Crawford Forensic Accounting ServicesGlobal expertise for managing any financial risk claim

Global Technical Services

Crawford Forensic Accounting ServicesWhatever the size of the business or however complex

the loss, Crawford has the right expertise and depth

of knowledge to offer an effective response to all

financial risk claims.

• Advanced loss of profits• Bankers bond• Business interruption• Class action • Credit guarantee• Cyber• Fidelity guarantee• Financial liability• Fraud• Litigation support• Catastrophe response

• Malicious product tamper and extortion• Mediation support• Pre-risk surveys• Product guarantee• Product liability• Product recall• Recovery actions • Stock• Tax audit (excludes United States and

Canada market)

Key areas of expertise

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Real expertise for real world lossesToday’s losses often require a range of experts, including accountants, who possess strong commercial knowledge combined with deep forensic insight. Crawford Forensic Accounting Services provides this level of expertise and more.

Our global team is comprised of dedicated Chartered Accountants, Certified Public Accountants, Management Accountants, and Analysts specializing in forensic accounting.

Each member of the team provides independent advice on insurance and non-insurance led claims. For occasions where loss adjusting expertise is needed, Crawford Forensic Accounting Services offer dual qualified forensic accountants and chartered loss adjusters with backgrounds in auditing, taxation, insolvency, management accounting with expert knowledge of insurance policies on property and non-property led claims, including liability and and other financial risks claims.

For maximum benefits and to help properly mitigate losses, our team should be instructed as early as possible.

Global loss management experienceOur team works across the globe on financial risk claims of all sizes and complexity.

When appropriate, from first notification of a loss, our team works seamlessly with Crawford’s property and liability adjusters to provide immediate assistance in developing claims mitigation and settlement strategies.

We are involved at the highest levels with the insured, liaising with relevant parties to minimize the impact of an incident.

Determining the extent and ramifications of physical losses on the insured’s business is key to providing clients with accurate, timely information. This determination is also important when setting initial reserves, monitoring progress and controlling costs.

Our team manages losses through analysis and verification of evidence and data, ascertaining those indemnifiable as a result of an event and resolving contentious issues to the satisfaction of all parties.

Business interruption

With a global network of specialists, Crawford Forensic Accounting Services deliversefficiency and expertise when it truly counts.

We can help mitigate losses during business interruption, including Advanced Loss of Profits and contingency claims involving, but not limited to, Public Utilities, Denial of Access and Customer & Supplier Extension claims.

When disaster strikes, expertise makes all the difference

Catastrophic events are becoming more commonplace. When they occur, many businesses are left in disrepair. From property damage to operational interruptions, the amount of loss these events produce can take a toll on a business’s financial stability.

Crawford Forensic Accounting Services provides clients with the resources and tools to tackle any hurdle that comes their way. Working alongside Crawford’s CAT Response Unit, our team works tirelessly to build scalable solutions to fit any business need. Whether it’s downed communications or other property damage that causes a loss of revenue due to an extreme weather event, our specialist will make your life easier.

• Considering loss mitigation strategies• Gathering information and financial records• Analyzing historical trend data• Researching benchmark data• Reviewing budgets and forecasts• Applying modelling techniques to predict outcomes

• Evaluating anticipated revenue• Calculating rates of gross profit and cost of goods sold • Agreeing on recoverable increased costs• Determining savings in insured overheads• Payroll and non-continuing expenses analysis

Our team will assume responsibility when:

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• Identifying the full extent of any defalcation• Analyzing internal controls and any failures thereof• Assessing weaknesses in segregation of duties• Offering advice on improvements to the internal control environment• Reviewing the facts and circumstances of a loss and providing advice on policy indemnity• Measuring quantum and conforming the timing of loss

• Interviewing witnesses and suspects including preparing necessary statements • Retrieving and examining electronic hard copy evidence• Managing and controlling evidence and documentation • Liaising with the police• Delivering testimony when required• Reviewing the potential for recovery including asset tracing

• Confirm stock quantities using sample counting techniques

• Interrogate standard costing systems and adjust unit stock values to reflect the basis of settlement within an insurance policy or indemnity based calculation

• Review computer stock systems and variance reports to identify their reliability when considering a stock loss

• Consider stock obsolescence

• Undertake stock reconciliations when physical stock has been destroyed and a computer stock system does not exist

Elements of this service include:

When appropriate we:

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Fidelity guarantee & fraudThe discovery of fraud, often committed by a trusted employee, friend or family member, can be a traumatic experience for those affected. We can act for the party that has suffered the loss, the insurer or both.

With a comprehensive array of investigation techniques covering intelligence gathering to analysis, we deliver an effective investigation and early settlement.

We are focused on the possibilities of recovery and can prepare evidence briefs andact as expert witnesses in court.

Stock lossesThe complex nature of some stock claims requires the input of forensic accountants to confirm the unit valuation of stock and the quantities affected as a result of an insured event. Our understanding of the basis of settlement ensures the correct valuation is applied to the calculation of loss.

Expert witness & litigation supportCrawford’s expert witness and litigation support is a core element of Crawford Forensic Accounting Service’s client offerings, giving litigants and their legal teams certainty through the dispute process.

How we can help

Crawford can assist in all steps of the litigation proceedings: discovery, interrogatories, follow-up enquiries resulting from the issue of a Statement of Claim, quantification of losses or damages and appearing in court as an expert witness.

Our extensive experience can help to achieve the best outcome for you in the most trying of circumstances.

Our experience in quantifying economic loss across a variety of industries adds value to litigation procedures. We are able to identify the key issues, analyze and compile data so that it is readily understood and prepare reports that are comprehensive and incisive. We also assist in pre-trial conferences and provide expert witness reports.

Product contamination, malicious tampering, product recall, product guarantee and product liabilityCrawford has extensive experience in dealing with product contamination, malicious tampering or recall claims.

Key features include:

• Advice on the logistics and destruction of a product after withdrawal notification and recall procedures• Project management on the analysis of the proximate cause of product failure or contamination• Quantification of the costs of recall and consequential loss of profit• Review of claims to ensure accuracy, validity, existence of recalled or withdrawn items and avoidance of “double counting”• Advice on the re-establishment of products in the market once supply is able to recommence• Comparison of the facts and circumstances of a product recall or withdrawal to determine the value of any indemnity payable under the policy• Assessment of subrogation opportunities and the rigorous pursuit of recoveries

When possible, negotiations between parties are conducted on a strictly confidential basis with a goal to achieve a prompt and equitable settlement, thus allowing commercial relationships to continue once the loss has been resolved.

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Cyber incident response & cyber business interruptionCompanies face an increasing threat from cyber related events. Cyber threat is a broad business risk with substantial business impact.

Our Cyber Incident Response solution can be deployed into each business within one hour of a notification of the breach event. Our Crawford Incident Managers provide a trusted advisor to assist organizations in a time of vulnerability and uncertainty.

Crawford’s forensic accountants understand cyber insurance policies. Our prior involvement in responding to cyber events and appointment of specialists along with our experience in dealing with business interruption losses makes us qualified to assess business interruption and other losses flowing from a cyber event.

Pre-loss business interruption reviews Determining the required level of business interruption coverage, for any business, solely based on an accounting exercise can be a recipe for disaster.

Ensuring that all parties understand the business interruption coverage and claims process is critical to reaching informed decisions on the policy coverage to be purchased. Inadequate coverage can leave businesses seriously exposed to a financial catastrophe in the event of a loss.

A business interruption review by our forensic accounting team can include one or all of the following:

• A desktop review• A Declared Value/Sum Insured review• A policy wording and endorsement review• A review of the required Maximum Indemnity Period• A business interruption workshop• A risk survey with maximum foreseeable loss calculations

Crawford is committed to delivering excellent customer service and client satisfaction. The complex nature of financial risk claims demands a specialist team and this is why we have developed our Forensic Accounting Services division. We stand ready to provide you with expertise to manage any type of loss. Anytime. Anywhere.

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Around the World Global coverage means very little if it is not supported by local knowledge. Crawford has a presence in over 70 countries with global solutions that are executed locally. By combining local insight with global cohesiveness, we restore and enhance the lives, business and communities of those affected by losses whenever and wherever they occur.

70Countries

$14BAnnual claims payments

9KEmployees worldwide

50KField resources

Crawford Reach Office Location Global Support Center

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Notes Notes

CRAW-CFAS-B-1119

www.crawco.com

To learn more about Crawford Forensic Accounting Services and to find a local specialist, please visit:www.cfas.global or scan the QR code with your phone’s camera for an instant connection while on the go.