Creative Consulting & Development Works

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Who We areCreative Consulting & Development Works is a research, evaluation and communications consultancy, servicing nonprofits, governments and donors with innovative solutions within the development context.

Since 2003, we have supported government, nonprofit and civil society organisations,

academia, funders and corporate social investment departments to meet critical global development challenges including poverty, unemployment, hIV/aIDS, environmental issues and unequal access to education and health care.

our core team of professional staff has worked on a wide range of projects and initiatives to deliver exceptional value to our clients.

IntroDuCtIon

DIrECtor Lindy Briginshaw founded Creative Consulting & Development Works in 2003. She has 20+ years experience in project planning, coordination, management and evaluation of complex projects, involving multiple stakeholders; as well as significant experience in strategic planning, organisational development, budgeting, marketing and communication campaigns, and social entrepreneurship. She holds a Ba in Politics and Development and is completing her Masters Degree in Community Development.GEnErAL MAnAGEr AnD rESEArCH & EVALuAtIon MAnAGEr Susannah Clarke joined CC&DW in 2008, and provides sound theoretical background in gender, social justice, poverty and development issues. Susannah holds a Ba humanities degree in Psychology and Sociology and an honours degree in Sociology, both from the University of Stellenbosch, a Masters degree in Social Justice from the University of Cape Town and a Diploma in Monitoring and evaluation Methods through the University of Stellenbosch.

BuSInESS DEVELoPMEnt ASSoCIAtE Michaela Luckner shines light on the business aspects of our projects. With an honours Degree in Business Studies, Michaela has years of hands on experience in project management, including business strategies, creative input at the concept level, design, research and strategic implementation, sourcing, production, costing, distribution and legal aspects.

FInAnCE MAnAGEr nuraan Kader has over 20 years of experience as an accounting professional with a strong auditing background. She has worked as Finance Manager for Weskus electric, Parker and Khan Inc. and Medscheme, responsible for invoicing, monthly management accounts, age analysis, statutory returns and more. Nuraan has a Bachelors of Commerce degree from the University of the Western Cape.

SEnIor rESEArCHEr & EVALuAtor Barbara torresi has extensive international experience in project management, research, and evaluation. She recently completed a Postgraduate Diploma in Monitoring and evaluation Methods at the University of Stellenbosch, which complemented the knowledge she had acquired through her BSc Geography (King’s College London) and Masters Degrees in Medical anthropology and Urban Planning (both from University College London).

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rESEArCH & EVALuAtIon ASSoCIAtE Fia van rensburg has 18 years’ experience in project and programme management including monitoring and evaluation in multiple environments like provincial and national government in South africa and in a Southern african regional UN organisation. She holds a Post-Graduate Diploma in Monitoring and evaluation Management (PGD MeM) from the University of Stellenbosch, and two Masters Certificates from the University of Johannesburg in respectively advanced Social research Methodology; and Social Impact assessment (SIa). She is currently enrolled for a course in appreciative Inquiry at UNISa.

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rESEArCHEr & EVALuAtor Leanne Adams has experience in developing and evaluating M&e systems for social programmes for both NGo and public sector clients. She has a strong base of qualitative and quantitative research and evaluation practice having completed a Masters in Programme Monitoring and evaluation and a BSocSci honours degree in Psychology at UCT. Leanne specialises in research and evaluation methodology, Theory of Change development, and advanced statistical analysis techniques.

rESEArCHEr & EVALuAtor nicola van der Merwe has over 7 years’ research and evaluation experience, with specific focus on behaviour change and community development programmes. Nicola holds a degree in human and Societal Dynamics, as well as a Master’s degree in Criminology and a Master’s degree in Programme evaluation at the University of Cape Town.

JunIor rESEArCHEr & EVALuAtor Shariefah Mahomed joined CC&DW after completing her Masters in Programme evaluation at the University of Cape Town. She has a background in psychology and organisational psychology with specialist knowledge in recruitment and selection. Shariefah is skilled in theory-driven evaluation science with a particular focus on educational interventions.Prior to joining CC&DW, Shariefah has been employed at one of Southern africa’s leading retailers as a project manager: transformation, where she was responsible for the implementation and monitoring of the new business model strategy within the Western Cape region.

rESEArCH & EVALuAtIon IntErn Mkhululi Mnyaka earned a certificate in Public Sector Monitoring and evaluation from the School of Public leadership at the University of Stellenbosch in 2015. Prior to that, he graduated with a Bachelor of Social Science degree (honours), in Public Policy from the University of Kwa-Zulu Natal and a Bachelor of Social Sciences degree in Political Studies and Media and Writing from the University of Cape Town. he is currently working towards his MPhil in Monitoring and evaluation at Stellenbosch University, and will complete his studies in 2017.

oFFICE ASSIStAnt Beronisha Cloete holds a Btech Degree in entrepreneurship (Cum Laude) from Cape Peninsula University of Technology. She assists in the smooth running of the office as well as supports the internship programme, if i could… Beronisha’s main interests are Business and Financial Services which she would like to specialize in.

oFFICE SuPErVISor Carmen Sylvester handles a number of administrative tasks required to ensure a smooth-running office environment. Carmen has experience in finance, international recruitment, and certification of documents and medical exams for the Cape Town high Court. She holds an executive Secretarial Diploma.

MArKEtInG AnD CoMMunICAtIonS CoorDInAtor Monica Davies has a degree in Journalism for the University of Pretoria and certificates in interactive web design and marketing strategy. She ran digital mobilisation campaigns for international environmental NGos for five years, and continues to focus on how online media can connect real-life issues to people who can make a difference offline.

rESEArCH & EVALuAtIon IntErn Fatima Mathivha joined us this year as a research and evaluation Intern. She holds a Masters in Development Studies from the University of Witwatersrand. Prior to this, she completed her honours degree in Philosophy. her interests lie in social justice issues with a focus on gender and racial perspectives. She has previous experience as a research assistant and Content Producer.

rESEArCH & EVALuAtIon IntErn Mlungisi Zuma is currently pursuing an MPhil in Programme evaluation from the University of Cape Town and hopes to graduate in 2017. he holds a Social Sciences degree from the University of Cape Town majoring in Psychology and Sociology, and an honours degree in Social Policy and Management where the main focus was on organisational Development.

IF I CouLD... SEnIor ProGrAMME CoorDInAtor Stephanie toe Water has completed her Diploma in Tourism Management at Varsity College in Cape Town. Stephanie has gained exceptional work experience in the UK and was responsible for the end-to-end recruitment of all candidates in various sectors locally as well as internationally.She is an accomplished hr professional with strong business development skills.

IF I CouLD... SEnIor ProGrAMME CoorDInAtor nina Hanedoes has been involved in various initiatives in the development sector. Nina has facilitated studies in community development, managed international and grassroots developments programming and consulted community-based and non-profit organizations in facilitation and training, programme and/or curriculum design, mentorship and monitoring and evaluation. apart from holding a Masters degree in International Communication Studies at the International School for humanities and Social Sciences in amsterdam, she is also a graduate in Community Development and Service Learning from the University of Stellenbosch.

IF I CouLD... nEW DELHI CoorDInAtor Vidushi Malhotra is passionate about sustainable development. She has been working in the development sector for over three years with international organisations such as Development alternatives in India and Tarayana Foundation in Bhutan. apart from holding a Bachelors degree in Journalism and Mass Communication, she is also an honours graduate in Development Studies from the University of South africa. Vidushi joins us from New Delhi and also brings with her a variety of experience in film-making, business development and communications.

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FoCUS oN DeVeLoPMeNTCreative Consulting & Development Works has a clear focus on development. all our work is aimed at strengthening the development sector in South africa and the region. We believe in the power of purposeful development to change lives for the better and to create a more sustainable and equitable society. We believe that government, NPos and institutional, private and international donors can make a greater impact when they can easily access innovative and expert services and support.

MISSIoNWe work with purpose on an exciting array of research, evaluation, communications, facilitation and training, project design and management, intern provision and CSI projects to deliver exceptional value to our clients, to fulfil ourselves and to make a meaningful contribution to the development sector in South africa and the region.

VaLUeSWe believe in working with purpose, excellence, ethics, development and expertise.

INVeSTMeNT IN PeoPLeWe are committed to providing staff with a diverse, equitable and inspiring workplace. We promote a culture of learning, self-development and advancement in our field.

These initiatives include:• Providing staff members with in-house

training, career development support, mentoring and coaching and attendance of relevant courses, conferences and other training events

• Providing new South African graduates and emerging development practitioners with work opportunities and hands-on experience through short and long-term internships

• Providing international graduates with high quality internships in the South african development sector through our if i could... internship placement programme

• Sourcing, training and contracting fieldworkers from disadvantaged communities for our research studies and evaluations

• Procuring from BEE suppliers and service providers

ProFeSSIoNaL STaFFCreative Consulting & Development Works attracts high achievers who are committed to excellence. Great value is placed on professional qualifications, practical experience, talent and on-going learning. Project management skills are deeply embedded in our core team. even when we draw on particular expertise from our consultant network for a project, our own staff members lead and oversee all work processes.

APProACH

ProFESSIonAL MEMBErSHIPS

CC&DW is a member of SAMEA, the South African Monitoring and Evaluation Association.

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TeChNICaL areaSWe specialise in various sectors, including: arts, culture and diversity, child protection, community development, community safety, economic development, education, environment, entrepreneurship, food security, gender and women’s issues, governance, health, housing and human settlements, human rights, social justice, public financial management and youth development.

Within South africa and the region, our clients include government departments and agencies at local, provincial and national levels, non-profit organisations, academic institutions, private and international donors and corporate social investors.

WHErE WE WorK

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eVaLUaTIoNWe conduct independent evaluations and assessments of national and regional projects, programmes, development initiatives and communication campaigns and products. Using quantitative and qualitative research methods is at the core of our work. We strive to add value to public and private sector partners, donors and development organisations, by providing accurate, insightful and cost-effective solutions to enhance programme performance. We have evaluated donor-funded projects of all sizes, from small community initiatives to large $15 million USD multi-year programmes.

The evaluation report you produced provided an excellent assessment. The manner in which the study was conducted and the report compiled indicate your excellent grasp of the workings of civil society organisations, of the development context and of the multi-sectoral aspects of the interventions undertaken by the CBr programme.

- Dr. John Frankish, Western Cape Global Fund Grant Programme Manager“

• evaluation • research• CSI Works• Communications• Internship Placement• Facilitation & Training• Project Management

SErVICES

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aPProaCh• To clearly and thoroughly understand our clients’

needs and evaluation objectives

• To thoroughly understand our clients’ context in

a particular area of development

• To bring together a well-qualified, skilled team

that offer both evaluation and technical expertise to

work on a project

• To implement and manage projects according to

agreed deliverables, timelines and budgets

• To effectively synthesize data, conduct analyses

using SPSS and atlas.ti

• To write thorough and valuable reports that enable

our clients to easily understand findings and make

use of the recommendations

SoLUTIoNSComprehensive evaluations, including:

• Clarificatory Evaluations—Needs Assessments,

Theory of Change and Programme Logic Models

• Process/Implementation Evaluations

• Outcomes and Impact Evaluations

• M&E support services such as the development

of M&e frameworks, tools for programme

monitoring and M&e training

• Conceptualise evaluation processes and

appropriate evaluation methodology

• Extensive desktop research and literature reviews

• Appropriate instrument design: interview

schedules, focus group discussion guides,

observation schedules, questionnaires

• Pilot and test research methodology

• Data collection and fieldwork management

• Synthesize and analyse primary and

secondary data

• Evaluation reports, including practical

recommendations

• Dissemination of evaluation findings through

facilitated meetings, workshops and conferences to

provide clients with evaluation feedback

CLIEntSaIDS Foundation of South africa (aFSa)

artscape resource Centre

Centre for Municipal research and advice (CMra)

Children’s Institute

City of Cape Town • Department of Social Development

Development Bank of Southern africa (DBSa)

european & Developing Countries Clinical Trials Partnership (eDCTP)

FhI 360

hope africa

Institute For Justice and reconciliation (IJr)

John Snow Inc.

Kindernothilfe (KNh)

Life Choices

Marie Stopes South africa

Mindset Network

National Treasury• Government Technical advisory Centre (GTaC)• office of the accountant General (oaG)

Networking hIV/aIDS Community of South africa (NaCoSa)

National religious association for Social Development (NraSD)

Neighbourhood old age home (Noah)

Parliament of the republic of South africa

Save the Children UK

SCore / hope Through action

Sector Task Team for older Persons (STToP)

Swiss economic Cooperation & Development (SeCo)

The Presidency, republic of South africa• Department of Planning, Monitoring &

evaluation

Tshikululu Social Investments

Western Cape Provincial Government • Department of Cultural affairs & Sport• Department of economic Development &

Tourism• Department of health• Department of human Settlements• Department of Community Safety• Department of Social Development• Department of agriculture

World Vision

ZeNeX Foundation

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CLIEnt ProJECt DESCrIPtIonaIDS Foundation of South africa end of Contract outcome evaluation of culture and health programme

artscape resource Centre evaluation of MaPPP-Seta funded training programmes.

Centre for Municipal research and advice end of Programme, outcome evaluation of municipal benchmarking aIDS programme

Children’s Institute Process evaluation of South african Child Gauge 2006 to investigate credibility, usefulness and accessibility Children’s Institute target audiences.

City of Cape Town Department of Social Development

Development of an M&e framework and monitoring tools for NPo street people service providers. Training service providers on implementation and monitoring tools.

Development Bank Southern africa anglo american and Investment Climate Facility - Implementation evaluation of the Municipal Capacity Development Programme

european & Developing Countries Clinical Trials Partnership

Implementation and outcome evaluation of eDCTP ethics Grants regional africa Programme

FhI 360 Part outcome evaluation of a 5-year UNaIDS programme intervention

outcome evaluation of the Disseminating avahan Lessons in South africa (DaLSa) Project

Data collection and management for the study ‘how are economic Factors and hIV risk related? a Social-ecological exploration of the relationship between economic Factors and hIV risk’.

hope africa Implementation evaluation of skills development programmes.

Institute for Justice and reconciliation Implementation and outcome evaluation of the Institute for Justice and reconciliations (IJr) 5 year Strategic Plan (2012–2016)

John Snow Inc. (JSI) Baseline KaP (knowledge, attitudes and practices) survey of cancer stigma in the african context (2010)

endline KaP (knowledge, attitudes and practices) survey of cancer stigma in the african context (2011)

Kindernothilfe Joint Implementation and outcomes evaluation of Projects for Children in Street Situations.

Life Choices Needs assessment of Youth Friendly Services in the Klipfontein area in Cape Town

Marie Stopes South africa (MMSa) Process and outcome evaluation of 5-year eU funded intervention at 11 select MSSa sites

Mindset Network Implementation and outcome evaluation of Grade 11 & 12 IT school intervention providing multimedia IT teaching materials.

evaluation of the alignment of Mindset health awareness and educational programming intervention with priorities of National Strategic Plan of the Department of health, key partners and stakeholders

National Impact evaluation of Mindset health’s hIV/aIDS awareness and educational intervention.

Development of M&e framework for the foundation and intermediary phase Mathematics and language teacher professional development video service

National Treasury, Government Technical advisory Centre

evaluation of the of the First Phase (2012-2016) of the economies of regions Learning Network (erLN).

National Treasury, International Development Corporation

Facilitation of the IDC’s 2016/17 Strategic Planning Workshop.

Networking hIV/aIDS Community of South africa & National religious association for Social Development

National outcome evaluation of the Global Fund Phase 1 oVC Programme, 2012 - 2013.

Networking hIV/aIDS Community of South africa

evaluation of the three tier capacity building, mentoring and training programme

Networking hIV/aIDS Community of South africa, National religious association for Social Development & Department of Social Development

National outcome evaluation of the Global Fund oVC Programme, end of Grant, 2015 - 2016

Neighbourhood old age home (Noah) Development of an M&e framework and monitoring tools

Parliament of South africa Mid Term review of the South african Legislative Sector Programme

SCore / hope Through action evaluation of Mbekweni Sports Project

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CLIEnt ProJECt DESCrIPtIon

Save the Children UK Needs assessment of life-skills and vocational skills training for young migrant workers and local children in Musina, prior to new project launch.

end-term outcome evaluation of Child Protection Programme for children on the move in Musina.

Sector Task Team for older Persons Development of an M&e Framework and Baseline assessment.

Swiss economic Co-operation & Development in collaboration with the office of the accountant General, National Treasury

Development of M&e system, pilot of system, and baseline study to assess capacity building strategy, with focus on financial management within the public sector.

The Presidency, Department of Planning, Monitoring and evaluation (DPMe) accepted onto the Panel of evaluation Service providers for the period 2015–2018

Tshikululu Social Investments outcome evaluation of rand Merchant Bank and FNB Community Care Programme

Western Cape, Department of agriculture, elsenburg evaluation of the Information Needs of Diary Producers in the Western Cape.

evaluation of the availability, extent and utilisation of the agricultural economic databases.

Western Cape Provincial Government Department of Cultural affairs & Sport evaluation of museums in the Western Cape

outcome evaluation of Stars in their eyes football development programme

Western Cape Provincial Government Department of economic Development & Tourism

evaluation of Special Purpose Vehicles to assess Business Process outsourcing (BPo) and Information and Communication Technology (ICT) sectors

outcome evaluation of nine Western Cape Sector Bodies known as ‘special purpose vehicles’

assessment of efficiency and effectiveness of the client’s Tourism Safety and Security Programme

Cohort evaluation in form of panel surveys conducted before and after the 2010 Soccer World Cup to assess its benefits to small and medium enterprises (SMMe)

outcomes assessment Survey of the Trade & Sector Development Programme to understand benefits and impact

outcomes assessment Survey of the Craft, Film and Business Support Programmes to understand benefits and impact

Implement and Manage the red Tape reduction Units 2014/15 and 2015/16 red Tape Challenge

outcome evaluation of the office of The Consumer Protector’s Consumer education and awareness Programme, Financial Literacy Project, and Consumer Complaints Management Programme - 2015/16

Western Cape Provincial GovernmentDepartment of health, eden District Implementation evaluation of the Women’s health Strategy

Western Cape Department of Social Development Impact assessment of Disability Programmes

Clarificatory and Implementation evaluation of Family Strengthening Programmes

Implementation evaluation of Substance abuse Programmes

Implementation and outcome evaluation of Shelter Services for Victims of Crime and Violence in the Western Cape

Clarificatory, Implementation and outcome evaluation of Service Centres for older Persons in the Western Cape

Western Cape Provincial Government Department of Community Safety Implementation evaluation of the expanded Partnership Programme

Western Cape Provincial Government Department of human Settlements evaluation of the Upgrading of the Informal Settlements Programme (UISP)

World Vision Baseline evaluation of maternal and child health

ZeNeXa comprehensive evaluation being undertaken during the period 2014–2017, including a Clarificatory evaluation, Process evaluation and outcomes evaluation of the ZeNeX-funded Learner Programme

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reSearChWe conduct analytical and comprehensive research, with an ability to write forreaders from various audiences and a capacity for exact editing. our dedicatedteam has experience creating research strategies, synthesizing and analyzingfindings and compiling comprehensive research reports.

Your methodology is superior for such a complex system, and you do not compromise on the depth of your results ... I will highly recommend Creative Consulting & Development Works as an evaluation organisation.

- Kirston Greenop, research and M&E Manager, Mindset network“

• evaluation • research• CSI Works• Communications• Internship Placement• Facilitation & Training• Project Management

SErVICES

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aPProaCh• To clearly and thoroughly understand our clients’ needs

and objectives, and their context in a particular area of development

• To design a customised, effective solution using professional research methodologies supported by appropriate, latest technologies

• To bring together a well-qualified, skilled team• To implement and manage projects according to agreed

deliverables, timelines and budgets

SoLUTIoNS• Desktop, documentation, case study and other

literature reviews• Benchmarking and policy analysis• Electronic, telephonic or face-to-face surveys• In-depth interviews focus groups and meetings• Community forums and workshops• On-site observations and documentation

CLIEntSartscape resource CentreCape Town routes UnlimitedCeSVI FoundationIlifa LabantwanaWestern Cape Cultural CommissionWestern Cape Provincial Government• Department of Community Safety• Department of education• Department of health, eden District• Department of Transport &

Public WorksWestern Cape Provincial ParliamentCity of Cape Town• Department of arts and Culture

CLIEnt ProJECt DESCrIPtIonartscape resource Centre research and reporting on arts and culture funders and trends within performing

arts sector

Cape Town routes Unlimited Visitor tracking cohort survey conducted in summer and winter inall regions of the Western Cape.

CeSVI Foundation Inyanda Job Market research looking at arts, culture and sports sectors

City of Cape Town, Department of arts and Culture research in respect of the state of the arts in Cape Town, including a review of trends (2012- 2014) in, the arts, culture and creative industries.

Department of health, eden District Development of a Comprehensive Women’s health Strategy for the eden District

Department of rural Development and Land reform accepted onto a panel of service providers to research land claims for, andor, with, The Commission of restitution of Land rights

Ilifa Labantwana Desktop review and research verification on early childhood development

Western Cape Cultural Commission research of accredited arts and culture training for service providers inthe Western Cape.

Western Cape Provincial GovernmentDepartment of Community Safety

resource needs and requirements assessment of neighbourhood watchorganisations throughout the Western Cape

Western Cape Provincial GovernmentDepartment of economic Development & Tourism

Desk-based research on the Creative Industries as a viable, growingeconomic sector.

Western Cape Provincial GovernmentDepartment of education

Writing and consolidation of research material into comprehensiveprovincial report on the Family Literacy pilot project

Western Cape Provincial Parliament analysis of annual reports in 2012, 2013, 2014 and 2015.

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2 Clyde Street, Woodstock 7925, Cape Town, South africaPo Box 43311, Woodstock 7915, Cape Town, South africaTel +27 21 448 2058 Fax +27 21 448 0380 email info@developmentworks.co.zaWebsite www.developmentworks.co.zaFacebook: DevelopmentWorksSaTwitter @developmentworx

CC # 2005/180319/23 Vat No. 4340226747

CoMMITMeNT To DeVeLoPMeNTWe aim to strengthen our development sector, improve lives and support social justice. We believe that government, non-profit organisations and institutional, private and corporate donors can make a greater impact when they can easily access innovative and expert services and support.

CoMMITMeNT To SerVICeWe are committed to the principles of corporate social responsibility and provide ongoing technical and financial support to non-profit organisations.

SoME oF our CLIEntS

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