CITIZENS' REPORTING AND MAPPING TOOL

By

WEBROSOFT SOLUTIONS PVT. LTD.

Ludhiana, Punjab

IMPROVING CITIES THROUGH CITIZEN PARTICIPATION

ABOUT CRAMAT

CRAMAT (Citizens' Reporting And Mapping Tool) is in use by a number ofMunicipal Corporations in India as their official grievance redressal tool. Citizensare reporting civic issues like garbage, potholes, non functional street lights,encroachments and suggestions for planting trees etc using this android app.Also used by officers to document and report maintenance issues in the field.Enables temper proof capture of picture, location & time in one click. It is soeasy to use that even a child can use it.

FEATURES

- Tracking Issues with temper proof pictures and maps- Easy to use - just 3 clicks to file an issue.- Available any time-any where 24X7.- Easy installation & updates via Google Play Store.- Works smoothly on all versions of Android OS.- Email/SMS alerts for issues reported & when status of issue is updated byofficials.- Instant routing of issues to concerned officials via sms/email.- Built on top of open platforms on the client as well as server side.- Handles poor internet connectivity in the field automatically with built in datasynchronization facility.- Extremely light weight – only 200 KB including graphics.- Clean UI for a cool UX.- 100% Native android code with fast and smooth flow.- Simple work flow ensures great user experience.- Powerful admin for officials to manage issues.- Powerful reporting system to monitor progress & performance by category,

status,date etc.

Installation

Search “CRAMAT” in Google Play store.

Register Login

On Login

Capturing an Issue

Click “New”(Starts Camera)

Saving Picture & Data

Click “Next” If picture is OK

Category Selection

Description (Optional)

Saving and Processing

Data Sync Progress

List of uploaded Issues

Admin section

Real life examples

Real life examples

Real life examples

Admin – Interim Message

Assign Issues

Resolutions of Complaints

Ludhiana Distribution

Punjab Distribution

Thank You