cracking$the$code$on$ europeanbest;in;class$ … · 3 multipleprograms$driveperformance...

52
MAY 11, 2016, GLOBAL PROMOTION OPTIMIZATION SUMMIT, BRUSSELS CRACKING THE CODE ON EUROPEAN BESTINCLASS TRADE PROMOTION Rick Hall Global Lead, Sales Effectiveness

Upload: others

Post on 15-Jul-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

MAY  11,  2016,  GLOBAL  PROMOTION  OPTIMIZATION  SUMMIT,  BRUSSELS

CRACKING  THE  CODE  ON  EUROPEANBEST-­‐IN-­‐CLASS  

TRADE  PROMOTION

Rick  HallGlobal  Lead,  Sales  Effectiveness

Page 2: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

2

AN  UNCOMMON  VIEW  OF  THE  CONSUMER

Global  Leader  Consumer  Insights• Operate  in  over  100  countries  measuring  what  consumers  watch  and  buy• Work  through  direct  retail  relationships  and  sales  audit  to  measure  sales• Data,  Measurement  +  Advanced  Analytics  +  Software  +  Service

Four  Practices,  End-­‐to-­‐End  Understanding  of  the  Consumer• Innovation – Drive  new  products  based  on  consumer  demand• Marketing  Effectiveness – Understand  the  overall  spending  on  advertising  and  sales• Sales  Effectiveness – Drive  performance  through  the  sales  process• Consumerization – Drive  programs  down  to  the  consumer  segment

Sales  Effectiveness• Planning:

• Revenue  Management  and  Optimization  (Price  &  Promotion)• Assortment  &  Space  Optimization

• Activation:• Store  execution  and  on  shelf  availability• Post-­‐event  analytics

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

Page 3: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

3

MULTIPLE  PROGRAMS  DRIVE  PERFORMANCE

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

BRAND  MARKETING   PRICE,  PROMOTION  AND  ASSORTMENT  

NEW  PRODUCTPERFORMANCE

ON  SHELF  AVAILABILITY

CONSUMER  ENGAGEMENT

Page 4: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

4

NIELSEN  DATA  SCIENCE  LEADS  THE  INDUSTRY

NETWORKING

• Taps  into  new  expertise/research  to  ensure  we  are  on  the  cutting  edge  of  key  areas;  research  collaborations,  industry  task  force  involvement  and  sponsorship   of  science  symposia

• Partners  with  industry   organizations  such   as  the  Council  for  Research  Excellence to  exchange  latest  ideas  and  to  solve  mutual  problems  

• Works  with  research  universities   around  the  globe  such  as  University  of  Chicago,  Oxford  University,  National  University  of  Singaporeand  University  of  Mumbai  

• Provides   statistics  forWhite  Houseand  U.S.  Consumer  Confidence  Index

TOP  TALENT

• Largest  Global  Data  Science  Organization  withmore  than  900  associates  

• Embedded  in  every  Solution

• Present  in  100  countries

• More  than  50  PhDs  rivals  top  university  mathematics  departments

• Greatest  Available  Industry  Data  

• Leading  experts  in  statistics,  neuroscience  and  behavioral  studies

• Leaders  in  Research: (2015  Activity)

• 12  science  publications,  

• 43  patent  submissions   &  

• 50  professional   conference  presentations  

• Nielsen  Innovation  is  accelerating

Page 5: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

5

SIGNIFICANT  INVESTMENTS  ARE  MADE  Globally,  over  half  a  trillion  $  is  invested  annually  in  trade  promotion

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

$500,000,000,000

Page 6: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

6

MEASURE  &  MODEL  GLOBAL  CONSUMER  BEHAVIORAnalytics  Platform  – Big  Data,  Models,  Access

*  Not  yet  broadly  available;  due  out  in  2016

Building  a  Common  Data  Environment   – Granular  DataOver  100  countries  sales   data  loaded   into  the  environmentStandardized  data  model  for  all  countries  and  outletsCommon  services   for  access   and  processing

Applying  Data  Sciences  on  Global  ScalePromotional  Benchmarks  {  US,  CA,  GB,  FR,  ES,  IT,  DE  }Core  Price  &  Promotion  Models    {  US,  CA,  GB,  FR,  ES,  IT,  DE  }Assortment  models   to  derive  incrementality *On-­‐Shelf  Availability  *

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

Page 7: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

7

TRADE  PROMOTION  BENCHMARK  DATABASE• The   largest  global  benchmarking  program ever  conducted.• Market  coverage:  US,  Canada,  France,  Germany,  UK,  Italy  and  Spain  • Data  collection   started  Q1  2012,  updated  quarterly

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

331CPG  CATEGORIES

4.9MMGTINs

93MM2015

EVENT  WEEKS

810B2015

TOTAL  RETAIL  SALES

Page 8: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

8

COMPREHENSIVE  PROMOTIONAL  BENCHMARKSNow  with  two  years  of  results.

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

Already  the  most  comprehensive  study  of  promotions  yet  conducted  by  anyone

Market-­‐wide   analysis  of  promotional  performance

Understand  performance  variation  (Trade  Efficiency)  and  identify  best-­‐in-­‐class   promotions  

Built  using  granular  (store  week  GTIN)  data

331  Categories   across  15  departments

Covers  $810  billion   annually   in  NA  &  Top  5  EU  markets’  retail  sales  across  all  stores  (excluding  Walmart,  Carrefour,  and  Discounters)

Almost  5MM  GTINs  and  over  93MM  annual  events  analyzed  

Page 9: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

9

NORMATIVE  FRAMEWORK  TO  MEASURE  RETURNRobust  approach  provides   rich  promotion   insights

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

Isolate  Events  • Identify  promotion  weeks  based  depth  of  discount  vs.  everyday  price

Build  a  Calculation  Framework  • Incremental  Sales  =  Total  Sales  – Baseline• Incremental  Cost  =  Direct  Trade  Expense  +  Incremental  COGs• Trade  Return  =  Incremental  Sales  – Incremental  Cost

Derive  Promotion  Costs  by  Applying  Industry  Standards• Manufacturers  pay  80%-­‐90%  of  Discount• Standard  Cost  for  COGs,  Feature  &  Display

Calculate  Key  Efficiency  Metrics  for  Analysis• Trade  Efficiency   =  Trade  Return  /  Dollar  Invested• %  Sales  on  Trade

1

2

3

4

Page 10: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

10

EVENTS  IDENTIFIED  BASED  ON  SALES  AND  CASUAL  DATA  Sales  and  Event  Examples:  

Events  are  categorized  based  on  promotion  type,  depth,  and  use  of  holiday  timing  

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

$0

$1

$2

$3

$4

-­‐

10,000  

20,000  

30,000  

40,000  

50,000  

60,000  

70,000  

80,000  

90,000  

100,000  

Unit  Sales Feature TPR Average  Price  

SalesUnits

Average  Price    

Page 11: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

11

CONTINUOUS  PRICE  AND  PROMOTION  MODELS  • The   largest  set  of  global  models   ever  estimated.• Country  coverage:  US,  Canada,  France,  Germany,  UK,  Italy  and  Spain  • Models   currently  cover  data  from  January  2014  to  March  2016.

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

CPG  CATEGORIES GTINs

331 4.9MM 1.6BCOEFFICIENTSESTIMATED

b

Page 12: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2012  The  Nielsen  Company.  Confidential  and  proprietary.

12

PROPRIETARY  ELASTICITY  ANALYTICSNielsen   uses  store  level  sales  and  causal  data  to  feed  our  econometric   pricing  and  promotion  models  to  deliver  the  most  accurate  results

INDUSTRY  LEADING  ANALYTIC APPROACH

Sales  =  f    (Own  Regular  Price  +  Own  Regular  Price  vs  Comp.  +  Own  Promo  Price  +  Own  Promo  Activity  +  Comp.  Promo  Activity  +  Seasonality  +  Store  Effects  +  Random  Term)

• Isolates  impact  of  a  price  change  on  sales,  independent   from  other  variables   such  as  seasonality,  distribution,  etc.

• Optimize  price  and  other  promotion  variables  together  to  create   the  best  plan

PROPRIETARY  DATA  ACCESS

• Control  for  variables   that  differ  within  a  market  (i.e.  distribution,  price,  in-­‐store  support,  etc.)

• More  accurate  modeling  of  consumer  response  and  higher  model  confidence

Competitive  Price  Change

TPR  +  Display

TPR  Only

Regular  PriceDecrease

BonusPack

ABSOLUTEELASTICITY

RELATIVEELASTICITY

TOTALELASTICITY

Page 13: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2014  The  Nielsen  Company.  Confidential  and  proprietary.

13

CORE  PRICE  AND  PROMOTION  MODELS  ENABLEScenario  planning,  optimization   and  sales  decompositions.

Components   addressed   by  these  models:

Acting  on  Self  (Non-­‐competitive):• Regular  price  elasticity  (and  thresholds)

• Promoted  price  elasticity    (and  thresholds)

• Promotion  mechanic  lift  – Feature,  Display,  Special  Pack

• Promotion  offer  types  – e.g.  Multi-­‐buys

Acting  on  Others  (Competitive):• Regular  price  cross-­‐elasticity  

• Promoted  price  cross-­‐elasticity

• Promotion  cross-­‐impacts

• Distribution  cross-­‐impacts

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

b

Page 14: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2014  The  Nielsen  Company.  Confidential  and  proprietary.

14

WHAT  HAVE  WE  LEARNED?

Page 15: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

15

WE  ALL  KNOW  PROMOTIONS  CAN  BE  INEFFICIENTThe  majority  of  trade  promotion  events  don’t  break  even  

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

of  promotions  globally

DON’T  BREAK  EVEN

59%

Page 16: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

16Nielsen  Scantrack:  xAOCYTD  2015  through  9/26/15  VS.  2012

more  items  are  in  distribution,  but  sales  velocity  is  declining

cost  of  out-­‐of-­‐stocks:  ~8%  (in)efficiency

DEPARTMENT  TRENDSTOP  5  DEPARTMENTS  -­‐ $  SALES  YTD  2015

9%

14%

9%

3%

6%

-­‐7% -­‐8%

-­‐6%

-­‐1% -­‐1%

GROCERY DAIRY HOUSEHOLD  CARE FROZEN  FOODS PERSONAL  CARE

TDP

$  VELOCITY

CURRENT  SALES  PRACTICES  LEAVE  OPPORTUNITY

Page 17: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

1717

LARGE  MANUFACTURERS  AREN’T  KEEPING  UP

Source:  Nielsen  Retail  Measurement  Data,  4;  CAGR  May  2010-­‐2015  

vs

LARGE  MANUFACTURERS

MIDDLE-­‐MARKET  MANUFACTURERS

28%  flat  or  decliningGROWTH  RATE  9%

42%  flat  or  decliningGROWTH  RATE  3%

Page 18: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

18

EVERY  COUNTRY  HAS  ITS  WINNERS  AND  LOSERS

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

No  Country  is  showing  year  over  year  improvements.

41%

46%

43%

45%

42%

57%

51%

52%

58%

60%

58%

61%

71%

72%

59%

54%

57%

55%

58%

43%

49%

48%

42%

40%

42%

39%

29%

28%

2014

2015

2014

2015

2014

2015

2014

2015

2014

2015

2014

2015

2014

2015

Italy

Germ

any

Canada

Spain

GBFrance

US

%  don't  break  even %  make  money

Page 19: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

19

TRADE  PROMOTIONS  INCREASE  WHILE  ROI  DECLINESPromotion  Frequency  and  Trade  ROI  Trend  – 2012-­‐2015

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

4.3%

4.4%

4.5%

4.6%

4.7%

4.8%

4.9%

5.0%

5.1%

$0.89  

$0.90  

$0.91  

$0.92  

$0.93  

$0.94  

$0.95  

$0.96  

$0.97  

Prom

otion  F

requ

ency

Manufacturer  Trade  Efficiency

Global  Trend:  US,  Canada,  and  Top  5  EU  Markets

Manufacturer  Trade  Efficiency Promotion  Frequency Trade  Efficiency  Trend Promo  Frequency  Trend

Page 20: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

20

SUCCESSFUL  EVENTS  ARE  SPREAD  ACROSS  THE  STOREPromotion  effectiveness   by  department   has  remained  stable  over  the  past  few  years.

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

35%

40%

45%

50%

55%

60%

65%

%  OF  WEEKS  THAT  MAKE  MONEY  (TOP  5  EU)

2014 2015

Page 21: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

21

PROMOTIONAL  FREQUENCY  REMAINS  STABLE  OVER  TIMENumber  of  event  weeks  vary  by  department   but  have  not  changed  since   last  year.

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

10%

%  OF  WEEKS  ON  PROMOTION  (TOP  5  EU)

2014 2015

Page 22: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

22

DEPTH  OF  DISCOUNT  HAS  INCREASED  SLIGHTLYHealth  &  Beauty  Aids  and  Home  Care  are  the  only  departments   to  give  lower  discounts.

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

28%

21% 22%20%

17%16% 15%

13% 12%10%

27%

23% 22%21%

18%17%

15%14%

13% 12%

5%

10%

15%

20%

25%

30%

AVERAGE  DISCOUNT  %  (TOP  5  EU)

2014 2015

Page 23: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

23Most  Efficient Least  Efficient

0  <  Trade  Efficiency  <  100

CATEGORY  SUCCESS  VARIES  SIGNIFICANTLYUnderstanding  where  your  business   falls  is  valuable  context

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

Efficiency

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

SKIN  COSM

ETFA

BRIC  SOFTEN

ERS

LAUN

DRY  DE

TFISH

 AMBIEN

TCO

SMETICS  NA

IL  CAR

EMEA

T  PROD  AM

BCO

FFEE

JAMS

ELECTRIC  TOOTH

BRUS

HES

SEXU

AL  HEA

LTH

AFTERSUN

PATE/FOIS  GRA

S  AM

BIEN

TCA

KE/DESSERTS  FROZEN

TOOTH

PASTE

ICE  CREA

MFISH

 EGG

S/SEAFOO

D  FROZ

ENDE

PILATO

RIES

HH  CLEAN

ERS  SPECIFIC  USE

VEGE

TABLES  AMBIEN

THA

IR  STYLING

MEA

T  FROZEN

MAN

UAL  T

OOTH

BRUS

HES

CANN

ED  FRU

ITINFU

SIONS

LIP  CA

RE  M

OISTU

RISERS

CLEA

NING

 CLO

THS

CHEESE  FRESH

INSECT  TREAT

MEN

TSA

USAG

ES  AMBIEN

TMEA

LS  FRESH

MILK

SEED

S  &  NUT

SSYRU

PS/CONC

ENTRAT

ESHA

ND  CLEAN

SING

SPORTS  DR

INKS

SAUS

AGES  FRESH

CARBONA

TED  SO

FT  DRINK

SSPICES

WHIPPED

 CREAM SALT

HOUS

EHOLD  PAP

ER  /P

LASTIC

CHEW

ING  GU

MEN

ERGY

 DRINK

SFRUIT  JUICE  FRESH

TOMAT

O  CONC

ENTRATES

COTTON  WOOL

PIZZA  FRESH

FRESHN

ERS  BREA

TH  PORTAB

LEMILK  FRESH

Euro  Categories’  %  of  Events  Weeks  Break  Even

Page 24: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2014  The  Nielsen  Company.  Confidential  and  proprietary.

24

SO  WHAT  MAKES  AN  EFFECTIVE  EVENT?

Page 25: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

25

WHICH  FACTORS  POINT  TO  MORE  EFFECTIVE  EVENTS?Are  there  clear  indicators  of  successful   event?    

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

Potential  Indicator RelationshipStrength

Direction  ofRelationship

Product Group ??

Category  Size ??

Average  Price ??

Average  Discount ??

Promotion  Frequency ??

Quality Support ??

Category Display  Weeks ??

Category  Feature  Weeks ??

Promoted  Price  Elasticity ??

Page 26: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

26

NON-­‐FOOD  CATEGORIES  TEND  TO  BE  MORE  SUCCESSFULFood  product  categories   trail  the  rest  of  the  store  by  10  points  or  more.

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

59%

55%

48%PERSONAL  CARE HOME  CARE FOOD

%  of  Weeks  Making  Money  by  Product  Category

Page 27: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

27

PROMOTIONAL  SUPPORT  IS  EVEN  ACROSS  PRODUCTSBoth  Food  and  Non-­‐Food  products  receive  similar  promotional  support,  despite  the  difference  in  promotional  success

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

27% 26% 25%

15% 16% 15%

PERSONAL  CARE HOME  CARE FOOD

%  of  W

eeks  with

 Supp

ort

Promotional  Support  by  Product  Type

Feature  Frequency Display  Frequency

Page 28: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

28

STAPLES  ARE  JUST  AS  SUCCESSFUL  AS  NON-­‐ESSENTIALSSuccessful   events  are  just  as  likely  among  staple  products  as  with  others.

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

51% 50%

NON-­‐STAPLE STAPLE

%  Success  by  Staple  vs  Non-­‐Staple  Product

Page 29: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

29

PRODUCT  GROUP  TELLS  US  A  BIT,  BUT  NOT  ENOUGHWithin  each  groups  of  categories   there  is  still  a  wide  variety  of  responses.

So,  these   findings  are  general  trends  not  hard  and  fast  rules.

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

Rank Personal  Care Home  Care Food

1 Fragrances  (78%) Insect  Repellent   (100%) Edible Oils  (68%)

2 Bath  Additives  (74%) AutoDishWash Detergent   (72%) Fish  (ambient)  (64%)

n-­‐1 Denture  Fixatives (38%) Cotton /  wool  (34%) Fruit  Compote  (27%)

n Breath  Fresheners  (29%) AutoDishWash Salt (  27%  ) Fresh Milk  (22%)

All (59%) (55%) (48%)

Page 30: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

30

CATEGORY  SIZE  DOES  NOT  DICTATE  PERFORMANCEThere   is  no  relationship  between  category  size  and  promotion  efficiency

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

CHEESE  FRESH

MEA

LS  FRESH

MILK

CRISPS  &  CHIPS

ICE  CREA

MSA

UCES

DOG  FO

OD

FISH

 FRO

ZEN

HAIR  SHA

MPO

OVE

GETA

BLE  FROZEN

BABY  M

ILK

KITCHE

N  TO

WELS

AMBIEN

T  OTH

ERS

PIZZA  FRESH

BODY

 CAR

ESU

GAR

SEAF

OOD/SURIMI  FRESH

FACIAL  TISSUE

SNAC

K  BA

RSFROZEN  OTH

ERS

CAKE/DESSERTS  FROZEN

RAZO

RSCLEA

NING

 CLO

THS

PATE/FOIS  GRA

SWHIPPED

 CREAM

PAPER  NA

PKINS

COTTON  WOOL

SALTY  SN

ACKS

BATH

 ADD

ITIVES

SEXU

AL  HEA

LTH

HOMECAR

E  OTH

.AC

NE  REM

EDIES

DENT

AL  FLO

SS/STICKS

INSTAN

T  SO

UPMEA

T  SU

BSTITUTE  AMBIENT

DENT

URE  CLEA

NING

COFFEE  SUB

STITUT

ESLAUN

DRY  STAIN  REMOVERS

TOOTH

 WHITENE

RSSKIN  COSM

ET

-­‐

2,000  

4,000  

6,000  

8,000  

10,000  

12,000  

14,000  

16,000  

%  of  Events  M

aking  M

ondy

Euro  Category  S

ize  (Retail  Sales)

Millions

Category  Size  &  %  of  Event  Weeks  Making  Money

Category  Size  (Retail  Sales  Value  in  MM  Euros) %  of  events  with  trade  efficiency  >  1

Page 31: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

31

LARGER  DISCOUNTS  ARE  NOT  MORE  SUCCESSFULLarger  discounts  don’t  explain  the  variation  in  success

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

-­‐40% -­‐35% -­‐30% -­‐25% -­‐20% -­‐15% -­‐10% -­‐5% 0%

%  of  W

eeks  Successful

Average  Discount

Cateogry  Success  by  Average  Discount

Personal  Care Food Home  Care

Page 32: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

32

FREQUENT  PROMOTIONS  ARE  NOT  MORE  SUCCESSFULCategories   with  more  frequent   promotions  do  not  drive  success   for  Food  or  Personal  Care  products.

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

0% 2% 4% 6% 8% 10% 12% 14%

%  of  W

eeks  Successful

Promotion  Frequency

Cateogry  Success  by  Promotion  Frequency

Personal  Care Food Home  Care

Page 33: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

33

PROMOTIONAL  SUPPORT  BRINGS  MORE  EFFICIENCYBest-­‐in-­‐class   events  used  22%  more  promotional   support  than  the  least   efficient

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

0

5

10

15

20

25

30

35

Tactic  (any  DP) Tactic  (any  FT)

Promotional  Support  Usage

Top  10%  Events Bottom  10%  Events

Page 34: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

34

FREQUENT  DISPLAYS  TEND  TO  BE  MORE  SUCCESSFULThis  pattern  is  consistent   across  product  types,  and  strongest  for  Home  Care

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

0% 5% 10% 15% 20% 25% 30%

%  of  W

eeks  Successful

Display  Frequency

Cateogry  Success  by  Display  Frequency

Personal  Care Food Home  Care

Page 35: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

35

BUT  DISPLAY  SUPPORT  DOESN’T  GUARANTEE  SUCCESSSupport  helps  success,   but  other  factors  need  to  be  taken   into  consideration

41%

27%

20% 19%

61%58%

20% 19%

BABY  WIPES DRESSINGS FRUIT  COMPOTE HAIR  SHAMPOO BABY  WIPES DRESSINGS FRUIT  COMPOTE HAIR  SHAMPOO

%  SUCCESSFUL  EVENTS %  DISPLAY  SUPPORT

Event  Success  vs.  Display  Support

Food Personal  Care

Page 36: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

36

FEATURE  SUPPORT  ALSO  SEEMS  TO  HELPFood  and  Home  Care  categories   show  a  stronger  relationship   than  Personal  Care

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

%  of  W

eeks  Successful

Feature  Frequency

Cateogry  Success  by  Feature  Frequency

Personal  Care Food Home  Care

Page 37: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2014  The  Nielsen  Company.  Confidential  and  proprietary.

37

FEATURE  SUPPORT  DOESN’T  GUARANTEE  SUCCESSMustard  and  Fresh  Milk  receive  similar   feature  support  but  Mustard  is  more  likely  to  have  a  successful   promotion

38%

22%26% 26%

61%56%

26% 27%

Baby  Wipes Mouthwash Mustard Fresh  Milks Baby  Wipes Mouthwash Mustard Fresh  Milks

%  Successful  Events %  Feature  Support

Event  Success  vs.  Feature  Support

Food Personal  Care

Page 38: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

38

CATEGORIES  WITH  HIGHER  AVERAGE  PRICES  TEND  TO  HAVE  MORE  SUCCESSFUL  EVENTSThis  pattern  is  consistent   across  product  types

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

-­‐1 -­‐0.5 0 0.5 1 1.5 2 2.5 3

%  of  W

eeks  Successful

Ln(Average  Unit  Price)

Cateogry  Success  by  Average  Unit  Price

Personal  Care Food Home  Care

Page 39: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

39

CATEGORIES  THAT  ARE  MORE  PRICE  SENSITIVE  TEND  TO  HAVE  MORE  SUCCESSFUL  EVENTSThis  pattern  is  consistent   across  product  types

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

-­‐4 -­‐3.5 -­‐3 -­‐2.5 -­‐2 -­‐1.5 -­‐1 -­‐0.5 0

%  of  W

eeks  Successful

Promoted  Price  Elasticity

Cateogry  Success  by  Promoted  Price  Elasticity

Personal  Care Food Home  Care

Page 40: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

40

PROMOTIONAL  SUCCESS  RELATES  TO  PRICE  ELASTICITYTrends  suggest   to  focus  price  cuts  on  elastic  categories;   dynamics  differ  by  country.

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

ROI  vs  Promoted  Price  Elasticity

Germany

Spain

France

Great  Britain

Italy

More  Elastic

More  

Successful

Less  

Successful

Less  Elastic

Page 41: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2014  The  Nielsen  Company.  Confidential  and  proprietary.

41

FURTHER  INVESTIGATIONS  USING  PRICE  ELASTICITY

We’ve  seen  evidence  that  ROI  and  Elasticity  are  linked.    

What  are  these  elastic  products?

This  relationship  proves  some  common  intuitions  

but  also  uncovers  complex  underlying  relationships.

Scope/Definitions:

200  EuroCategories spanning  Top5  European  countries“Most  Sensitive”  =  25  most  elastic  product  categories  “Least  Sensitive”  =  25  least  elastic  product  categories

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

Page 42: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

42

MOST  ELASTIC  CATEGORIES  ACROSS  COUNTRIES20%  of  the  “Most  Sensitive”  categories  appear   in  4  of  the  top  5  countries

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

CategoryNumber  OfCountries  in  Top  15%

% Event  Success  Rank*  (EU  Top5)

Average  % Success  (EU  Top5)

Hand  Dish Soap 5 23 61%

Edible Oils 5 8 68%

Fabric  Softeners 4 9 68%

Kitchen  Towels 4 39 58%

Sweet  Spreads 4 63 54%

Toilet  Paper 4 22 61%

Although  these  categories  are  all  price  sensitive,  there  is  still   great  variation  in  success  rates  for  promotional  events

*Rank  is  out  of  198

Page 43: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

43

LEAST  ELASTIC  CATEGORIES  ACROSS  COUNTRIES20%  of  the  “Least  Sensitive”   categories  appear   in  4  of  the  top  5  countries

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

Although  these  categories  are  relatively   inelastic,    many  have  higher  than  average  rates  of  promotional  success

All  Personal  Care  Categorie

s

CategoryNumber  OfCountries  in  Bottom  15%

% Event  Success  Rank*  (EU  Top5)

Average  % Success  (EU  Top5)

Cosmetics  -­‐ Lip 4 6 69%

Cosmetics  – Nail  Care 4 21 62%

Cosmetics  -­‐ Face 4 7 69%

Portable Breath  Freshners 4 194 29%

Lip  Care 4 27 61%

Sexual  Health 4 41 57%

*Rank  is  out  of  198

Page 44: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

44

16  OF  TOP  25  MOST  ELASTIC  CATEGORIES  ARE  FOODPersonal  care  categories   dominate  the   least  sensitive   group.

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

7 8

16

3

2

14

MOST  SENSITIVE LEAST  SENSITIVE

Number  of  Categories  By  Product  Type

Home  Care Food Personal  Care

Page 45: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

45

THE  RESULTS  VARY  WIDELY  ACROSS  COUNTRIESPricing  dynamics  within  product  type  changes  by  country

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

6 6 4 5 5 47 8 6 7

4

18

12 12

2

20

7

15

7

1715

1

9 8

18

1

11

2

12

1

Least  Sensitive

Most  Sensitive

Least  Sensitive

Most  Sensitive

Least  Sensitive

Most  Sensitive

Least  Sensitive

Most  Sensitive

Least  Sensitive

Most  Sensitive

DE ES FR GB IT

Category  Counts  By  Product  Type

Home  Care Food Personal  Care

Page 46: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

46

CONFIRMING  INTUITION  ??The  “swappable”  categories  correspond  to  the  highest   elasticities

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

11

22

14

3

MOST  SENSITIVE LEAST  SENSITIVE

Number  of  Categories  By  Swappable  Class

Swappable

Non-­‐Swappable

Page 47: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

47

THE  RESULTS  VARY  WIDELY  ACROSS  COUNTRIESCategory  competition   affects  elasticity   differently  across  countries

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

3

1712 11

2

18

7

14

6

17

22

813 14

23

7

18

11

19

8

LEAST  SENSITIVE

MOST  SENSITIVE

LEAST  SENSITIVE

MOST  SENSITIVE

LEAST  SENSITIVE

MOST  SENSITIVE

LEAST  SENSITIVE

MOST  SENSITIVE

LEAST  SENSITIVE

MOST  SENSITIVE

DE ES FR GB IT

Category  Counts  By  Product  Type

Swappable Non-­‐Swappable

Page 48: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

48

WHICH  FACTORS  POINT  TO  MORE  EFFECTIVE  EVENTS?To  review  what  we  have  seen,  here’s  an  Indicator  Scorecard…..

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

Potential  Indicator Relationship Strength Relationship  Direction

Product Class   Strong Non-­‐food is  better.

Category  Size Weak Positive

Average  Price Strong Positive

Average  Discount Weak Positive

Promotion  Frequency Weak Positive

Quality Support? Strong With  support  is  better.

Category Display  Weeks Moderate Positive

Category  Feature  Weeks Moderate Positive

Promoted  Price  Elasticity Strong Positive  (magnitude)

Page 49: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

49

LEARNINGS

Don’t  expect.  There  is  not  A  MAGIC  KEY  that  opens  each  door  (magic  formula  of  efficient  trade  promotions  that  will   fit  each  market,  each  category,  each  channel,  brand,  and  SKU).

Crack  the  code  of  Best-­‐in-­‐Class   Trade  Promotion   in  YOUR  category,  YOUR  market, taking  into  account  multichannel  retail   landscape.

Nowadays,  learning  from  your  own  actions  is  not  enough.  Also  learn  from  what  competition  does.  Compete  with  others  on  trade  efficiency,  not  only  on  market  share.

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

Page 50: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

50

DON’T  KNOW

THIS  IS  A  BIG  CHALLENGE,  WHERE  DO  I  START?Understand  context  and  focus  on  biggest   problems   in  overall  process

Benchmark  your  performance  to  the  industry  and  your  key  competitors

Identify  the  largest  pain  points  in  your  overall  planning  process  and  align  solutions

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

Page 51: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

51

PROMOTION  BENCHMARK  ANALYSISA  three-­‐step  approach  to  help  you  understand  how  well  your  promotions  perform  and  differences   in  strategy  vs.  your  competition

Benchmark  Assessment

Benchmark  your  trade  promotion  performance  against  other  categories  and  competitors  within  

your  categories  

Promotion  Diagnostic  Check

Measure  the  effectiveness  of  different  trade  

controllables such  as  promotion  tactic  and  

discount  depth  

Drill  Site  Scorecard

Benchmark  your  promotion  strategy  vs.  best-­‐in-­‐class  

across  channels,  segments,  depth,  frequency  and    

timing

Outcome:Understand  how  your  promotions  compare  to  

best-­‐in-­‐class

Outcome:Identify  the  best-­‐in-­‐class  

trade  promotion  strategies  and  tactics

Outcome:Prioritize  focus  areas  to  bring  your  promotions  to  

best-­‐in-­‐class  levels

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

Page 52: CRACKING$THE$CODE$ON$ EUROPEANBEST;IN;CLASS$ … · 3 MULTIPLEPROGRAMS$DRIVEPERFORMANCE Nielsen$Proprietary$2016$Global$Benchmark$Analysis BRAND&MARKETING& PRICE,&PROMOTION& AND&ASSORTMENT&

Copyright  ©2015  The  Nielsen  Company.  Confidential  and  proprietary.

52

REVENUE  MANAGEMENT  CYCLEDynamic  solution  with  predictive   analytics  applied   to  latest  sales   data  to  support  on-­‐going  pricing  and  promotion  decisions,   analysis  and  business   planning  process    

Nielsen  Proprietary  2016  Global  Benchmark  Analysis

ANALYTICS

INTEGRATION

Strategic  Planning

Tactical  Planning

Promotion  Management

RetailExecution

Post-­‐EventAnalytics

INPUTS

PnP  Modeling

LINKS  TO

TPM  Integration

S&OP  Demand  Planning