creative technology team manual 16-1-17 · 2017-04-13 · hillsong creative technology team manual...

HILLSONGCREATIVETECHNOLOGYTeamManual–asat11thJanuary2017

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MANUAL


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HILLSONGCREATIVETECHNOLOGYTEAMMANUAL

WHOWEARE………………………………………………….……..FOHENGINEER…………………………………………………..…FOHASSIST……………………………………………………………MONITORENGINEER…………………………………….....…MONITORSASSIST………………………………………………...COMMS………………………………………………………………….STAGEHAND…………………………………………………………STAGEMANAGER………………………………………………….TECHNICALDIRECTOR………………………………………….TECHNICALDIRECTORASSIST……………………………..LINKS……………………………………………………………………SOUNDCHECKPRACTICALITIES……………………………


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HILLSONGCREATIVETECHNOLOGY

WhoweareTakenfromTheChurchThatINowSee…Weare:

- HeretobuildandcreateaDistinctsoundthatemanatesfromahealthychurch,contagiousinSpirit…

- …Releasedtosalttheearthwithdynamicministries.- HeretoLoveGod,lovepeopleandlovelife.- CommittedtobringtheloveandhopeofChristtoimpossiblesituations.

Weoutworkthisby:• Supporting our leadership & platform team as they seek to convey a timeless Message. • Removing distractions and create atmospheres that invite those that walk through the door to

connect with our God. • Creating opportunities that invite the use of gifts and talents to build His House. • Pushing the envelope in the use of technology, using it as a vehicle for creativity. • Growing our influence through excellence and innovation in our spheres of influence even

outside the church environment, giving us a platform to reach those in these industries.• By recognizing the importance of being in community, but also actively building and investing

into the community we’re a part of.CULTUREWEtakepersonalresponsibilityforcreatingaculturewhere:

§ WeareloversofJesusbeforethecrafto Themostimportantitisnotaboutyou,isaboutJesusandhelpingpeopleto

connectandhavearelationshipwithHIM.§ WEgrowinourtechnical&creativegifts.§ Wearestewardsoftheresourceinourhands.§ WEvalueandguardtheunitywithinourteam.§ Welookoutforeachother,understandingwearenotjustteambutFamily.§ Weknowourteamontheplatformbyname,andpre-empttheirneeds.§ WEseektounderstandtheatmospherewhereweserve.§ Wearealwayspreparedbyknowingwhat’srequiredofusinourroles.§ WEknowhowtorespondunderpressure

Wearebigpicturefocussedandabletothinkbeyondourroles§ Wearecommittedtoexcellence,outworkedthroughanexcellentspirit.§ Wearealwayslookingforwayswe“can”ratherthanreasonswe“can’t”.§ WeunderstandCommunicationisalwaystwo-way,andourpriorityistolisten.§ Weareasecondpairofeyesandearstohelptheteamsolvingcomingissuesandhelp

thematanytime.§ Wearehereaswelltoreceiveanddon’tmisswhatGodwantstodoinus.


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FOHASSISTTheFOHAssististheRightHandfortheFOHOperator.Theyaretheretoassisttheoperatorshareinsomeoftheresponsibilities,andbydoingso,furthertheirlearninginaudioandmixing.Theyneedtohavegreatcommunicationskillstopassinformationtotheoperatorclearandontime,aswellasbeingproactiveinbuildingtrustandconfidencewiththeoperator.Theywillalsoneedtobefamiliarwithstage,terminology,andimportantly,thesoundofourhouse.EXPECTATIONSRehearsals/Soundcheck- (First15MinutesofaServiceCall-Time)

• GreetyourfellowteamMembers• TurnontheComputers• AssisttheOperatorbyturningonthePAsystem,aswellasassistthecomsin

gettingsetup/operatingcoms.• HelptheFOHoperatortoplacemicsondrumsandampsasdirectedorinstructed

bythethem.• Makesuretheoperatorisawareofanyextraelementsonstageandit’spatching.

- DuringSoundcheck/Rehearsal

• Understandwhatyouroperatorisdoing• Observeandnotetheworkflowusedtooperateaservice• Observeandlearntheflowofsoundcheck

o Orderofcheckinglineso HowtoachieveasolidMC/Vocalmicchecko Whateachoperatorindifferentpositionsrequireo Understandhowcommunicationworkbetween,Band,TD,FOHandthe

MonitorOperator.o Learnthe“housesound”.Notehowithasevolvedfromwhereitwasto

whereitisnow,thereasonbehindthatchangeandwhatit’skeycharacteristicsare.

o Learntheinsandoutsofthevenueyou’reservingin–Everythingfromstagepower,patch,signalflow,totroubleshooting.

- AfterRehearsals• Notevideochecksandwhytheyareimportant.• StartBGMplayback.

- Services• Whatisthe“Sound”ofyourService?• Learntheroom–howdoesthespacesound,howdoesitchangewhenpeoplefillit,

howdoestheoperatorchangethemixtoconnectthecrowd,andhoweachservice“sounds”tosuitthetimeandspace.


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• Youropinionisimportant;youareasecondpairofearsandeyesforyouroperatorandteam.Ifyouseeanissueoraroadblocktheoperatormayhavemissed,tellthem.

• LearnthedifferentdynamicsbetweenanAMserviceandaPMservice.• Preparefortheservice,anticipatingwhatcouldhappen,beingawareofthe

elementsthatarehappening,andwhat’srequiredbyFOHtoachievethoseoutcomes.

• Beattentiveatalltimes

- Communication• Communicationismorethanjustpassingoninformation,butmakingsureit’s

receivedandunderstood.Keepinformationclear,concise,andrelevant.• CommunicatewithTD’s,StageManagers,Monitorsasnecessary.• Ifyoudon’tunderstand,andthetimetoexplainitisnotideal,besuretoasklater.

Therearenostupidquestions.

ENCOURAGEUsetheserviceyouareonasanopportunitytoencouragethewholeteamwherethingsaregoingwell,andhelpsupportwhereneeded.DebriefifnecessaryandhelpbringperspectivewherethingsneeditafteraServiceorEvent


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RECAP

BEFOREREHEARSAL(Calltime)

o RememberyourFirst15o SayHitoyourTeamo TurnComputersono Doyourmicrophoneplacementasdirected

SOUNDCHECK

o Learnhowsoundcheckflowso Understandtheboardsworkflowo Beawareofhowcommunicationbetweenteamflows.

REHEARSAL

o Workwithyouroperatoronhowtounderstandtheboardandhowtonavigatetheboard

o Listentowhattheoperatorisdoingandaskquestions(learnthewhytheyaredoingthings)SERVICE

o Makesuremusicisalwaysplayingbeforeandafterservice.o Earsandeyesopenallthetime.(noFacebook)o Participateactivelypointingoutthingsyouthingarenotworkingcorrectly.


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MONITORENGINEERThe monitor engineer is responsible for mixing sound for each person who walks on stage. The PA System is designed to cover the audience and intentionally misses the stage. As such, separate monitoring is required for the platform team to hear themselves and each other on stage. To achieve, this we primarily use in ear monitoring for the musical elements of the service, and traditional floor monitor for the MC and Preaching elements. Themonitorengineerneedstodevelop:

- Excellentmusical&listeningskills,- Excellentmixing/musicalskills- Theabilityto“read”theplatformteam,andsee/hearthingsfromtheirperspective- Agreatworkingrelationshipwiththeplatformteam,bringinganattitudetohelpthe

teamfeelsupported.- Anunderstandingofstageandtechnicalterminologyandhowitappliestoour

weekendservices.- Theabilitytodifferentiatethemusicdirector’svoiceamidsteverythingelsegoingon

stage.- Anin-depthunderstandingoftheequipmentyouhavetoaccomplishthetask(Console,

FloorMonitors,IEM,RF).- Anin-depthunderstandingofgainstructure&gainbeforefeedbackasitrelatesto

monitors.EXPECTATIONSRehearsals/Soundcheck- (First15MinutesofaServiceCall-Time)

• GreetyourfellowteamMembers• TurnonRFComputer• TurnonRFComponents,andensuretheyhaveenoughbatteryforrehearsal• PrepMonitorSystemforsoundcheck(Floormonitors,IEM,Console)


• WorkwiththeTDtosoundcheckallMC/PreachingMicrophonesbeforeband

soundcheck.• WorkinconjunctionwiththeFOHEngineer,TechnicalDirectorandMusicDirector

tocompleteasoundcheck.• Workwiththeplatformteamtodelivermonitormixesthatempowerthemtolead

theservice.• Understandthatlastminutechangesrequirethatweneedtoremainflexibleandbe

abletoanticipate&followchangesinthedirectionoftheservice.• Testvideostoensurelinesareworkingproperlyandlevelsarebeingsenttoeach

outputattheappropriatelevel.• Uponfinishingrehearsalensureallradiomic’s&IEM’shaveenoughbatterylifefor

theserviceandchangebatteriesifrequired.


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- Services

• Keepyourheadupandyoureyesonstagegivingtheserviceandplatformteamyourundividedattention.

• MonitortheRFcomponents,viatheRFComputeratleastoncepersong,toensureallradiomicsarefunctioningproperly.Ifaconcernarises,developaplanwithapropersolutionandimmediatelynotifytheTD.

• Duringinstrumentalmoments,keepyoureyeslockedontheworshipleader(s),thisistheirbestchancetolookatyouforamixchange.

• BalancethevaryinglevelsoftheMConstagewiththemusicalelements.• KeepyourIEMsin,listeningtomixesanytimetheplatformteamareonstage.• Activelyfollowandmonitorlevelsofthefloormonitorswhenthespeakeris

onstageinordertocareforhisorhervoiceinorderforthemtofeelconfortableandsupportedbytheTeam.

• Keeptrackofavailableheadroomtoyouonaspeakers/MC’smicbeingsuretonevercrossthatthreshold.

• Listencloselyforanythingthemusicdirectorsaystoyou• Readtheservice-understandwhereitisgoing,andproactivelylookforwaysto

supporttheplatformteam.ENCOURAGEUsetheserviceyouareonasanopportunitytoencouragethewholeteamwherethingsaregoingwell,andtoaddsupportwhereneeded.DebriefifnecessaryandhelpbringperspectivewhereappropriateafteraServiceorEvent.


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MONITORASSIST

TheFOHAssististheRightHandfortheMonitorOperator.Theyaretheretoassisttheoperatorshareinsomeoftheresponsibilities,andbydoingso,furthertheirlearninginaudioandmixing.Theyneedtohavegreatcommunicationskillstopassinformationtotheoperatorclearandontime,aswellasbeingproactiveinbuildingtrustandconfidencewiththeoperator.Theyalsoneedtounderstandandbefamiliarwithallvisualcommunicationfromstageandstagemanagerstoensuretheoperatorgetsthemessageiftheymissit.EXPECTATIONSRehearsals/Soundcheck- (First15MinutesofaServiceCall-Time)

• GreetyourfellowteamMembers• Turnonthecomputers&openupWWB.• Makesuretheoperatorisawareofanyextraelementsonstageandit’spatching.• Turnonallthemicrophones,ensurethereenoughbatteryforrehearsal,and

powerlockallmicsandpacks.• Connectappropriateheadsetasrequiredbythespeakertothebodypack.• PlaceMCmic’s&HeadsetontheStageManagersmictable• Checkallin-earpacksarelabeledcorrectlyandtunedtothecorrectfrequency• Labelthemonitortable(mic’sandIEMpacks)asshownonplanningcenter.


• Understandwhatisyouroperatordoing• Observeandnotetheworkflowusedtosetupandoperateaservice• Observeandlearntheflowofsoundcheck

o Orderofcheckinglineso HowtoachieveasolidMC/Vocalmicchecko Whateachoperatorindifferentpositionsrequireo Understandhowcommunicationworksbetween,Band,TD,FOHandthe

MonitorEngineer.o Learnhowmixeswouldbeprebuiltandsetupbothgenerically,aswellasfor

theintendedmusicianonstage.o Observehowthemonitorrespondstomixrequests,andhowtheyachieve

multiplerequestscominginatonce.• Learntheinsandoutsofthevenueyou’reservingin–Everythingfromstage

power,patch,signalflow,totroubleshooting.

- AfterRehearsals• Checkandreplaceallnon-rechargeablebatteriesinallmicrophonesandwired

packsonStage,aswellasplace(nomicgoesonstagewith3barsorless)

- Services- Youropinionisimportant;youareasecondpairofearsandeyesforyouroperator

andteam.Ifyouseeanissueoraroadblocktheoperatormayhavemissed,tellthem.

• LearnthedifferentdynamicsbetweenanAMserviceandaPMservice.


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• Preparefortheservice,anticipatingwhatcouldhappen,beingawareoftheelementsthatarehappening,andwhat’srequiredbyMonitorstoachievethoseoutcomes.

• Beattentiveatalltimes- Communication

• Communicationismorethanjustpassingoninformation,butmakingsureit’sreceivedandunderstood.Keepinformationclear,concise,andrelevant.

• Ifyoudon’tunderstand,andthetimetoexplainitisnotideal,besuretoasklater.Therearenostupidquestions.



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RECAP BEFOREREHEARSAL(Calltime)

o RememberyourFirst15o SayHitoyourTeamo TurnonMicsandPacko Re–tunePacks(IEMS)ifneededo ChangeBatteries

SOUNDCHECK

o Learnhowsoundcheckflowo Understandtheboardo Beawareofhowcommunicationbetweenteamflows.

REHEARSAL

o Workwithyouroperatoronhowtounderstandtheboardandhowtonavigatetheboard

o Listentowhattheoperatorisdoingandaskquestions(learnthewhybehindwhattheyaredoing)SERVICE

o ChangeMicrophonebatteriesbeforeservicestart(nomicsonstagewith3bars)o Changebatteriesforwiredpackso KeepWWBalwaysvisibletokeeptrackofbatterieslevelso EarsandEyesopenallthetime.o Participateactivelypointingoutthingsyouthingarenotworkingcorrectly.


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COMMSTheComspersonistheRightHandfortheMonitor,BroadcastandFOHOperator,aswellasabridgeforcommunicationbetweentheoperatorandalltheteamsfacilitateaservice.Comspersonshouldalwaysbegrowingin:

- Theirunderstandingoftheareawheretheyserve.- Theirunderstandingofboththetechnical,aswellasoperationallanguage.- Understandingtheflowoftheserviceandpreemptandseekoutinformation,rather

thanwaitingforit.Theyareoutworkedpracticallyinthefollowingways:

- Byreceivingandpassingoninformationthatenablestheoperatortomakeinformeddecisions.

- Byaskingquestionsandfindingoutinformationthatisrelevanttotheoperator.Insodoingacomsassistssupportsandcarriestheservicebyempoweringtheiroperatorintheareatheyservein.

- Bybeingattentive--readytoreceiveinformation,clarifyitifnecessaryandpassitonintime.

EXPECTATIONSRehearsals/Soundcheck

- BeforeSoundcheck(First15MinutesofaServiceCall-Time)• BesuretosayhitoyourfellowteamMembers• Checkyourcommspanel,makingsureisONandworking,doaquickcheckwith

theotherteams(TD,STAGE,CP,TV)makingsurecommunicationisclear.CheckyourHSmakingsureyoucantalkandlistencorrect.

• Grabpen&papertowritelastminuteupdatesfortheservice.• CheckyourCD/MP3recorderdevicemakingsureisreadyfortheservice(if

applicable)


• Beattentive,listen&communicate• Followwhat’shappeningonstage,passingoninformationtotheOperatorand

TD.• CommunicatewithyourOperatortolearnwhatinformationisrelevanttothem.

- Communication• Communicationismorethanjustpassingoninformation,butmakingsureits

receivedandunderstood.Keepinformationclear,concise,andrelevant.• Becontactableoncomsallthetimes,listeningandrespondingto

communication.Neverbeoffcomswithoutyourteamleader’spermission

HelpyourTeam

§ DuringService,bewithyourheadsetonallthetimeandbeattentivetoalltheconversationsandcallsthatarebeingdone.


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COMMSLanguageWHOareyou/WHOareyoutalkingto?(“FrontofHousetoStage”)RECEIVEthemessage(“StageCopy”)MESSAGE(“CanwepleasegetaconfirmationontheSetListforToday?”)RESPONSE(Either“Standby”ifunsure-allowssendertoknowmessagewasreceivedbutthereisnoreadyresponse.Orifready-“Copythat.Setlistis....”)AlwaysRespond(“FOHCopy”,“FOHStandby”,“FOHConfirmed”)ifitpertainstoyouandAlwaysRELAYrelevantinformationtoEngineer.(“RX3onStandby.”)(“RX3onstage”)(“MDchangedaltercallsongto...beingleadby...”)etc...ACKNOWLEDGE(Confirmed???)AcknowledgethereceivedinformationandCopyback.(“FrontofHouseCopies.Thanks.”)or(“Copythat”)ifindirectaddresstoyou.AlwayscheckwiththeTDandOperatorbeforegoingoffComs ENCOURAGEUsetheserviceyouareonasanopportunitytoencouragethewholeteamwherethingsaregoingwell,andhelpsupportwhereneeded.DebriefifnecessaryandhelpbringperspectivewherethingsneeditafteraServiceorEvent


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o SayHitoyourTeamo Checkyourcommspanelandcommunicationwithotherteamso Checkrecordingdevice.

SOUNDCHECK

o Learnhowsoundcheckflowo Understandthecallsfromotherteamsandletoperatorsknowo Beawareofhowcommunicationbetweenteamflows.

REHEARSAL

o BeattentivetoanyextracallorissueifappearsSERVICE

o Bereadytorecord(FOH)o Participateactivelypointingoutthingsyouthingarenotworkingcorrectly.o Activelycommunicatecallsforanyoftheoperatorsandgivemessagecomingfrom

otherteams.


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STAGEHANDTheStageHandistheonstagefacilitatorforanyrequestthatpastorsandSPmighthave.Hastohavegreatcommunicationskillstopassinformationclearandontime.EXPECTATIONSRehearsals/Soundcheck

- BeforeSoundcheck(First15MinutesofaServiceCall-Time)• GreetyourfellowteamMembers• HavecomsON,Tested• Makesuretohaveallyouneedfortheservice

- DuringSoundcheck

• Makesureyourareaisclean,organizedandbereadytodoyourjob.§ Bereadytohelpbydeliveringanyextraelements(Mics,cables.)§ Preparesonglistwithwhoisleadingandwhatkeyisitgoingtobesing.

Organizethevocalistallocation.§ Makesureenoughcopiesareprintedanddeliveredtoallrelevantpositions

(Audio,musicians,TV)§ Alwaysthinkahead.

- AfterRehearsals

• Ensurestageiscleanandtidy• Organizestools,tables,water,andallelementsthatareneededfortheservice.

- Services

• UnderstandandknowindetailtheVenueyouareservingin.(whattodo,wheretofind,wheretogo,etc)

• Youropinionisalwaysimportant,youcanalwayspointanissuethatyoumaybeawareofthatyourteammayhavemissed.

• Anticipatebeforeserviceo Haveafullunderstandingofwhatisneededfortheservice.(extra

elements,stools,boards)o Whatservicecomesafter?o HaveconstantcommunicationwiththeSMwhenthereissomethingto

bringonstageo HaveanewChristiansbibletohandaftertheAltarCall

- Communication

o Communicationismorethanjustpassingoninformation,butmakingsureitsreceivedandunderstood.Keepinformationclear,concise,andrelevant.

o Becontactableoncomsallthetimes,listeningandrespondingtocommunication.Neverbeoffcomswithoutyourteamleader’spermission

HelpyourTeam

§ Chaseinformationforthelineupfortheservice(thishelpingyoutoorganizeaheaddrinksneeded,stools)


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o RememberyourFirst15o SayHitoyourTeamo TestcommunicationswithSM

SOUNDCHECK

o Havealooktoyourlineupandpreparenecessarydrinkso Beawareofhowcommunicationbetweenteams.

REHEARSAL

o Organizethesonglistwithnamesandkeysandmicallocationonit.o Cleanyourspaceandorganizeallelementsthatarenecessarytomakeservicehappen.o Organizeyouspace,bringoutalltheresourcesandelementsyouneedfortheservice

AFTERREHEARSAL

o DoublecheckBatterylevels.o Doublecheckyoursonglistafterrehearsalisdone,withtheWorshipLeaderorMDo Cleanstage

SERVICE

o Alwaysbeonstandbyclosetostage,incaseyouneedtojumponstagetobringsomethingon.

o Eyesonstageallthetimeo Participateactivelypointingoutthingsyouthingarenotworkingcorrectly.o BereadytoansweranyquestionthatmaycomefromSM.


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STAGEMANAGERTheStageManageristheretofacilitateallmovementsofteamonandoffthestage,aswellastheactivelypreemptingtheirfellowteambycommunicatingwhatis,orisabouttohappenonstage.Beyondthiswehelpanyrequestfromaserviceproduceroraspeakeronstage.Asastagemanager,timing,communication,andtactareallkeytotherole.Thisensuresallservicesflowsmoothlyandarefreefromvisualoraudiodistraction(suchasamicnotbeingcalled).EXPECTATIONSRehearsals/Soundcheck

- BeforeSoundcheck(First15MinutesofaServiceCall-Time)• GreetyourfellowteamMembers• PickupComsandheadsetsandensureComsareworking.• Setupatablewithhoney,hotwater,anddisposablecupsforvocalteam.

- DuringSoundcheck

• Ensureyourareaisneat,tidy,andfreeofanythingnotrequiredforservice• Organizeallrequiredresourceforservice• Preparesonglistswiththesongorder,whoisleadingwhichsong,thesongkey,as

wellasalistofvocalallocationsfortheservice.• Printdistributeenoughcopiesforeveryoneservingonteam(Audio,Lighting,Team

Onstage,Video)• Payattention–communicatemicchanges,songchanges,andothercommunication

relevanttotherehearsal.• Organizeandhavereadyanyadditionalequipment,props,stools,pulpitsor

whateverelseisrequiredforrehearsalsoranyelementoftheservice.

- Afterrehearsal• Tidycablesonstage,removerubbishoranythingnotrequired.• Clean/Sweep/Vacuumstageandensuetheplatformisreadyforservice.• Setoutpastors’waters,mintsandtissues

- Services

• UnderstandandknowindetailstheVenueyouareservingin.(whattodo,wheretofind,wheretogo,etc)

• Youropinionisalwaysimportant;youcanalwayspointanissuethatyoumaybeawareofthatyourteammayhavemissed.

• HaveanewChristiansbiblereadytogivethespeakeraftertheAltarCall• DuringService,keepawatchonstageatalltimereadytorespondappropriatelyto

anythingthatcouldcomeup.


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- Communication

• Communicationismorethanjustpassingoninformation,butmakingsureitsreceivedandunderstood.Keepinformationclear,concise,andrelevant.

• Becontactableoncomsallthetimes,listeningandrespondingtocommunication.Neverbeoffcomswithoutyourteamleader’spermission

• CommunicatewithTD’s,SPifnecessary.ENCOURAGEUsetheserviceyouareonasanopportunitytoencouragethewholeteamwherethingsaregoingwell,andhelpsupportwhereneeded.DebriefifnecessaryandhelpbringperspectivewherethingsneeditafteraServiceorEvent


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o RememberyourFirst15o SayHitoyourTeamo Testcommunicationsbetweenteams

SOUNDCHECK

o Havealooktoyourlineupandpreparenecessarydrinkso Beawareofhowcommunicationbetweenteams.

REHEARSAL

o Organizethesonglistwithnamesandkeysandmicallocationonit.o Cleanyourspaceandorganizeallelementsthatarenecessarytomakeservicehappen.o Organizeyouspace,bringoutalltheresourcesandelementsyouneedfortheservice

AFTERREHEARSAL

o OrganizeyourMCmicsallocationandconfirmitwiththeoperators.o DoublecheckBatterylevels.o Doublecheckyoursonglistafterrehearsalisdone,withtheWorshipLeaderorMDo Cleanstage

SERVICE

o Alwaysbeonstandbyclosetostage,incaseyouneedtojumponstagetobringsomethingon.

o Beclearwhenmakingcalls(standbyormutemics)o Eyesonstageallthetimeo Participateactivelypointingoutthingsyouthingarenotworkingcorrectly.o BereadytoansweranyquestionthatmaycomefromSPorTD


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STAGETECHNICALDIRECTOR“TD”

TheTDistheonstagefacilitatorbetweenpastors,events,creativeproducers,musiciansandotheroperators.ATDmusthavegreatcommunicationskillsandbeabletopassoninformationtoteamsclearlyandontime.ATDalsoknowshowtofillthegapifcommunicationfallsthrough.EXPECTATIONSRehearsals/Soundcheck

- BeforeSoundcheck(First15MinutesofaServiceCall-Time)• GreetyourfellowteamMembers• HavecommsON,tested(StageAnnounce,FOHandMons)• Haveasolid10minutesforMCmics/HS• Stageclean,tidyandlinesallruncorrectforsoundcheck(beawareofanyextra

elementsrequiredfortheservice)

- DuringSoundcheck,• EverySoundcheckhasaRhythmandaflow…It’saTD’sresponsibility,toknow

why.• Understandpriorities,andhowmuchtimeshouldbegiventoeachelement.• Thestructureyouchecklines,isthestructureoperatorsmakemixes(drums,bass–

foundation…vocalsaretheleadontopofeverything)• HowtodoagoodMiccheck(understandwhyMCmicsareimportant)• Whatisexpectedofeachteam• Knowhowtocommunicatebetweenteams.• Keepthemomentumgoing.ifanissuepopsup,don’tstopcheckinglinesbecause

youarefixingtheissue.Rathermoveontoanotherelementandthencomeback.• Informteamsofandbereadyforlinkcheck.• CheckmicrophonesforRFandpowerlockandbatterylife.• WhenRehearsalisdonemakesurestageisclear,tidy,presentableandreadyfor

service• Alwaysthinkahead.

- Services• Whatisthe“Sound”ofyourService?• Knowyourroom.• Youropinionisalwaysimportant;youcanalwayspointanissuethatyoumaybe

awareofandyouroperatorshavemiss.• AmserviceshavedifferentdynamicsthanaPmservice.• Haveafullunderstandingofwhatisneededfortheservice.(extraelementslike

instrumentsorBv’s)• Whatservicecomesafter?


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- Communication



• CommunicatewithMD’s,StageManagersifnecessary.Also,communicateandexplaintoteamleaders.

• Ensureallteamsisfullycontactable



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o RememberyourFirst15o SayHitoyourTeamo Testcommunicationsbetweenteamso Doublecheckbatteriesonallmics

SOUNDCHECK

o Mc&HSmicso Keepthingsmoving.Ifafaulthasyoustuck,movetheteam

ontoanotheritemtocheckwhileyoufixtheissueandthenreturntoito Understandhowtomakeitflowbettertohelpalltheteams.o Beawareofhowcommunicationflowsbetweenteams.o Pushwherenecessary(rememberyouaretheonewhorunstheshow)Nooneelseis

lookingattheschedule,soyouarekeepingpeopletoaschedulethatwillbenefitthewholeteam.

REHEARSAL

o Pre-emptlinkchecks(lettheMDknow10-15minutesbefore)o Workwithyouroperatoronhowtomakerehearsalbetter.

SERVICE

o Alwaysbeonstandbyclosetostage,incaseyouneedtojumponstageandfixanyfaulto Eyesonstageallthetimeo Participateactivelypointingoutthingsyouthingarenotworkingcorrectly.o BereadytoansweranyquestionthatmaycomefromCP(youalwaysneedtohavean

answertoanyissuethatpopsout


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STAGETECHNICALDIRECTORAssist“TDAssist”

TheTDAssististheonstagefacilitatorbetweenmusicians,operatorsandTD.HastohavegreatcommunicationskillstopassinformationtotheTDclearandontime.UnderstandandbefamiliarwithStagesignalflowandtechnicallanguage.EXPECTATIONSRehearsals/Soundcheck

- BeforeSoundcheck(First15MinutesofaServiceCall-Time)• GreetyourfellowteamMembers• HavecommsON,TestedwithTD• HelpTDwithMiccheck,handlemicstocheckasnecessary• Stageclean,tidyandlinesallruncorrectforsoundcheck(beawareofanyextra

elementsforpatching)helpbringingcablesasneeded.

- DuringSoundcheck,

• LearnhowtheSoundcheckflowso Orderofcheckinglineso HowtodoagoodMicchecko Whatisexpectedofeachteam

• Understandhowcommunicationworkbetween,Band,FOHandtheMonitorEngineer.

• WhenRehearsalisdone,checkallyourlinesandmakesurestageisclear.• Alwaysthinkahead.

- Service

• Whatisthe“Sound”ofyourService?• Knowyourroom.• Youropinionisalwaysimportant;youcanalwayspointanissuethatyoumaybe

awareofandyouroperatorshavemiss.• AmserviceshavedifferentdynamicsthanaPmservice.• IfneededhelpSMbringingthingsonstage• Anticipatebeforeservice• Haveafullunderstandingofwhatisneededfortheservice.(extraelementslike

instrumentsorBv’s)• Whatservicecomesafter?


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- Communication



• CommunicatewithTD’s,toknowwhatisnexttobedoneandhowtodoit.ENCOURAGEUsetheserviceyouareonasanopportunitytoencouragethewholeteamwherethingsaregoingwell,andhelpsupportwhereneeded.DebriefifnecessaryandhelpbringperspectivewherethingsneeditafteraServiceorEvent


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o RememberyourFirst15o SayHitoyourTeamo Testcommunicationsbetweenteamso Doublecheckbatteriesonallmics

SOUNDCHECK

o Mc&HSmicshandletoMDtocheckitasnecessary(checkbatteriesandlockthem)o Understandhowtomakeitflowbettertohelpalltheteams.o Beawareofhowcommunicationbetweenteams.

REHEARSAL

o WorkwithyourTDonhowtomakerehearsalbetter.o Bringextracableswhenneeded

SERVICE

o Alwaysbeonstandbyclosetostage,incaseyouneedtojumponstageandfixanyfaulto Eyesonstageallthetimeo Participateactivelypointingoutthingsyouthingarenotworkingcorrectly.


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LINKWHYDOWELINKCHECK?HillsongChurchisonehousewithmanyrooms.Linksfromapurelypracticalstandpoint,enableonemessagetobeheardinmanylocationsatthesametime.Butbeyondpractically,theyenableustohaveahousethatisunified,aswellasmakingitpossibleforthecongregation–regardlessofwheretheyare-feelliketheybelongtosomethingmuchbiggerthan“theircampus”.Wecan’talwayspredictorknowinadvancewhenwearelinkingandwhereto,sowemakesuretheyaretestedandavailableforuseinanygivenservice.Wedothisbytestingthelinkandensuringeverycampusistransmittingandreceivingaudioandvideocorrectly.Weallocate15minutestoachievethisinrehearsal.LinkCheckProcedure

• Knowtheprocesso Currently,linksarecoordinatedviaimessage.Thereisalinkcheck

groupwherewestarttheconversationonwhenwearecheckinglinks,whatorderwearecheckinglinks,aswellashighlightingissuesbeforewegettolinkchecktime.

o 15-20minutespriortolinkcheck.Allcampus’shouldconfirmtheyareupandrunningwithAudioandVideo.

o EnsuretheMDisawareofthetimeallocatedtolinkcheck,andhelpthemstructurerehearsalorsoundcheckstosupportthisifnecessary.

o 5minutespriortolinkcheck,allcampus’shouldhavethe“hostcampus”–oftenHills–onscreen.

• Howtodoito UsethesamemicasthepreacherorMCuseduringtheactivelink,

makingsurepropermictechnique.o Makesureyourcampusissendinganappropriatecamerashot–closeup

shotfordetermininglipsync.o Passonanyfeedbackyouroperatorsmighthave,throughmic,tothe

relevant.o ConfirmthatFOH,Monitor’s(&Broadcast)arehappywithwhattheyare

receivingbeforemovingontothenextcampus.o Eachcampusshouldtakepersonalresponsibilityforwhattheyare

sending,aswellasreceivingfromothercampus.ThismeansmakingsureeachcampusishearingALLothercampus.

o Thereisalwaysanaudience.Linkchecksinvolvemorethanjusttechnicalteams.Thisshouldbereflectedinthewaywecommunicateacrossthelink.


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SoundcheckPracticalitiesWhydowestructuresoundchecksthewaywedo?

1. Weultimatelywanttoreleasetheplatformteamtodowhattheyarecalledto,withoutthemconcerningthemselveswiththedetailsofourresponsibilities.

2. Everyserviceismadeupofdifferentmomentsalllinkedtogethertocreateaunifiedexperience.Soundchecksarestructuredastheyaretoensureeachengineerhashadtheopportunitytoandtimetotesteverythingtheyneedtosuccessfullynavigateacompleteservice.

3. Conveythemessagefromtheplatforminbothclearlyinbothspiritandcontentwithoutthedistractionoftechnicaloroperationalshortcomings.

RehearsalScheduleshouldbelike…0:00--CreativeTechnologyCrewReadytoGo.

• Powerupthesystem&performappropriatetests• Testalllinesofcommunication(coms/talk-back/MDmicsetc)• CompleteMC/Preachmicchecks--Knowyourheadroomyouhaveonamic,and

alwayscheckworstcasescenario(preacherspeakingfromthefloor)• CheckMicplacementsoninstruments–(performedbyFOHwithinputfromother

engineerswhereneeded)0:15--BandCheck(Drums,Bass,RemainderofBand,Tracks,Click)

• Drumcheck• Basscheck• Gtrscheck• Keyscheck• Trackscheck• Liveclickcheck• Bandcheck(bandplayafamiliarsonggivingFOH/Monitors/Broadcasttimeto

establishmixes)• BandIn-Earsadjustments-Monitors(vocalsloadontostageatthistime)

0:45--VocalCheckandFirstSong,followedthenbyinitialmixadjustments.

• Vocalcheck-FOH/Monitors/Broadcast• Band/VocalCheck(bandandvocalsplay/singafamiliarsongandmixesare

establishedfurther)-FOH/Monitors/Broadcast*• VocalsIn-EarsCheck-Monitors

0:55--WholeCreativeTeamBriefing1:05--LinkCheck1:20--Rehearsal/HandovertoMD1:53--Band/voxplayfirstpartoffirstsong


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1:55--PostRehearsal• Band/voxclearstage• PreachLookcheck• CheckVideos• TidyStage• Batterychangeforwirelesscomponents• DoorsOpen• Fittingofheadsetmicifneeded

2:05--DoorsOpen

creative technology team manual 16-1-17 · 2017-04-13 · hillsong creative technology team manual...

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