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  • CQI-9Special Process: Heat Treat System Assessment

    Version 2, Issue 8/07

    Facility Name:

    Phone Number: 616-243-0178Fax Number: 616-243-6337 Process Table A - Ferrous

    CarburizingCarbonitridingCarbon Restoration

    Internal (Captive) Heat Treater (Y/N): N

    Commercial Heat Treater (Y/N): Y Austempering / MartemperingTempering

    Date of Assessment: 13-Feb-2013

    Date of Previous Assessment: 1-Feb-2012Process Table B - FerrousNitriding (Gas)Ferritic-Nitrocarburizing (Gas or Salt)

    Process Table C - AluminumAluminum Heat Treatment

    Process Table D - FerrousInduction Heat Treating

    Process Table E AnnealingNormalizingStress-Relieving

    Process Table FLow Pressure Carburizing

    Process Table GSinter Hardening X

    Process Table GIon Nitriding

    Name: Title: Phone:Jesse Massengill General Manager 865-567-1697Paul Meengs VP of Operations 616-243-0178Charlie Tuttle Quality Manager 616-243-0178

    Name: Company: Phone:Brad Bukowski American Systems Registar 616-942-6273

    1

    Number of "Needs Immediate Action" Findings:none

    Number of "Fail" Findings in the Job Audit(s):none

    Number of "Not Satisfactory" Findings:

    Current Quality Certification(s):

    Date of Re-assessment (if necessary): 2/19/2016

    ISO 9001:2008

    Auditors/Assessors:

    [email protected]

    Personnel Contacted:

    [email protected]

    [email protected]

    X

    Email:

    X

    X

    [email protected]

    Email:

    X

    Type(s) of Thermal Processing at this Facility:

    Number of Heat Treat Employees at this Facility: 25

    X

    Neutral Hardening(Quench and Temper)

    Precipitation Hardening / Aging

    XX

    X

    Special Process: Heat Treat System Assessment

    State Heat Treating 520 32nd street se. Grand Rapids Michigan 49548

    XX

  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    1.1Is there a dedicated and

    qualified heat treat person on-site?

    To ensure readily available expertise, there shall be a dedicated and qualified heat treat person on site. This individual shall be a full-time employee and the position shall be reflected in the organization chart. A job description shall exist identifying the qualifications for the position including metallurgical and heat treat knowledge. The qualifications shall include a minimum of 5 years experience in heat treat operations or a combination of a minimum of 5 years of formal metallurgical education and heat treat experience.

    Paul Meengs has 45+ years of heat treating experience. Charles Tuttle has 20+ years of heat treating experience.

    X

    1.2 Does the heat treater perform advanced quality planning?

    The organization shall incorporate a documented advance quality planning procedure. A feasibility study shall be performed and internally approved for each part. Similar parts can be grouped into part families for this effort as defined by the organization. After the part approval process is approved by the customer, no process changes are allowed unless approved by the customer. The heat treater shall contact the customer when clarification of process changes is required. This clarification of process changes shall be documented.

    Every new part is reveiwed and processed per a generic FEMA and CONTROL plan. Every part receives its own process with all changes and modifications recorded.

    See WI-7-001

    X

    1.3Are heat treat FMEA's up to date and reflecting current

    processing?

    The organization shall incorporate the use of a documented Failure Mode and Effects Analysis (FMEA) procedure and ensure the FMEA's are updated to reflect current part quality status.The FMEA shall be written for each part or part family or they may be process-specific and written for each process. In any case, they shall address all process steps from part receipt to part shipment and all key heat treat process parameters as defined by the organization. A cross-functional team shall be used in the development of the FMEA. All special characteristics, as defined by the organization and its customers, shall be identified, defined, and addressed in the FMEA.

    FMEA's are done for families of parts and individual parts and process's. Each plan

    is reveiwed yearly with all changes recorded on the FMEA. See attached

    sample FMEA.

    X

    Special Process: Heat Treat System Assessment

    Assessment

    Section 1 - Management Responsibility & Quality Planning

    2

  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    Special Process: Heat Treat System Assessment

    Assessment

    1.4Are heat treat process control plans up to date and reflecting

    current processing?

    The organization shall incorporate the use of a documented Control Plan procedure and ensure the Control Plans are updated to reflect current controls.The Control Plans shall be written for each part or part family or they may be process-specific and written for each process. In any case, they shall address all process steps from part receipt to part shipment and identify all equipment used and all key heat treat process parameters as defined by the organization. A cross-functional team, including a production operator, shall be used in the development of Control Plans, which shall be consistent with all associated documentation such as work instructions, shop travelers, and FMEA's. All special characteristics, as defined by the organization and its customers, shall be identified, defined, and addressed in the Control Plans. Sample sizes and frequencies for evaluation of process and product characteristics shall also be addressed consistent with the minimum requirements listed in the Process Tables, Sections 3.0 and 4.0.

    Control plans are done for part/process families. Each plan is reveiwed yearly with all changes recorded on the control plan.

    X

    3

  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    Special Process: Heat Treat System Assessment

    Assessment

    1.5

    Are all heat treat related and referenced specifications current and available? For example: Industry and customer specific specifications such as SAE, AIAG, ASTM, ISO, EN, JIS, General Motors, Ford, and Chrysler.

    To ensure all customer requirements are both understood and satisfied, the organization shall have all related heat treat and customer referenced standards and specifications available for use and a method to ensure that they are current. Such standards and specifications include, but are not limited to, those relevant documents published by SAE, AIAG, ASTM, ISO, EN, JIS, General Motors, Ford, and Chrysler. The organization shall have a process to ensure the timely review, distribution, and implementation of all customer and industry engineering standards / specifications and changes based on customer-required schedule. Timely review should be as soon as possible and shall not exceed two working weeks. The organization shall document this process of review and implementation, and it shall address how customer and industry documents are obtained, how they are maintained within the organization, how the current status is established, and how the relevant information is cascaded to the shop floor within the two-week period. The organization shall identify who is responsible for performing these tasks.

    All specifications used for any given process will be indicated on the control plan and will be updated along with the yearly review. All customer specifications will be reveiwed at receipt and will not be controled. Print revisions, if provided, will be recorded on our internal process and verified at order entry. see WI-4-001 PSD Management.

    X

    1.6Is there a written process specification for all active

    processes?

    The heat treater shall have written process specifications for all active processes and identify all steps of the process including relevant operating parameters. Examples of operating parameters include process temperatures, cycle times, load rates, atmosphere or gas flow settings, belt speeds, quench agitation speeds, etc. Such parameters shall not only be defined, they shall have operating tolerances as defined by the organization in order to maintain process control. All active processes should have a written process specification. These process specifications may take the form of work instructions, job card, computer-based recipes, or other similar documents.

    Each part is entered into a computer data base and has its own individual process. Along with the process is all routing and

    process parameters and any special instructions. Process Variables specific to each piece of equipment is posted at the

    control panel for operator reveiw.

    X

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  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    Special Process: Heat Treat System Assessment

    Assessment

    1.7

    Has a valid process capability study been performed initially and after process equipment has been relocated, or had a

    major rebuild?

    To demonstrate each process is capable of yielding acceptable product the organization shall perform process capability studies for the initial validation of each process, after relocation of any process equipment, & after a major rebuild of any equipment. The organization shall define what constitutes a major rebuild. Initial process capability studies shall be conducted for all heat treat processes per furnace line defined in scope of work & in accordance with customer requirements. A furnace line may include a combination of equipment that is integrated in the performance of a heat treatment process, e.g., hardening, quenching, and tempering. Capability study techniques shall be appropriate for the heat treat product characteristics, e.g., tensile strength, case depth, hardness. Any specific customer requirements shall be met. In the absence of customer requirements, the organization shall establish acceptable ranges for measures of capability. An action plan shall exist to address the steps to followed in case capability indices fall outside customer requirements or established ranges.

    We do capibility studies on each furnace line for each process family that is

    associated with that line. X

    1.8

    Does the heat treater collect and analyze data over time,

    and react to this data?

    The analysis of products and processes over time can yield vital information for defect prevention efforts. The organization shall have a system to collect, analyze, and react to product or process data over time.Methods of analysis shall include ongoing trend or historical data analysis of product or process parameters. The organization shall determine which parameters to include in such analysis.

    Ongoing data collection is done on significant parameters for each process

    family. Each job that does not meet requirements is recorded on a problem

    analysis and reveiwed at ISO management meetings. See WI-8-003 Problem Analysis, WI-8-002 Work in

    process rejection.

    X

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  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    Special Process: Heat Treat System Assessment

    Assessment

    1.9

    Is management reviewing the heat treat monitoring system

    every 24 hours?

    Management shall review the furnace monitoring systems at intervals not to exceed 24 hours. The heat treat monitoring system includes but is not limited to temperature strip charts, atmosphere strip charts, computer data logs, furnace and operator logs, etc.The management review shall include efforts to detect out-of-control conditions or alarm conditions. The process of reviewing the furnace data shall be documented and this requirement also applies to computerized data.

    all equipment with electronis data collection is reveiwed daily via computer.

    The remaining equipment, until updated, is reveiwed and signed off on the log sheet at each piece of equipment.Also all none alarmed equipment is verified during a walk thru every 2 hrs. See WI-7-003

    Process Validation

    X

    1.10

    Are internal assessments being completed on an annual

    basis, at a minimum, using AIAG HTSA?

    The organization shall conduct internal assessments on an annual basis, at a minimum, using the AIAG HTSA.

    The Heat Treat Process Assessment is reveiwed and updated yearly. X

    1.11 Is the OEM customer notified when parts are reprocessed?

    The OEM shall be notified when parts are reprocessed in the heat treat operation. It is preferred that the notification be on a case-by-case basis. However, it is understood that some reprocessing (such as but not limited to re-tempering operations) may be pre-approved during the APQP or PPAP phase. To be pre-approved for reprocessing, the heat treater shall meet the following requirements: The heat treater shall submit for approval by the OEM customer the reprocessing procedure and this procedure shall be referenced in the heat treaters FMEA and process control plan The procedure shall describe product characteristics for which reprocessing is permissible as well as those characteristics for which reprocessing is not permissible. Any reprocessing activity shall require a new processing control sheet issued by qualified technical personnel denoting the necessary heat treat process modifications. Records shall clearly indicate when and how any material has been reprocessed. The Quality Manager or a designee shall authorize the release or reprocessed product.

    OEM customers are notified of reprocessing on a case by case basis.

    During any PPAP if it is determined that no reprocessing will be allowed that will be

    forwarded to any process for that customer. See WI-8-002 Disposition of

    nonconforming

    X

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  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    Special Process: Heat Treat System Assessment

    Assessment

    1.12

    Does the Quality Department review, address, and

    document customer and internal concerns?

    The quality management system shall include a process for documenting, reviewing, and addressing customer concerns and any other concerns internal to the organization. A disciplined problem-solving approach shall be used.

    All written customer concerns/complaints are dealt with on a case by case basis as

    a daily basis. Results of process modifications are documented on the

    process. Corrective actions requested by the customer are dealt with via a Problem

    Analysis.

    X

    1.13

    Is there a continual improvement plan applicable

    to each process defined in the scope of the assessment?

    The heat treater shall define a process for continual improvement for each heat treat process identified in the scope of the HTSA. The process shall be designed to bring about continual improvement in quality and productivity. Identified actions shall be prioritized and shall include timing (estimated completion dates). The organization shall show evidence of program effectiveness.

    The review of the Control Plan and FMEA will show what is being done to improve

    quality and will be shown by the rpn numbers going lower with given

    improvments. Any major Continual Improvement project will be controled by

    WI-8-004 Continues Improvement.

    X

    1.14

    Does the Quality Manager or designee authorize the

    disposition of material from quarantine status?

    The Quality Manager is responsible for authorizing and documenting appropriate personnel to disposition quarantine material.

    1 0f 2 persons are authorized to release "ON HOLD" product and will document this on the work order or a Material Deviation report. See WI-8-002 Control of reworked

    material.

    X

    1.15

    Are there procedures or work instructions available to the

    heat treat personnel that define the heat treating

    process?

    There shall be procedures or work instructions available to heat treat personnel covering the heat treating process. These procedures or work instructions shall include methods of addressing potential emergencies (such as power failure), equipment start-up, equipment shut-down, product segregation (See 2.8), product inspection, and general operating procedures. These procedures or work instructions shall be accessible to shop floor personnel.

    All elements of our process flow have written procedures and are part of all employees training. We have these

    instructions available for review to all operators.Process Variables and

    Inspection Sampling Plan is available at each work station.

    X

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  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    Special Process: Heat Treat System Assessment

    Assessment

    1.16Is management providing employee training for heat

    treating?

    The organization shall provide employee training for all heat treating operations. All employees, including backup and temporary employees, shall be trained. Documented evidence shall be maintained showing the employees trained and the evidence shall include an assessment of the effectiveness of the training. Management shall define the qualification requirements for each function, and ongoing or follow-up training shall also be addressed.

    Training starts from day 1 and is ongoing and fully documented. Each employee has an ongoing Employee Qualification on file

    with new levels added as required.

    X

    8

  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    Special Process: Heat Treat System Assessment

    Assessment

    1.17

    Is there a responsibility matrix to ensure that all key

    management and supervisory functions are performed by

    qualified personnel?

    The organization shall maintain a responsibility matrix identifying all key management and supervisory functions and the qualified personnel who may perform such functions. It shall identify both primary and secondary (backup) personnel for the key functions (as defined by the organization). This matrix shall be readily available to management at all times.

    An organizational chart is posted at the time clock listing the reporting structure of the company. In addition each persons job discription lists their responsibility's, who

    they report to and their authority when dealing with rejects.There is a Training

    Matrix posted that shows every employees training level. See WI-5-001

    Organizational charts.

    X

    1.18

    Is there a preventive maintenance program for all

    heat treat equipment? Is maintenance data being

    utilized to form a predictive maintenance program?

    The organization shall have a documented preventive maintenance program for all heat treat process equipment. The program shall be a closed-loop process that tracks maintenance efforts from request to completion to assessment of effectiveness. Equipment operators shall have the opportunity to report problems, and problems shall also be handled in a closed-loop manner.

    Company data, e.g., downtime, quality rejects, first-time-through capability, recurring maintenance work orders, and operator-reported problems, shall be used to improve the preventive maintenance program.

    Maintenance data shall be collected and analyzed as part of a predictive maintenance program.

    A full and complete preventive maintenance program (maintenizer) is

    written and used. The PM assignments are reveiwed monthly with changes and

    modifications documented. All maintenance purchasing and inventory is maintained within this program. All critical

    parts are listed and purchased from approved suppliers only. See WI-7-002-B

    Approved suppliers.

    X

    9

  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    Special Process: Heat Treat System Assessment

    Assessment

    1.19

    Has the Heat Treater developed a critical spare part list and are the parts available

    to minimize production disruptions?

    The heat treater shall develop and maintain a critical spare parts list and shall ensure the availability of such parts to minimize production disruptions.

    See 1.18 X

    1.20

    Is material from different steel mill heats or metals which

    may preclude achieving the specified metallurgical

    properties prevented from being processed together?

    Different steel mill heats or metals which require different heat treat parameters, such as but not limited to, austentizing, quenching, or tempering times and/or temperatures shall be processed separately in order to achieve specified metallurgical properties.

    All incoming product is entered order for order as the customer has them listed. All

    different lots are kept seperate per the customers request.

    X

    10

  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    Special Process: Heat Treat System Assessment

    Assessment

    2.1

    Does the facility ensure that the data entered in the

    receiving system matches the information on the customer's

    shipping documents?

    It is critical that all customer requirements and lot identification be adequately transferred to internal heat treat documents. The facility shall ensure that the data entered in the receiving system match the information on the customer's shipping documents. Documented processes and evidence of compliance shall exist, e.g., shop travelers, work orders, etc. Sometimes the material received does not precisely correspond to customer shipping documents. The facility shall have a detailed process in place to resolve receiving discrepancies.The requirements stated above also apply to captive heat treat departments. This process refers to receiving and shipping the parts in and out of the heat treat department.

    All incoming product is reviewed for accuracy at receiving. All information

    provided is verified with our process and recorded on the customers document. Any

    discrepancies are documented and product is placed on hold pending a review

    by engineering.

    X

    2.2Is product clearly identified and staged throughout the

    heat treat process?

    Procedures for part and container identification help to avoid incorrect processing or mixing of lots. Appropriate location and staging within the facility also help to ensure that orders are not shipped until all required operations are performed. Customer product shall be clearly identified and staged throughout the heat treat process. Non-heat treated, in-process, and finished product shall be properly segregated and identified. All material shall be staged in a dedicated and clearly defined area.

    All product is staged in set areas waiting for process. During process it is identified by load tags and with the work order. All finished product is in a "done ready to

    ship" area with all parts identified with the work order. See WI -7-003 work order/data

    sheet.

    X

    2.3Is lot traceability and integrity

    maintained throughout all processes?

    Out-going lot's) shall be traceable to the incoming lot's).The discipline of precisely identifying lots and linking all pertinent information to them enhances the ability to do root cause analysis and continual improvement.

    All lots have there own work order. All work orders are kept separate during processting and will remain so during

    shipment back to the customer. See WI-7-003

    X

    Section 2 - Floor and Material Handling Responsibility

    11

  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    Special Process: Heat Treat System Assessment

    Assessment

    2.4

    Are procedures adequate to prevent movement of non-conforming product into the

    production system?

    The control of suspect or non-conforming product is necessary to prevent inadvertent shipment or contamination of other lots. Procedures shall be adequate to prevent movement of non-conforming product into the production system. Procedures shall exist addressing proper disposition, product identification, and tracking of material flow in and out of the hold area. A non-conforming hold area shall be clearly designated to maintain segregation of such material.

    All product that does not meet the customers specifications will be red

    tagged / and or rejected on the work order and placed in a locked hold area.All

    product entering the hold area is recorded on the log sheet and reveiwed at

    Management reveiw meetings. See WI-8-002 Identify / control nonconforming.

    X

    2.5

    Is there a system to identify trap points in the entire heat

    treat process to reduce risk of mixed parts (inappropriate,

    non-heat treated, or improperly heat treated

    parts)?

    Heat-treating furnaces and other processing equipment contain areas that have a risk of trapping or holding parts. Such trapping of parts can lead to damage, improperly processed parts or lot mixing/contamination. A system shall exist to identify trap points in the entire heat treat process to reduce risk of mixed parts (inappropriate, non-heat treated, or improperly heat treated parts). The heat treater shall have documented procedures to identify and monitor trap points for each process/equipment. Monitoring of potential trap points shall occur for every part changeover.

    The preventative maintenance program generates a work order for the review of

    each lines operation and identify additional areas for improvement.

    X

    2.6 Are containers free of inappropriate material?

    Containers handling customer product shall be free of inappropriate material. After emptying and before re-using containers, containers shall be inspected to ensure that all parts and inappropriate material have been removed. The source of inappropriate material shall be identified and addressed. This is to ensure that no nonconforming heat treated parts or inappropriate material contaminate the finished lot.

    Each container is removed from the loading area and looked at prior to

    returning to the finished parts area. Any foreign material is removed. Small parts

    are reloaded into clean plastic bags lineing the container.

    X

    2.7 Is furnace loading specified, documented and controlled?

    Furnace loading parameters shall be specified, documented, and controlled. Examples include feed rate, belt speed, number of parts per fixture, and load weight. Refer to Process Tables, Section 3.0, for frequency of checks.

    All process's have loading requirements documented on the work order. The operator logs the loading on the furnace log each order and at shift change. This is verified by shift supervisor and reviewed by management daily. See WI-7-003 Process validation.

    X

    12

  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    Special Process: Heat Treat System Assessment

    Assessment

    2.8

    Are operators trained in material handling,

    containment action and product segregation in the

    event of an equipment emergency including power

    failure?

    Unplanned or emergency downtime greatly raises the risk of improper processing. Operators shall be trained in material handling, containment action, and product segregation in the event of an equipment emergency including power failure. Training shall be documented. Work instructions specifically addressing potential types of equipment emergencies and failures shall be accessible to and understood by equipment operators. These instructions shall address containment actions related to all elements of the heat-treating process, e.g., loading, austentizing, quenching, tempering.

    Our work in process rejection procedure covers all nonconforming situations and is part of all employees regular training. See WI-8-002 Work in process rejection.

    X

    2.9Is the handling, storage and

    packaging adequate to preserve product quality?

    Handling, storage, and packaging shall be adequate to preserve product quality. The heat treaters furnace loading system, in-process handling, and shipping process shall be assessed for risk of part damage or other quality concerns.Some equipment includes conveyors and other moving components that may not be able to handle all part configurations. Other practices such as stacking of overloaded containers can also increase the risk of part damage.

    Each process that is assessed to potentionally damage a part during

    transport, loading, processing, unloading has a special processing for hand load, hand unload,special racking

    instructions and or special shipping instructions. See WI-7-003 Preservation

    of product.

    X

    2.10

    Are plant cleanliness, housekeeping, environmental

    and working conditions conducive to control and

    improved quality?

    Plant cleanliness, housekeeping, environmental, and working conditions shall be conducive to controlling and improving quality. The heat treater should evaluate such conditions and their effect on quality. A housekeeping policy shall be clearly defined and executed. The facility shall be reviewed for conditions that are detrimental to quality processing such as loose parts on floor, oil around quench tanks, inadequate plant lighting, smoke, etc.

    A plant survey is done by an internal auditor monthly to evaluate the plant for

    building maintenance, lighting, cleanliness, and organization. This is

    one of the Management review measurables. See WI-6-002

    Housekeeping.

    X

    13

  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    Special Process: Heat Treat System Assessment

    Assessment

    2.11

    Are parts free from contaminants that would be

    detrimental to the heat treatment of the product?

    Many heat-treated parts are subjected to surface finish or appearance operations such as plating or coating after heat treatment. Parts shall be free from contaminants that are detrimental to subsequent processes or the product. Pre-wash (if applicable) and post-wash parameters shall be monitored and documented. Oils and other contaminants or residues can be difficult to remove once subjected to the heat treatment process. Review the chemical suppliers recommendation for cleaning the system. Parts shall be free of rust, burrs, chips, detrimental amounts of drawing compound, cutting fluids, rust preventing oils, lubricants, etc., prior to heat treat. Note: Refer to the appropriate heat treater's requirements and specifications to determine acceptability. Refer to Process Table, Section 5.0, for frequency of checking washer solutions.

    Any part with detrimental amounts of oils or drawing compounds are prewashed and all product is post washed prior to temper.

    All washers are on the preventive maintenance program and checked and

    recorded daily. Additions are recorded and evaluated. All washer concentrations are verified by the soap supplier quarterly or

    as needed.

    X

    2.12Is the quenching system

    monitored, documented, and controlled?

    The quenching system shall be monitored, documented, and controlled. The temperature, agitation, level, concentration (if applicable), time in the quenchant, and additions shall be controlled to the heat treater's specifications. Refer to Process Tables, Sections 3.0 and 5.0, for frequency of checks. Computer-monitoring equipment, with alarms and alarm logs, satisfy the verification requirement. Quench delay tolerance and alarm is required for furnaces with integral quench tanks.

    Temper delay time shall be specified by the heat treater for parts that are quenched and tempered, e.g., carburizing, carbonitriding, neutral hardening, solution treating and aging.

    The oil levels are checked manually every other day. All levels are recorded and documented on the pm request. The

    temperature, agitation speed, time in the quench are automatically controlled and

    recorded. Quench delay timers and alarms are available on each furnace.

    X

    14

  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    Special Process: Heat Treat System Assessment

    Assessment

    2.13Is soluble oil or other rust preventive monitored and controlled if applicable?

    Parts are often dipped in or sprayed with rust preventive solutions immediately after the heat treating process. Soluble oil solutions or other rust preventive solutions shall be monitored and controlled, if applicable. The heat treater shall have and maintain documented tolerances for the solutions. Refer to Process Tables, Section 5.0, for frequency of checks.

    Rust prevention is controlled by the new addition of product and verified be the supplier performing salt spray testing.

    X

    2.14

    Are process control parameters monitored per frequencies specified in

    Process Tables?

    Process control parameters shall be monitored per frequencies specified in Process Tables. Refer to Process Tables, Section 3.0. Computer monitoring equipment with alarms and alarm logs satisfy the verification requirement. A designated floor person shall verify the process parameters, e.g., by initialing a strip chart or data log. Management review is required per Question 1.9.

    All required process control parameters are continuously recorded and alarmed.

    Parameters are signed off by the operator at shift change at least every 8 hours.any

    process controls not alarmed yet are verified every 2 hours durring a walk thru

    audit.

    X

    2.15Are In-Process / Final Test Frequencies performed as

    specified in Process Tables?

    In-Process / Final Test Frequencies shall be performed as specified in Process Tables. Refer to Process Tables, Section 4.0.

    All product is inspected per our Inspection sampling plan of which matches or

    surpasses section 4 tables.X

    2.16 Is product test equipment verified?

    Product test equipment shall be verified. Test equipment shall be verified/calibrated per applicable customer-specific standard or per an applicable consensus standard such as those published by ASTM, DIN, EN, ISO, JIS, NIST, SAE etc. Verification/calibration results shall be internally reviewed, approved, and documented. Refer to Process Tables, Section 1.0, for frequency of checks.

    An outside service does the calibrations on all test equipment semi-annually. All test equipment is verified internally on a

    daily basis.

    X

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  • CQI-9Special Process: Heat Treat System Assessment

    Version 3, Issue 10/11

    Question Number Question Requirements and Guidance Objective Evidence N/A Satisfactory

    Not Satisfactory

    Needs Immediate Action

    Special Process: Heat Treat System Assessment

    Assessment

    3.1Do furnaces, generators, and quench systems have proper process control equipment?

    The heat-treat equipment including furnaces, generators, and quench systems shall have proper process controls and related equipment. Examples include temperature, carbon potential/dew point, gas flows, quench monitoring system including agitation, temperature control, etc. as listed in the applicable Process Tables, Section 1.0.

    All equipment has automatic temperature controls, cycle timers, agitation control, carbon control. Oil temperature and flow

    scopes for each zone. All controls are calibrated quarterly.

    X

    3.2Are process equipment

    calibrations and/or verification certified, posted, and current?

    The calibration and certification of the process equipment shall be checked at regular specified intervals. Refer to the applicable Process Tables, Sections 1.0 and 2.0, for equipment calibration or certification time tables.

    All calibrations are posted at/on the controller or equipment being certified. All internal verifications are also posted at the

    equipment.

    X

    3.3Are thermocouples &

    protection tubes checked or replaced per Process Tables?

    The thermocouples and protection tubes shall be checked or replaced in compliance to a preventive maintenance schedule. Refer to the applicable Process Tables, Section 2.0.

    All thermocouples are changed out per our PM program semiannually. All protection

    tubes are evaluated at the same time.X

    3.4

    Are temperature uniformity surveys performed per

    requirements in Process Tables?

    Temperature uniformity surveys shall be conducted per the requirements in the applicable Process Tables, Section 2.0. Certain furnace designs, e.g., rotary retorts & some continuous pusher furnaces preclude direct temperature profiles. Alternate test methods per Section 3.4.5 are acceptable for furnaces where temperature uniformity studies are not possible. TUS studies are not required for Ion Nitriding. Refer to Process Table H Item # H2.4 for specific requirements.

    Every batch furnace/oven/temper has a uniformity survey performed per

    requirements of CQI-9 or better. We are still in the development stage for doing

    surveys in the pusher lines.

    X

    3.5

    Is the variation of the furnace controlled thermocouple from

    set point within the requirements in the Process

    Table?

    The variation between the furnace control thermocouple value and the set point temperature shall be within the limits defined in the applicable Process Tables, Section 2.0. For Ion nitriding refer to Process Table H Item # H2.5 for specific requirements.

    all controllers are calibrated and alarmed to run within the CQI-9 requirements.this is verified every 2 hours durring the walk thru

    audit.

    X

    Section 3 - Equipment

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    3.6Are the process & equipment alarm checks being tested for

    proper function?

    The heat treater shall have a list of heat treat process and equipment alarms that, if not properly working, may have a high probablity of producing non-conforming product. These alarms shall be checked quarterly at a minimum or after any repair or rebuild.

    Other alarms, including but not limited to safety-related, shall be checked per heat treater's requirment.

    These alarm checks shall be documented.

    A program to alarm all contolers is being developed and should be completed by

    2014.x

    All furnaces are automaticlly controled and recorded. The carbon controlers are

    verified by dew point daily. The generators are monitored continuously and recorded.

    Generator and furnace atmosphere carbon potential/dew point shall be continuously monitored, automatically controlled, and documented. Recorded carbon potential shall be controlled within +/- 0.05 of the set point. Recorded dew point shall be controlled within acceptable limits specified in the control plan or internal procedures.

    NOTE: For rotary retort and shaker furnaces that preclude in situ control and monitoring, the method described in Section 3.4.5 "Property Surveys" shall be used.

    If generators are not used, the flow rates of the supplied atmosphere gases shall be monitored and controlled.

    The automatic and continuous atmosphere control system shall consist of sensors such as oxygen probes or on-line Infrared (IR) gas analysis. The heat treater shall also have a back-up method of checking the carbon potential/dew point. Examples are dew point, electrical wire resistance, gas analysis, shim stock, carbon bar, etc. See Process Tables, Sect. 3.0 for verification frequencies of primary and back up method.

    3.7

    Are generators and furnace atmospheres continuously monitored, automatically

    controlled, and documented? NOTE: This requirement is

    specific to Process Tables A, B, E, F, and G; Sections 1.0

    and 3.0.

    X

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    3.8

    A back up verification of the atmosphere is required.

    When the back-up verification check of the atmosphere does

    not correlate within pre-established limits with the

    primary control method (carbon potential/dew point

    reading), is correlation of the carbon-bearing atmosphere to the primary control method re-

    established?

    NOTE: This requirement is specific to Process Tables A, B, E, F, and G; Sections 1.0

    and 3.0.

    When the back-up verification check of the atmosphere does not correlate within pre-established limits with the primary control method (carbon potential/dew point reading), the heat treater shall resolve the out-of-limit discrepancy. The back-up atmosphere monitoring system reading and the automatically controlled atmosphere dew point/carbon potential reading shall be maintained within the correlation limits specified in the control plan or internal procedures. These range tolerances vary with the specific heat treat process and the equipment used. The heat treater shall make appropriate technical adjustments and then re-establish/demonstrate the correlation of the actual atmosphere carbon potential/dew point reading to the primary control and back-up atmosphere reading. The range tolerances for correlation between the two readings shall be in the control plan or internal procedures. The back-up carbon potential/dew point reading shall be established using one or more of the following methods: Carbon bar, slug, or surface carbon of part Shim stock 3-gas analyzer Dew point Hot wire resistance

    All back-up checks are logged and verified to be with in 10 points of carbon of the

    control probe. Any check that falls out side of this range will generate a Maintenance

    Request and will be corrected and/or repaired.

    X

    3.9

    Are all ammonia lines equipped with a fail-safe

    method to prevent ammonia leaks into the furnace?

    One of these fail-safe methods shall be used to prevent ammonia to leak into the furnace: A quick disconnect or physical separation of the lines Three-valve ammonia "fail-safe" vent system is permitted. See the definition Three Valve Fail-Safe Vent and diagram in the glossary. 1 manual and 2 electrical magnetic valves in series

    The heat treater shall show evidence that ammonia lines were disconnected for non-ammonia bearing atmosphere processes.

    All equipment with ammonia available have quick disconnects installed and used.

    The fiurnace log sheet will show the addition or removal of the line.

    X

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    3.10

    Is there a miniumum of 3 hour purge of the furnace

    atmosphere when switching from an ammonia bearing

    atmosphere to a non-ammonia bearing?

    Ammonia pick-up can be undesirable in parts and heat treat processes not specifying/requiring ammonia as an addition.

    The heat treater shall perform a minimum 3 hours purge prior to processing product not requiring ammonia as an addition. Reduction of 3 hours purge requires conclusive test data of the atmosphere to show no significant amount of residual ammonia is present in the furnace atmosphere.

    Log book, data logger, or other records shall document the actual purge time and that sufficient time has been allocated to remove ammonia from the furnace prior to processing parts in heat treat processes not specifying ammonia.

    Procedure OI-008 instructs the operator to have the ammonia off for 4 hrs prior to running any neutral hardening work.

    X

    3.11

    Do all atmosphere furnaces and generators have flow scopes or flow meters for all gases?

    All atmosphere furnaces and generators (output trim/adjustment gas) shall have flow scopes or flow meters for all gases. Flow scopes and meters shall be periodically serviced per the heat treater's preventive maintenance program. Cleaning and proper re-assembly procedures shall be documented.

    All furnaces and generators have flow scopes for all additions. X

    3.12

    Is there a rigorous fail-safe at the front of the furnace to

    prevent non-uniform loading of parts?

    In absence of a rigorous fail-safe, are all continuous belt furnaces equipped with sight

    glass inspection ports and infrared temperature

    pyrometers at discharge end of the hardening furnace?

    In absence of a rigorous fail-safe at the front of the furnace to prevent non-uniform loading of parts (this includes the combustion system maintenance/adjustments to ensure proper efficiencies and physical limitation for part loading), then the heat treater shall have an infrared temperature pyrometer at the exit end.

    The infrared temperature pyrometers are required at the exit end of continuous belt furnaces to monitor for under temperature parts. The temperature alarm shall be within 28oC (50oF) of the furnace set point temperature. Results shall be strip charted or continuously data logged. Infrared temperature pyrometers shall be calibrated annually at a minimum and certified. All sight glasses shall be cleaned per the preventive maintenance schedule.

    All processes have loading requirments on the work order. X

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    3.13

    Is salt chemistry in the austenitizing salt bath

    monitored?

    Note: This is applicable to salt bath heat treating processes listed in Process Tables A &

    B.

    The heat treater shall check the salt chemistry in the austentizing salt bath, or part decarburization, daily. Refer to the applicable Process Tables, Section 3.0, for frequency of checks.

    N/A

    3.14 Is the quenching medium analyzed?

    The heat treater shall periodically have the quenching medium analyzed for specific quenching characteristics, e.g., cooling curve, water content, salt concentration, as specified in the applicable Process Tables, Section 5.0. This does not include Process Table G & H. The quench media characteristic tolerances shall be specified by the quench medium supplier or the heat treater. Analysis shall be reviewed for conformance by the heat treater. This review shall be documented.

    All furnace have the quenchant checked by an outside lab 2 times per year.

    Quenchants are checked in house as needed.

    X

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    3.15 Is the positioning of each part being controlled?

    A method to detect proper part position, such as the use of proximity switches, optical sensors, mechanical probes, etc., is required for each part.

    3.16Does the heat treater control the energy or power for each part?

    The heat treater shall control the energy or power for each part. A signature monitor for each machine is preferred. A signature monitor gives the energy unit (voltage, kilowatt, etc.) vs. time or distance (for scanning systems). An energy monitor or equivalent is acceptable if approved by the authorized customer representative.

    3.17

    Does the supplier have a coil management system? Coil refers to the heating coil and the quench plenum.

    The heat treater shall have a coil management system. Coil refers to the heating coil and the quench plenum. Spare coils for each part shall be available on-site. Coils shall conform to the approved original design. Engineering change approval from the customer is required whenever the coil design is changed.

    3.18 Is quench system automatic?

    The quench system shall be an automatic operation. No manual quenching is allowed unless specifically approved by the authorized customer representative. Quenching shall be automatically initiated and controlled.

    3.19 Does each lot of parts have first piece set-up?The heat treater shall perform first piece set-up for each lot of parts.

    3.20

    Is there a procedure that addresses maintenance of the inductor and quench spray nozzle(s) (for example, quench ring, quench shower)?

    Procedure shall include regular inspection and cleaning of the inductor and quench spray nozzle(s).

    FOR INDUCTION HEAT TREATING

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    3.21Is there a procedure to purge

    the air pockets from the quench lines?

    After downtime of the induction heating system, air pockets may form in the quench lines. These air pockets will cause interrupted quenching at start-up. The Heat treater shall establish the time limit (of the downtime) when this procedure is to be followed. [Example: The quench lines shall be purged after induction heating system is down greater than 4 hours.] Factors such as quench line diameter, length, geometry, etc. shall be considered.

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    Version 3, Issued 10/11Section 4 - Job Audit

    Job Identity:Customer:

    Shop Order Number:Part Number:

    Part Description:Material:

    Heat Treat Requirements:

    Question # Job Audit Question RelatedHTSA Question #Customer or Internal

    Requirement

    Job (Shop) Order or Reference Documentation

    Requirement

    Actual Condition (Objective Evidence)

    Pass / Fail / N/A

    4.1 Are contract review, advance quality planning, FMEA, control plans, etc., performed by qualified individuals?

    1.21.31.41.17

    WI-7-001 Control Plan Yes

    Pass

    4.2 Does the heat treat facility have the customer specifications for the part?

    1.5 WI-7-001 Print Print Pass

    4.3 Is a shop traveler created to meet customer requirements?

    1.62.1

    Internal 345915 345915 WO# Pass

    4.4 Is material identification (part numbers, lot numbers, heat numbers, contract numbers, etc.) maintained throughout the heat treat process?

    2.22.32.4

    WI-0-001 345915 Load Marker #P17/C26 Pass

    4.5 Is there documented evidence of Receiving Inspection?

    2.1 WI-0-001 SID#105573 Incoming PO Pass

    4.6 Are the Loading / Racking requirements identified?

    1.62.72.9

    DB4 345915 Yes Pass

    4.7 Is the proper recipe or process specification (cycle times, temperature, atmosphere, etc.) used? Refer to Process Tables, Section 3.0, for specific parameters. List parameters that were verified in this audit in the spaces provided below.

    1.51.62.12.142.15

    Carbonitriding Tempering

    345915 P61 Furnace Log Pass

    Tompkins Products345915A4654-25Valve1215.020-.028 eff. File Hard (RC50)

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    Job Identity:Customer:

    Shop Order Number:Part Number:

    Part Description:Material:

    Heat Treat Requirements:

    Question # Job Audit Question RelatedHTSA Question #Customer or Internal

    Requirement

    Job (Shop) Order or Reference Documentation

    Requirement

    Actual Condition (Objective Evidence)

    Pass / Fail / N/A

    Tompkins Products345915A4654-25Valve1215.020-.028 eff. File Hard (RC50)

    4.8 What are the product inspection requirements?

    2.15 Pass

    4.8.1 Requirement: (1) Case as quenchedTest Method: VisualTest frequency or quantity: 1 pc first/every 4 hrsSelection of samples: randomSpecification: .020-.028 Pass .020 eff. Pass

    4.8.2 Requirement: (2) Surface HardnessTest Method: FileTest frequency or quantity: 1 pc first/every 4 hrsSelection of samples: random Pass file hard PassSpecification: File Hard (rc50)

    4.8.3 Requirement: (3) After TemperTest Method: File HardTest frequency or quantity: 3 per orderSelection of samples: random Pass File Hard PassSpecification: File Hard (rc50)

    4.8.4 Requirement: (4)Test Method:Test frequency or quantity:Selection of samples:Specification:

    WI-0-003-R 345915

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    Version 3, Issued 10/11Section 4 - Job Audit

    Job Identity:Customer:

    Shop Order Number:Part Number:

    Part Description:Material:

    Heat Treat Requirements:

    Question # Job Audit Question RelatedHTSA Question #Customer or Internal

    Requirement

    Job (Shop) Order or Reference Documentation

    Requirement

    Actual Condition (Objective Evidence)

    Pass / Fail / N/A

    Tompkins Products345915A4654-25Valve1215.020-.028 eff. File Hard (RC50)

    4.9 Were appropriate process steps signed off?

    1.42.22.32.14

    WI-7-003 345915 Signed Pass

    4.10 Were all inspection steps, as documented in the control plan performed?

    1.21.4

    WI-7-003 345915 File Hard (rc50) Pass

    4.11 Were steps/operations performed that were not documented in the control plan?

    1.21.41.6

    Yes 345915 Wash (sp) Pass

    4.12 If additional steps were performed, were they authorized?

    1.21.41.61.111.17

    Yes

    4.13 Does the governing specification allow reprocessing or rework?

    1.11 Yes

    4.14 If the order was certified, did the certification accurately reflect the process performed?

    2.142.15

    345915 Cert Pass

    4.15 Was the certification signed by an authorized individual?

    1.17 Yes 345915 Cert Pass

    4.16 Are the parts and containers free of inappropriate objects or contamination?

    2.62.11

    Pass

    Operator or Inspector Responsibilities

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    Job Identity:Customer:

    Shop Order Number:Part Number:

    Part Description:Material:

    Heat Treat Requirements:

    Question # Job Audit Question RelatedHTSA Question #Customer or Internal

    Requirement

    Job (Shop) Order or Reference Documentation

    Requirement

    Actual Condition (Objective Evidence)

    Pass / Fail / N/A

    Tompkins Products345915A4654-25Valve1215.020-.028 eff. File Hard (RC50)

    Packaging Requirements4.17 Are packaging requirements

    identified? 2.9 345915 1 skid/8 pans Pass

    4.18 Are parts packaged to minimize mixed parts (for example, parts packed over height of container)?

    2.9 Pass

    Shipping Requirements4.19 Were the parts properly identified? 2.3

    2.9345915 Pass

    4.20Were the containers properly labeled?

    2.32.9 345915 Pass

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  • CQI-9Special Processes: Heat Treat Systems Assessment

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    Item # Related HTSA Question #

    1.0OK / NOK / NA

    A1.1 3.13.7

    A1.2 3.13.7A1.3 1.18

    A1.4 3.2

    A1.5 3.2

    A1.6 3.2

    A1.7 3.2

    A1.8 3.2

    A1.9 2.16

    A1.10 2.16

    A1.11 3.2

    2.0 OK / NOK / NAA2.1 3.2

    3.3A2.2 3.2

    3.3

    A2.33.23.3

    A2.4 3.4

    A2.5 3.5

    A2.6 3.5

    A2.7 3.2

    PROCESS TABLE A - Carburizing / Carbonitriding / Carbon Restoration / Neutral Hardening / Austempering / Martempering / Tempering / Precipitation Hardening - Aging

    All requirements given below are subordinate to customer specific requirements.

    The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify heat treater is conforming to the customer's requirements.

    Continuous furnace frequencies are per lot (work order) or as specified, whichever is more frequent.

    OK - Complies to requirementNOK - Does not comply to requirement (Explain noncompliance in 'Related HTSA Question #'NA - Requirement not applicable

    Category/Process Steps

    All hardness test equipment (for each scale used) shall be calibrated annually minimum, and verified daily or prior to use, per the applicable ASTM standard, ISO standard, JIS standard, or approved standard.

    Infrared pyrometers shall be calibrated annually using proper calibration methods or an approved manufacturer's procedure.

    TUS shall be performed annually and after major rebuild per Section 3.4

    Temperature uniformity tolerance for hardening furnaces shall be +/- 15oC (or +/- 25oF). Temperature uniformity tolerance for tempering furnaces shall be +/- 10oC (or +/- 20oF).

    CQI-9 requires a System Accuracy Test (SAT) check of the control thermocouple in the Qualified Work Zone per Section 3.3

    Refractometers (typically used to check polymer quenchants and washer solutions) shall be verified prior to use (with distilled water) and calibrated annually (per manufacturer's requirements) at a minimum.

    Thermocouples and calibration of thermocouples shall conform to Section 3.1

    Recorded temperature(s) for tempering and precipitation hardening processes shall be controlled within +/- 5oC (or +/- 10oF) of the set point as evidenced by continuous recording pyrometers. Furnace temperature shall be controlled with soak times starting at the lower tolerance limit (as defined above).

    Pyrometry Instrumentation and Calibration of instrumentation shall conform to Section 3.2

    PYROMETRY

    Recorded temperature(s) for austentizing processes shall be controlled within +/- 10oC (or +/- 15oF) of the set point as evidenced by continuous recording pyrometers. Furnace temperature shall be controlled with soak times starting at the lower tolerance limit (as defined above).

    For Continuous Furnaces, this requirement applies to the Qualified Work Zone.

    PROCESS AND TEST EQUIPMENT REQUIREMENTS

    Dew pointers, 3-gas analyzers, spectrometers, and carbon IR combustion analyzers (shim stock analysis), used to verify carbon potential in furnaces, shall be calibrated annually at a minimum.

    Verification of calibration of 3-gas analyzers with zero gas and span gas shall be performed weekly at a minimum.

    A program for furnace and generator burnout is required (applies to carbon bearing atmospheres).

    Verification of calibration of spectrometers, and carbon IR combustion analyzers, shall be checked daily or prior to use.

    Files for testing hardness shall be verified per the Customer requirement.

    All furnaces, generators and quench systems shall have temperature indicating instruments.

    Continuous strip charts and/or data loggers are required for temperature and carbon monitoring unit, e.g., dew point, oxygen probe, IR gas analyzer, etc.

    Furnace weigh scales shall be verified quarterly and calibrated annually at a minimum.

    Oxygen probe controllers shall be calibrated quarterly (single-point or multi-point calibration) or semi-annual (multi-point calibration only; single-point calibration not allowed).

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    3.0 PROCESS MONITOR FREQUENCIES Batch FurnaceContinuous

    FurnaceAtmosphere Generation OK / NOK / NA

    A3.1 1.42.14

    Monitor primary temperature control instrument(s). Continuous recording with sign-off every 2 hours or each batch for processes under 2 hours. Alarm systems (if set per limits in A2.5 and A2.6) satisfy the sign-off requirement.

    Continuous recording with sign-off every 2 hours or each lot for processes under 2 hours). Alarm systems (if set per limits in A2.5 and A2.6) satisfy the sign-off requirement

    Sign-off required for each shift for generators.

    A3.2 1.42.143.7

    Monitor atmosphere generation as applicable. Generators shall be continuously monitored and alarmed. Other systems, such as nitrogen-methanol systems, may either be continuously monitored and alarmed, or sign-off every 2 hours.

    A3.3 1.42.143.7

    Monitor primary furnace atmosphere control(s) Continuous recording with sign-off every 2 hours or each batch for processes under 2 hours. Alarm systems (if set per acceptable limits) satisfy the sign-off requirement.

    Continuous recording with sign-off every 2 hours or each lot for processes under 2 hours). Alarm systems (if set per acceptable limits) satisfy the sign-off requirement

    A3.4 1.42.143.73.8

    Verify primary furnace atmosphere control method by back-up method

    Daily Daily

    A3.5 1.42.143.13

    For austentizing salt baths: Salt chemistry (soluble oxides) or decarburization on the parts shall be checked.

    Daily

    Quench Media Process ParametersTemperature Continuous recording with

    sign-off every 2 hours or each batch for processes under 2 hours. Alarm systems (if set per acceptable limits) satisfy the sign-off requirement.

    Continuous recording with sign-off every 2 hours or each lot for processes under 2 hours). Alarm systems (if set per acceptable limits) satisfy the sign-off requirement

    Quench LevelAgitation

    A3.7 1.42.14

    Monitor time in furnace, cycle time or belt speed. Each batch Twice/shift & after any change in the belt speed.

    A3.8 1.42.7

    Monitor load size or fixturing or loading rate as applicable.

    Each batch Twice/shift & after any change in loading rate.

    A3.9 1.42.12

    Quench Delay Time -Quench delay time shall be based on the time that the furnace door starts to open to the time the load is at the bottom of the quench tank.

    Each batch Each basket for pusher-type continuous furnaces where the loaded basket is quenched.

    Not applicable for belt, shaker, or pusher furnaces where parts free-fall into the quench.

    A3.10 1.42.12

    Temper Delay Time -The maximum delay time between quenching and tempering shall be specified on the control plan and monitored.

    Each batch Each load

    4.0 IN-PROCESS/FINAL TEST FREQUENCIES Batch FurnaceContinuous

    FurnaceOK / NOK / NA

    A4.1 1.42.15

    Microstructure shall be checked at a minimum magnification of 100x and, 400x or above 400x. Microstructural visual references shall be available.

    Each batch Daily per furnace

    A3.6 1.42.12

    Continuous monitor with alarm or daily verification.Daily visual check, or monitor the agitation during the quenching operation with alarm systems set at acceptable limits.

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    A4.2 1.42.15

    Surface hardness Each batch Every 2 hours

    A4.3 1.42.15

    Core hardness (when specified) Each batch Every 4 hours

    A4.4 1.42.15

    Case depth (when specified) Each batch Every 4 hours

    5.0 QUENCHANT AND SOLUTION TEST FREQUENCIESBatch

    FurnaceContinuous

    FurnaceOK / NOK / NA

    Polymer Quench MediaConcentration Daily DailyCooling Curve Analysis Semi-annually Semi-annuallyWater Quench MediaSuspended solids Semi-annually Semi-annuallySalt Quench MediaAnalysis & Contaminants Semi-annually Semi-annuallyBrine or Caustic Quench MediaConcentration and/or Specific Gravity. Daily DailySuspended solids Semi-annually Semi-annuallyOil Quench MediaWater content, suspended solids, viscosity, cooling curve, total acid, and flash point.

    Semi-Annually Semi-Annually

    Rust Preventive - Soluble OilConcentration 2x / week 2x / weekWashersConcentration of cleaner Daily DailyTemperature of solution (required if temperature is specified to be above ambient temperature).

    Each shift Each shift

    A5.4 2.123.14

    A5.7 2.11

    A5.5 2.123.14

    A5.6 2.13

    A5.2 2.123.14

    A5.1 2.123.14

    A5.3 2.123.14

  • CQI-9Special Process: Heat Treat System Assessment

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    Item # Related HTSA

    Question #1.0 OK / NOK / NA

    B1.1 3.13.7

    B1.2 3.13.7

    B1.3 1.18

    B1.4 3.2

    B1.5 3.2

    B1.6 2.16

    B1.7 2.16

    B1.8 3.2

    2.0 OK / NOK / NA

    B2.1 3.23.3

    B2.2 3.23.3

    B2.3 3.23.3

    B2.4 3.4

    B2.5 3.5

    B2.6 3.2

    3.0 PROCESS MONITOR FREQUENCIES Batch FurnaceContinuous

    Furnace Generators Salt Bath OK / NOK / NA

    B3.1 1.42.14

    Monitor primary temperature control instrument(s). Continuous recording with sign-off every 2 hours or each batch for processes under 2 hours. Alarm systems (if set per limits in B2.5) satisfy the sign-off requirement.

    Continuous recording with sign-off every 2 hours or each lot for processes under 2 hours). Alarm systems (if set per limits in B2.5) satisfy the sign-off requirement

    Sign-off required for each shift for generators.

    Every 2 hours & after any change

    B3.2 1.42.143.7

    Monitor generator atmospheres, if applicable. Generators shall be continuously monitored and alarmed. Other systems, such as nitrogen-methanol systems, may either be continuously monitored and alarmed, or sign-off every 2 hours.

    B3.3 1.42.143.73.8

    Monitor primary furnace atmosphere control(s). Each batch (rotary furnaces only) or continuous recording with sign-off every 2 hours. Alarm systems satisfy the sign-off requirement

    Continuous recording with sign-off every 2 hours. Alarm systems satisfy the sign-off requirement

    Daily

    Pyrometry Instrumentation and Calibration of instrumentation shall conform to Section 3.2

    PROCESS AND TEST EQUIPMENT REQUIREMENTS

    All hardness test equipment (for each scale used) shall be calibrated annually minimum, and verified daily or prior to use, per the applicable ASTM standard, ISO standard, JIS standard, or approved standard.

    A program for furnace and generator burnout is required. Not required for retort gas nitriding.

    Dew pointers and gas analyzers, used to verify proper atmosphere in furnaces, shall be calibrated annually at a minimum.

    All furnaces, generators and quench systems shall have temperature indicating instruments.

    Furnace weigh scales shall be verified quarterly and calibrated annually at a minimum.

    PROCESS TABLE B - Nitriding (Gas) and Ferritic-Nitrocarburizing (Gas or Salt)

    CQI-9 requires a System Accuracy Test (SAT) check of the control thermocouple in the Qualified Work Zone per Section 3.3

    Refractometers (typically used to check polymer quenchants and washer solutions) shall be verified prior to use (with distilled water) and calibrated annually (per manufacturer's requirements) at a minimum.

    PYROMETRY

    Thermocouples and calibration of thermocouples shall conform to Section 3.1.

    All requirements given below are subordinate to customer specific requirements.

    The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify heat treater is conforming to the customer's requirements.

    Continuous furnace frequencies are per lot (work order) or as specified, whichever is more frequent.

    OK - Complies to requirementNOK - Does not comply to requirement (Explain noncompliance in 'Related HTSA Question #'NA - Requirement not applicable

    Continuous strip charts and/or data loggers are required for temperature and carbon monitoring unit, e.g., dew point, oxygen probe, IR gas analyzer, etc. For salt bath, only temperature is required to be recorded.

    Files for testing hardness shall be verified per the Customer requirement.

    TUS shall be performed annually and after major rebuild per Section 3.4.

    Temperature uniformity tolerance shall be +/- 10oC (15oF).

    Infrared pyrometers shall be calibrated annually using proper calibration methods or an approved manufacturer's procedure.

    Recorded temperature(s) shall be controlled within +/- 10oC (or +/- 15oF) of the set point as evidenced by continuous recording pyrometers. Furnace temperature shall be controlled with soak times starting at the lower tolerance limit (as defined above).

    For Continuous Furnaces, this requirement applies to the Qualified Work Zone.

    Category/Process Steps

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    PROCESS TABLE B - Nitriding (Gas) and Ferritic-Nitrocarburizing (Gas or Salt)

    All requirements given below are subordinate to customer specific requirements.

    The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify heat treater is conforming to the customer's requirements.

    Continuous furnace frequencies are per lot (work order) or as specified, whichever is more frequent.

    OK - Complies to requirementNOK - Does not comply to requirement (Explain noncompliance in 'Related HTSA Question #'NA - Requirement not applicable

    Category/Process Steps

    B3.4 1.43.7

    Dissociation of ammonia shall be checked in gas nitriding.

    Each batch and every 4 hours minimum

    Every 4 hours Daily N/A

    B3.5 1.43.7

    Gas ratios for ferritic nitrocarburizing shall be checked.

    Each batch Every 2 hours minimum

    B3.6 1.42.143.13

    Check salt chemistry (soluble oxides) in salt baths used for austenitizing, or decarburization on the parts.

    Daily

    Quench Media Process ParametersTemperature Each batch or continuous

    recording with sign-off every 2 hours. Alarm systems satisfy the sign-off requirement.

    Each lot or continuous recording with sign-off every 2 hours. Alarm systems satisfy the sign-off requirement.

    Each batch or continuous recording with sign-off every 2 hours. Alarm systems satisfy the sign-off requirement.

    Quench Level DailyAgitation Daily

    B3.8 1.42.14

    Monitor time in furnace, cycle time or belt speed. Each batch Twice/shift & after any change in the belt speed.

    Each batch

    B3.9 1.42.7

    Monitor load size or fixturing or loading rate as applicable.

    Each batch Twice/shift & after any change in loading rate.

    Each batch

    B3.10 1.42.12

    Quench Delay Time if applicable -Quench delay time shall be based on the time that the furnace door starts to open to the time the load is at the bottom of the quench tank.

    Each batch Each basket if applicable. Each batch

    4.0 IN-PROCESS/FINAL TEST FREQUENCIES Batch FurnaceContinuous

    Furnace Generators Salt Bath OK / NOK / NA

    B4.1 1.42.15

    Microstructure shall be checked at a minimum magnification of 100x and, 400x or above 400x. Microstructural visual references shall be available.

    Each batch Daily per furnace Daily per furnace

    B4.2 1.42.15

    Surface hardness Each batch Every 2 hours minimum Each batch

    B4.3 1.42.15

    Core hardness (when specified) Each batch Every 4 hours Each batch

    B4.4 1.42.15

    Case depth (when specified) Each batch Every 4 hours Each batch

    5.0 QUENCHANT AND SOLUTION TEST FREQUENCIES

    Batch Furnace

    ContinuousFurnace* Generators Salt Bath OK / NOK / NA

    Quench Media Controls If ApplicablePolymer Quench MediaConcentration Daily DailyQuenchability Check; e.g., cooling curve, viscosity, or titration.

    Semi-annually Semi-annually

    Water Quench MediaSuspended solids Semi-annually Semi-annuallySalt Quench MediaAnalysis & Contaminants Semi-annually Semi-annually Semi-annually

    Brine or Caustic Quench Media- Concentration and/or Specific Gravity

    Daily Daily

    - Suspended solids Semi-annually Semi-annuallyOil Quench Media- Water content, suspended solids, viscosity, cooling curve, total acid, and flash point.

    Semi-Annual Semi-Annual

    Rust Preventive - Soluble Oil- Concentration 2x / week 2x / week 2x / week

    1.42.12

    B5.4

    Daily visual check, or monitor the agitation during the quenching operation with alarm systems set at acceptable limits.

    Continuous monitor with alarm or daily verification.

    B3.7

    2.123.14

    2.123.142.123.14

    2.123.14

    2.13B5.6

    B5.5

    2.123.14

    B5.3

    B5.1

    B5.2

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    PROCESS TABLE B - Nitriding (Gas) and Ferritic-Nitrocarburizing (Gas or Salt)

    All requirements given below are subordinate to customer specific requirements.

    The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify heat treater is conforming to the customer's requirements.

    Continuous furnace frequencies are per lot (work order) or as specified, whichever is more frequent.

    OK - Complies to requirementNOK - Does not comply to requirement (Explain noncompliance in 'Related HTSA Question #'NA - Requirement not applicable

    Category/Process Steps

    Washers- Concentration of cleaner Daily Daily Daily- Temperature of solution (required if temperature is specified to be above ambient temperature).

    Each shift Each shift Each shift

    B5.7 2.11

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    1.0 OK / NOK / NA

    C1.1 3.1

    C1.2 3.1

    C1.3 2.16

    C1.4 3.2

    C1.5 3.2

    2.0 OK / NOK / NAC2.1 3.2

    3.3

    C2.2 3.23.3

    C2.3 3.23.3

    C2.4 3.4

    C2.5 3.5

    C2.6 3.5

    C2.7 3.2

    3.0 PROCESS MONITOR FREQUENCIES Batch Furnace Continuous Furnace OK / NOK / NAC3.1 1.4

    2.14Monitor primary temperature control instrument(s). Continuous recording with

    sign-off every 2 hours or each batch for processes under 2 hours. Alarm systems (if set per limits in C2.5 and C2.6) satisfy the sign-off requirement.

    Continuous recording with sign-off every 2 hours or each lot for processes under 2 hours. Alarm systems (if set per limits in C2.5 and C2.6) satisfy the sign-off requirement

    Quench Media Process Parameters

    PROCESS TABLE C - Aluminum Heat Treating

    All requirements given below are subordinate to customer specific requirements.

    The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify heat treater is conforming to the customer's requirements.

    Continuous furnace frequencies are per lot (work order) or as specified, whichever is more frequent.

    OK - Complies to requirementNOK - Does not comply to requirement (Explain noncompliance in 'Related HTSA Question #')NA - Requirement not applicable

    Thermocouples and calibration of thermocouples shall conform to Section 3.1.

    Category/Process Steps

    All furnaces and quench systems shall have temperature indicating instruments.

    Furnace weigh scales shall be verified quarterly and calibrated annually at a minimum.

    Refractometers (typically used to check polymer quenchants and washer solutions) shall be verified prior to use (with distilled water) and calibrated annually (per manufacturer's requirements) at a minimum.

    Continuous strip charts and/or data loggers are required for temperature sensors.

    All hardness test equipment (for each scale used) shall be calibrated annually minimum, and verified daily or prior to use, per the applicable ASTM standard, ISO standard, JIS standard, or approved standard.

    PYROMETRY

    PROCESS AND TEST EQUIPMENT REQUIREMENTS

    Temperature Uniformity Survey (TUS) TUS frequency shall be quarterly and after major rebuild per Section 3.4.

    Temperature Uniformity tolerance for solution and aging furnaces shall be +/- 5oC (+/- 10oF).Temperature Uniformity tolerance for annealing furnaces shall be +/- 15oC (+/- 25oF)

    Minimum and maximum temperature ranges shall be defined. Exception: If the operating range of the Qualified Work Zone is equal to or less than 85oC (155oF) then only one temperature is required to be tested. The test temperature shall be within the operating range of the Qualified Work Zone.

    For Continuous Furnaces, this requirement applies to the Qualified Work Zone.

    Pyrometry Instrumentation and Calibration of Instrumentation shall conform to Section 3.2.

    For Solution Treating and Aging: Recorded temperature(s) shall be controlled within +/- 5C (or +/- 10F) of the set point as evidenced by continuous recording pyrometers. Furnace temperature shall be controlled with soak times starting at the lower tolerance limit (as defined above).

    For Continuous Furnaces, this requirement applies to the Qualified Work Zone

    Infrared pyrometers shall be calibrated annually using proper calibration methods or an approved manufacturer's procedure.

    C3.2 1.4

    For Annealing Furnaces: Recorded temperature(s) shall be controlled within +/- 10C (or +/- 15F) of the set point as evidenced by continuous recording pyrometers. Furnace temperature shall be controlled with soak times starting at the lower tolerance limit (as defined above).

    For Continuous Furnaces, this requirement applies to the Qualified Work Zone

    CQI-9 requires a System Accuracy Test (SAT) check of the control thermocouple in the Qualified Work Zone per Section 3.3.

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    PROCESS TABLE C - Aluminum Heat Treating

    All requirements given below are subordinate to customer specific requirements.

    The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify heat treater is conforming to the customer's requirements.

    Continuous furnace frequencies are per lot (work order) or as specified, whichever is more frequent.

    OK - Complies to requirementNOK - Does not comply to requirement (Explain noncompliance in 'Related HTSA Question #')NA - Requirement not applicable

    Category/Process Steps

    Temperature Continuous recording with sign-off every 2 hours or each batch for processes under 2 hours. Alarm systems (if set per acceptable limits) satisfy the sign-off requirement.

    Continuous recording with sign-off every 2 hours or each lot for processes under 2 hours. Alarm systems (if set per acceptable limits) satisfy the sign-off requirement

    Quench Level

    Agitation

    C3.3 1.42.14

    Monitor process cycle time Each batch Twice/shift & after any change in the indexing or belt speed.

    C3.4 1.42.7

    Monitor load size or featuring as applicable. Each batch Twice/shift & after any change in loading rate.

    C3.5 1.42.12

    Quench Delay Time -Quench delay time shall be based on the time that the furnace door starts to open to the time the load is at the bottom of the quench tank.

    Each batch Each basket for pusher type or roller hearth continuous furnaces.

    4.0 IN-PROCESS/FINAL TEST FREQUENCIES OK / NOK / NAC4.1 1.4

    2.15Hardness or tensile testing (post aging). Each batch Every 4 hours

    5.0 QUENCHANT AND SOLUTION TEST FREQUENCIES OK / NOK / NA

    Polymer Quench MediaConcentration Daily DailyCooling Curve Analysis Semi-annually Semi-annuallyWater Quench MediaSuspended solids Semi-annually Semi-annuallyWashersConcentration of cleaner Daily DailyTemperature of solution (required if temperature is specified to be above ambient temperature).

    Each shift Each shift

    2.12

    Daily visual check, or monitor the agitation during the quenching operation with alarm systems set at acceptable limits.

    Daily Verification

    C5.3 2.11

    2.123.14

    2.123.14

    C5.1

    C5.2

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    1.0 OK / NOK / NA

    D1.1 2.16

    D1.2 2.16

    D1.3 3.2

    2.0D2.1 3.2

    3.0 OK / NOK / NA

    Quench Temperature Alarm system for high and low temperature is required.

    Quench Level Continuous monitor with alarm or daily verification.

    Quench Pressure and Flow Alarm system for quench pressure and flow rate for high and low limits is required.

    In the absence of an alarm, the quench pressure and flow shall be checked at start-up and every 8 hours

    D3.2 1.42.14

    Monitor cycle time Check cycle time at start up and after any process change.

    D3.3 1.42.143.16

    An energy monitor or signature monitor is required and shall be equipped with alarms set at acceptable limits.

    This requirement applies to each power supply (not per coil).

    Infrared pyrometers shall be calibrated annually using proper calibration methods or an approved manufacturer's procedure.

    PROCESS MONITORING FREQUENCIES

    Refractometers (typically used to check polymer quenchants and washer solutions) shall be verified prior to use (with distilled water) and calibrated annually (per manufacturer's requirements) at a minimum.

    PYROMETRY

    All process parameters shall be checked the beginning of every shift, tool change, or any equipment repair. In absence of process parameter alarms, also check process parameters at end of shift or lot (whichever is the greater frequency).

    D3.1 1.42.12

    PROCESS TABLE D - Induction Heat Treating

    All requirements given below are subordinate to customer specific requirements.

    The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify heat treater is conforming to the customer's requirements.

    OK - Complies to requirementNOK - Does not comply to requirement (Explain noncompliance in 'Related HTSA Question #')NA - Requirement not applicable

    All hardness test equipment (for each scale used) shall be calibrated annually minimum, and verified daily or prior to use, per the applicable ASTM standard, ISO standard, JIS standard, or approved standard.

    Files for testing hardness shall be verified per the Customer requirement.

    PROCESS AND TEST EQUIPMENT REQUIREMENTS

    Category/Process Steps

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    PROCESS TABLE D - Induction Heat Treating

    All requirements given below are subordinate to customer specific requirements.

    The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify heat treater is conforming to the customer's requirements.

    OK - Complies to requirementNOK - Does not comply to requirement (Explain noncompliance in 'Related HTSA Question #')NA - Requirement not applicable

    Category/Process Steps

    D3.4 1.42.12

    Temper Delay Time -The maximum delay time between quenching and tempering shall be specified on the control plan and monitored.

    Each batch

    4.0 IN-PROCESS/FINAL TEST FREQUENCIES PER COIL

    OK / NOK / NA

    D4.1 1.42.15

    Induction pattern length 1 part at start-up, end of production run, and every 4 hours minimum, and 1 part pre and 1 part post tool change, equipment repair, station alarm (shutdown, malfunction, etc.)

    D4.2 1.42.15

    Total or Effective Case depth 1 part at start-up, end of production run, change of and 1 part per 8 hours minimum, and 1 part pre and 1 part post tool change, equipment repair, station alarm (shutdown, malfunction, etc.)

    D4.3 1.42.15

    Surface hardness 1 part at start-up, end of production run, and every 4 hours minimum, and 1 part pre and 1 part post tool change, equipment repair, station alarm (shutdown, malfunction, etc.)

    D4.4 1.42.15

    Core hardness (when specified) 1 part at start-up, end of production run, and every 4 hours minimum, and 1 part pre and 1 part post tool change, equipment repair, station alarm (shutdown, malfunction, etc.)

    D4.5 1.42.15

    Microstructure shall be checked at a minimum magnification of 100x and, 400x or above 400x. Microstructural visual references shall be available.

    1 part at start-up, end of production run, and 1 part per 8 hours minimum, and 1 part pre and 1 part post tool change, equipment repair, station alarm (shutdown, malfunction, etc.)

    5.0

    Polymer Quench MediaConcentration Daily

    QUENCHANT AND SOLUTION TEST FREQUENCIES

    2.123.14

    D5.1

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    PROCESS TABLE D - Induction Heat Treating

    All requirements given below are subordinate to customer specific requirements.

    The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify heat treater is conforming to the customer's requirements.

    OK - Complies to requirementNOK - Does no