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ADTRAN Technical Support Associate (ATSA)/ IP Telephony 3.2 Study Guide Introduction to NetVanta 7000 Series Revision 5/2010

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Page 1: coursesummary.CourseCatalog

ADTRAN Technical Support Associate

(ATSA)/ IP Telephony 3.2

Study Guide Introduction to NetVanta 7000 Series

Revision 5/2010

Page 2: coursesummary.CourseCatalog

Trademarks

Any brand names and product names included in this manual are trademarks, registered trademarks, or trade names of their respective holders. To the Holder of the Manual

The contents of this manual are current as of the date of publication. ADTRAN reserves the right to change the contents without prior notice.

In no event will ADTRAN be liable for any special, incidental, or consequential damages or for commercial losses even if ADTRAN has been advised thereof as a result of issue of this publication.

901 Explorer Boulevard P.O. Box 140000

Huntsville, AL 35814-4000 Phone: (256) 963-8000

©2009 ADTRAN, Inc. All Rights Reserved.

Printed in U.S.A.

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Customer Service, Product Support Information, and Training

ADTRAN will replace or repair this product within five years from the date of shipment if the product does not meet its published specification, or if it fails while in service.

A return material authorization (RMA) is required prior to returning equipment to ADTRAN. For service, RMA requests, training, or more information, see the toll-free contact numbers given below.

Presales Inquiries and Applications Support

Please contact your local distributor, ADTRAN Applications Engineering, or ADTRAN Sales: Applications Engineering (800) 615-1176 Sales (800) 827-0807

Post-Sale Support

Please contact your local distributor first. If your local distributor cannot help, please contact ADTRAN Technical Support and have the unit serial number available.

Technical Support (888) 4ADTRAN The Custom Extended Services (ACES) program offers multiple types and levels of service plans which allow you to choose the kind of assistance you need. For questions, call the ACES Help Desk.

ACES Help Desk (888) 874-2237

Training

The Enterprise Network (EN) Technical Training offers training on our most popular products. These courses include overviews on product features and functions while covering applications of ADTRAN's product lines. ADTRAN provides a variety of training options, including customized training and courses taught at our facilities or at your site. For more information about training, please contact your Territory Manager or the Enterprise Training Coordinator.

Training Phone (800) 615-1176, ext. 7500 Training Fax (256) 963-6700 Training Email [email protected] Web Site (general info) www.adtran.com/training ADTRAN online registration www.adtranuniversity.com/registration

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ATSA/IP Telephony Study Guide

Version 3.2

Revised 5/2009

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Preface: ADTRAN University

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Preface: ADTRAN University

P-2 ATSA/IP Telephony Study Guide

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Preface: ADTRAN University

ATSA/IP Telephony Study Guide P-3

Training Services

Training Services

• Traditional classroom instructor-led-training (ILT)– 100% ADTRAN developed and

delivered

– Hands-on labs for every student

– Open enrollment public class• $400/student/day

– Onsite private class• Suitcase the class for up to

12 students• Custom class $3,300/day *• Standard class $3,000/day *

– Topics: IP Business Gateways, Routers, Switches, IPT, UC, Advanced AOS Routing

• www.adtranuniversity.com

• “Virtual” ILT (VILT)– Same instructors and materials as

classroom

– Lectures delivered webinar-style

– Hands-on via remote labs

– Call for quote

• Self-paced online training (OLT)– Fundamental technology courses

– Product-specific courses

– Over 30 titles available

– Available for free 24x7

* In continental US

ADTRAN University is your source for ADTRAN training programs. From traveling regional seminars, to classroom instruction at ADTRAN training facilities or web-based training from your own office, ADTRAN University provides training solutions for today's dynamic businesses.

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Preface: ADTRAN University

P-4 ATSA/IP Telephony Study Guide

Certification Programs

Certification Programs

• Internetworking includes NetVanta routers, switches, IP business gateways, security and WiFi

• IP Telephony includes NetVanta 7000 series IP Communications Platform and IP phones

• Unified Communications includes NetVanta UCS, BCS, ECS, and BAS• Certifications are valid for 3 years. No-cost certification renewal options• update webinars with most releases of new products or features• 100% ADTRAN development & delivery

If you would like to increase your knowledge of ADTRAN's Internetworking or IP Telephony products, several certifications are available. The ASP or ADTRAN Sales Professional Certification is geared towards the seller who wants to have a better understanding of ADTRAN's product line. This free certification may be completed online at your convenience. The ATSA or ADTRAN Technical Support Associate Certification provides technology training, as well as covering ADTRAN's product line and basic configurations in more detail. The ATSA may be completed online. The ATSP or ADTRAN Technical Support Professional is the highest level of certification, which includes in depth product and configuration training. This certification includes hands-on technical training at one of our training centers, or may also be taken through a virtual instructor-led training course. Contact the ADTRAN Training department for more information on any of these certifications.

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Preface: ADTRAN University

ATSA/IP Telephony Study Guide P-5

Certification Time & Money

Certification Time & Money

Delivery Time Location Cost

ASP/IN

OLT 6 hours online – self-paced Free

Field kit 1 dayconducted onsite by TM or SE Free

ATSA/IN

OLT 10 hours online – self-paced Free

Field kit 2 daysconducted onsite by SE Free

ATSP/IN

ILT-public 4 days ADTRAN $1,600/student

ILT-private 4 days onsite $12,000/class

VILT2 weeks (part time)

online – live –instructor led –remote labs $800/student

Self-Study self-paced N/A $300/kit

Certification Time & Money

Delivery Time Location Cost

ASP/IPT OLT 2 hours online –self-paced Free

ATSA/IPT OLT 14 hours online – self-paced Free

ATSP/IPT

ILT-public 4 days ADTRAN $1,600/student

ILT-private 4 days onsite $12,000/class

VILT2 weeks (part time)

online – live –instructor led – remote labs $800/student

ASP/UC OLT 2 hours online –self-paced Free

ATSA/UC OLT 4 hours online – self-paced Free

ATSP/UC

ILT-public 3 days ADTRAN $1,200/student

ILT-privatecoming in Q2 3 days onsite $9,000/class

VILTcoming in Q2

2 weeks (part time)

online – live –instructor led – remote labs $600/student

The ASP and ATSA certification programs are based on “Free” online courses and exams. ATSP training is available for a fee and is available in several modalities (ILT, VILT, and self-study).

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Preface: ADTRAN University

P-6 ATSA/IP Telephony Study Guide

Logging into ADTRAN University

Logging into ADTRAN University

• ADTRAN’s website is the entry point to ADTRAN University (www.adtranuniversity.com)

• Login or register an account to access ADTRAN University

ADTRAN has made it easy to get started using the ADTRAN University site. You can visit www.adtranuniversity.com to get started.

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Preface: ADTRAN University

ATSA/IP Telephony Study Guide P-7

ADTRAN University

ADTRAN University

Once you have logged in to ADTRAN University you will access see the ADTRAN Organizer page. Links will provide access to many common training requests.

Below are the simple steps you can follow to get started: Step 1. Go to www.adtranuniversity.com Step 2. Login if you have an existing ADTRAN account or “Register” an account Step 3. Enter ADTRAN University

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Preface: ADTRAN University

P-8 ATSA/IP Telephony Study Guide

ADTRAN University Campus – ADTRAN Organizer

ADTRAN University Campus –ADTRAN Organizer

• View either selected or assigned training activities and generate ADTRAN training transcript from the “My Training” Section”

• Search and enroll in courses from our open catalog in the “Search Catalog” section

• Quickly navigate to certification courses and exams from the “ADTRAN Certification Programs” section

The organizer will allow you to review and manage your learning, search catalog and enroll in courses, search and enroll in Certification courses and/or exams. This will also provide access to any “special” training events such as Self-study materials, access to Virtual events, etc.

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Preface: ADTRAN University

ATSA/IP Telephony Study Guide P-9

Course Catalog

Course Catalog

The catalog will display ADTRAN instructor-led, online and User Defined activities. There are several ways to search the Catalog. To search by specific course name, choose the “Alphabetically” option. To narrow your search, you can enter key words in the Search For fieldTo search for Instructor-led events, select the tab entitled “ILT with Open Seats ”Defined category selections are also available to aid in searching for product or technology courses. To view the available categories, select the “Category” tab

The course catalog will allow you to view all the courses available to you in the system. The catalog can be presented to you in several ways: By Category, Alphabetically, and ILT with Open Seats. “By Category” will allow you to search the catalog by technology, certifications, and products. Alphabetically will list all the courses in alphabetical order, and ILT with open seats will display all instructor-led courses that have available seats.

To narrow your search in our catalog you can enter key words in the “Search for” field and select “GO”.

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Preface: ADTRAN University

P-10 ATSA/IP Telephony Study Guide

Summary

In this brief introduction, we hope you have gained a better understanding of ADTRAN University, including how to create an account and gain access the system and how to enroll in the available training programs.

Summary

• Use your corporate email address as your ADTRAN University login

• ADTRAN Training website will provide you with the simple steps to get started

• ADTRAN University (www.adtranuniversity.com)– Certifications– Online Courses– Instructor-led courses

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Module 1: Introduction to the NetVanta 7000 Series

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Module 1: Introduction to the NetVanta 7000 Series

1-2 ATSA IP Telephony

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Module 1: Introduction to the NetVanta 7000 Series

ATSA IP Telephony 1-3

Introduction to ADTRAN IP Telephony Products

Welcome to Introduction to ADTRAN IP Telephony Products!

Introduction to the NetVanta 7000 Series

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Module 1: Introduction to the NetVanta 7000 Series

1-4 ATSA IP Telephony

Objectives

In this lesson, we will introduce the ADTRAN NetVanta 7000 Series products. We will identify the physical interfaces and option modules for each product, and discuss applications in which each product would fit well.

Objectives

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Module 1: Introduction to the NetVanta 7000 Series

ATSA IP Telephony 1-5

ADTRAN NetVanta IP Telephony Products

The NetVanta IP Telephony family includes the NetVanta 7100 "Office-in-a-box" voice and data networking solution, the NetVanta 7060 IP PBX, and the IP 700 Series IP Phones. We will focus on the NetVanta 7000 Series products, starting with the NetVanta 7100.

ADTRAN NetVanta IP Telephony Products

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NetVanta 7100

The NetVanta 7100 converged IP "Office-in-a-box" is a complete IP telephony and data networking solution for business locations with up to 50 employees. This all-in-one platform includes an IP PBX, voicemail, VoIP/PSTN Gateway, full-featured IP router, firewall, VPN, 24-port powered Fast Ethernet switch with Gigabit Uplinks, and two expansion slots for Network Interface or Voice Interface Modules.

NetVanta 7100

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ATSA IP Telephony 1-7

NetVanta 7100

The front panel of the NetVanta 7100 includes 24 auto-sensing 10/100 BaseT Power over Ethernet interfaces, as well as 2 auto-sensing 10/100/1000 BaseT Gigabit Uplink ports. The rear panel of the NetVanta 7100 has several physical interfaces, including a compact flash, 2 Network Interface or Voice Interface Module slots, 2 analog trunk interfaces, 2 analog station interfaces, music on hold and overhead paging ports, a WAN Ethernet interface, a management console port, door relay, and AC power interface. The NetVanta 7100 uses the same NIMs used by the other NetVanta routers.

NetVanta 7100

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1-8 ATSA IP Telephony

NIMs

Network Interface Modules, or NIMs, or Voice Interface Modules, or VIMs, may be used in one of the two NIM/VIM slots. NIMs are used for data applications, while VIMs are used for voice applications. Several NIMs and VIMs are available for these modular slots, and may be selected and changed based on your application. Let's look first at the available NIMs. Click on each NIM to learn more about it.

NIMs

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ATSA IP Telephony 1-9

VIMs

Voice Interface Modules, or VIMs, may also be used in the NIM/VIM slots, and provide additional analog voice interfaces. Click on each VIM to learn more about it.

VIMs

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Module 1: Introduction to the NetVanta 7000 Series

1-10 ATSA IP Telephony

3D Model

Use your mouse to explore this NetVanta 3D model on your own. Click 'Play' when you are ready to advance.

3D Model

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ATSA IP Telephony 1-11

Converged IP Voice and Data

Let's look now at an application where the NetVanta 7100 may be used. The NetVanta 7100 is a converged IP platform that provides a complete telephony and data networking solution for businesses of up to 50 employees. The 7100 includes an IP PBX, voicemail, auto attendant, router, firewall, VPN, Ethernet switch with 24 powered (802.3af) 10/100 switch ports, two 10/100/1000 uplink ports, and two Network Interface Module/Voice Interface Module (NIM/VIM) slots. As an AOS-powered product, the NetVanta 7100 includes essentially all the router, switch, VPN, and firewall features of existing NetVanta products, with an added IP PBX. The 7100 supports the existing NetVanta NIMs (T1, ADSL, etc.) for data circuit applications, and the new Voice Interface Modules (VIMs) which include Quad Analog Trunk, Quad Analog Station, Dual Trunk/Dual Station, and T1/PRI.

Converged IP Voice and Data

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1-12 ATSA IP Telephony

SIP Trunking

For businesses that are looking for ways to reduce costs, ADTRAN's SIP Trunking is an ideal solution. SIP trunking is a packet-based service which will dynamically consolidate all voice and data traffic over a single IP circuit and enables the SIP Service Provider to carry local, domestic and international long distance, and toll free calls, in addition to video, email, Internet, and other data. The combination of ADTRAN's NetVanta 7000 Series IP PBX and the service provider's SIP trunk offers a proven solution for not only reducing immediate costs, but also ongoing savings up to 40% each month. The NetVanta 7100 integrates multiple functions into a single solution including PBX, switch, router, and firewall/VPN functions. It provides key system functionality across SIP trunking such as Busy Lamp Field (BLF) and Shared Line Appearances (SLA). It also offers built in Quality of Service (QoS) for voice to monitor and report VoIP performance statistics. ADTRAN's SIP Trunking alliances offer proven ways to consolidate voice and data onto a converged IP service that lowers costs and achieves high quality reliable service - all backed by industry leading service and support.

SIP Trunking

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ATSA IP Telephony 1-13

SIP Networking

The ADTRAN NetVanta 7000 Series supports SIP Networking between multiple locations. With SIP networking, businesses can connect multiple sites and have three- to four-digit dialing, local call routing and survivability, and on-net calls for toll bypass. The NetVanta 7100 and 7060 are best for locations that need local voice mail; while ADTRAN's NetVanta 6355 IP Business Gateway and Total Access 900 Series provide the ideal solution for locations that will use a central NetVanta 7000 voice mail.

This application:

• Links multiple sites together to reduce costs

• Increases productivity

• Direct dials between offices

• Supports inter-office, three- to four-digit dialing

• Provides local PSTN access

• Allows local sites to share remote site trunks

SIP Networking

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1-14 ATSA IP Telephony

NetVanta 7060

The NetVanta 7060 differs from the NetVanta 7100 in that it is an IP telephony solution ideal for business locations that already have an IP data network established with routing and VPN functionality. The NetVanta 7060 is an unbundled solution providing IP PBX functionality which includes SIP-based telephony features, limited IP router capabilities, and a 24 port Ethernet switch.

NetVanta 7060

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ATSA IP Telephony 1-15

Comparison Matrix

This comparison matrix identifies the similarities and differences between the NetVanta 7060 and the NetVanta 7100. The NetVanta 7060 supports the voice features listed, while the NetVanta 7100 also includes advanced data and security features.

Comparison Matrix

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1-16 ATSA IP Telephony

Brainteaser

Brainteaser

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ATSA IP Telephony 1-17

Connecting to the Unit

Connecting to the Unit

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Step 1

Step 1

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Summary

In this lesson, we discussed the NetVanta 7000 IP telephony and data internetworking devices. We looked at various physical interfaces available on the NetVanta products, as well as option modules that may be used with the products. Finally, we looked at some application diagrams to see how the NetVanta products can be used in real-world scenarios.

Summary

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Introduction to SIP

Introduction to SIP

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Introduction to SIP

In this lesson, we will discuss SIP, or the Session Initiation Protocol. We will begin by discussing basic SIP functionality, and identifying different networking devices that are used in a SIP network. Finally, we will see where the ADTRAN NetVanta IP voice products fit into a SIP application.

Introduction to SIP

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SIP Basics

The NetVanta 7000 products use SIP, or Session Initiation Protocol, as the VoIP signaling protocol to set up a session between endpoint devices. SIP is defined by RFC 3261 and is a client-server protocol used for the initiation and management of calls between users.

SIP Basics

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Basic Functions of SIP

SIP is used by endpoint devices, servers, and other SIP devices for several functions. SIP can be used to locate an endpoint, signal a desire to communicate, negotiate session parameters needed in order to establish a session, and teardown a session after it has been established. Note that SIP is not used for actual voice transport. The Real-time Transport Protocol, or RTP, carries the actual voice traffic. SIP is responsible for call control and signaling.

Basic Functions of SIP

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Devices in the SIP Network

Different devices play different roles in the VoIP network. An endpoint device, such as an IP phone, is commonly referred to as a User Agent. The user agent can be a ua-client, which originates calls, a ua-server, which listens for incoming calls, or both. There will also be a SIP proxy server in the VoIP network. The SIP proxy server routes calls to the receiving user agent device. Another component is the registrar server. User agents register with the registrar server. Let's look at each one of these devices individually.

Devices in the SIP Network

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ATSA IP Telephony 1-25

Functions of the SIP Proxy Server

There are two main functions of the SIP proxy server. The proxy server acts as an intermediary performing both the roles of server and client for the purpose of making requests on the behalf of other clients. The proxy server primarily plays the role of routing, which means its job is to ensure that a request is sent to another "entity" closer to the targeted user. The NetVanta 7100 acts as the SIP proxy server.

Functions of the SIP Proxy Server

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Functions of the SIP Registrar

The Registrar server accepts register requests from user agents. Each time a user turns on a SIP user client, such as an IP SIP Phone, PC, or other SIP device, the client registers with the registrar server. The SIP registration process is used so that the User Agent is known by the system and calls may be directed to it as needed. A Registrar Server is typically co-located with a proxy or redirect server, as is the case in the NetVanta 7100. The NetVanta 7100 assumes the role of the Registrar server, as well as the Proxy Server.

Functions of the SIP Registrar

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Functions of the User Agent

The User Agent can act as both a user agent client and user agent server. The user agent client sends SIP requests and receives SIP responses. The user agent server generates a response to a SIP request. The response accepts, rejects, or redirects the request.

Functions of the User Agent

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NetVanta 7100 in the SIP Network

When using the NetVanta 7000 series in the VoIP network, it acts as the SIP proxy server, as well as the registrar server. SIP phones that are plugged into the NetVanta 7000 register with the 7000 and send SIP requests to it when they want to place calls. The NetVanta 7000 then routes those calls to the remote destination. Let's look now at some basic configuration for voice over IP.

NetVanta 7100 in the SIP Network

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Brainteaser

Brainteaser

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Introduction to SIP Summary

In this lesson, we discussed SIP, or the Session Initiation Protocol. We began by discussing basic SIP functionality, and identifying different networking devices that are used in a SIP network. Finally, we saw where the ADTRAN NetVanta IP voice products fit into a SIP application.

Introduction to SIP Summary

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Default NetVanta 7100 Configuration

Welcome to the Default NetVanta 7100 Configuration Lesson!

Default NetVanta 7100 Configuration

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NetVanta 7100 Default Configuration

In this lesson, we will discuss the default configuration provided in the NetVanta 7100 straight out of the box. This includes configuration for management, switch features, router features, and IP telephony features.

NetVanta 7100 Default Configuration

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ATSA IP Telephony 1-33

NetVanta 7100 Default Configuration

The NetVanta 7100 is delivered from the factory with a default configuration that will allow you to quickly deploy a complete IP telephony and Data networking solution. Default configuration exists for management, switch, router, and IP voice parameters. Let's look at each in more detail.

NetVanta 7100 Default Configuration

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Default Management Configuration

There are two main methods of configuring and managing the NetVanta. These are through the web GUI, and through the Command Line Interface, or CLI. The CLI is accessed through a direct console connection, or through Telnet. Default configuration exists to allow either of these access methods. To access the Command Line Interface through the built in console, default VT100 settings are configured on the port. These are a data rate of 9600, 8 data bits, no parity, 1 stop bit, and no flow control. No console password is configured, however; an enable password of 'password' is set to be entered when a user tries to access the enable mode prompt. A username of 'admin' and password of 'password' are also configured for web access. When connecting through a LAN interface, Telnet, secure shell, web, secure web, and TFTP access are enabled. When connecting through a WAN interface, secure shell or secure web access may be used.

Default Management Configuration

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ATSA IP Telephony 1-35

Default Switch Configuration

Switch settings apply to the 24-10/100 BaseT Ethernet interfaces located on the front panel of the NetVanta, as well as the 2-10/100/1000 BaseT Gigabit interfaces. All of these ports are enabled by default, and will auto detect the speed, duplex, and cable type of connected devices. These interfaces are all configured as trunk interfaces as well, meaning they will carry information about multiple VLANs. Two VLANs are configured in the switch default configuration file. VLAN 1 is for data traffic and has an IP address of 10.10.10.1 with a 24 bit subnet mask. VLAN 2 is configured for voice traffic and is configured with an IP address of 10.10.20.1/24. The native VLAN is configured as VLAN 1. This means that any untagged data received by the router will become a member of VLAN 1. Therefore, phones connected to the NetVanta should be configured to tag voice traffic with VLAN 2. Everything else will be a member of VLAN 1 by default.

Default Switch Configuration

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Default Router Configuration

Default router configuration includes firewall and DHCP settings. By default, the firewall in the NetVanta is enabled and will allow all traffic out of the local network, but will block all incoming unsolicited traffic. Remember that the NetVanta uses a stateful packet inspection firewall, so any traffic coming into the LAN as a response to solicited requests will not be blocked. DHCP servers are configured for each default VLAN. The data DHCP server uses a network pool of 10.10.10.0 to assign IP addresses to requesting devices, while the voice VLAN uses a DHCP pool of 10.10.20.0. The WAN interface on the rear panel of the NetVanta, referred to as Ethernet 0/0, is configured as a DHCP client.

Default Router Configuration

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Default Voice Configuration

Factory default voice settings allow in and outbound calls without any additional configuration. The built in FXO trunk ports, referred to as FXO 0/1 and FXO 0/2, are configured for analog trunks. Analog circuits from the local telco may be plugged into these interfaces and all incoming calls will be directed to the auto-attendant. Callers may enter extension numbers to reach individual users. Analog voice users are configured for the built-in FXS interfaces, referred to as FXS 0/1 and FXS 0/2. The extensions for these interfaces are 2001 and 2002, respectively. When incoming callers reach the auto-attendant, they may dial extension 2001 or 2002 to access these interfaces. A single SIP user is also configured in the default configuration file. An IP Polycom SIP phone may be plugged into any available Ethernet interface on the front panel of the NetVanta. The NetVanta will send the phone a default phone configuration that gives it the extension 2000 and assigns it privileges associated with the public class of service. This will enable the IP SIP phone to place 911, internal, local, and Toll-free calls. Default extensions are also configured, as shown on the chart provided here.

Default Voice Configuration

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Other Default Settings

There are many other voice settings that are already configured by default, as shown on this list. Several Dial Plan templates exist that define number complete templates, and seven-digit local dialing is already set up such that a user may dial '9' and then the seven-digit number. Voice user Classes of Service are defined to allow call permissions to configured users. Voicemail is also enabled by default, and voicemail Classes of Service are configured to allow users to define message and greeting durations. The SIP Server, Proxy, and Registrar services are also enabled.

Other Default Settings

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Brainteaser

Brainteaser

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Summary

In this lesson, we looked at the default configuration in the NetVanta 7100. This included default management, switch, router, and IP voice configuration settings.

Summary

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Introduction to GUI IP Voice Configuration

Introduction to GUI IP Voice Configuration

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Objectives

In this lesson, we will introduce you to the web based GUI available in the NetVanta products. We will begin by reviewing the configuration necessary to connect to the unit through the web GUI interface, and then look at the voice configuration menus.

Objectives

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Connecting to the GUI

From the factory, the NetVanta Web-Based GUI is enabled and ready to be accessed. The NetVanta is shipped from the factory with the default configuration shown here. All 24 10/100 BaseT Ethernet interfaces are enabled and belong to VLAN 1. VLAN 1 is enabled and has an IP address of 10.10.10.1 with a 24 bit subnet mask. This means you may plug a cable from your PC network interface card into any of the Ethernet interfaces, and access the NetVanta when you configure your PC to be on the same 10.10.10.0 network. The HTTP server is also enabled by default which allows you to talk to the web GUI interface. In order to log in to the web GUI, you will need a username and password, so these are also configured for you by default. The default username to access the GUI is 'admin', and the default password is 'password'.

Connecting to the GUI

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Minimum GUI Access Configuration

If your NetVanta is not at factory default conditions, the minimum configuration needed to access the NetVanta Web-Based GUI interface is shown here. You will need to configure a username and password, enable the HTTP server, and configure an IP address on interface VLAN 1.

Minimum GUI Access Configuration

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Connecting to the GUI

The NetVanta can now be accessed and managed via any Ethernet interface using an Ethernet straight-through or crossover cable. You must first configure your PC and the NetVanta to be on the same IP network. Since the default IP address of the NetVanta is 10.10.10.1, we will configure the PC to be 10.10.10.2. Next, connect an Ethernet cable from the PC NIC card to any of the Ethernet ports on the NetVanta. On your PC, open a web browser and enter '10.10.10.1/admin' in the address field and the NetVanta login window should appear. Note that the NetVanta 7100 has two types of web GUI login pages, the 'admin' page and the 'personal account manager' pages. To configure the NetVanta 7100, you will access the 'admin' page. Individual users may access the 'personal account manager' pages in order to configure personal phone and voicemail settings once the NetVanta 7100 is operational. In the login window, enter 'admin' as the username, and 'password' as the password and then click 'ok'. You should now be logged into the NetVanta web GUI menus.

Connecting to the GUI

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Web GUI Familiarization

When you first log into the NetVanta web GUI, take some time to familiarize yourself with how it works. The left hand side of the screen provides links to each of the configuration menus. Clicking on the plus sign will expand the options under each menu. To access each sub-menu, simply click on the menu you wish to view. This will change the contents of the main right screen. Options within each configuration may be blue underlined text, which indicates that the option may be configured within the GUI, or solid black text, which indicates a read-only field. Save and logout options are always shown at the top right hand side of the menu.

Web GUI Familiarization

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System Menus

The first menu in the web GUI is the System menu. The System menu contains several different screens that aid the user in configuring the system settings of the NetVanta. We will look at each of these screens now.

System Menus

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Getting Started

The first menu is the Getting Started menu. This menu contains links to options that will need to be configured in order to get the NetVanta in an operational state. These include such items as Basic and Advanced Data Setup, Voice Trunk Setup, and Voice Station Setup.

Getting Started

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System Summary

The System Summary screen allows the user to view general system information regarding the NetVanta. This includes the firmware version, the part number, serial number, and system uptime. System time and date may also be viewed (and set) by the user on this screen.

System Summary

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Physical Interfaces

The Physical Interfaces screen lists all the physical interfaces that are either physically tied to the product or connected via a plug-in module. The name, associated logical interface, line status, and type of interface is listed here. Notice also that each interface name is blue underlined text. You may click on each interface name to access configuration for that interface.

Physical Interfaces

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Passwords Menu

Passwords for various access methods may be configured in the Password Menu. This includes the enable password, as well as access passwords for the web GUI login, telnet access, FTP, etc. It is recommended that you change the web GUI (HTTP) login username and password after the initial connection. Those changes may be made here under the 'Add/Modify/Delete Users' section of the page.

Passwords Menu

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IP Services Menu

The IP Services menu allows different IP services to be enabled, disabled, or configured. SNMP, FTP, TFTP, HTTP, HTTPS, and Secure Copy IP services may be enabled or disabled from this screen by checking the box next to the corresponding server. Keep in mind that if you are logged into the unit through the Web GUI, disabling the HTTP server will cause you to lose your connection.

IP Services Menu

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DHCP Server Menu

In order for the NetVanta to act as a DHCP server, the user must create a DHCP server pool, which the NetVanta will use to assign IP address information to requesting devices. This configuration is done in the DHCP Server menu.

DHCP Server Menu

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Hostname/DNS Menu

Hostname and DNS options are configured on the Hostname/DNS menu. This allows the user to change the prompt, or hostname of the NetVanta, as well as DNS settings, such as DNS server information.

Hostname/DNS Menu

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LLDP Menu

The LLDP menu allows users to enable the Link Layer Discovery Protocol (LLDP) on an interface and set LLDP timers. LLDP is not essential to operation and will not be covered in this lesson.

LLDP Menu

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Utilities Menu

The last menu on the main tab is the Utilities menu. The Utilities menu includes various functions to aid in managing, troubleshooting and accessing the unit, so we will briefly go through each of these menus now.

Utilities Menu

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Port Mirroring

The Port Mirroring menu is used to set up Port Mirroring on switch interfaces. Select the destination interface that will become a mirror of the selected source ports. Multiple source ports can be selected. Once configured, a protocol analyzer or packet sniffer can be used to view packets that are transmitted and received by the interface.

Port Mirroring

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Force Ports Busy Menu

The Force Ports Busy menu allows users to set a Port/DS0 to appear as if it is busy from the far end. This is useful for disabling ports for troubleshooting purposes.

Force Ports Busy Menu

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Configuration Menu

Management of configuration files is done from the Configuration menu. Running configuration may be saved to NVRAM, configuration files may be downloaded from the unit, or configurations may be loaded into the NetVanta.

Configuration Menu

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Firmware Menu

Primary and backup files are specified in the Firmware menu. New files may also be uploaded into NetVanta flash, cflash, or deleted from memory.

Firmware Menu

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Logging Menu

Logging of various information may be configured in the NetVanta GUI. Priority levels for different events are set on this menu, as well as where to send logging information. Options include email logging, syslog, or event history logging.

Logging Menu

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Debug Unit Menu

When troubleshooting, the Debug Unit menu may be helpful. Debug filters can be configured to show debug information for various parameters and applications. Once a filter is selected, debug information is displayed at the bottom of the screen in realtime. Debug information may be stopped or paused from this screen for easier viewing.

Debug Unit Menu

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Reboot Unit

There may be times when you need to reboot the unit remotely. There are two options for rebooting. The Save and Reboot option will first save the running-configuration to startup-configuration. The Reboot (Do Not Save) option will not save the current configuration before rebooting. Rebooting the unit will cause you to lose your HTTP connection. You will need to reconnect to the NetVanta after it has finished rebooting.

Reboot Unit

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Telnet to Unit Menu

The Telnet to Unit menu allows access to the ADTRAN Operating System command line interface through a Telnet session. The default username is admin with a password of password.

Telnet to Unit Menu

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Voice Menus

The other main menu option we want to look at is the Voice Configuration menu. This is where the IP Voice Configuration options are located in the GUI. The GUI provides a much more user-friendly means of configuring these parameters, and is the recommended method for IP voice configuration. Again, keep in mind that this lesson only covers the bare minimum configuration for IP Voice to operate. Router, Switch, and Advanced Voice configurations are beyond the scope of this lesson.

Voice Menus

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Five Voice Sub-Menus

There are five sub-menus within the main Voice menu. These are the 'Stations', 'Trunks', 'Applications', 'System Setup', and 'Reports'. Let's look briefly at each of these menus to see the available options on each.

Five Voice Sub-Menus

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Stations Menu

The Stations menu is used to create phone users, ring groups and operator groups. This is where we will associate users with specific interfaces and phone numbers. We will talk about this menu in more detail in just a few moments.

Stations Menu

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Trunks Menu

Next is the Trunks menu. This menu is used for defining circuits connected to your carrier's trunk lines. Trunk lines connect the NetVanta 7100 to the outside world. They are delivered from the carrier and may be digital or analog. Remember that 2 analog trunks are already configured for you in the default configuration of the NetVanta 7100. This allows in and outbound calls to be placed over analog lines that are plugged into the two built in FXO trunk interfaces. If you need to configure additional trunks, you may add them here.

Trunks Menu

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Applications Menu

The Applications menu is used for configuring applications in the NetVanta 7100 such as voicemail settings, auto attendant options, audio prompts, dial-by-name directories, and status groups. The screen shown here allows the administrator to configure global extensions for voicemail, as well as voicemail class of service settings.

Applications Menu

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System Setup Menu

The System Setup menu is used to configure system features. This includes items such as Classes of Service, Dial Plans, ISDN Number Templates, Codec Lists, Voicemail Settings, System Parameters, SIP Server Settings, SIP Client Locations, and VoIP Settings. We will look at some of these in just a moment.

System Setup Menu

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Voice Reports

The Reports menu shows voice statistics. Extension lists, SIP registration lists, RTP channel stats, RTP session stats, Trunk Statistics, Voicemail status, and a SPRE command list may be viewed in this menu.

Voice Reports

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Minimum GUI Voice Configuration

There are many different voice parameters that may be configured for a wide range of applications. We will focus on the minimum configuration needed for a SIP user to register and place calls from SIP user to SIP user. This will include creating Classes of Service, creating a Dial Plan, Enabling local SIP settings, and creating users.

Minimum GUI Voice Configuration

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Class of Service

The first step is to define Classes of Service. A Class of Service defines a set of user permissions for making voice calls and accessing various voice features. By default, there are already three classes of service defined, but you may wish modify these, or add more based on your company needs. In the GUI, the Class of Service configuration is found under the System Setup menu. Click on an 'Undefined Class of Service' to access its configuration parameters.

Class of Service

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Class of Service

Once you are in the Class of Service configuration menu, you will need to name the Class of Service. Type a meaningful name in the CoS Name field. Next you will select permitted call types for this class of service. Simply click in the box next to the call type to select it. When you are finished, click on 'Apply'.

Class of Service

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Dial Plan

The next step is to configure a dial plan entry for each type of call you would like to allow. For example, you may configure a three digit number to be an extension and a seven digit number to represent a local call. The dial plan configuration is also found under the System Setup menu. On the dial plan configuration screen, set the local dialing type to seven digit and click 'Apply'.

Dial Plan

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SIP Server Settings

In order to place SIP calls from one SIP user to another, you will need to make sure the NetVanta is configured to use SIP. This may be configured in the SIP Server Settings menu. In order to use SIP stations, or SIP phones with the NetVanta, the SIP Registrar Server must be enabled. To enable the SIP Registrar Server in the NetVanta, select the check box next to local SIP Registrar and click 'Apply'.

SIP Server Settings

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Voice User Accounts

Finally, you will need to add SIP users. SIP user configuration is found in the Stations menu under user accounts. On the 'Add New User' screen, enter an extension and name for this user. You will select SIP for the phone type, and use the drop down menu to select the appropriate IP phone. Next, type the MAC address of the IP phone in the space provided. Click on 'Apply' when you are finished. You may complete these steps multiple times to configure multiple SIP users. These four steps are enough to allow calls between two SIP users.

Voice User Accounts

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Brainteaser

Brainteaser

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Basic GUI Voice User Configuration

Basic GUI Voice User Configuration

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Summary

In this lesson, we introduced you to the web based GUI available in the NetVanta products. We began by reviewing the configuration necessary to connect to the unit through the web GUI interface, and then looked at the voice configuration menus.

Summary

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Course Summary

In this course, we introduced the NetVanta 7000 Series products, including the NetVanta 7100 and NetVanta 7060. We discussed SIP, and the NetVanta products' role in the SIP network. We looked at the default configuration for the NetVanta 7100, and learned basic GUI configuration steps. You have now completed the Introduction to the NetVanta 7000 Series course. You may click on the 'x' in the upper right corner of the course to close this window and track your progress. Thank you for choosing ADTRAN University!

Course Summary

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