creating a culture of innovation - hr green · pdf filedriven(kpi’s) innovation...
TRANSCRIPT
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APWA – Phoenix 2015
Presented By:
David S. Zelenok, PE Manager Local Government Services HR Green, Inc [email protected]
Creating a Culture of Innovation (With Incredible… Results, Results, Results)
APWA Congress – September 1, 2015 - Phoenix
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APWA – Phoenix 2015
The solution isn’t always what you think! Often the opposite of what you’re planning –
Even DOGS can be Innovators! Click Here for example of how dogs can be innovators
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APWA – Phoenix 2015
First - the Theory – Innovation Programs
6 Qualities Linked… (Alliance for Innovation) Bloomberg Philanthropies Program 4 Key Attributes… 4 Best Management Practices… (BMP’s)
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APWA – Phoenix 2015
Next –Emerging Global Trends
Finally – Real, live examples – Innovation in Action!
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1. Inclusive Leadership 2. Relentless Creativity 3. Extensive Internal Partnerships 4. Robust External Partnerships 5. Authentic Community Connections 6. Reality Focused-Results
Driven(KPI’s)
Innovation Cultures: 6 Qualities
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APWA – Phoenix 2015
Inclusive Leadership
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Unselfish Shared Credit and Recognition
Looks to the Next Generation to Sustain
Encourages new ideas throughout the organization
Traits #1/6: Inclusive Leadership
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What does relentless creativity look like? Not Satisfied with Status Quo Unleash the Potential Look for Ideas Elsewhere Non-traditional Methods
What encourages creativity? Allow for Failure Constantly Revising and Changing
#2/6: Relentless Creativity
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Unusual Non-Hierarchal Teams Diverse Teams Disrespect the Silos Staff Supported and Heard
Traits #3/6: Extensive Internal Collaboration
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Partnerships Public, Private, NGO etc. What Makes a Successful Partnership Not Quid Pro-Quo Know How to Disagree Willing to Trust and Take Risk Understanding Value from New
Perspectives
#4/6: Robust External Partnerships
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Real Connection, Not Lip Service
Deep Sustained Involvement
Public: Not “Me-Centric”
Looking for Long-Term Value
#5/6: Authentic Community Connections
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APWA – Phoenix 2015
Reality Focused – Results Driven
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APWA – Phoenix 2015
#6/6: Reality Focused – Results Driven
Sustained Impact, Not Flash in the Pan Useful and Serves Need Knowing who benefits “KPI’s”
Traits
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APWA – Phoenix 2015
Office of Innovation
Leads, champions and advocates for the implementation of creative concepts and new technologies to enhance the operation and management of the City government.
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APWA – Phoenix 2015
2015 Focus Areas Bloomberg Philanthropies’ I-Teams Include:
• Boston: Housing Innovation Lab • Los Angeles: Neighborhood Revitalization • Jerusalem: Poverty Reduction & Economic
Development • Tel Aviv: Illegal Immigration and Cost of Living • Centennial: Leveraging Technology To Improve
Mobility & Connectivity
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APWA – Phoenix 2015
1. Senior Leader Support 2. Dedicated Resources 3. Staff Augmentation 4. Defined objectives, measureable outcomes
Benefits vs costs Cross-functional support
First – “Dave’s Theory” Innovation Programs 4 Key attributes…
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APWA – Phoenix 2015
1. Quantify problems and define solutions 2. Avoid “re-inventing” 3. “Brink” of execution 4. Partner – yes. Collaborate – yes. But - do NOT implement – “Flip” and move on the next initiative…
Second – “Dave’s Theory” – Innovation Programs: 4 B.M.P.’s
CAUTION LOTS OF
RISKS AHEAD!
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APWA – Phoenix 2015
What you can do? Forming Innovation programs Partnering with Industry, Governments, Technical Assistance Programs, Non-profits & Incubators
Deploying new technologies Implementing innovative techniques Soliciting proposals Organizing peer exchanges Sharing, Sharing, Sharing
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APWA – Phoenix 2015
How Current Is Your Technology?
Caddyshack - Orion movies: 1980
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APWA – Phoenix 2015
Emerging Trends Affecting Your City
Innovating to ZERO – Accidents, defects, delays, emissions
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APWA – Phoenix 2015
Emerging Trends
•Virtual Everything •“BIG DATA” •Predicting Traffic Jams….. 30 minutes in the future (?)
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APWA – Phoenix 2015
“SMART CITIES” Interconnecting everything: Streetlights, Signals, FTTH
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APWA – Phoenix 2015
More trends… Bricks vs “Clicks - Online sales Halal Economy – New Banking Systems Medical trends – from cure to - Mass diagnosis via computer, Prevention Wellness
“IoT – Internet of Things” Everything is on line (yes) But now – Every THING is on line
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APWA – Phoenix 2015
Mobile and shared… More people are living in cities and their lives will be 100% digital/mobile Mobile platforms - nearly every purchase or transaction Anything requiring reservations, tickets, physical resources, delivery, or scheduling - VMT – Reducing in Denver - Light Rail & TOD Sharing – Time… Time Shares on steroids… now: Rides, Cars, Info (Waze), Bikes, Housing, everything! Read more: Click Here
What’s yours is mine… What’s mine is yours (?) Q: Privacy (?)
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APWA – Phoenix 2015
Future of Energy Energy industry will converge with several related industries (think: water & Tesla power plant) US Shale gas surpasses 40 percent in the 2030s US may be exporting gasoline – Keystone pipeline Mining – deep seas, ice caps – Antarctic stages from NZ &
Centennial Micro grids and energy storage technologies Renewable Energy Electric Cars & Car Sharing
•Lots of Disruption •Power Companies
•Solar buy/sell 10:1
•Petroleum Companies
•Fracking •Gas Taxes / Highway Fees
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APWA – Phoenix 2015
Mega Cities Housing Boom Downtown -BUT - JOBS migrating to the Suburbs… This just in… Single family homes now <50%
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APWA – Phoenix 2015
Personal Rapid Transit (PRT) Driverless vehicles on a guideway One to four seated passengers plus luggage Direct origin to destination service – no stops On demand – not scheduled, very short headways
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APWA – Phoenix 2015
Transit-Oriented Development Light Rail Stations in Centennial
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APWA – Phoenix 2015
Urban Villages…
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APWA – Phoenix 2015
Southglenn Mall Demolition
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APWA – Phoenix 2015
Design Concept
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The Portola (luxury apartments)
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APWA – Phoenix 2015
Commercial / Office
Residential Lofts
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Traditional Neighborhood Design….
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APWA – Phoenix 2015
Traditional Neighborhood Design…. 4,000 ft2 lots, vs 6,000 – 8,000 ft2
Minimal Front Yards and Porches
On-street parking, often one way
Reduced street widths (20’ curb-to-curb) and infrastructure per unit,
Increased density, infrastructure and traffic volumes per acre (?!)
Minimal setbacks (15-20 ft)
Increased prices (?!)
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APWA – Phoenix 2015
Front Porches Facing Sides of Neighbors, Note: No streets in sight
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APWA – Phoenix 2015 The Corner Lot of the Future (?)
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APWA – Phoenix 2015
And now –TND’s “Next Generation” (?) “Co-Housing”
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APWA – Phoenix 2015
…Where you’re invited to: - drive on the sidewalks (?) - or play in the streets (?)
Note - “Common House” (meeting, guests, supper)
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…and have supper together
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APWA – Phoenix 2015
The stats… • 4 Acres • 34 units • Cost - $350K ($100K over median) • Size: 2,000 – 3,000 SF (Cost/SF – 2x) • Garages - $10K / space, Carports - $6K • 1.5 spaces per unit • Association dues - $190 / month • Dining – Voluntary • Sold out • Minimal infrastructure • Good for Public Works • Coming to a community near you (?)
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City of Centennial
Incorporated February 7, 2001, Pop 110,000 Typical Employee Count ~ 1,200 / Actual ~ 54
15 MILES
Aurora
Littl
eton
&
Hig
hlan
ds R
anch
More Jobs than
Downtown Denver
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APWA – Phoenix 2015
P2’s and P3’s in Centennial Sales Tax Collection Licensing CIP Management Water & Sewer Districts ~20
• Development Plan Review – 2008 Reverted to City Staff
• Fire Districts • Parks Districts • Stormwater Districts • Law enforcement
• County Sheriff • Building Inspection • Animal Services
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Public Works Traffic
Engineering
City Engineering
Street Maintenance
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APWA – Phoenix 2015
Snow Plowing
• One Pass on 689 Lane-Miles in 12 hours • 815 Lane Miles of Non-plowed Residentials • Real-time GPS Tracking Mandatory • City pays for deicing chemicals & materials •Now: V. 2.0 – 93 “Free” Plowed Miles
What does it include?
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What does it include?
Traffic Engineering • 500 New signs per year • 7-year replacement of existing signs • 15,400 feet of preformed stop bars • 1.1 Million feet of latex striping •Operate 70+ Traffic Signals
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P3 ‘s & Private Capital
FUTURE MIDSIZE OPPORTUNITIES
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Streetlights •Approx 300,000+ lights in Colorado
•Typical High Pressure Sodium ~$20/month •Colorado Springs utilities ~ $28/month ~$2 - $4/month for power (100w – 50 lumens/w) ~$1 - $2/month to power - LED’s (200 lumens/w) With capital infusion, recapitalization & P3 partnerships - Potential for millions in cost savings
Street Lighting Opportunities
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Traffic Signals 101
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APWA – Phoenix 2015
Traffic Signal Improvements
Energy Savings: 70 w 8-17 watt LED
Coming Soon –Mini, pico, nanos and “Li-Fi” (?) Transmitters - signals and/or 3,000 street lights
Fiber-Optic based Inter-connections
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City – CDOT Fiber Optic “P2” •Many state 2” Conduits hold only 24 fibers •City paid to upgrade 1 – 24 fiber cable to 2 – 96 fibers, sharing 50/50 •Value of 3 miles - 96 fibers ~$300,000, •Cost ~ $50,000 Cost/benefit ~ 6:1
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APWA – Phoenix 2015
Fiber Optic Map – 4 years later
Result: ~70% is within ½ mile ~90% is within 1 mile
From 3 miles to 60+ miles Conduit cost ~ $300,000+ (~$1/foot)
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APWA – Phoenix 2015
Fiber Optic Partnerships
Public-Private Partnerships • Joint- Build • Piggyback • Dig-once • Co-locations • Incentives, fee
reductions, individual agreements
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APWA – Phoenix 2015
State Restrictions
CAUTION:
Lots of Telecom
Laws Ahead
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APWA – Phoenix 2015
State Restrictions
Nearly 20 states restrict or prohibit local governments from providing broadband
In Colorado - SB 152 prohibits local governments from providing cable television service, telecommunications service, or advanced service
Example: local government-provided wi-fi (parks, libraries, council chambers, etc.) violate Colorado law
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APWA – Phoenix 2015
Now you’ve interconnected your signals – What can you do with all that pipe? • Leasing Conduit and/or Fiber • Wholesale vs Retail services • Hybrid Models – Vail’s Hybrid Street lights • FTTP, FTTN, Middle Mile, etc. • Sell Capacity • P3’s – will be in partnership – DBFOM (?) • Pennies on the dollar = Incredible Opportunities!
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APWA – Phoenix 2015
TELECOM – 101 FUTURE - TECHNOLOGY Telecom Providers adding hundreds of new sites Fiber Backbone – 3rd Party “Macro Site” ($1.5M, 200 calls) ► “Metro Cell” (30-40 calls) Technology – 1G► 2G ► 3G ► 4G ► “L.T.E.” (30 MPS) Sprint, Verizon, AT&T, etc. often on same tower Data use doubling every 4 years Google – Provo, Austin, Kansas City $60/month 1 Gigabit = 1,000 Megabits Per Second Comcast – often ~30 and 5
Colo. Law – Highly Restrictive (Today)
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APWA – Phoenix 2015
CONDUIT: $20 per linear foot vs ~ 91 CENTS MORE THAN 60 MILES INSTALLED - 4 YRS
November 2013 P3 ballot item – Passed by more than 3:1 in Centennial 20+ Colorado, 100% passing
$50+ PER megabit to 47 CENTS – “Carrier Hotel”
Broadband Initiative
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APWA – Phoenix 2015
Blending Local Gov’t Assets + Private Sector Needs
Mini 4G /LTE Towers Fiber Optics Streetlights and Signals
Coming Soon – ALL of the ABOVE – “Li-Fi” – 1 Gbps
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APWA – Phoenix 2015
Midsize Municipal Transportation Partnerships & Financing
Yogi Berra
“Nobody goes to that restaurant anymore… …It’s way too crowded”
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APWA – Phoenix 2015
Innovative “Super Streets”
Roundabouts U-Turn Intersections Displaced Left Turn
Intersections
Diverging Diamond Interchanges
Source: Wisconsin DOT Source: Mark Doctor, FHWA
Source: Utah DOT
IMPROVED GEOMETRICS = ACCESS = RETAIL SALES
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APWA – Phoenix 2015
Modern designs are safer and more efficient than old circles and rotaries Measurable progress in last 10+ years, but still underused Proven in both low-speed urban and high-speed rural environments Effective for both corridor and spot improvements Can be roughly same cost ROI from permanent delay reductions ($10+/hour) No signal to build, energy savings!
$300,000
Roundabouts
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APWA – Phoenix 2015
U-Turn Intersections
Restricted Crossing U-turn (RCUT)
(aka J-turn, Superstreet)
Source: Wisconsin DOT
Median U-Turns (aka Michigan
Left, Indirect Left)
Source: FHWA-RD-09-060
ThrU Turn
Source: Utah DOT
HUH?!?!
Say GOODBYE to the through movements and left turns
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APWA – Phoenix 2015 Source: Wisconsin DOT
U-Turn Intersections: RCUT Distinguishing Features:
• Cross street (minor road) traffic turns right, then accesses U-turn to proceed in desired direction.
• Main and U-turn intersections can be either signalized (“Superstreet) or unsignalized (“J-Turn”)
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APWA – Phoenix 2015
Distinguishing Features Eliminates direct left-turns at main
intersection Left turning traffic proceeds past
main intersection to a U-turn location downstream
Traffic then turns right at main intersection
U-turn locations can be signalized and coordinated with main intersection
U-Turn Intersections: MU-T
Source: FHWA-RD-09-060
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Distinguishing Features Similar to MU-T in that direct left-turns are eliminated from main intersection Main difference is design of U-turn, substituting a paved bump-out or “loon” beyond
the outside lane (or coinciding with a sidestreet tee intersection or driveway) for the wide median of a MU-T
U-Turn Intersections: ThrU Turn Source: Utah DOT
Source: Utah DOT
Terms/Variants include: Bulb-out, Eyebrows, Loons and “Jersey Jug-Handles”
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APWA – Phoenix 2015
What can muni fiber do? Diverging Diamond Interchanges…
Source: FROM THE SAME SPOT?!?!
And – a Left Turn on Red Source: HDR
Imagine – Driving on the “wrong side” of the road
Making – a Right Turn on Red
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APWA – Phoenix 2015
What can muni fiber do? Displaced Left Turn (DLT) Intersection…
More driving on the “wrong side” of the road… With amazing results
SR 30 and Summit Rd in Fenton, MO Source: Bing
Terms/Variants: Continuous Flow Intersection”
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APWA – Phoenix 2015
Easter/Havana DLT Animation
Triple Left Turns – Best “Conventional” Option
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APWA – Phoenix 2015
Great Ideas How Do You Fund Them?
~1/2 Penny on a dollar in the adjacent retail
> <
Yeah, but: Lesson Learned – tax on surcharge
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APWA – Phoenix 2015
After: Proposed Commercial Development Woodmen Rd. at Academy Blvd.
~1¢= User-pay = Developer relief = Opportunity?
Millions in Infrastructure
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Park Meadows Mall
20 Year Bonds Issued ~ 1¢ Defeased in ~ 7 years TABOR-Proof (fee vs tax) Opportunity?
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MORE LOCAL GOVERNMENT INNOVATION OPPORTUNITIES…
Utilities Gas: Joint-use CNG Stations Fuels - Joint Management Maintenance of infrastructure Non-Pot/Storm/Ground Water Electric & Gas: “Retail Wheeling” Joint Tariffs Hydraulic Fracturing
Emergency Services Joint PD & Fire Departments E-911 Dispatching Trunked Radio Systems
Service Contracts: fleet, security, refuse, facility
Telecom / Broadband Services Housing Authority construction & ops Financing: Tax-free Bonds
Transportation Revolutionary Designs Traffic Signal Ops & Maint Mass Transit Park and Ride Locations Remote Sensing
Street Maintenance Joint Operations/Equip
Museums Joint Purchasing
The FUTURE is – Not what it “used to be” PS - It arrives tomorrow! Q: How’s your schedule?
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QUESTIONS FROM THE AUDIENCE Ask away…
More info: David S. Zelenok, PE Manager Local Government Services HR Green, Inc. 719-491-1547 [email protected] Acknowledgements: City Hall Innovation Team Playbook, Bloomberg Philanthropies, March 2015 Alliance for Innovation, Nijah Fudge, Aug 2015