coupa overview

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    Understanding and Assumptions

    coupa.com1

    Prospect is based in Indonesia with a large footprint and presence in

    Taiwan, Indonesia, Malaysia and Vietnam, all foresaid Geographies are inscope

    Prospect is from Manufacturing industry vertical

    Prospect has already seen product demo and bought into the oupa value

    proposition

    !cope has been con"rmed to be !ource to Pay

    #nalytics, Inventory, $udgeting, %&pense Management have beenconsidered out of scope

    'rgani(ational change Management has been considered out of scope

    #udience is a combination of IT and $usiness representatives

    #ssuming that I am a oupa employee) have used publically availablepresentation template and coupa related material for presentation

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    Coupa Spend Management Suite

    Source-to-Pay

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    Agenda

    coupa.com*

    oupa 'verview

    +ey i-erentiators

    Process overage

    ni"ed loudPlatform

    Implementation

    #pproach

    onnected %nterprise

    #ccreditations /ustomers

    Trust oupa

    !upplier 0etwor

    !upport !ervices

    2earning /'ptimi(ation

    !uccess Team

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    Coupa Overview

    coupa.com4

    FOUNDED IN 2006

    HQ IN THE CAPITAL OF TECHNOLOGY INNOVATION:SILICON VALLEY, CA

    500+ GLOBAL CUSTOMERS IN OVER 100+ COUNTRIES

    Va !"# a$ M%&" $'a( USD 1 B) )%(

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    What We Are Today

    coupa.com

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    Coupa Savings-As-A-Service

    coupa.com3

    Process overage

    ni"ed loudPlatform

    Implementation

    #pproach

    onnected %nterprise

    #ccreditations /ustomers

    Trust oupa

    !upplier 0etwor

    !upport !ervices

    2earning /'ptimi(ation

    !uccess Team

    oupa 'verview

    +ey i-erentiators

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    Coupa Spend Management Suite

    coupa.com!

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    "eneric Procurement Process #$owCoupa #itment

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    Coupa Savings-As-A-Service

    coupa.com4

    Process overage

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    Implementation

    #pproach

    onnected %nterprise

    #ccreditations /ustomers

    Trust oupa

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    !upport !ervices

    2earning /'ptimi(ation

    !uccess Team

    oupa 'verview

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    &ey 'i((erentiators

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    &ey 'i((erentiators

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    +nhancing User +,perience

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    F"a$!&"- B"("9$-

    C%(-! "&S'%33)(.I($"&>a "

    If an employee can answer the 5uestion6what do you need78, they now how touse oupa. It9s that simple.

    A $)%(a "E a)N%$)9 a$)%(-

    oupa9s noti"cation emails are directlyactionable with no login re5uired.:ith a single clic , managers can reviewand approve P's, invoice payments ande&pense reports,!uppliers can create an invoice orac nowledge an order right from theemailed P'.

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    ;rom a platform)wide approval wor

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    Coupa Savings-As-A-Service

    coupa.com1*

    ni"ed loudPlatform

    Implementation

    #pproach

    onnected %nterprise

    #ccreditations /ustomers

    Trust oupa

    !upplier 0etwor

    !upport !ervices

    2earning /'ptimi(ation

    !uccess Team

    oupa 'verview

    +ey i-erentiators

    Process overage

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    Coupa Uni(ied P$at(orm

    coupa.com)4

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    #eatures o( Coupa P$at(orm

    coupa.com)

    FEATURES BENEFITS

    'ne ode 2ine'ne code line means no custom >one)o-s9, whichincreases innovation, simpli"es support and speedsupdates ? for all customers.

    Pre)Integrated

    #pplications

    !top "ghting with poorly integrated software.%very component of the oupa platform is pre)integratedand designed to wor with the rest of the platform.!ubscribe to what you need@ add on later with simplecon"guration

    'ne Instance, Many%APs

    'ne oupa instance, unlimited bac ends and charts ofaccounts. 'ne interface layer across all your %APs, meansunparalleled business agility, visibility, adoption andcompliance.

    'ne #dministration;rom drag and drop custom "elds for any ob=ect to aplatform)wide approval wor

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    Coupa Savings-As-A-Service

    coupa.com13

    Implementation

    #pproach

    onnected %nterprise

    #ccreditations /ustomers

    Trust oupa

    !upplier 0etwor

    !upport !ervices

    2earning /'ptimi(ation

    oupa 'verview

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    !uccess Team

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    Pro/ect "overnance

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    !teering ommittee Emeeting bi)wee lyF$usiness ritical esign ecisions$usiness ritical Impact decisions'verall $usiness ase;inal go no)go for rollout

    ore Team Program $oard Ewee lymeetingsF

    'verall management of the programmeo Plan , costs, resources, business case etc

    evelops designs and solutions forrecommendation to !teeringManage ris s issuesAecommends go no)go to !teering

    ommittee

    !T%%AI0G 'MMITT%%.

    'A% T%#M

    ;unction !treams E:ee ly MeetingsFay to day management of the programme deliv

    for the individual function streamAeview design, pro=ect plan with respect to pro=eimpactProviding $usiness and ;unctional #rea e&pertise

    adviceManagement of Ais and Issues

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    0o$$ Out Strategy

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    # phased cut)over / phased implementation balances the ris of new system adoption with thenecessity of committing an organi(ation to change. #n e&ample phased approach is something li ewhat we have outlined below.P'a-" I: C&"a$" &"a !-)("-- $&a(-a $)%(-

    Highlight to your management and to your users that you bought the system and in a few days are ableto create real Purchase 'rders through oupa.

    ustomers have been able to go through the on)line training and uic start to achieve early successes ina matter of a couple of daysJ

    P'a-" II: B&)(. %( #)7)-)%(-?#"3a&$ "($-

    #s you have started with immediate business success in Phase I, start the process to rollout to newdivisions, departments, and or even by commodity. :e can guide you in recommendations on how toconduct this rollout.

    ustomers have brought on other groups within a couple of wee s of Phase I, after they have beentrained and business processes were ironed out.

    P'a-" III: La "& %( #) "&"($ !-)("-- K%/- a(# )($".&a$)%(-

    0ow that you have brought on a variety of groups within the system, the ne&t phase is to layer on themore comple& business processes and also any integrations that you may want to incorporate with *rdparty systems

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    Coupa- 1mp$ementation Methodo$ogy

    coupa.com)2

    Align Confgure

    G%7"&(

    Integrate

    Deploy

    Identify Pro=ect Team

    evelop Pro=ectgovernance, Pro=ectPlan

    e"ne !uccessMetrics, Aoles /Aesponsibilities!chedule :ee ly!tatus, %&ecutive!teering, andPro=ect +ic o-Meeting

    evelop hangemanagement!trategy

    Pro=ect +ic o- Hands)on productwor shopsAeview of !':$usiness Process

    #nalysis;inali(ation of

    hangemanagement plan

    iscussion on Aoll'ut !trategy

    on"guration of!andbo& as agreedduring align phase

    reation ofon"guration

    ocumentoupa led hands on

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    IntegrationAe5uirement

    ocumentIntegrationarchitecturediagram

    nit / Integration Testing completiondocument

    ser #cceptance Testing

    ut) over and Moveto Production

    ollection of ata

    for optimi(ationHypercare and

    Transition toustomer !uccess

    reate a etailed!tatement of :orPro=ect Plan /

    harterAe5uirementgatheringtemplates

    ommunication Training !trategy / Templates

    oupa sandbo&EtestingFenvironment

    ocument 'utliningthe +ey ecisionsfor your $usiness

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    3ow Coupa Pro(essiona$ Services 3e$ps you

    coupa.com*

    C%!3a /) /%&; /)$' %! $% $a) %& $'" ) 3 " "($a$)%( a- %! -"" 9$ >%& %!&%&.a()=a$)%(

    Helps you in de"ning success metrics and your pro=ect plan

    :or with you to develop a change management strategy thatKs right for your company, e&ecutive involvement,and then document and trac the strategy as part of the pro=ect plan

    onduct Hands)'n wor shops for the pro=ect team as a part of aligning your goals and your success metrics withthe best practices we have seen "rst hand through the use of our technology.

    :e wor with you to complete $usiness process analysis. :e will use this information to provide advice on

    the best practices and help you decide on how oupa will be used in your company.on"gure the oupa application as per the signed o- $usiness Ae5uirements

    Help you in "nali(ing the integration re5uirements and carry out integration of oupa with other %AP9s

    arry out Master ata set up

    !upport to !upplier %nablement

    reate ocuments ? $usiness #nalysis , on"guration

    !upport to ser #cceptance testing

    production system setup and con"guration, including all the supplier setups we did as part of the on)boardingprocess.

    ollection of Master and transaction data to optimi(e the system post Go)2ive

    Transition to ustomer !uccess team

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    Coupa Savings-As-A-Service

    coupa.com1

    Implementation

    #pproach

    onnected %nterprise

    #ccreditations /ustomers

    Trust oupa

    !upplier 0etwor

    !upport !ervices

    2earning /'ptimi(ation

    !uccess Team

    oupa 'verview

    +ey i-erentiators

    Process overage

    ni"ed loudPlatform

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    I#"($)> %!& S! "--G%a -

    e"nition of your !uccessGoalsIdenti"cation of !uccessMetrics

    S! "-- G%a - #&)7"(D"3 % "($

    ecisions support your !uccesGoals

    on9t replicate businessineNcient / ine-ectiveprocesses. !IMP2I;OJ

    A--"-- %!& S! "--G%a -

    an you reali(e savings in

    other areaso we need to identify

    new !uccess Goals

    M"a-!&" %!& Sa7)(.-3&%.&"--

    uarterly !avings !uccessAeviews

    e"ne and record youradoption priorities for the

    1denti(y 'ep$oy

    0eview Measure

    Success

    "oa$s

    Coupa Customer Success Mode$

    coupa.com

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    our Coupa Success Team

    coupa.com5

    C!-$% "& S! "--Ma(a."&-

    Oour ustomer !uccessManager E !MF wor s with youat a strategic level to ma&imi(e

    oupauring implementation Team

    will meet with you to measureand document your top metricsthat de"ne !uccess andmeasure progress

    Team will meet you periodicallypost implementation to reviewprogress, re"ne goals

    eep you up to date on currento-erings and ensure strategicalignment.

    !M will be responsible forlistening your needs andbringing resources from oupa

    to meet those needs andensure success

    'nce your "rm becomes a ustomer of oupa. oupa will provide you a team ofprofessionals who will wor hard along with you to ma e sure that you are successful

    with oupa.

    'ur in)house solutions teamwith high technical aptitude,e&tensive oupa product

    nowledge and a deepunderstanding of purchasingand procurement.

    They listen to your needs andact as a bridge with oupaProduct Management,

    evelopment, 'perations,!ales or anyone else at oupa%&ample of how T#M helpcustomers

    #ssistance in oupa%&pansionHelps in Integrating

    oupa#ddress recurring issueIdentify and helping toeliminate manual

    T" '() a A %!($Ma(a."&-

    To help resolve all of your postimplementation issues and5uestions with a tactical focus

    on oupa !ervice,Integrations, and 'perationsrelated re5uests

    The Technical !upport team isIf you have any5uestions or are havingproblems operating the

    oupa system

    Point of contact for theoupa administrator and

    any designated supportcontactEsFIf you have 5uestionsabout oupafunctionality or wouldli e to discuss bestpractices

    T" '() a S!33%&$

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    Coupa Savings-As-A-Service

    coupa.comQ

    onnected %nterprise

    #ccreditations /ustomers

    Trust oupa

    !upplier 0etwor

    !upport !ervices

    2earning /'ptimi(ation

    oupa 'verview

    +ey i-erentiators

    Process overage

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    Implementation#pproach

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    Coupa 1ntegration

    coupa.com

    C%!3a 3 a$>%& )- ').' K"@) " a(# a %/- )$- !-$% "& $% )($".&a$" C%!3a /)$' a(J 3a&$ -%>$/a&" )( a&;"$

    oupa supports integrations with third)party systems such as !#P, 'racle, 0et!uite, %mptoris, $an ardintegrations with #M%R, $'#, etc. to name a few

    Through these integrations, oupa allows its customers to build streamlined wor

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    1ntegration Services

    coupa.com6

    'ur integration team brings many years of e&perience as well as an e&tensive toolset to your pro=ect to ma esure that your integration phase goes smoothly.

    we will wor with you to design, build, and test the integration

    %ach oupa implementation includes a data modeling e&ercise to de"ne the data

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    Coupa Savings-As-A-Service

    coupa.comD

    #ccreditations /ustomers

    Trust oupa

    !upplier 0etwor

    !upport !ervices

    2earning /'ptimi(ation

    oupa 'verview

    +ey i-erentiators

    Process overage

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    Implementation#pproach

    onnected %nterprise

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    Coupa Open 7usiness 8etwor9 :Supp$ier +na;$ement

    coupa.com%

    C%!3a O3"( B!-)("--N"$/%&;

    C%!3a S!33 )"& E(a " "($oupa has many di-erent ways to interact with your suppliers, such as

    o oupa !upplier 0etworo cRM2o % Io !preadsheet

    In case any of the supplier is already interacting electronically, oupa will use the same method and format tointeract with that !upplier

    Infre5uent or change averse suppliers may choose to use oupa patent)pending !upplier #ctionable 0oti"cations,or to simply send %mail to your oupa inbo&

    oupa enablement e&perts will wor with you to determine the best way to wor with you and yoursuppliers li e )

    In some cases we help companies on)board all their suppliers, contacting each of them to e&plain the optionsavailable to them and the bene"ts of transacting online.In other cases contact a subset of your suppliers, or train your internal teams on how to engage with suppliersand e&plain the bene"ts.

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    Coupa Savings-As-A-Service

    coupa.com4

    #ccreditations /ustomers

    Trust oupa

    !upport !ervices

    2earning /'ptimi(ation

    oupa 'verview

    +ey i-erentiators

    Process overage

    ni"ed loudPlatform

    !uccess Team

    Implementation#pproach

    onnected %nterprise

    !upplier 0etwor

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    Coupa Support Services

    coupa.com5*

    oupa9s support team is there to smooth out bumps in the road, as well as to ad=ust plans andcon"gurations as priorities change and new opportunities emerge.

    oupa !upport is a s illed, global team dedicated to solving any issues that you run into after go live.:e wor with you to understand the problems you run into and "nd ways to get them solved so that you can getbac onto the road to success as fast as possible.!upport engineers wor closely with oupa9s operations and development teams to isolate issues and providespeedy resolutions as only a true cloud provider can.

    G % a S!33%&$

    :e are a global organi(ation of certi"ed e&perts operating in multiple languages in di-erent support centersaround the world. :ith multiple support centers across the globe, we have you covered any time, any day ofthe wee .

    O( )(" S!33%&$ P%&$a

    !upport Portal includes an online nowledge base and a variety of best practices and other resources, aswell as letting customers submit support tic ets.

    L)7" P'%(" S!33%&$

    ustomers can feel sure nowing that they can turn to a live ustomer !uccess agent to help them with5uestions on their usage of oupa

    D"-).(a$)%( %> S!33%&$ C%($a $-

    %ach customer will designate a oupa administrator and establish one or more oupa e&perts within theirorgani(ations who can answer 5uestions and resolve issues as needed when they arise from employeeswithin the company. :hen needed, the designated support contacts will contact the oupa support team forassistance.

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    Coupa Support Services

    coupa.com5)

    S!33%&$ L"7" -

    oupa o-ers three di-erent support levels to best meet your needs. :hether you need many supportcontacts or fast response times, we have you covered. 'ur structure is built to support the largestcompanies in the world to smaller companies.

    S"7"&)$ L"7" -

    :ell de"ned severity levels help to ensure that any issues that customers may e&perience are prioriti(edappropriate

    C%!3a S"7"&)$ L"7" - a&" a- >% %/- 8

    2evel Q !ervice Ae5uests such as sandbo& refreshes, !!' setups, etc..2evel * %rror that results in common functionality e&periencing an intermittent problem or a consistentfailure in less common functionality.

    2evel !erious error that results in a ma=or function of the !ervice su-ering a reproducible problem causingeither ma=or inconvenience to users or consistent failure in common functionality.

    2evel 1 !evere error that results in the !ervice being completely unavailable and halting transactions withno wor around.

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    Coupa Savings-As-A-Service

    coupa.com*

    #ccreditations /ustomers

    Trust oupa

    !upport !ervices

    2earning /'ptimi(ation

    oupa 'verview

    +ey i-erentiators

    Process overage

    ni"ed loudPlatform

    !uccess Team

    Implementation#pproach

    onnected %nterprise

    !upplier 0etwor

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    Coupa

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    Optimi=ing Coupa

    coupa.com54

    C %!# H"a $' C'" ;!3 The oupa loud health chec is designed to assist oupa customers with identifying areas of improvement, andpromote the eNcient and e-ective use of the oupa cloud software solution

    +ey #ctivities of Health chec up are )on"guration and !olution usage analysisoupa on"guration review

    !uccess Metric Aeview$usiness Process Aeview

    oupa loud !olution recommendations

    Ha >$) " /)$' T" '() a A %!($ Ma(a."&Halftime is used to review the initial game plan and determine if ad=ustments need to be made to optimi(esuccess for the rest of the game.2et9s ta e a halftime brea and really thin about your current implementation of oupa and how we might ma ead=ustments to ensure ongoing success. The oupa Technical #ccount Management team is a group of e&perts inon)the)ground best practices oupa con"gurations.

    M"a-!&)(. S! "-- How to 5uantify success so you can show the value of your wor using dashboards, benchmar s, and create your

    own savings programJ

    $enchmar ing ) :ith meaningful benchmar analysis, you can learn from the e&perience of others and applythat learning to ma ing more informed spend management decisions

    ash$oard ) :ith real)time graphical views, oupa9s ashboards provide critical insights to spendingmanagement performance, supplier performance, li5uidity and more.

    2earn to manage your suppliers by optimi(ing your processes, greater data management, and understandingyour supplier base%&pand sage ) he ey to success with oupa is ensuring people are using it to "nd what they need.

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    Coupa Savings-As-A-Service

    coupa.com*S

    #ccreditations /ustomers

    Trust oupa

    !upplier 0etwor

    !upport !ervices

    2earning /'ptimi(ation

    oupa 'verview

    +ey i-erentiators

    Process overage

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    Implementation#pproach

    onnected %nterprise

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    Coupa C$oud Security

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    H%-$"# %( $'" A a=%( G % a N% 1 C %!# I(>&a-$&! $!&"P&%7)#"& EC2 E a-$) C% 3!$" C %!# /)$' ! $)3 ">a) %7"&- a(# #)-a-$"& &" %7"& - -$" -

    AES8256 )$ "( & 3$)%(Da$a a-"- a&" 3a&$)$)%("# >%& "a ' !-$% "& a(##a$a a-" )(>&a-$&! $!&" )- -".&".a$"# >&% $'"a33 ) a$)%( -"&7"&- a(# $'" )($"&("$

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    Coupa C$oud Architecture

    coupa.com5!

    The oupa loud leverages the best of the #ma(on.com #:! Virtual Private loud!ervice

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    Coupa Savings-As-A-Service

    coupa.com*

    #ccreditations /ustomers

    !upplier 0etwor

    !upport !ervices

    2earning /'ptimi(ation

    oupa 'verview

    +ey i-erentiators

    Process overage

    ni"ed loudPlatform

    !uccess Team

    Implementation#pproach

    onnected %nterprise

    Trust oupa

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    CoupaTrusted 7y "$o;a$

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    #ew 1ndustry Accreditations

    coupa.com4*

    C%!3a )- $'" %-$ !-$% "&8"($&) %&.a()=a$)%( /)$' $'"%-$ K"@) " 3&%#! $ It is smaller

    than the other leaders but growingfaster, fuelled by a strong

    commitment to its customers9successand providing the product andorgani(ation to deliver on thiscommitment. Aeference customerspraised its usability andcon"gurability U system

    administrators can ma e changes tosmart formsor approval wor

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    #ew 1ndustry Accreditations

    coupa.com4)

    C%!3a )- $'" %-$ !-$% "&8"($&) %&.a()=a$)%( /)$' $'"%-$ K"@) " 3&%#! $ It is smaller

    than the other leaders but growingfaster, fuelled by a strong

    commitment to its customers9successand providing the product andorgani(ation to deliver on thiscommitment. Aeference customerspraised its usability andcon"gurability U system

    administrators can ma e changes tosmart formsor approval wor

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    Than9 you

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    Methodology

    Step )> &ic9 O(( Step 4> Supp$ier+na;$ement

    Step 2> Transition

    to CustomerSuccess

    Step > Ana$ysis Step 5> Setup :Con(igure

    Step 6> Training Step !> UAT

    Step %>

    "o

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    Analysis Phase

    &ey Activities>Series o( wor9shops to identi(y? de(ine ;usiness re@uirements0eview the as-is process and de(ine the ;est practice to-;e mode$

    a$idate understanding o( needed con(iguration and data re@uirements

    1denti(y data source systems and integration needs

    &ey 'e$ivera;$es>7usiness Process 'ocument

    &ey Participants>Core Pro/ect TeamSu;/ect Matter +,perts

    coupa.com44

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    Configuration Phase

    &ey Activities>Set up and con(iguration o( Test environment

    Comp$ete con(iguration

    Comp$ete master data $oads

    a$idate con(iguration and design decisions (or system (unctiona$ity BUAT

    &ey 'e$ivera;$es>Con(iguration 'ocument

    &ey Participants> Administrators o( Coupa

    Core Pro/ect Team

    coupa.com4

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    Supplier Enablement Phase

    &ey Activities>0eview e,isting supp$ier data

    Agree on the criteria (or supp$iers (or initia$ set-up

    Create supp$ier strategy ;ased on review

    'e(ine process (or ena;$ing new supp$iers

    Training supp$iers

    Ongoing supp$ier ena;$ement management

    &ey 'e$ivera;$es>Samp$e supp$ier communication temp$ate

    Procurement team

    endor Management team

    coupa.com46

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    Integration Phase

    &ey Activities>'e(ine integration re@uirements and ;usiness ru$es

    Map data (or integration p$anning

    Set up and con(igure test environment

    'eve$op unit test strategy

    +,ecute unit test

    &ey 'e$ivera;$es>1ntegration 0e@uirement 'ocument

    1ntegration Architecture 'iagram

    &ey Participants>1T integration resources

    coupa.com4!

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    Training Phase

    &ey Activities>'eve$op training strategy to support system ro$$ out

    'eve$op change management strategy

    Create training documents and $earning aids

    1denti(y 9ey users (or training

    +,ecute de$ivery o( training

    &ey 'e$ivera;$es>Training materia$ (or ro$$ out

    &ey Participants>Trainers

    Change Management Team

    coupa.com4%

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    Testing Phase

    &ey Activities>Conduct? support UAT D end to end testingProvide resources (or testing

    Assist in issue reso$ution

    Address issues and retesting e((orts

    Sign-o(( on system operation and (unctiona$ity

    &ey 'e$ivera;$es>UAT test scripts

    UAT issue trac9er spreadsheet

    &ey Participants>Core Pro/ect Team

    Administrators o( Coupa

    Testers

    coupa.com42

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    Go Live Phase

    &ey Activities>Move test system to production BMTP+,ecute on communication strategy to user ;ase

    Trans(er training materia$ to user ;ase

    "o-

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    Coupa Roles Responsibilities

    R% " R"-3%(-) ) )$ Na "

    Project Sponsor Main point of contact to ensure customer success.

    Project Manager Aesponsible for overseeing the implementationof the application.Helps plan meetings and should have a strongunderstanding of the overall goals of theimplementation and oupa features andfunctions.

    oupa !uccessManager

    :or s with the customer team during all phasesof the implementation including businessprocess analysis, training, integration, etc.

    Coupa IntegrationArchitect

    Works with IT to define integration format andmappings. Works with Coupa integration engineers toprogram integrations.

    SupplierEna lementManager

    Works with the customer team to anal!"e# identif!and ena le high touch suppliers and train thecustomer on low touch ena lement.

    coupa.com)

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    Customer Roles and Responsibilities

    R% " R"-3%(-) ) )$Pro=ect!ponsor

    Aesponsible for attending critical milestone meeting, and decision ma er forthe pro=ect

    Pro=ect Manager Aesponsible for overseeing the implementation of the application.Helps plan meetings and should have a strong understanding of the overallgoals of the implementation and oupa features and functions.

    Procurement$usiness Process'wner

    Aesponsible for designing and approving business process

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    1mp$ementation 7est Practices

    coupa.com5

    B"-$ P&a $) "- A&%!(# " F% !- a&"a- ? E(a "&-

    T" '(% %. )- (%$S$&a$".

    Have a plan, now what you spend / ensure that process development e-orts areaccepted by all sta eholders. ompany must devise a comprehensive plan fordeployment as well as clearly de"ne goals / milestones

    E@" !$)7" L"a#"&-')3onsistently engage e&ecutives.

    :ith regular updates of the pro=ect status, e&ecutives can be better prepared to help younavigate obstacles.

    B".)( B"( ' a&;)(. !election / deployment of technology will be easier, if internal processes are mapped,well)de"ned / made eNcient as much as possible before start

    F% !- %( S! "-- 0ever 2ose focus of the end goal

    C% !() a$)%( a(#C'a(." Ma(a." "($

    $e very careful about what does and does not get communicated to the largerorgani(ationUbeyond the pro=ect team.

    B" % " a C%!3a E@3"&$ Ma e sure that core pro=ect team become e&pert in oupa ? It will help organisation toeep a regular reality chec of con"guration

    A %!($ S$&! $!&" Its best to have the same account structure in oupa as the company have in their;inancial system.

    O&.a()-a$)%(a E(.a." "($larify user accountability and behaviours re5uired.

    Mandate trainings of all end users buyers.Maintain communication and engagement to improve the reputation of buying

    S!33 )"&- a&" 3a&$("&-!upplier participation has been a thorn in the side of many e)procurement initiatives.%-ective procurement rests on managing and developing relationships between buyersand suppliers.

    Typica$ &P1 1mprovement with Coupa

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    yp p pProcurement

    P&"8C%!3a 4)$'C%!3a

    -3"(# a3$!&"# )( P2P- -$" Y *BC Z BC

    -3"(# $'&%!.' a$a %.- Y BC Z SBC

    -3"(# $'a$ )- 3&"8a33&%7"# Y *BC Z 3BC

    -3"(# !(#"& %($&a $ Y QBC Z DBC

    % 3 )a( " /)$' %($&a $- Y QBC Z 4BC

    %> PO- -"($ " " $&%() a Y BC Z QBC

    R" !)-)$)%( $% PO " $) " Z D days Y 1 day

    S$&a$".) ? T&a(-a $)%(a M)@ BC BC BC BC

    1 !pend [ all addressable spend e&cept wages, rent, utilities, amorti(ation depreciation, other areas where spend savings is notpossible

    C of l icensed intended users who are actively using the Procurement system#ll information is based on oupa9s e&perience with prospective and e&isting customers and e&ternal benchmar s, wherever

    !-"& 2 a#%3$)%( %> - -$" Y *BC Z 4BC

    coupa.comSQ

    Typica$ &P1 1mprovement with Coupa

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    1nvoicing

    P&"8C%!3a 4)$'C%!3a

    ! early pay dis"ount "apture # % &' ( )*'

    Invoi"e $% to Pay "y"le time ( +* da!s ) , - da!s

    ! of Invoi"es re"eived ele"troni"ally % +*' ( *'

    ! of Invoi"es &ith ina""ura"ies ( )&' % -'

    Strategi" ' Transa"tional Mi( +*'$/*' &*'$&*'

    )0 ' of addressa le spend for which earl! pa! discounts are currentl! capturedAll information is ased on Coupa1s e2perience with prospecti3e and e2isting customers and e2ternal enchmarks# where3er a3aila le

    Cost per Invoi"e 4)&5-* -*' lower

    coupa.comSS

    &ey 'i((erentiators

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    &ey i((erentiators

    coupa.com6

    #pplication 2icenseape& \ !un ost \ #M s \ !caling up costs

    Hardware osts \ A \ ;acility \ !ervice es \ Power \ #M

    Implementation osts TTM \ ! ill retention \ !upport sta-

    atabase, :eb #pp !erversev / Auntime 2icenses \ More #M s

    Integration ostsMiddleware 2ic. \ #PIs

    IT !taNng ostAetention \ #vailability \ Aecurring

    pgrade and Aefresh ost;orced Migration \ More ape&

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    'n emand

    Monthly !ubscriptionPay as you Grow

    %vergreen / ;resh