covid 19 notification - krc draft updated 27mar2019 (1)...title: microsoft word - covid 19...

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Page 1 of 3 KERN REGIONAL CENTER Striving to Achieve Equality, Independence and Empowerment UPDATED 3/27/2020 COVID-19 Reporting Options in Therap Please report any COVID-19 related issues including suspected illness for clients by completing a special incident report in Therap or report a support staff illness send to [email protected] In response to new guidelines released by DDS, and Pursuant to W&I Code section 4639.6, to identify high risk events and incident trends related to the COVID-19 pandemic and to swiftly implement risk mitigation activities, the Director of the Department is directing regional centers and all providers to complete a special incident report (SIR) for any of the following events, even if the incident does not otherwise meet California Code of Regulations, Title 17 reporting criteria: Expected Reporting An individual has had direct contact with any person who has tested positive for COVID- 19, including provider staff, family, and other individuals; An individual is exhibiting COVID-19 symptoms and has visited a hospital for any related symptoms or has been tested for COVID-19; An individual was recommended to be tested for COVID-19; An individual tested positive for COVID-19; or An individual is exhibiting COVID-19 symptoms and was instructed to quarantine. This document provides additional guidance on how KERN REGIONAL CENTER would like Vendors to enter incidents related to COVID-19 into Therap. In coordination with KERN REGIONAL CENTER, Therap has added the following incident type: Event- Other/ Event Type- Communicable Disease/ Sub-type- COVID-19 As well as a Status field with the following check box options: o Contact/Exposure o Negative o Positive o Symptoms o Tested How to add Other Events in Therap: https://help.therapservices.net/app/answers/detail/a_id/219 For more information about this process: https://help.therapservices.net/app/kern

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Page 1: COVID 19 Notification - KRC DRAFT UPDATED 27MAR2019 (1)...Title: Microsoft Word - COVID 19 Notification - KRC DRAFT UPDATED 27MAR2019 (1) Author: kdier Created Date: 3/30/2020 11:45:48

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KERN REGIONAL CENTER Striving to Achieve Equality,

Independence and Empowerment

UPDATED 3/27/2020

COVID-19 Reporting Options in Therap

Please report any COVID-19 related issues including suspected illness for clients by completing a special incident report in Therap

or report a support staff illness send to [email protected]

In response to new guidelines released by DDS, and Pursuant to W&I Code section 4639.6, to identify high risk events and incident trends related to the COVID-19 pandemic and to swiftly implement risk mitigation activities, the Director of the Department is directing regional centers and all providers to complete a special incident report (SIR) for any of the following events, even if the incident does not otherwise meet California Code of Regulations, Title 17 reporting criteria:

Expected Reporting

An individual has had direct contact with any person who has tested positive for COVID-19, including provider staff, family, and other individuals;

An individual is exhibiting COVID-19 symptoms and has visited a hospital for any related symptoms or has been tested for COVID-19;

An individual was recommended to be tested for COVID-19; An individual tested positive for COVID-19; or An individual is exhibiting COVID-19 symptoms and was instructed to quarantine.

This document provides additional guidance on how KERN REGIONAL CENTER would like Vendors to enter incidents related to COVID-19 into Therap. In coordination with KERN REGIONAL CENTER, Therap has added the following incident type: Event- Other/ Event Type- Communicable Disease/ Sub-type- COVID-19 As well as a Status field with the following check box options:

o Contact/Exposure o Negative o Positive o Symptoms o Tested

How to add Other Events in Therap: https://help.therapservices.net/app/answers/detail/a_id/219 For more information about this process: https://help.therapservices.net/app/kern

Page 2: COVID 19 Notification - KRC DRAFT UPDATED 27MAR2019 (1)...Title: Microsoft Word - COVID 19 Notification - KRC DRAFT UPDATED 27MAR2019 (1) Author: kdier Created Date: 3/30/2020 11:45:48

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Multiple Events in One GER

The incidents you will enter may have

multiple events. For a single individual

please enter as many of the above events

as are relevant in one incident, if you

know about them at the same time. For

example, you would create an event

stating that an individual tested positive,

add another event that they visited the

ER, and one more event stating they were

relocated. All 3 events should be listed as

separate events with a High notification level

The window for reporting is still 24 hours, so if a consumer has additional items after 24 hours, please

enter it in a new GER.

High - Medium - Low

For COVID-19 related events, we are using notifications levels as noted in the guidance below:

HIGH = An individual tested positive for COVID-19;

HIGH = An individual is exhibiting COVID-19 symptoms and has visited a hospital for any related

symptoms or has been tested for COVID-19;

HIGH = An individual was recommended to be tested for COVID-19;

MEDIUM = An individual has had direct contact with any person who has tested positive for

COVID-19, including provider staff, family, and other individuals; or

MEDIUM = An individual is exhibiting COVID-19 symptoms and was instructed to quarantine.

If a consumer has multiple of these categories, the highest notification one should be used.

If you have any questions, please contact KERN REGIONAL CENTER’S SIR line (661) 852-3237 or

[email protected] as soon as possible.

Page 3: COVID 19 Notification - KRC DRAFT UPDATED 27MAR2019 (1)...Title: Microsoft Word - COVID 19 Notification - KRC DRAFT UPDATED 27MAR2019 (1) Author: kdier Created Date: 3/30/2020 11:45:48

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How to Enter COVID-19 Related Incidents

RC Category GER Notification

Level

GER Event GER Event Type/Subtype

GER Subtype Status (NEW)

Notification Timeline

An individual tested positive for COVID-19

HIGH Event: Other

Event Type: Communicable Disease Sub-Type: COVID-19

Status: Positive

Within 24 hours or the Next Business Day

An individual tested negative for COVID-19

MEDIUM Event: Other

Event Type: Communicable Disease Sub-Type: COVID-19

Status: Negative

Within 24 hours or the Next Business Day

An individual is exhibiting COVID-19 symptoms and has visited a hospital for any related symptoms or has been tested for COVID-19

HIGH Event: Other ************ Multiple Event Entry Event: Other

Event Type: Communicable Disease Sub-Type: COVID-19 *************** Multiple Event Entry Event Type: Hospital Sub-Type: Admission; ER w/out Admission; or Urgent Care (As appropriate)

Status: Symptoms *********** N/A

Within 24 hours or the Next Business Day

An individual was recommended to be tested for COVID-19

MEDIUM Event: Other

Event Type: Communicable Disease Sub-Type: COVID-19

Status: Tested

Within 24 hours or the Next Business Day

An individual has had direct contact with any person who has tested positive for COVID-19, including provider staff, family, and other individuals

MEDIUM Event: Other

Event Type: Communicable Disease Sub-Type: COVID-19

Status: Contact/Exposure

Within 24 hours or the Next Business Day

An individual is exhibiting COVID-19 symptoms and was instructed to quarantine.

MEDIUM Event: Other

Event Type: Communicable Disease Sub-Type: COVID-19

Status: Symptoms

Within 24 hours or the Next Business Day