedicated InternetGlobal reach and consistency – Tier 1

• Multi-protocol Label Switching (MPLS)-based services* available to 197 countries1 over 3800+ nodes

• Dedicated Ethernet access in 150 countries1

• 38 Internet data centers across the globe

• 1,020,737 fiber route miles globally

• 1,407,978 wavelength miles of 40 Gbps, over 51,97101wavelength miles of 100 Gbps

• AT&T Passport members: wireless access to 1.3M+ Wifihotspots in 62 countries1

• Dual Stack Ready IPv4/IPv6• Burstable Capabilities• Speeds up to 100 Gig• Available all 7 sites• DDoS capabilities• Managed router option

Simplified map: not all nodes/links/routes shown

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*MPLS technology enables high-quality delivery to multiple services over a single IP Network InfrastructureThe word “countries” means “countries and territories”.1

The AT&T network

carries more than 100.4 Petabytes of

Data Traffic on an Average

Business Day

Page 12: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

A-1 WAN (Libraries)

Remote Locations10Mbps to 1Gbps

Main Library100 S Andrews Ave

Fort Lauderdale, FL 33301

Customer LAN

Traffic2300 W Commercial Blvd

Fort LauderdaleFL 33309

A-2 MPLS

CON

1000 Mbps VPR

Broward Government Center115 S Andrews Ave

Ft. Lauderdale, FL 33301

A-3 SONET

Ft Lauderdale/HollywoodInt Airport

100 Terminal DriveFort Lauderdale, FL

33315

FTLDFLMR Ft. Lauderdale Main Relief

WW Services2555 W Copans RoadPompano, FL 33069

Customer LAN

A-1 WAN (County)

Remote Locations10Mbps to 1Gbps

EOC201 NW 84th Ave

PlantationFL 33324

Customer LAN

Peak 105301 NW 33Rd Ave

Fort LauderdaleFL 33309

Customer LAN

Page 13: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

CON1000 Mbps

VPR

B-2Second Ring

FTLDFLMRFt. Lauderdale Main Relief

Northwest Regional Library3151 University Dr

Coral Springs, FL 33369

Miramar Library2050 Civic Center Pl

Miramar, FL 33025

Hollywood Library2600 Hollywood Blvd

Hollywood, FL 33309

Main Library100 S Andrews Ave

Fort Lauderdale, FL 33301

Customer LAN

CON

1000 Mbps VPR

B-1First Ring

Broward County Transit Depot

3201W Copans RoadPompano, FL 33369

FTLDFLMRFt. Lauderdale Main Relief

Broward Government Center115 S Andrews Ave

Ft. Lauderdale, FL 33301

Customer LAN

EOC201 NW 84th Ave

PlantationFL 33324

Customer LAN

Peak 105301 NW 33Rd Ave

Fort LauderdaleFL 33309

Customer LAN

AT&T Internet

IPv4 / IPv6

FTLDFLOV

B-2 Internet Access

JAR 1

JAR 2

Main County Courthouse

201 SE 6th StFort Lauderdale

FL 33301

Page 14: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

A-1 WAN (Libraries)

Remote Locations10Mbps to 1Gbps

Main Library100 S Andrews Ave

Fort Lauderdale, FL 33301

Customer LAN

Traffic2300 W Commercial Blvd

Fort LauderdaleFL 33309

A-2 MPLS

CON

1000 Mbps VPR

Broward Government Center115 S Andrews Ave

Ft. Lauderdale, FL 33301

A-3 SONET

Ft Lauderdale/HollywoodInt Airport

100 Terminal DriveFort Lauderdale, FL

33315

FTLDFLMR Ft. Lauderdale Main Relief

WW Services2555 W Copans RoadPompano, FL 33069

Customer LAN

CON

1000 Mbps VPR

B-1First Ring

Broward County Transit Depot

3201W Copans RoadPompano, FL 33369

FTLDFLMRFt. Lauderdale Main Relief

CON1000 Mbps

VPR

B-2Second Ring

FTLDFLMRFt. Lauderdale Main Relief

Northwest Regional Library3151 University Dr

Coral Springs, FL 33369

Miramar Library2050 Civic Center Pl

Miramar, FL 33025

Hollywood Library2600 Hollywood Blvd

Hollywood, FL 33309

A-1 WAN (County)

Remote Locations10Mbps to 1Gbps

EOC201 NW 84th Ave

PlantationFL 33324

Customer LAN

Peak 105301 NW 33Rd Ave

Fort LauderdaleFL 33309

Customer LAN

AT&T Internet

IPv4 / IPv6

FTLDFLOV

B-2 Internet Access

JAR 1

JAR 2

Main County Courthouse

201 SE 6th StFort Lauderdale

FL 33301

Page 15: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

AT&T Solution Past Performance & References

Brevard Tax Collector Miami-Dade County Government School Board of Broward County Miami-Dade Public Schools Orange County Government Palm Beach County Sheriff’s Office School District of Palm Beach County Duval County Public Schools City of Ft. Lauderdale Housing Authority 350+ government customers in the State of Florida

Page 16: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Net Neutrality

Page 16

AT&T has long supported the principles underlying the Open Internet and supported the FCC’s 2010 Open Internet Order. AT&T is appealing portions of the FCC’s 2015 Open Internet Order because AT&T believes that the FCC exceeded its statutory authority by declaring broadband Internet access service a Title II telecommunications service under the Communications Act of 1934. AT&T is complying with, and will continue to comply with, any and all of the FCC’s Open Internet rules unless and until they are overturned in federal court.

Page 17: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

E-Rate Eligibility Quarterly Report

17

After the end of each calendar quarter, USAC issues a Quarterly Disbursement Report that details all invoicing activity, BEAR Forms and SPI Forms, processed during that quarter for all funding years. This report allows you to track all of the invoicing activity related to your Billed Entity Number (BEN).

E-Rate Expertise

AT&T has been certified to operate as an eligible telecommunication provider since the E-Rate program’s first year.

AT&T is one of the leading service providers operating under the program in terms of the volume of USF benefits facilitated.

AT&T allows USF benefits to be obtained, at the customer’s option, either in the form of a reimbursement check or a credit on the bill.

Page 18: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Page 19: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Completely Diverse & Secure Solution

Outstanding network reliability and performance

Support Resources 24x7x365

Decreased capital investments by using AT&T infrastructure, network, and

staff

Flexibility to meet future demands

Scalable architecture that anticipates geographic expansion

AT&T SolutionSummary

Page 20: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Q&A

Page 20

Page 21: Countywide Data Circuits · *MPLS technology enables highquality delivery to multiple services over a single IP Network Infrastructure 1 The word “countries” means “countries

© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

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We truly value our partnership!