Creating Critical First

Impressions

GETTING OFF TO A GOOD START

Source: Mind Tools

Be on Time

What to do:

Plan to arrive early

Allow flexibility for possible delays

How it helps:

It is the first step to creating a great first impression

Be Yourself, Be at Ease

Stay calm and confident

Be honest and open

Express your individuality

Follow your own style

Present Yourself Appropriately Physical appearance matters

Take care to dress appropriately

Clean and tidy appearance is a must

Appropriate dressing and grooming help make a good first impression

A Word About Individuality

“Take pride in whatever it is that makes you different. Individuality is what divides you from the rest.”

You can create a good impression without losing your individuality

Express your individuality appropriately within the context

A Winning Smile

“Smile and the world smiles too.”

A warm and confident smile will put you and the other person at ease

Don’t go overboard as it can seem insincere

Be Open and Confident

Body language and appearance speak much louder than words

- Stand tall

- Smile

- Make eye contact

- Greet with a firm handshake

Helps project confidence

Small Talk Goes a Long Way

Be prepared with questions which you may have for the person you are meeting.

Try to find out if there is anything in common which you share with the person.

Being prepared is a great way to carry on a good conversation

Be Positive

Your attitude shows in everything you do

Always project a positive attitude

Strive to learn and contribute appropriately in an upbeat manner

Be Courteous and Attentive

Turn off your mobile phone during meetings & discussions

Give 100% of your attention

Exercise common sense

Preparation helps to get you across the line