Kiara King

Winston Salem, NC 271040

704-678-7023

KSKING1990@GMAIL.COM

October 24, 2016

Dear Future Employer,

An ideal situation would be if management were to allow me learn from their best trainee and

afterwards, their step-by-step processes for technical and procedural purposes. Personally, I feel if I

were to be trained during a busy work day, then I'd know how much momentum I'd need to keep in order

to maintain the workload on an average day. That momentum would serve as a basis for me to

continuously improve my own delivery within the company's momentum to best achieve their goals. The

new techniques allows me to grow while learning new procedures and expectations, the mandatory. As

for myself, the variable; a woman who has excelled in customer service for 8 years and types 46 wpm. I

can quickly adapt to a constantly changing daily environment. Case in point, why I always try to choose

jobs that I really enjoy outside of work in my spare time. I believe this makes one more encouraged to

give the customer the best service available to them. Thus a benefit to both the customer and the

company to have an employee who's enthusiastic about their position and environment. An employer

also appreciates an employee with a strong work ethic and is passionate about their job. I strive to learn

and grow in each new company standards and operational procedures. Thank you for your considering

my qualities to enhance your company and wish to hear from you soon.

Sincerely,

Kiara King

Hello,

I’m Kiara King Determined to build a mountain out of clay.

Winston Salem, NC 27104 (704) 678-7023 ksking1990@gmail.com

EXPERIENCE

Firebirds Wood Fired Grill, Winston-Salem, NC — Server March 2014 - December 2015

Enhanced an enjoyable and elegant experience for customers during lunch and dinner by ensuring each guest received immediate, personalized and professional attention

Remarkable ability to describe all menu items and methods of preparation and use suggestive selling techniques to compliment meals

Built long-lasting relationships with upscale clientele

Served a high volume of customers and was entrusted with important clients and large groups

Carolina Ale House, Winston-Salem, NC — Hostess September 2013 - March 2014

Quickly inserted guests information, call back number and est wait time into iPad for efficient seating for long wait times

Strategically seated guest with scheduled reservations immediately and guests without reservations as soon as seating was available

Maintained professional and sharp appearance at all times

Jimmy’s Seafood and Oyster Bar, Winston-Salem, NC — Server/Hostess/To-Go/ May 2013 - Nov 2013

To greet, serve and assist customers in any way possible

Ran To-Go area alone for entire shift

Open, close and stock To-Go area for next day

Office Depot, Winston-Salem, NC — Cashier/ Copy and Print Department August 2012 - May 2013

Complete final sales for customers and assist with any findings of the store

Upsell and offer Protection Plans and additional Warranties to any technology device

SKILLS

Type 46 wpm

Great communication and interpersonal skills

Customer service abilities

Ability to stay attentive to when dealing with customers

Able to find conflict resolution without losing self composure

Fast learner

Detailed oriented

Well-versed in adapting different ways under pressure to meet deadlines

Savy with modern technology

Team player

Enjoys adapting to different environments and scenarios

AWARDS

Honors Student

Dean’s List

Top 3rd percentile in sales

Set planograms for weekly ads

Brief training in computer software and hardware

Created business cards, banners, brochures and promotional products for businesses

Copied, printed, faxed and mailed documents on a daily basis

Sears, Winston-Salem, NC — Cashier

August 2010 - July 2011 Interacting with and assisting customers on the phone, online and in person with retail purchases

Excelled in soliciting credit cards to customers monthly

Counted down and balanced multiple cash drawers for daily deposits

Performed daily store opening, closing and clothing procedures

Trained new employees in proper ordering and merchandising procedures

Sears, Winston-Salem, NC — Cashier Lead

May 2008 - Jan 2009 Promoted to Cashier Lead for outstanding monthly records in soliciting credit card applications to customers by exceeding employee’s record of 8 years in three months.

Interacting with and assisting customers on the phone, online and in person with retail purchases

Counted down and balanced multiple cash drawers for daily deposits

Performed daily store opening, closing and clothing procedures

EDUCATION

Winston-Salem State University, Winston-Salem, NC — Social Work January 2009 - 2011

Ashbrook Senior High School, Gastonia, NC — High School Diploma August 2004 - June 2008