creating effective course evaluations

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Center for Excellence in Learning and Technology Creating effective course evaluations Laura Bestler, Instructional Support Specialist [email protected] September 27, 2011

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http://www.celt.iastate.edu/elearning/?p=6088Class Climate, the web-based course evaluation tool, helps measure an instructor’s achievements in teaching. To create well-designed, valid, reliable, and practical Student Evaluation of Teaching (SET) questionnaires the instruments should:>> include open- and close-ended questions>> include intentional measures of both general instructor attributes (e.g. enthusiasm or effectiveness) and specific instructor behaviors (e.g. listening, providing feedback)>> use consistent scales (e.g., five-points, same direction, 1 = low, 5 = high) and a no-opinion option>> produce useful feedback to instructors that can inform their teaching>> can be completed thoughtfully within 10 to 15 minutesWhen developing course evaluations consider:>> How will the student evaluation information be used?>> Is it important to re-ask demographic information?>> What types of reports do we need for our department? for the College? for Promotion and Tenure?>> What types of questions will help achieve professional, departmental, and College goals?>> How will the findings help us departmentally to recruit students, and promote Iowa State University’s mission?Once these objectives have been defined the creation of the questionnaire will be easier to accomplish.

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Page 1: Creating effective course evaluations

Center for Excellence in Learning and Technology

Creating effective course evaluations

Laura Bestler, Instructional Support Specialist [email protected]

September 27, 2011

Page 2: Creating effective course evaluations

When developing a questionnaire think about:

• What to include…

• What to consider…

Page 3: Creating effective course evaluations

Include Open Questions

Page 4: Creating effective course evaluations

Ask Open Questions

What did you like BEST about this course?

What two things would you CHANGE about this course?

Page 5: Creating effective course evaluations

Questions about an instructor’s attributes

Clear expectations

Organized

Prepared

Knowledgeable

Consistent

Page 6: Creating effective course evaluations

Questions about an instructor’s behaviors

Listener

Respectful

Encouraging

Enthusiastic

Page 7: Creating effective course evaluations

Use Consistent Scales

Strongly Disagree

Strongly Agree

Very Poor Very Good

Very EffectiveVery Ineffective

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… and a No Opinion or Not Applicable option

Page 8: Creating effective course evaluations

Produce useful feedback to instructors

that can inform their teaching

Page 9: Creating effective course evaluations

Consider:

How will the information be used?

Promotion & Tenure

Program Review

Accreditation

Page 10: Creating effective course evaluations

Demographic information?

How will asking about student characteristics help?

Is the information elsewhere?

Page 11: Creating effective course evaluations

Consider: Types of Reports

Department?

Dean?

Provost?

Instructors?

Page 12: Creating effective course evaluations

Mission: Create, share, and apply knowledge to make Iowa and

the world a better place.

How will the findings SUPPORT the mission?

Page 13: Creating effective course evaluations

http://www.celt.iastate.edu/elearning

Laura Bestler, Instructional Support Specialist

[email protected]