cpd evaluation 2014-15 ivan graham assistant director of nursing and care quality trust education...

CPD Evaluation 2014-15

Ivan Graham

Assistant Director of Nursing and Care Quality

Trust Education Liaison Manager and Non-Medical Clinical Tutor

June 2015 (v3)

Overview• SurveyMonkey questionnaire designed• Survey link emailed to CPD recipients 2 June 2015 (2 weeks response

window)• The information was for education/study undertaken during April 2014 to

March 2015• Covered 207 members of staff (there would have been an additional 17,

however they were not traceable via Trust email at the time the survey was sent; presumed since left the Trust).

• Total Responses = 75 (36% response rate)

Professional Group Staff who accessed CPD

Representation of profession

Admin & Clerical 2 *

Biomedical Sciences 6 13.3%

Cardiac Physiology 5 50%

Cardiographer 2 100%

Dietician 1 12.5%

Mammographer 1 33.3%

Midwife 20 11.1%

Nurse 131 15.9%

ODP 11 10.4%

OT / PT 17 26.5%

Pharmacist 6 24%

Radiographer 5 7.2%

Breakdown of the 207 non-medical staff who accessed CPD

* Accessed by admin and clerical staff as required in support of non-medical education

Q1: Which education provider delivered your training?Answered: 75 Skipped: 0

Q2: If other [education provider] please state…

1. Sheffield Children's Hospital – 1

2. British Dietetic Association Specialist Symposium – 1

3. Association of Chartered Physiotherapists London – 1

4. Addenbrookes Hospital (Pelvic, Obstetric and Gynaecological Physiotherapy) – 1

5. Health Education Seminars Dorset (Physio UK course) – 1

6. Open University (Introduction to Health and Social Care – admin/clerical staff) – 1

7. Northumberland Health Authority (Advanced Nurse Practitioner) – 1

8. Nottingham and Birmingham (PG award Allied Health Professional) – 1

9. Baby Lifeline and PSHFT Learning and Development (Midwife, leadership course) – 1

10. British Institute of Radiology (Paediatric MRI course) – 1

11. University of Nottingham (Critical Care course) – 1

12. Health Education Seminars and Association of Chartered Physiotherapists (Acupuncture) – 1

13. ‘No Pain Mike Stewart’ module (pain module) – 1

14. Royal Marsden (Head and Neck Cancer Study – Allied Health Professional) – 1

Q3: Select from the drop down box, was the module/study/course/workshop accredited or non accredited?

Answered: 75 Skipped: 0

Q4 = What was the title of the module/study/course/ workshop you completed? Details available if required.

Q5: When did your module/study/course/workshop start with this provider?


Q6: From the drop down box, select what was the length of the study?Answered: 75 Skipped: 0

Q7: Which professional group do you belong to?


Q7: Which professional group do you belong to?Answered: 74 Skipped: 1

Q8: How was this training need identified?Answered: 74 Skipped: 1

Q9: At the start of this programme/course/study/workshop, were you clear what difference it would make to you in your current role?


Q10: How likely are you to recommend this programme/study/course/workshop to a colleague?


Q11: How would you rate the IT equipment & Library accessibility whilst undertaking your programme/study/course/workshop?


Q12: How would you rate the appropriateness of delivery method while undertaking your programme/study/course/workshop?


Q13: How would you rate the learning resources (including e-learning & course materials) while undertaking your programme / study / course / workshop?Answered: 74 Skipped: 1

Q14: How would you rate the communication by the Trust prior to commencement of your programme/study/course/workshop?


Q15: Please help us understand why you selected the answer [to Q14]


• Permission was granted well in advance to participate with study• Communication from my trust was appropriate but not all information

forthcoming from the university i.e. location, start dates and tutor. New tutor appointed at the time and was very helpful.

• Notification and availability of courses was done in good time • It was easy to apply and my manager helped me • Education office team very friendly and approachable - helpful with queries

regarding funding for courses etc. • Timely notification of funding application and what to do next. • I was only given dates of course. No material and no instructions on where

to go. • Course tutor not good using the wrong booklet, not aware of assignment

criteria. VLE [virtual learning environment] badly designed. • Full list of responses available if required

Q16: How would you rate the communication by the training provider for the whole process of your programme/study/course/workshop?




• The study dates provided were incorrect, I therefore was unable to attend some of the dates due to work commitments

• Only day before course due to commence, did they inform that there were not enough students to allow the course to continue. We had cancelled a significant amount of clinical work to allow for me to go on the course.

• Regular emails and updates • Tutors easily contacted via email and quick response given. • Trainer delivered material well and was very supportive in every aspect • Communication from lecturer could have been better as didn't always get

back to you. • Emails were very effective • Very good sessions at uni very informative • Timely response to emails. Helpful in general for any questions I had. • Full list of responses available if required

Q18: How would you rate the accessibility of training staff while undertaking your programme/study/course/workshop?


Q19: How would you rate the responsiveness of the Higher Education Institutes (i.e. University) or training provider to issues or concerns raised while undertaking your programme/study/course/workshop?Answered: 74 Skipped: 1

Q19: How would you rate the responsiveness of the Higher Education Institutes (ie University) or training provider to issues or concerns raised while undertaking your programme/study/course/workshop?Answered: 74 Skipped: 1

Q20: Did you feel the course delivery and materials relevant to the programme/study/course/workshop were current and up-to-date?


Q21: How would you rate the programme staff (thinking about their level of knowledge & expertise)?


Q22: How would you rate the overall quality of teaching?Answered: 74 Skipped: 1

Q23: Did the content meet your needs within the setting of your role?Answered: 74 Skipped: 1

Q24: Were your aware of the learning outcomes at the start of the programme/study/course/workshop?


Q25: Were the learning outcomes relevant to your practice/role?Answered: 73 Skipped: 2

Q26: Did you achieve the learning outcomes that you expected?Answered: 73 Skipped: 2

Q27: Do you feel that you could apply the new learning in practice?Answered: 72 Skipped: 3

Q28: Has your organisation supported you to apply your learning to your practice?Answered: 72 Skipped: 3

Q29: If you answered no to the previous question [Q28], what have the barriers been?


• time constraints • It would have been beneficial to have been given more time, e.g. 7 hours • I couldn't get the practical hours that I needed and had to apply for an

extension of it. Afterwards, I had still to request every day to get these hours.

• have been left to get on with it • mentors disinterested • given me more time in HDU and also helped me complete the practice book

for the course

Q30: Do you feel that you have taken personal actions away from this training for your practice?




• have already used with patients• I became a competent mentor • Yes as now have started supporting lymphoedema team after using

lymphoedema as a case study • I hope to expand in this field of practice • Further research and using my skills with patients • Awareness of both the patients / relatives feelings, as well as those of staff.

How they can be affected by sudden changes in their lives• The books I have bought will be a constant source of reference. Am keen to

learn and explore my role more • without the training I could not have commenced my surgical practice. • instigated local staff training in paed techniques • gained clinical experience and increased my motivation and confidence • Full list of responses available if required

Q32: Do you feel you have been able to transfer your learning to colleagues?Answered: 72 Skipped: 3

Q33: Do you feel that what you have learnt on this programme/study/course/workshop has enabled you to provide better care and/or carry out your role more effectively?Answered: 72 Skipped: 3

Q34: If you answered 'No' to [Q33] please help us to understand the reasons why.

• Course not attended - awaiting further date to commence

• Not applicable

• The gap between practice and theory too big

• I feel that I carry my work out very effectively for patient care and

others in the department before the modules were started and some

have been relevant to my role to support students in practice


Q35: Did your employing organisation support you with the full costs or part costs of this programme/study/course/workshop?


Q36: Did your employing organisation support you with time off or time off for additional study or both in support of this programme / study / course / workshop?Answered: 71 Skipped: 4

Q37: Was the application process simple and straight forward?Answered: 71 Skipped: 4

Q38: If you answered 'No' to [Q37] please add any relevant comments you may wish to make


• I feel the instructions about how to apply received from the trust could have been clearer

• Complicated and confusing • …the above 2 comments are related to an ARU application. A step by step guide has

been produced and is emailed to the applicants manager. This has been in place for 3 years

• My course/module changed last minute due to lack of numbers. This caused a few problems re-arranging timetable

• Had to enrol on line with little/no information • A confusing and prolonged process - but I am aware that this is under review

by my Uni

Q39: Where appropriate did your organisation provide you with appropriate placements, supervision, mentors?


Q40: Any other comments? (please detail if you attended more than programme/study/course/workshop & include suggestions for improving future CPD provision). Answered: 11 Skipped: 64

• Very difficult course poor support from tutor based at ARU Peterborough however other tutor helpful. Very poor communication and feedback following exams and essays submitted for proof reading no support given for re taking of exams

• Unable to answer most of these questions accurately as the course has not yet been attended.

• I believe there should be some flexibility on the deadline for this course. As qualified practitioners it is very hard to get to work with the mentor as usually in separate lists or shifts.

• Unfortunately my study had to take place some distance from my Trust so travel time was a big issue for me. However, this was the only area available to attend this particular programme. It would be helpful if the local Anglia Ruskin to hold a pain management course

Q40: continued…

• Excellent course and I look forward to taking what I have learnt forward within my role of ward practitioner

• I actually did this module in my own time, however this was not an option in the drop down box. My [designated medical practitioner support] was what helped me pass this course, not the staff from ARU

• I also completed the Introduction to Social Sciences module through the OU, however this commenced in February 2015. I also did complete the Level 4 NVQ Business Administration through the Trust which had been ongoing from 2012-2014.

• Attended a workshop entitled Organ donation starting the conversation. • Other study days attended in 2014-15 period: ACAS study day and workshop on

managing extreme and persistent difficult staff behaviours • I was give half the time for attending the course • Additional study - 2 day conference Pancreatic Society Nov 2014

Next steps…• Is there any more we can learn from the feedback?• Review of SurveyMonkey questions (does there need to be any

adjustment)?• Consider the content and wording of question 39• Share this survey with Trust colleagues, partners and stakeholders• For the next survey: consider extension of response period with weekly

reminders to increase response rate• This will be repeated for the 2015 to 2016 CPD year

cpd evaluation 2014-15 ivan graham assistant director of nursing and care quality trust education...

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