creating positive rapport
TRANSCRIPT
CREATING POSITIVE RAPPORT
Definition
• Rapport is a sympathetic relationship or understanding that allows you to look at the world from someone else’s perspective.
• http://www.ideafit.com/fitness-library/10-minutes-to-better-communication
It is not so much what you say that matters but howyou say it and the way your body expresses it.
What is included?
Most of us recognize that we communicate the meaning behind our words through our voice intonation, facial expressions and gestures. Body posture and body expression also convey meaning. These forms of nonverbal communication can lead to misinterpretation on the one hand or greater understanding on the other.
Positive Body Messages
• open palms• facing participants• Open body position (e.g., uncrossed arms and legs)• “soft” joints• moving among the group• smiling• winking• nodding• touching (with permission)• giving the “okay” sign• showing thumbs up
Negative Body Messages
• pointing fingers• closed body position (e.g., crossed arms and legs)• turning your back while speaking• Hands on your hips• frowning• shaking your head• nodding• rolling your eyes• looking away• grimacing• yawning• keeping equipment between you and participants
The way I see it….
Rapport is the ability to feel an affinity with others. Itis the increase of understanding. It is thedevelopment of a better way of communication.What is expected from a teacher/tutor/coach is thesensation that we are there and really care for ourstudents.Results will be guaranteed as soon as we giveourselves the chance not only to reach out and touchbut also to let the rest touch our lives too!