Strategy for Service Menu Development

Create Value Customer Decision

Making

Capture Value Strategic Resources

Deliver ValueVertical Competition

Ehimwenma Nosakhare, Jacalyn Bedard, Khalid Aljabri And Prem Sharma

Medication Adherence - $2.1B by 2021US Market Size and Growth for Medication Adherence,

17.5% CAGR*

$ M

illion

s

0

550

1100

1650

2200

2015 2016 2021

2,141

95488370%

5%10%

15%

Omnicell - $260MPhillips - $173MProteus Digital Health Inc. - $87MOthers (>50 smaller regional companies) - $1217M

Competitive Landscape

• Data privacy and security • Accuracy and consistency of data • Regulatory issues

Barrier to Entry for new entrants

Chronic Care Management - $5B by 2030• Quest’s CCM services like nurse care

coordinators and comprehensive reports of patient’s care

• Walmart’s grocery section to adhere to diet

• MyQuest mobile app • Cardio IQ program

Barrier to Entry for new entrantsNumber of people living with >2 chronic

conditions, in millions

Num

ber o

f Peo

ple,

M

illion

s

0

20

40

60

80

2016 2030

Competitive LandscapeFew small local players but no major

competitors.

Corporate Wellness - ~$7B by 2022• Hiring and retaining the workforce

needed. E.g, nutritionists and physical therapists

• Acquiring technology needed to collect and analyze data

• Ability to demonstrate return on investment

Barrier to Entry for new entrants

78.1%

5%5%

5%7.2%

ComPsych Corp. Optum Health Inc. - < 5%Beacon Health Ceridian HCM Inc. - < 5%Other

Competitive Landscape

US Market Size

$ M

illion

s

6700

6775

6850

6925

7000

2018 2020 2022

6,973

6,860

6,767

80.4%

1%3%6%

9.3%

Teladoc Inc. - $172.7M Global Med - $116.7MCarenet Health Service - $47.5M Intouch Health - $26.6MOther

Competitive LandscapeTelehealth - $4.8B by 2021• Quest’s CCM services like nurse care

coordinators and comprehensive reports of patient’s care

• Walmart’s grocery section to adhere to diet

• MyQuest mobile app • Cardio IQ program

Barrier to Entry for new entrants

Sleep Management - $8.5B by 2022

• Recruiting highly skilled workforce • Understanding legislation surrounding

healthcare coverage • Solid understanding of health insurance

policies • Procurement of specialist equipment

Barrier to Entry for new entrantsCompetitive Landscape

Few small local players but no major competitors.

US Market Size

$ M

illion

s

7000

7500

8000

8500

9000

2018 2020 2022

8,841

8,261

7,667

US Market Size

$ M

illion

s

0

1250

2500

3750

5000

2015 2016 2021

4,779

1,6551,327

Healthcare Lab Fall 2017