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Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

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Page 1: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

Course Rep Training 2014/15(second session)

Roz Green-Innes – VP CardiffJenny Catherine – Academic Affairs Coordinator

Page 2: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

Aims of the session

• Refresher on your role as a Course Rep• Stress the importance of the student voice• Teach you about Quality Assurance• Help you research and campaign• Effective meeting behaviour• Inform you of upcoming events

Page 3: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• Your role:

Recap from the first training

Gather student feedback

Liaise with SVRs/ Course Reps

Raise concerns at meetings

Follow up points raised

Feed back to students

Start

Page 4: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• Think about the topics that may affect students during their studies

• Name 3 big issues from each category:- course-specific- Faculty-specific- University-wide

Issues students can face

Page 5: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

Student experience

Course issues

Specialised equipment

IT and library

Assessment and feedback

Academic support

Student engagement

Quality of teaching

Communications

Page 6: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• Academic staff or Course Leaders for course-specific issues

• Student Voice Representatives for Faculty-wide issues

• Students’ Union for advice on campaigning• Full-time Elected Officers for extra support• Student Council Officers for liberation issues• Support services for anything else

Who to go to for support?

Page 7: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator
Page 8: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• SU President: Carys Rhiannon [email protected]

• SU Vice-President Pontypridd: Ellen Rose Jones

[email protected]

• SU Vice-President Newport: Drew [email protected]

• SU Vice-President Cardiff: Roz Green-Innes

[email protected]

Full-time elected officers

Page 9: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

SU President

Chair Student Council Cardiff

Atrium Campus Officer

Cromwell House campus OfficerSU Vice President CardiffBlack Students OfficerInternational Students OfficerLGBTQ OfficerMature Students OfficerPost-Graduate and Part-Time Students

OfficerSocieties OfficerSports OfficerSupported Activities OfficerStudents with disabilities OfficerWelsh Language OfficerWomen’s Officer

Carys Rhiannon Thomas

Angharad Paget-Jones

Chris Legg

Vacant

Roz Green-Innes

Audrey N’Gaba

Robin Harper

Lucy Morgan

Marc Ash

Vacant

Vacant

Ruth Miller

Vacant

Daniel Cantore

Vacant

Emily Lee

Elected officers

Page 10: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• Your role is vital in ensuring the quality of your degree• The student voice should be at the heart of decision-

making• Course Reps are the first point of contact with students• Student Voice Representatives sit on University-level

Committees• Elected officers represent ALL students• Importance of gathering effective feedback

Student Representation

Page 11: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• Questions you can ask your course mates:- Do you feel the course is making you more employable? - Is the course well organised?- Do you receive sufficient information about careers

through your course?- Does your course match your expectations?- Are the library and computing facilities adequate?- Does feedback help you improve your performance in

future assignments?

Student Feedback

Page 12: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

How you can have an impact

•Attend training•Attend Course Rep Assembly•Research and Campaign

Students' Union

•With other Course Reps•With SVRs•Attend Student Staff Liaison Committees/Course BoardsLiaise•Module Evaluation Forms•National Student Survey (NSS) - KIS•Internal Student Survey

Complete forms

http://uswcoursereps.forumotion.co.uk/

Page 13: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• Higher Education Institutional Review• Student Staff Liaison Committees• Course Boards• Review and Revalidation• National Student Survey (NSS)• Student Led Teaching Awards (SLTA)• Students’ Union / Student Council - Campaign

Students and Quality

Page 14: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator
Page 15: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• Is it a ‘change’ or ‘awareness’ campaign?• Research existing practices to support your campaign• Plan how you can resolve this. (what tactics will you

use? Be inclusive)• Submit a motion to the Student Council (anyone

can!) (contact Glenn Page – [email protected] )

• Brand your campaign (logo/slogan)• Update your course mates!

Campaigning

Page 16: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• Documents you may come across: Evaluative reports on the course; external examiners’ reports; annual reports; statistics, etc.

- Highlight examples of good practice to be commended

- Note points that may be an ‘issue’ needing investigation

- Chase up to see if they are being dealt with (you can ask SU staff to assist you in this)

Analysing data

Page 17: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• Prepare for the meeting: read documents, gather feedback, plan your participation

• During the meeting: clarify issues; don’t ask multiple questions or make long speeches; TAKE NOTES.

• After the meeting: be clear on key outcomes; discuss what you have taken from it; refine a what is left to do.

Effective Meeting Behaviour

Page 18: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• NUS Course Rep conference – Wednesday 11th February (sign up here https://www.eventbrite.co.uk/e/cynhadledd-cynrychiolwyr-cyrsiau-course-representative-conference-tickets-15324625367. )

• Queree Conference and AGM – Thursday 12th February (Atrium – more information here https://www.facebook.com/events/644289072342747/?fref=ts )

• Course Rep Awards• Student Led Teaching Awards (nominate staff/students who make a difference)

(nominations will open end of February; event will be held after Easter)

• NSS 2015 Help us raise awareness!

• Quality Assurance Agency review (visits March/April)

• Keep an eye out on the SU website and get involved

Upcoming Events

Page 19: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• 2014/15: Institutional Review by the Quality Assurance Agency

• Student Submission (1st draft SU website under ‘Get involved – Campaigns – 2014/15 – Institutional Review’)

• Get involved: focus groups, surveys, raise issues with SU staff.• Attend the review visit (03/14 and 04/14)

Email: [email protected] More info: http://www.uswsu.com/campaigns/2014-2015/institutional-review

QAA Review

Page 20: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• Community Toolbox: http://ctb.ku.edu/enTo help you develop skills

Further Information

Page 21: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• Help us improve our training session, please give us your feedback! Was this session useful?

• How can we improve the support we give to you?

Exercise & Feedback

Page 22: Course Rep Training 2014/15 (second session) Roz Green-Innes – VP Cardiff Jenny Catherine – Academic Affairs Coordinator

• Previous minutes- Inconsistencies in feedback on work- Are meetings with Course Leaders regular?- Computers/printers malfunctioning (CA301; CA203)- Lost work- Atlantic House/Cromwell House opening hours- Strikes- Grouping of lectures (Atlantic House/Atrium)

Course Rep Assembly