credit card mess

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    Todays Roadmap

    Defining the MessAlphabet Soup

    Operational Options and RiskAlternative Payments

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    Motivation

    Credit Cardassociations are

    concerned! Fraud

    Identity Theft

    Business Model

    In 2005

    Fees collected frommerchants: $48.6 billion

    Average fee 2.2% persale for Visa andMasterCard

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    An Unprecedented Event

    December 2006: Visaholds a Payment

    Application VendorConference

    83 companies attended

    11 companies from the

    parking biz

    John Van Horn arrangedmeetings before and afterthe VISA conference for

    the parking industryattendees

    Complus Data Innovations

    Digital Payment Technologies

    Federal APD

    Hamilton Manufacturing

    IntegraPark

    Parkeon

    Scheidt & Bachmann

    SKIDATA

    T2 Systems

    VenTek

    Zeag USA

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    Whos Who in the Zoo?

    Card Association

    Cardholder Merchant

    AcquirerIssuer

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    Transaction Authentication

    Card Association

    Cardholder Merchant

    AcquirerIssuer

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    How the Benjamins Move

    Card Association

    Cardholder Merchant

    AcquirerIssuer

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    Todays Roadmap

    Defining the MessAlphabet Soup

    Operational Options and RiskAlternative Payments

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    Most Common Acronyms

    CISP, SDP, DSOP, DISC

    Individual security programs from Visa,MasterCard, American Express, and Discover.These have mostly been replaced by PCI DSS,however the terms are still floating around.

    PCI DSS Payment Card Industry The association created

    by Visa, MasterCard, American Express, JCB, andDiscover to set industry standards.

    Data Security Standard. The digital dozenitems associated with providing data security.

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    YAA (Yet Another Acronym)

    CVV2

    Card Verification Value This is a 3 or 4 digitnumber used for fraud prevention. Its printedon the card, but not found in the mag-stripe.

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    More Acronyms (Payment)

    ACH

    Automated Clearinghouse An inter-branchbanking standard for handling large batches ofsmall transactions.

    HTTPS

    Hypertext Transfer Protocol (Secure) Thetechnology used to ensure web page data cantbe snooped.

    Gateway Not an acronym, but a common term. It is the

    software or application that talks to a processor.

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    Even More Acronyms (Security)

    AVS

    Address Verification System A system to ensurethat the cardholders provided address matchesthe one on file.

    PABP

    Payment Application Best Practices Guidelinesto assist software developers and vendors tocreate secure payment applications.

    QSA Qualified Security Assessor Any company

    approved to provide certification of PCI DSScompliance.

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    Todays Roadmap

    Defining the MessAlphabet Soup

    Operational Options and RiskAlternative Payments

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    PCI DSS Compliance

    PCI DSS (Payment Card Industry DataSecurity Standard) is a combination of twothings:

    Softwareused for

    transaction

    processing

    Merchantssupporting

    network and

    environment

    PCI DSS

    Compliance

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    PCI Compliance Elements

    1. Build and maintain a securenetwork

    2. Protect card holder data

    3. Maintain a vulnerabilitymanagement program

    4. Implement strong accesscontrol measures

    5. Regularly monitor and test

    networks6. Maintain an information

    security policy

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    Your Payment Gateway

    What is a Gateway?

    Merchant chooses gatewaysoftware to connect one (ormore) Acquirers

    Authentication Options:

    Dial-up (phone)

    Dedicated line (phone)

    Cellular data (wireless)

    Internet (agnostic)

    Merchant

    Acquirer

    Gateway

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    Payments

    Card Present versus Card NotPresent

    Card-not-present is consideredat higher risk of fraud, so itcarries higher fees

    Signature Requirement New rules allow transactions

    under $25 (and card present) tobe processed without asignature.

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    Three Elements of Authentication

    Any one ofthesealone isthought ofas weak

    security. Two (or

    more) areconsideredto strongsecurity.

    Something you

    HAVE

    Something you

    KNOW

    Something you

    ARE

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    CVV2: the Good, the Bad, and the Ugly

    Good

    A CVV2 code is a way of trying to ensuresomething you know in addition to somethingyou have.

    Bad

    You only have the something you know whenyou have the something you have. So is itreally a second security element?

    Ugly Fraudulent web sites collect and save this data

    anyway, sell it on the open market.

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    Biometrics? No thank you!

    Biometrics

    Using finger and palm prints, retina and voicescanning, facial and gait recognition

    Problems:

    Not all biometrics are unique (example: twinshave the same fingerprints)

    If compromised your biometric is invalid forever and you cant change it!

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    Todays Roadmap

    Defining the MessAlphabet Soup

    Operational Options and RiskAlternative Payments

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    Credit Card Competition

    The weakness of credit cards are creatingopportunities for competitors:

    Micropayment Aggregators

    Pay-by-cell

    PayPal

    Smart Cards, RFID, and e-Wallet

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    Micro-payment Aggregators

    Aggregators attempt togroup payments

    together to reducetransaction fees.

    Advantages

    Reduced transaction fees

    Parker access topayment history

    Loyalty program

    Disadvantages Only provides value

    when there are multipletransactions on the samecard within a given time

    Slight delay insettlement

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    Pay-by-Cell (PbC)

    Advantages:

    Augments usage of existing single-spacemeters (and other metering devices)

    No additional cost to the parking office toimplement this offering (PbC company

    usually provides the signage andadvertising).

    Works with multiple zones, rates and tariffs.

    Disadvantages Completely dependent on real-time wireless

    handheld enforcement.

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    PayPal

    PayPal is the standardfor Internet money.

    End of 2006 there were133 million accounts(most active)

    PayPal processes moretransactions annually

    than American Express!

    How PayPal works: Online customer creates

    an account, puts moneyin the account using acredit card.

    Money is drawn from theaccount as the customermakes purchases online(or can draw off a creditcard).

    Recent expandedofferings:

    Send money online Text to Buy

    Online debit card

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    Smart Cards, RFID, and e-Wallet

    Smart Cards

    Though capable of so

    much more, these areprimarily being used aselectronic wallets.

    Money is loaded ontothe card electronicallyand debited with eachuse.

    RFID tags are uniqueidentifiers associated

    to a users account PayPass

    SpeedPass

    E-Z Pass

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    Questions

    Thank You!