creating exhibitions with web 2.0

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What is Web 2.0? How Can We Apply it to Museum Exhibitions? nina simon + david klevan [email protected] 831/331.5460

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What is Web 2.0?How Can We Apply it to Museum Exhibitions?

nina simon + david [email protected] 831/331.5460

four key elements of web 2.0‣venue as content platform, not content provider

‣architecture of participation with network effects

‣perpetual beta

‣flexible, modular support for distributed products

1 Venue as Platform

VENUE AS PLATFORMFACILITATES PRODUCTION AND SHARING OF USER-GENERATED CONTENT

MUSEUM EXHIBITIONS AS PLATFORMSVISITOR-CREATED COLLECTIONS, VISITOR-SUBMITTED STORIES

2Architecture of Participation with Network Effects** GETS BETTER THE MORE PEOPLE USE IT

Web 2.0 networks individuals

ME-TO-WE DESIGNHOW WEB 2.0 NETWORKS INDIVIDUALS

ME-TO-WE AT WORK ON THE WEBLIBRARYTHING.COM

3Perpetual Beta

PERPETUAL BETARELEASE IT EARLY AND NEVER CALL IT DONE

4Flexible, Modular Support for Distributed Products

MODULAR SUPPORT FOR GROWTHPLUG-INS, WIDGETS, AND VERSATILE PLATFORMS

Web 2.0 & ExhibitionsRethinking Exhibitions at the U.S. Holocaust Memorial Museum

PERPETUAL BETAYou are not required to

finish the job, but neither may you desist from starting the work that must be done.

NETWORKED SOCIAL EFFECTSMy world will never be the same because you are in it.

So you read Malcolm Gladwell, too?

MODULAROMG… That’s SO cool!

Take as much as you like; we’ll make more.

PLATFORM INSTEAD OF PROVIDERShare the microphone!

You’re hogging the remote!I wanna play!

<User-to-Museum Communication>

Where & When Should Visitors Leave Comments? -> Everywhere. Whenever they want.

<User-Generated Content>-- RELATIONSHIP --

Do you have visitors, constituents, or

partners/co-creators?

-- MISSION --Institutional

CommunalIndividual

-- CREATION --Where is the locus of

control, creativity, and investment?

-- QUALITY --Of experience

(individual and communal) and of

content?

How does mediation (and censorship) affect communication?How does it differ from comment boards?Who participates? (Who lurks?)Is there discussion?What do you lose?

<Mediated Communications>

<The Museum in the Community>

PortableSyndicated

Easy-to-share

Where the Community Lives: YouTube, Facebook, Etc.

BenefitsNew Audiences & InterpretationsImmediate vs. MediatedCommunity Development & EngagementNew Assets & CollectionsViral & ModularMarketing / Exhibits

ChallengesNew Norms of InteractionControl of ContentImmediate vs. Mediated“The Uncivil We”

Web 2.0 means finding one’s place in the world and leaving a mark

Google Earth

Blog Facebook

Audio Photos Video

TYPES OF VISITOR PARTICIPANTSMOST OF YOUR AUDIENCE ARE LURKERS AND JUDGES... LESS THAN 10% CONTRIBUTE

DESIGNING EXHIBITS FOR ALL KINDS OF VISITORSHOW CAN YOUR VISITOR EXPERIENCES ACCOMMODATE LURKERS AND JUDGES?