creative jam session: quality forum 2015 vancouver bc
TRANSCRIPT
“The world is moving so fast these days that the man who says it can’t be done is generally interrupted by someone doing it.”
-Elbert Hubbard
An innovation initiative is any project that is new to you and has an uncertain outcome.
-Vijay Govindarajan and Chris Trimble. The other side of innovation, solving the execution challenge. 2010.
1. A system change that spans “Bob’s” stroke journey; for rehab/home it’s like tangled Christmas lights
2. Engaging staff & volunteers to get on board with new Red Cross national and quality standards
3. Increasing awareness and attendance to group education sessions
4. Working on organizational culture moving from a culture of entitlement to a culture of achievement.
5. We are having trouble accessing mental health services for pregnant youth (under 19 yo).
6. Need to provide an expanded vitreo retinal service within our HA. How can we put patient centred care at the heart of decision making?
OR
7. Mobilizing staff to become engaged in change
8. Inspiring my physician colleagues to lead and contribute to quality initiatives
9. How to make our system more patient centred?
What do we dislike?What went wrong?What are my fears?What are my qualms?
What are the risks?What are my concerns?What makes me roll my eyes?What am I sick of hearing?
example: How can we get younger men
more aware of their personal health?
College Male
Bus station iPhone
+ +