cqc system outline for campus buildings

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    CQC System OutlineBy

    Cesar M. De LeonTechnical ConsultantOf UP-COE Dean

    For

    UP Office of the Campus

    Architect

    (UP-OCA)

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    Contents

    Overview of the CQC System

    Organization of the CQC Group

    DFOW and 3-Phases Control

    Owners Quality Assurance (QA)

    Owners Proactive Quality Assurance Owners Enforcement

    Three Phases of Control

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    Under the Contractor Quality Control

    (CQC) System, the Contractor has the

    responsibility to control the quality of the

    work and

    to present for the Owners acceptance

    only such work that complies with the

    contract drawings and specifications

    (from U.S. NAVFAC Reference)

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    Basic elements of the CQC Plan(to be prepared and implemented by the Contractor)

    Authorization Letter for

    CQC Rep/Team

    Organization

    Nominees/qualifications Responsibilities & authority

    of nominees

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    3-Phases Control (culled from

    Approved Schedule, Plans &

    Specs, and Contractors own bestpractices):

    3-Phases-Control Meetings

    DFOW lists & Look-Ahead Schedules

    Submittals-Testing_Inspection

    Basic elements of the CQC Plan(to be prepared and implemented by the Contractor)

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    Documentation

    Rolling two-week look-ahead construction

    schedules

    DFOW lists and S-T-I schedules

    Minutes of 3-Phases Control meetings

    CQC Daily Report Operations Accomplishment Report

    Deviation and Correction Notice

    Safety/Health/Environment Report

    As-built drawings and other Project

    Basic elements of the CQC Plan(to be prepared and implemented by the Contractor)

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    The CQC Plan is an outline

    of procedures, personnel,

    and resources to be employed

    by the Contractor to ensure

    that the work complies withthe contract

    (from U.S. NAVFAC reference).

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    The core of the CQC procedures isthe 3-Phases Control which includes

    not only the submittals-testing-

    inspection required in the A&E Plans &Specifications & Notes but also the

    Contractors own best practices, to

    enable its workers to produce work ofrequired quality throughout

    the construction period.

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    The implementation of the CQC Plan

    enables the Contractor to develop

    quality-conscious workers- i.e., workers

    who inspect their own work and act as

    the quality control for the work crewsahead and behind in the work

    process sequence.

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    Under the CQC Plan, the Contractors

    workers, including those ofsubcontractors, work together

    day-by-day and eventually all become

    quality-conscious. All those who assist

    and support the CQC system may be

    called Quality Associates.

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    Stated another way, quality is

    built into the works by the

    Contractors workers, not by

    the Owners third-party

    inspectors.

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    There are other proactive ways for theOwner to enhance the quality environmentof its projects at different stages:1. Owner may include in its CMs scope the early

    review of Designers bidding documents (plans,

    specs, BOQ). These tasks are called Redicheckingand Quantity Surveying.

    2. Owner may include in its Designers scope a more

    active role during construction. For instance,

    Designers can quickly cull and summarize, from theirown Technical Specifications and ConstructionNotes, the requirements for ContractorsSubmittals,

    Testing, and Inspection (STI).

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    There are other proactive ways for theOwner to enhance the quality environmentof its projects at different stages:3. The processes of Redichecking, RFI, and BOQ

    reconciliation provide the initial interface

    among the staffs of the Designers, the CM, and

    the Contractor. This interface promotes

    proactive integration of quality and timeliness in

    construction activities. The CM can also help

    clarify issues related to constructionmethodology in the Designers S-T-I

    requirements.

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    The Owners Quality Assurance (QA)

    may be implemented through a third-party

    Construction Manager (CM)

    is in support and guidance of Contractor

    Quality Control (CQC) effort but does not

    relieve the latter of any obligation under theconstruction contract

    focuses on evaluating and ensuring the

    adequacy of the CQC system

    includes the authority (but not the obligation)

    to inspect or test any selected items of the

    Contractors work scope at any time

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    The Owners Quality Assurance (QA)

    includes the authority and the obligation

    to evaluate accomplishments and billingsto ensure Contractors timely payments

    and performance under the construction

    contract

    acceptance by the Owner (or through its

    CM) of the Contractors accomplishmentsfor payment purposes does not relieve the

    latter of its obligations under warranty

    clauses of the construction contract

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    Owner-driven Success Factors for Projects1. Quality policy from top management

    2. Managed tension between Contractor and CM

    3. Providing in Designers contracts their active role

    during redi-checking, RFI, and consultations

    during construction

    4. Expediting completion and clarifications of contract

    documents for Gencon, Subcons, and Suppliers

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    Owner-driven Success Factors for Projects5. Providing adequate CQC tools- i.e., reference

    standards, measuring tools, third-party

    specialists, software.

    6. Fielding trainor-type staff

    7. Providing user-friendly forms, procedures, and

    flowcharts for CQC processes

    8. Assisting contractors and consultants through

    the difficult government procedures for

    procurement, contract administration, and

    payments.

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    Owners Enforcement

    The Contractor must accept its responsibilities and

    obligations in Quality Control. When the Contractor

    fails to control its own construction processes and

    those of its suppliers and subcontractors, the Owner

    (UP-OCA thru its CM) may intervene with timely

    enforcement measures.

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    Enforcement Measures: Removal and replacement of

    defective materials or

    workmanship

    Certification for payment only of

    accepted accomplishments and

    approved materials on hand(MOH)

    Retention on certified payments

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    Enforcement Measures: Removal of incompetent/careless

    /objectionable personnel

    Rating in Contractor Performance

    Evaluation Sheet (CPES)

    Written warnings and LD or Default

    proceedings

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    Designation/Title Role

    CQC Engineer/ Construction : CQC Facilitator/Trainor

    Works Supervisors/Project Engineers : Work crew supervision (per trade)

    Foremen/Lead Workers/Subcon :

    Quality & Safety Associate (per

    incl subcons & suppliers)

    Resident Engineer : CQC Facilitator/Trainor(also acts as Materials Engr)

    Safety Engineer : Ctrs Safety Supervisor

    A&E Reps : A&E (per discipline)

    Documentation Engineer : CQC documentation

    TYPICAL CQC TEAM

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    DEFINABLE FEATURES OF WORK (DFOW)Are construction activities that:

    1. Require separate and distinct work crews;

    2. Require separate or special qualitycontrol requirements;

    3. Are referenced to (but may exceed) the

    Technical Specifications Sections;4. Are all included in (but may exceed) the

    list of Critical Path activities

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    Three Phases of ControlThe process of 3-Phases of Control is the backbone of theCQC System.

    The process covers both on-site and off-site work and

    is applied on each definable feature of work (DFOW).

    The process starts with a Preconstruction Meetingconducted by the CQC Manager (or by CM) to develop

    mutual understanding of the CQC Plan details and how

    the 3-Phases Control shall be implemented for each

    DFOW In brief, the 3-Phases Control process consists of

    reviewing the project requirements prior to starting

    work (Preparatory Phase), making sure that the work

    starts correctly (Initial Phase), and monitoring the workin

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    Preparatory Phase ControlWithin 1 -2 weeks after start of construction, beforeany critical DFOW is commenced on site, the CQC

    Mgr shall meet the Superintendent or Foreman in

    charge of each critical DFOW, to:

    Review the pertinent contract plans & specs

    Review the Look-Ahead Schedule and DFOW List

    Review S-T-I requirements and status

    Follow-up the resolution of RFIs and RFAs

    Discuss methodology

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    Preparatory Phase Control Prepare OSHC requirements, incl. Material Safety

    Data Sheets (MSDS), Activity Hazard Analysis

    (AHA), and Accident Prevention Plan (APP)

    Confirm available materials, manpower, equipment

    Confirm equipments are properly calibrated

    Establish any preliminary work that may be

    required to begin the DFOW Sign-off the Preparatory Phase Checklist if satisfied

    Prepare the Minutes, copy to OCA within

    2 working days.

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    Initial Phase Control Preparatory Phase Meeting Minutes are

    reviewed for any unresolved issue before

    on-site work starts

    Site situation is inspected if preliminarywork is needed

    Once on-site work starts, the initial

    segment of the DFOW is inspected forcompliance with required methodology and

    contract requirements

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    Initial Phase Control Workmanship standards are established by

    mock-ups or other appropriate means

    OSHC provisions are inspected if complying

    The CQC Mgr (or CM, as the case may be)

    signs off on the Initial Phase Checklist if

    satisfied.

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    Follow-Up Phase ControlThe CQC Mgr (or CM, as the case may be) shall:

    Conduct in-process inspections of each DFOW

    to ensure continued adherence to contract

    requirements, issuing Deviation Notices as

    needed

    Ensure that required testing is done by the

    appropriate laboratory and the results properly

    acted upon Ensure that rework items under Deviation

    Notices are being corrected, reinspected, and

    approved prior to performing any work that could

    conceal non-conforming work

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    Follow-Up Phase Control Inspect and ensure that OSH issues are

    corrected

    Submit the CQC Daily Report to the

    OCA-in-charge

    Sign off the close-out document if completion

    is satisfactory. The DFOW close-out may lead

    to close-out of an activity or phase of the

    project. In the CQC system, the Contractor inspects

    his own work in process, with his own deviation

    notice-correction process. During the learning

    transition, the Owners CM shall guide

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    Further clarification and assistancemay be requestedfrom UP-COEc/o Cesar de Leon 0917-525-8034and UP-OCAc/o Johannes Chua 0916-398-8938or Ben Soliman 0922-770-9541Thank you