creating a global engineering culture - path to agility 2014
DESCRIPTION
Groupon is one of the fastest growing companies in history; from a staff of 10 to a staff of 10,000+ in three short years. As our own CEO says, “Nobody should grow that fast. Nobody.” Now that the dust has settled a bit and we’re stabilizing, how does engineering retro-fit a culture across 8 major development centers on several different continents? Truth be told, we’re still learning. Doc Norton, Groupon’s Global Director of Engineering Culture shares the philosophy, successes, and failures as he tells the story of Groupon’s rapid growth and movement toward a Global Engineering Culture.TRANSCRIPT
2007
2008
November 2008
2008
10 Employees
2010
300+ Employees
2012
10,000+ Employees
8+ !
Platforms
48+ !
Countries
40M+ !
Customers
400M+ !
Deals
Global Domination!
Not just daily deals
This is what it looked like
This is what it felt like
Site Outages
We are the enemy
Tell them what to do
Compliance is not the answer
People want to contribute
“The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are
eager to make.”~ W. Edwards Deming
Retrospectives
Interviews
Top Priorities
Common Concerns
Employee Engagement Surveys
The Check-In
Team Ethos
Our Focus
Autonomy
Our Focus
Autonomy Connection
Our Focus
Autonomy Connection Excellence
Our Plan
AutonomyConnection Excellence
Our Plan
AutonomyConnection Excellence
Didn’t you steal this from Dan Pink?
We “stole” from all of these (and more)
Internal Transfer Procedure
Career Ladders
Skeletor
Manager Training
On-Boarding Cohorts
Interest Leagues
Internal Hack Fest
G-Stack
The Love Monster
The Love In
Culture Clubs
Readiness Reviews
Agents of Change
Personal Growth Benefit
GEMs Program
A long journey
