Trends, Innovations, &

Benchmarks in Expense

Management

Jimmy LeFever, PayStream Advisors

Jean-Marc Jansse, Royal Ahold

Chris Yin, Coupa

Agenda• Introduction

• 2014 Travel & Expense Report Findings

• What’s New With Coupa

• Case Study: Royal Ahold

About the Speakers

Jimmy LeFever

Research Director,

PayStream Advisors

Jean-Marc Jansse

Senior Program

Manager, Purchase to Pay

Royal Ahold

Chris Yin

Product Manager

Coupa

Fact: Employee

Expenses are the

second largest

controllable expense

Opportunity: Improve

how we interact with

employees

Solution: Make it easier

for employees to make

the correct decision

Benefit: Significant

bottom line impact

PayStream’s Travel & Expense Technology

Insight Report, April 2014

This report:

• Helps accounting and finance practitioners familiarize

themselves with the current Travel & Expense

Management (TEM) landscape

• Highlights trends in TEM adoption using a longitudinal

survey conducted over three years and taken by

hundreds of accounting and finance professionals

• Explores expense report methods and workflows for

various organizations

What are your organization’s biggest

expense management challenges?

How do your employees capture receipt

information?

What percent of expense reports are

received via the following methods?

Average cost to process an expense

report: The Bottom Line

Type Average

Manual $23.12

Some Automation $17.40

Fully Automated $7.53

Our Mission

Delivering software innovation

that breeds responsible spending

while impacting the company bottom line

Holistic Spend

Invoice Management Expense Management

Visibility

Compliance

Efficiency

Training

Integration

Administration

Upgrades

Visibility

Compliance

Efficiency

Training

Integration

Administration

Visibility

Compliance

Efficiency

Training

Holistic Spend

Integration

Administration

Upgrades Upgrades

Pre-Approved Un-Approved Post-Approved

Transaction Silos

Procurement

True Cloud Platform

InvoicingExpenses

450+Customers

100+Countries

72%+Services Spend

1M+Daily Transactions

120B+Annual Spend

100%Mobile

99.99%Uptime

1.3M+Suppliers +

Customer Success: Royal Ahold

Royal Ahold

International Retailer based in the Netherlands

Founded in 1887

Publicly traded on Euronext

Over 3000 international locations

32+ Billion Euros in Revenue

Jean-Marc Jansse

Senior Program Manager, Purchase to Pay

Coupa Customer since 2013

Procurement, Contracts, Invoicing, Sourcing, Expenses

Customer Success: Royal Ahold

Motivation for change

Evaluation process

Implementation & Deployment

Change management

Coupa Expenses

InvoicingExpenses

Coupa Expenses

Compliance

Exception ManagementData. Less Effort.

Innovation &

Usability Uncover Savings

Opportunities

Visibility

Innovation & Usability

Ease of Use

Easy to Use Interface

Email In, Drag & Drop Wallet

Automation

Auto Categorization

Automated Corporate Card /

Travel Feeds

Mileage Calculator

Flexible

Itemization

Split Billing

Mobile

Compliance

Follow the Rules

Policies per Expense

Category

Frugal Meter

Exception Management

Audit Score

Approval Chains

Color Coded Approval

Emails

Multi Day Table

Visibility

Flexible, Powerful Reporting

Customizable, Drill Down

Reporting

Create Custom Views

Automated Scheduler

Corporate Card Reconciliation

Unified Spend Visibility

Executive Dashboards

Expense Benchmarking

Coupa Analytics

Q&A

©2013 Coupa Software, Inc.

Thank Youfor spending your time with us.

www.paystreamadvisors.com