credit management works

8/2/2019 Credit Management Works

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2 2007 UBEX Corporation and TIBCO Software Inc. .

Agenda

Introduction

Process Overview

Issues

Solution Overview

Challenges

Costs/Benefits of Implementation

Conclusions

Q&A


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TIBCO Software Inc.

TIBCO Software Inc. is a leading business integration andprocess management software company that enables real-timebusiness.

With over 2,500 customers, TIBCO has given leadingorganizations around the world better awareness and agility

what TIBCO calls The Power of Now.

TIBCO is recognized by top analysts for both market andtechnological leadership in service-oriented architecture (SOA)and business process management (BPM) domains.

Visit www.tibco.com for more information
http://www.tibco.com/http://www.tibco.com/


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Process Overview

Prospects/customers Sales Team

Customers

CreditManagement

team

Recommendation

Decision


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Terminology

Party A party is a person, organization, or collection ofparties that can enter into relationships with other parties.

Customer/Account The accounts are associated to the

party and all transactions (orders, invoices etc.) are linked

to account. Sites The locations (seen as addresses on customer

form) are sites. E.g. Bill To, Ship To etc.


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Current Scenario

Party

(3COM LA)

Customer/

Account

Bill toSite

Parent Party3COM(Parent)

Parent Customer/

Account

Reporting

Relationship

Credit Limit at

Customer level in

different currencies

Party

(3COM EU)

Customer/

Account

Bill toSite


7/267 2007 UBEX Corporation and TIBCO Software Inc. .

Issues

Business Issue

No global visibility of credit worthiness at customer parent level

Credit approval is manual

SOX documentation

Occasional occurrence of shipping goods to bad debt customers Delay in the shipment due to delay in the credit validation of the

customer

Possibility of storing redundant customer Credit data

Possibility of data entry error

Disconnected and manual processes


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Future Scenario

Credit Limit at parent party

level in USD will be shared bygroup of customers in hierarchy

Party Relationship

Party

(3COM LA)

Customer/

Account

Bill toSite

Parent Party

3COM(Parent)

Parent Customer/

Account

Party

(3COM EU)

Customer/

Account

Bill toSite

Bill toSite (Optional)


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Solution Options

Option Advantages Disadvantages

Implement 3rd PartySoftware

Short implementation time Disparate systems

Licensing cost

Retraining of users

Enhance existing system Proprietary processes supported Long development time

Implement Oracle CreditManagement

Short implementation time

Product flexibility helps supportproprietary processes

Retraining of users

New module


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Oracle Credit Management

Oracle Credit Management, a member of receivables and

revenue management helps to improve the timeliness of the

credit decision making process based on the credit data

collected for customers and prospects. It helps to achieve:

Established credit policies and standards for customers and

prospects across the enterprise Periodic credit review and assessments

Flexible credit scoring models for customers and prospects

Monitor existing customers payment practices throughout the

business relationship

Seamless integration with Dun & Bradstreet


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Solution Overview

Prospects/customers Sales Team

Customers

CreditManagement

team

Recommendation

Decision


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Processes Supported in OCM

Credit limit at the parent party level

Approval process within Oracle

Automated on-Line Credit Application

Checklist to identify required and optional data points to be

collected during a credit review User-defined credit scoring models

Case folder, central repository for credit review information

Recommendations for each credit applications

Performance measurements of customers

Single currency credit limit (USD) in a multi-currency setup

Periodic credit reviews


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Implementation Features

Credit limit for group of customers at the parent party level

Parent Party level credit limit in single currency

Classify customers for credit - High risk, Medium risk, Low risk

Multiple checklist for combination of Credit Classifications and reviewtype

Automate recommendations for low risk customers

Intelligent Review and Approval Routing

Credit applications for review and approval by region (US, APAC, EMEA)

Enable credit application approval from multiple credit managers

Custom programs Facilitate initial credit limit determination

Build customer relationship programmatically

Automation of initial credit application


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Setup Credit Scores


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Setup Checklists


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Setup Credit Analyst Assignments


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Credit Application


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Analysis Case Folder


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Analysis - Case Folder Review


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Performance Review


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Challenges

Relatively New Module Customizations specific to TIBCO

Credit worthiness management modeling

Defining new business process Coordination and Training globally with different

business units


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Benefits of Implementation

Completely integrated credit review and approvalprocess

Real time information available

Minimized data entry error

More in sync data

History of credit increments

Sox related requirement fulfilled

Better customer relationship


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Costs of Implementation

Infrastructure No additional hardware and instance

Licensing

No additional licensing required for users

Implementation

Implementation time is short

Training

Minimal


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Conclusions

Better business process Improved productivity

Assessing credit ahead of time helps to make better

business decisions


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Ubex Corporation

Ubex Corporation is a premier provider of end-to-end solutions

based on Oracle Applications

Ubex is an Oracle Certified Partner

Visit Booth # 14 today or www.ubex.com for more information

Enter for a chance to win Nintendo Wii !!!
http://www.ubex.com/http://www.ubex.com/


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credit management works

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