crestron fusion® release notes - cdn-docs.av-iq.comcdn-docs.av-iq.com/other//sw-fusion-em_release...

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Crestron Electronics, Inc. Page 1 Crestron Fusion® Release Notes I. Introduction II. Software Upgrades III. Revision History IV. Known Issues V. Hardware & Software Requirements VI. Additional Software Requirements VII. Getting Started VIII. Licensing I. Introduction The Crestron Fusion® enterprise management platform enables organizations to monitor and manage AV equipment, BMS, room scheduling, lighting, shades, climate, and energy consumption from a single platform. You can deploy Fusion RV® (RoomView), Fusion EM® (Energy Management) or both, based on organizational needs. Fusion RV® enables facility and IT managers to centrally monitor, manage, and schedule AV presentation, video conferencing and capture resources. It can track device and room usage to schedule routine maintenance, provide real-time remote technical support and receive instant alert notifications. Robust reporting features provide data to make more effective purchasing and scheduling decisions. Fusion EM® manages and monitors renewable and sustainable energy sources in real-time and displays historical usage data for day, week, month or year. It also provides environmental control, including lighting, shades and climate to intelligently integrate with room scheduling and occupancy levels for greater energy savings. Fusion EM® is able to track the building's carbon footprint while enabling facility managers to easily analyze energy consumption. For assistance with Fusion, please contact Crestron's True Blue Technical Support team by calling 1-888- CRESTRON or by sending an email to the dedicated Crestron Fusion® Support Group (FSG) at [email protected] . II. Software Upgrades Crestron Fusion® 10 can be installed as an upgrade from Creston Fusion version 9.2 or 9.3. Upgrading from version 8.5 or earlier will not work. The installer will remove the previous version while upgrading your existing database. All of your existing data will be maintained, except for historical meeting information which will have to be back-filled by a separate process (see below). If your existing version precedes version 9.2, an upgrade to 9.3 is required as an intermediate step before upgrading to Crestron Fusion® 10. In addition, if your previous version comprised of three databases (main, log, and report databases), those three databases must be merged into one database. Contact the Fusion Support Group for assistance.

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Page 1: Crestron Fusion® Release Notes - cdn-docs.av-iq.comcdn-docs.av-iq.com/other//SW-FUSION-EM_Release Notes.pdf · Fusion EM® is able to track the building's carbon footprint while

Crestron Electronics, Inc. Page 1

Crestron Fusion® Release Notes

I. Introduction II. Software Upgrades III. Revision History IV. Known Issues V. Hardware & Software Requirements

VI. Additional Software Requirements VII. Getting Started VIII. Licensing

I. Introduction

The Crestron Fusion® enterprise management platform enables organizations to monitor and manage AV equipment, BMS, room scheduling, lighting, shades, climate, and energy consumption from a single platform. You can deploy Fusion RV® (RoomView), Fusion EM® (Energy Management) or both, based on organizational needs.

Fusion RV® enables facility and IT managers to centrally monitor, manage, and schedule AV presentation, video conferencing and capture resources. It can track device and room usage to schedule routine maintenance, provide real-time remote technical support and receive instant alert notifications. Robust reporting features provide data to make more effective purchasing and scheduling decisions.

Fusion EM® manages and monitors renewable and sustainable energy sources in real-time and displays historical usage data for day, week, month or year. It also provides environmental control, including lighting, shades and climate to intelligently integrate with room scheduling and occupancy levels for greater energy savings. Fusion EM® is able to track the building's carbon footprint while enabling facility managers to easily analyze energy consumption.

For assistance with Fusion, please contact Crestron's True Blue Technical Support team by calling 1-888-CRESTRON or by sending an email to the dedicated Crestron Fusion® Support Group (FSG) at [email protected] .

II. Software Upgrades

Crestron Fusion® 10 can be installed as an upgrade from Creston Fusion version 9.2 or 9.3. Upgrading from version 8.5 or earlier will not work. The installer will remove the previous version while upgrading your existing database. All of your existing data will be maintained, except for historical meeting information which will have to be back-filled by a separate process (see below). If your existing version precedes version 9.2, an upgrade to 9.3 is required as an intermediate step before upgrading to Crestron Fusion® 10. In addition, if your previous version comprised of three databases (main, log, and report databases), those three databases must be merged into one database. Contact the Fusion Support Group for assistance.

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Directory Structure:

All files that comprise Crestron Fusion® 10 are consolidated into one folder: C:\Program Files\Crestron\Fusion

Fusion Services Manager and Configuration Manager logs are stored in: C:\Program Files\Crestron\Fusion\Logs The Crestron Fusion® Services Manager will create all Crestron Fusion® instances in: C:\Program Files\Crestron\Fusion\FSM\Instances Logs for each of the Crestron Fusion® services are stored in: C:\Program Files\Crestron\Fusion\FSM\Instances\Fusion\Logs END OF SUPPORT NOTICE: Crestron Fusion® 10 is not supported on Microsoft Windows Server 2008 prior to R2 (original release). Crestron Fusion® 10.0 was the last version to support Microsoft Exchange 2007 prior to SP1. Crestron Fusion® 10 no longer supports WebDAV. The user interface option will be removed in a future release. Database Access and Credentials: Certain levels of database access are required depending on the operations being performed in the database. In general, the account accessing the SQL Server database needs DB_OWNER rights for all runtime operations. This includes (but is not limited to) operations performed within the setup interface for creating, editing, deleting, and moving objects such as nodes, rooms, and assets. Modifying the database schema itself, or changing the authentication model of the application, requires the account accessing the database to be elevated to SYSADMIN rights. The conditions under which SYSADMIN rights are needed are as follows:

Creating a new database

Upgrading an existing database

Changing client authentication between forms and Windows

Performing a “Force DB Update” operation

Once any of these operations are complete, the account accessing the database can be reverted to DB_OWNER rights only.

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III. Revision History

Version 10.2.10.218

New Features:

Crestron PinPoint™: iPhone application for room searching, booking, and schedule management.

Crestron InSite™: 3D building view of room status including online status, occupancy, lights, critical alerts and more.

Attribute Forwarding: Rules-based engine to post incoming room attribute changes to an external web service.

Exchange Managed API: Full support for Office365 mailboxes based on Microsoft’s streaming notification technology.

Enhancements:

Database

SQL 2014 supported.

Configuration Manager

“Use Specified Account” is now the default option on the first page of the installer for setting service credentials. If Local System is selected, only SQL authentication will be allowed for the database connection.

“Test Connection” button now tests both Administrator and runtime credentials.

“Verbose” option added to show all messages from FSM.

Installer progress bar now shows percent complete relative to the total number of database update steps.

Web Application

General: Web client security improved to prevent unauthorized access.

General: Web client security improved to always encrypt the viewstate.

General: Online Help link added to pull-down shade, removed from About popup.

Monitoring: Default sort order for assets and rooms in monitoring is now by name in ascending order.

Outlook Add-in: Option added to automatically expand the tree when the add-in is opened.

Reporting: Rooms by Node report can be customized to include user-selectable room custom fields.

Reporting: Meetings by Room report includes option to overlay meetings that are occupied with scheduled meetings.

Reporting: Asset reports can be customized to include user-selectable asset custom fields.

Reporting: Data Values Analog report can be aggregated by current value.

Reporting: Report titles can be customized.

Reporting: X-Axis scaling improved.

Reporting: Color scheme improved.

Reporting: Report details include group totals.

Reporting: Subtotals have been added to most reports.

Reporting: Improvements were made to the Energy Peaks by Room report to enhance readability.

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Scheduling: “Organizer SMTP” was added to schedule response XML.

Setup: Symbol discovery supports user-specified ports, both unsecured and secured.

Setup: Bulk edit of rooms to add people in roles now supported.

Bug Fixes:

Corrections made to several language translations.

Resolved an issue with FIPS compatibility.

Resolved an issue where the reported value of temperature in Celsius was truncated, causing an incorrect value.

Resolved an issue where the reported humidity value in Fusion EM did not scale between 0-100%

Resolved an issue where the “Lights Off” button in Fusion EM did not always work correctly.

Resolved an issue where resolved the Recall Share Preset combo box was prevented from populating properly.

Resolved an issue that prevented proper installation on German Fusion servers.

Resolved an issue where meetings would not get displayed properly after upgrading from version 9.x to version 10 for the internal calendar provider.

Resolved an issue in energy reports that caused the incorrect baseline value to be displayed.

Resolved an issue that prevented the trimming of a recurring meeting instance if the meeting was not checked into.

Resolved an issue where multi-room, recurring Lotus Notes meetings were not deleted properly.

Resolved an issue where the link in the Meeting booked email was not correct.

Resolved an issue where Windows Authorization from the Fusion symbol failed.

Resolved an issue that prevented a capture recording from being approved via the recording approval email.

Resolved an issue that prevented a user prompt from being displayed that allows the user to close the browser window after approving a capture recording via email.

Resolved an issue that caused the time of a meeting booked from a panel (with “push” model) to be incorrect when an Exchange room and Fusion room were in different time zones.

Known issues:

Impersonation support via the EWS:Managed provider requires a Groupware DLL patch and the All Config variable EwsUseImpersonation must be added (bit) and set to True.

In the Configuration Manager, the database server port number doesn’t populate under certain circumstances.

During Apply in the Configuration Manager, the Fusion Services Manager (FSM) error may appear in the log “user isn’t of sys admin type” under certain conditions, even though the database installer identity was correctly specified with this privilege. Workaround: retrying the Apply is typically successful.

The installation process cannot successfully create services on an IIS Web Site other than Default.

On a room with an EWS:Managed schedule, if it was configured with a bad resource address or an Exchange server issue is preventing the calendar from being retrieved, schedule requests from the Monitoring client do not display an error and scheduling panels fail silently with an empty schedule and do not generate a critical alert.

In Google Calendar, an unsupported time zone name change from “America/Buenos_Aries” to “America/Argentina/Buenos_Aires” causes issues.

End early button has no effect on meetings in Google Calendar.

Crestron PinPoint room cannot be determined when a meeting is created in Apple iOS or OS/X.

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When Connection Type on an Asset is changed from having a connection to none, the status in the Monitoring UI is shown as offline.

Upgrade/Configuration Notes:

When using the Microsoft Exchange EWS (non-Managed) provider: o The version of Exchange server should be specified in the All Configuration setting

EwsDefaultVersion e.g. as Exchange2010_SP2. o The Microsoft Exchange EWS (non-Managed) provider is no longer supported with

Microsoft Office 365. Migrate existing rooms on an upgraded server to Microsoft Exchange EWS: Managed.

o The All Config property EWSUseOldAD is no longer supported.

When using the Microsoft Exchange EWS: Managed provider with Microsoft Office 365: o Autodiscovery is required and the server endpoint is not configurable – Crestron Fusion

uses Microsoft standard autodiscovery. Use the Microsoft Remote Connectivity Analyzer https://testconnectivity.microsoft.com/ and select Outlook Autodiscover to inspect timeouts and delays in the discovery infrastructure in order to optimize performance

o There is no service account in Cloud Edition installations. As such, each room must be configured with the UPN identity of a user ID that can manipulate the resource calendar. Your Exchange Administrator has the necessary PowerShell scripts and access to configure Impersonation for the above identity.

o Crestron Fusion must be configured for Impersonation; the All Config variable EwsUseImpersonation must be added (bit) and set to True.

When using the Microsoft Exchange EWS: Managed provider with Microsoft Exchange Server o If using more than 20 rooms, it is recommended to configure Exchange for

Impersonation. The service account that can manipulate the resource calendars must be configured for the rooms. Your Exchange Administrator has the necessary PowerShell scripts and access to configure Impersonation for the above identity.

o Crestron Fusion must be configured for Impersonation; the All Config variable EwsUseImpersonation must be added (bit) and set to True.

When installing Crestron Fusion on-premises and using the Crestron PinPoint app from the public App Store, the All Configuration setting CEMAAllowedAppsOnPrem should be set to AppStore or AppStore|Enterprise

Version 10.0.0010.649

Enhancements:

Rooms added to the database through symbol discovery now have an internal calendar by default.

The schedule response XML now includes a new <OrganizerSMTP> tag that will only reflect the SMTP address of the organizer. The existing organizer tag could be overwritten with the organizer friendly name.

Multiple performance and stability improvements were made to scheduling; including: o Reduced the number of previous months Backfill looks back from six to three. o Improved Backfill processing overhead after upgrading.

Bug Fixes:

Resolved an issue where occupancy status would not get relayed correctly to multiple scheduling panels connected to the same room.

o Requires new scheduling OOTB project for TSW, TSS panels version 2.01.06.19 or higher.

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o For scenarios where occupancy is attached to a control system, a new Fusion Room Occupancy program symbol or new Fusion Remote Room Occupancy symbol is required that will be released in an upcoming database. A new module also has been created that formats the occupancy data sent to Fusion.

Resolved an issue that prevented the user from logging into Fusion when a username contains characters from a non-Latin character set.

Resolved an issue where touch panels would not display meetings subjects for Unicode (non-Latin) languages.

Resolved an issue where meetings dragged to a different date or time in Outlook would be considered deleted in Fusion.

Resolved an issue with the link in the meeting invite email.

Resolved an issue where a non-administrative user could not edit meetings they created from the Fusion interface.

Resolved an issue with the Google provider that prevented Fusion from displaying a meeting in any room if one room invited to the meeting declined the meeting.

Resolved an issue preventing the welcome message from being saved for a preset meeting.

Resolved an issue that prevented saving an attribute when using default values.

Resolved an issue where rediscovering an existing symbol would prevent displaying current signal status in the user interface.

Resolved an issue where a program symbol would not reconnect if the existing program was reloaded to the control processor.

Resolved an issue where the room configuration response XML contained the incorrect version of Fusion.

Resolved an issue where processors would not be listed in the objects tab.

Resolved an issue that caused ad-hoc meeting captures to end prematurely.

Resolved an issue where the “Lights Off” button in the Fusion EM interface would not work properly.

Resolved an issue where the Lighting Scene and Shade Preset drop-down selections would not recognize the new selection until after the drop-down control lost focus.

Resolved an issue where time clock events defined at a node level but disabled at a room level would still send event XML to the control processor.

Resolved an issue where temperature in Celsius would not show correctly in the Fusion EM interface.

Resolved an issue where humidity would not scale between 0-100% in the Fusion EM interface.

Resolved an issue where the attribute log reports would sometimes time out.

Resolved an issue where the ‘Close’ button on the ‘Delete Items’ dialog was not completely visible.

Resolved an issue where buttons on the Add/Edit Security window were not completely visible.

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Version 10.0.0010.578

Enhancements:

Language enhancements made for Chinese (Simplified), Chinese (Traditional), and Korean.

Bug Fixes:

Resolved an issue where time clock events relative to sunrise or sunset did not have the time calculated correctly.

Resolved an issue with room occupancy status where status would show correctly in the Fusion RV interface but not in the Fusion EM environment. In addition, a related issue was resolved where the time required to refresh the room occupancy status in Fusion EM took much longer than in Fusion RV.

Resolved an issue with the Exchange EWS scheduling provider where actions would only trigger for the first occurrence of a recurring meeting.

Resolved an issue with the Google scheduling provider where a room that was double-booked would show the meeting that was not accepted instead of the actual meeting.

Resolved an issue with Google scheduling provider where a meeting instance could not be retrieved if an additional room was added to the instance.

Resolved an issue with the Google scheduling provider where adding a room to the attendee list of the meeting returned an error.

Resolved an issue with the Google scheduling provider where meetings canceled from the provider would still show as an active meeting in Fusion and on scheduling panels.

Resolved an issue with Lotus Domino provider where actions associated with a meeting would not trigger.

Resolved an issue with Lotus Domino provider where adding actions to a meeting created from the Notes client would cause the meeting to not render on the day view in Fusion.

Resolved an issue where the backfill process would cause email notifications to be sent for old meetings that were already on the calendar.

Resolved an issue that prevented the backfill process from running at the correct time.

Resolved an issue where moving a recurring meeting instance to a future date prevented scheduling panels from successfully retrieving schedules.

Resolved an issue where meetings roles would be removed for recurring meetings created from the web interface.

Resolved a database issue where attributes would not be saved if SQL Server cultural settings were configured for “British-English”.

Resolved an issue where Windows Domain authentication from a control program did not return the correct response.

Resolved an issue with the Room Utilization report where the x-axis would not scale correctly when selecting a large number of rooms.

Resolved an issue with the Meetings by Room report where the date range would show a validation error message when the start/end dates were valid.

Resolved an issue in multiple reports where the time fields did not support 24 hour format for international languages.

Resolved an issue where room utilization reports were not included in the report selection unless the application was licensed.

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Version 10.0.0010.532

Enhancements:

Windows Server 2012 R2 supported.

Configuration Manager/Fusion Services Manager: o Administrative DB credentials no longer needed to update aspects of the application that

don’t require database changes. o If the user exits the Configuration Manager without configuring an instance, a warning

message is now displayed. o If the APPLY attempt fails for any reason, the RUN button is now disabled and the user is

notified that there is a problem. o Error descriptions in the Messages display have been enhanced. o The Database Integrity Checker has been reinstated.

Enhanced application security to prevent cross-site style attacks.

TSS-752 driver version 2.1 has been added. This driver supports discrete room occupied and room unoccupied signals.

Language enhancements added for German.

Bug Fixes:

Resolved an issue with Lotus Domino for time zones in the Southern Hemisphere that observe daylight savings time.

Resolved an issue with the Database Integrity Checker.

Resolved an issue when approving a capture recording where the user would get prompted to close the browser window.

Resolved an installer issue where the Local System user was not recognized on servers running some international versions of Windows Server 2008 R2.

Resolved issues causing errors when installing Fusion on a server in a workgroup.

Resolved an issue in the Configuration Manager preventing the user from using a web site other than the Default Website.

Resolved an issue where sysadmin database rights were required when making configuration changes that did not impact the database.

Resolved an issue where a warning dialog that the user has “Pending Changes” sometimes appears when no changes to the configuration have been made.

Resolved an issue where a Test Connection that failed initially would continue to fail.

Resolved an issue where exiting the Configuration Manager while the Services Manager was not running could cause an error.

Resolved an issue where the application license could be lost when exiting the Configuration Manager.

Resolved an issue where applying passwords that include spaces or special characters could cause the installation of the Services Manager to fail.

Resolved an issue where the server account information imported from a previous version was not correctly represented in the Configuration Manager.

Resolved an issue with Exchange EWS meetings where a created meeting could not be edited.

Resolved an issue where the backfill process created excessive EWS instances for old meetings.

Resolved an issue where energy management reports were not available in the trial version of the application.

Resolved an issue with the Meeting by Room report where a valid date selection could return an error.

Resolved an issue where report-related error messages were logged with the incorrect report name.

Resolved time format issues in reports for cultures that do not use AM/PM format.

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Resolved an issue with schedule response XML that caused parsing errors when meeting subjects included invalid XML characters.

Resolved an issue where adding an organizer friendly name to a meeting booked from a panel would not be retained.

Resolved an issue when adding a meeting from a panel that could cause a schedule refresh every five seconds.

Resolved an issue where the attribute group menu would not render correctly for specific user logins.

Resolved an issue where editing custom fields for multiple rooms at once could delete existing custom field data.

Resolved an issue where saving time clock rules would fail depending on what regional time zone was being used.

Resolved an issue causing double-quotes to be displayed around the organizer on meetings booked through a touch panel.

Resolved an issue preventing existing Exchange Online meeting detail information from being shown when editing the meeting.

Resolved an issue which sometimes displays an error when booking a meeting in multiple Microsoft Exchange rooms.

Resolved an issue causing some deleted Exchange meetings to reappear in the web client.

Version 10.0.0010.456

Bug Fixes:

Resolved an issue upgrading from 9.3 where services were configured to use the Windows Local System account.

Resolved an issue where the FSM was not returning error conditions correctly to the FCM.

Resolved an issue where upgrading the database could fail if foreign key data checks failed.

Resolved an issue where meetings with multiple rooms would not show correctly in the Outlook Add-in.

Resolved an issue where meetings with multiple rooms would not have actions correctly applied to all rooms from the Outlook Add-in.

Version 10.0.0010.449

Enhancements:

New simplified installer.

New Crestron Fusion® Configuration Manager

New Crestron Fusion® Services Manager

All services now loaded within the application domain of the loader process (formerly loader service). The Crestron Fusion® Configuration Manger is used to start/stop the Crestron Fusion® Services Manager as well as the instance of the loader process itself.

All web clients have been merged into a single IIS web application.

Crestron Fusion® web client is now fully HTML based (Flash deprecated).

New web client URL: http://<fusionserver>/fusion/webclient.

New Crestron Fusion® Outlook Add-in Web service URL: http://<fusionserver>/fusion/outlookwebservice. To reference the new web service, perform one of the following actions:

o Open your Outlook Add-in client, press Ctrl+Alt+W to view properties, and change the web service URL.

o Create a redirect for the old web service in IIS on the Crestron Fusion® server. Refer to the Crestron Fusion® Insider for additional information.

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New Crestron Fusion® API service URL: http://<fusionserver>/fusion/apiservice. To reference the new web service URL, perform one of the following actions:

o Modify your program/web service that communicates with the Crestron Fusion® API so that it references the new URL.

o Create a redirect for the old web service in IIS on the Crestron Fusion® server. Refer to the Crestron Fusion® Insider for additional information.

New drop down navigation bar simplifies access to monitoring, setup, and configuration views, user profile, and web resources.

Fusion EM®: Web application design enhancements: o Redesigned time clock management interface:

Visual calendar view of all time clock events.

Easily select dates or date patterns for events.

New geolocation information stored for each room allows for programming times relative to sunrise/sunset.

Create calendars of specific dates (most US Federal Holidays provided upon installation).

Create calendar groups to associate multiple calendars.

Calculation of all dates and times for events handled in Fusion, no longer on the processor side.

New programming Modules required to handle enhanced calendar communication. (Contact FSG for further information.)

Backwards compatibility with earlier Fusion EM® time clock rules and Modules maintained.

o Align by day of week option added to previous period comparison view of historical chart in Fusion EM® web client.

o Historical energy reports (see below) added.

Reports and Analytics: o Reports can be scheduled to deliver attachments in different formats (CSV, PDF, Excel). o New and enhanced reports:

Assets by Room Detail

Assets by Type Detail

Help Request Resolutions

Energy by Asset Type

Energy Peaks by Asset Type

Energy by Room

Energy Peaks by Room

Meeting Duration

Room Utilization

Top Meeting Organizers

Scheduling: o New Exchange 2013 proxy classes for on premise Exchange Web Services. o Improved tracking for recurring meetings moved, deleted, extended, or truncated (some

functions are provider dependent). o Multiple push-registered devices can be registered to one room. o New Backfill scheduled task populates scheduling history (for reports on meetings) from

scheduling provider for improved tracking on meetings that have already taken place (improves historical data in prior versions of Crestron Fusion®)

o Parameters for configuring different versions of Exchange:

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Exchange Access EwsIsHosted EwsUseOldAD

On-prem E2010/E2013 False False

On-prem E2007 False True

Exchange Online True False

Scheduling OOTB: o Enhancements to Decline for No-Show and End Meeting Early behavior:

Environment Scheduling Provider

Decline for No Show End Meeting Early

Fusion 10 +

SmartGraphics OOTB

2.1 or later

Exchange EWS First consecutive declined instance is truncated and the room is made available. Second consecutive declined instance is truncated and the room is made available. Third consecutive declined instance is truncated, the room is made available, and future instances are deleted.

The end meeting early

button will show for all

instances of recurring

meetings. Ending a

recurring instance early

will truncate only that

instance; other instances

will retain the full duration

of the meeting series.

Fusion 10 +

SmartGraphics OOTB

2.1 or later

Any provider other

than Exchange

EWS

First consecutive declined

instance is not modified and

the room is not made

available. Second

consecutive declined instance

is not modified and room is not

made available. Third

consecutive declined instance

causes the meeting series to

be trimmed to “today”, with all

future instances removed.

The end meeting early

button will show only for

single, non-recurring

meetings.

Fusion 10 + TPMC-

3SM, TPMC-4SM

OOTB 1.6.9

All providers First consecutive declined

instance is not modified and

the room is not made

available. Second

consecutive declined instance

is not modified and room is not

made available. Third

consecutive declined instance

causes the entire meeting

series to be deleted, both past

and future instances are

removed.

The end meeting early

button will show only for

single, non-recurring

meetings.

Capture: o New retry mechanism for recordings that fail to transcode. o Capture profile email addresses can be edited and deleted.

Setup: o People (users) can now be deleted from the database.

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Bug Fixes:

Resolved an issue where email notifications for capture jobs had broken links in the email.

Resolved an issue with reports where scheduled reports showed date/time in UTC instead of local time.

Resolved an issue with reports where the week-to-date report would not show the correct start date.

Resolved an issue where a polling device and a push device in the same room would cause push notifications to stop.

Resolved an issue calculating system usage for a room that contained multiple program symbols.

Resolved an issue that e-Control and webcam tabs which contained Active-X controls would not render correctly.

Resolved an issue where Instant Messages were not getting sent from a node.

Resolved an issue where clicking the “Today” button on the schedule tab would navigate to the wrong day.

Resolved an issue where clicking the “Add Meeting” button would navigate to the wrong day.

Resolved an issue where rooms without calendars would get identified as nodes.

Resolved an issue where some actions would not show correctly with a meeting after the meeting was saved.

Resolved an issue with the database API where actions would not fire correctly for single or recurring meetings.

IV. Known Issues

Installation

In a new installation, the application instance must have been started and stopped once before any license can be applied.

In a multi-server environment, the anonymous access required by MSMQ may not get applied correctly to the second server. Pressing the APPLY button in the configuration manager again will set the permission correctly.

Two installers may not be actively running against the same database at the same time.

The Fusion 10 installer will create a separate “Crestron->Fusion” program group on the Start menu separate from other Crestron installed software.

After completing install, if an HTTP 500 error is observed when browsing to the web interface, run the following command with Administrator privileges: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -i

Configuration

The SQL Disks feature will not reset file locations to their default values if the user creates a new database.

Database

The database name cannot include a hyphen character ("-").

The database connection must be specified with a fully qualified domain name, an IP address cannot be used.

An existing 9.3 or earlier database cannot be upgraded while replication is enabled. Replication is enabled for installs that include a separate log and reporting database. This configuration is no longer supported. Installs that only include a separate log database do not involve replication. Disable replication before proceeding with the upgrade. See Section II above regarding software upgrades.

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Administration

Nodes are not listed in the server groupings and the number of rooms per server doesn't match the group number.

The server group tree will not automatically update when a new server is added.

Monitoring & Asset Management

Room occupancy status takes longer to refresh in Fusion EM than in Fusion RV.

Selecting a currency other than USD in Setup still shows the “$” sign when the historical energy chart is displaying cost.

Special characters (<>) are removed from input fields in the user interface.

Capture

The approval link from the capture email notification will not allow unauthenticated users. The user must log into Fusion in order to approve capture content for distribution.

Room Automation

Dragging rooms between nodes does not reapply room automation rules correctly defined at the node correctly.

The active checkbox in the rules list for rules that were upgraded from a 9.3 database does not work correctly.

Fusion EM: Time clock control does not support dd-mm-yyyy format.

Scheduling

When switching the scheduling provider for a room (i.e. from internal to Exchange EWS), the room MUST be deleted and recreated with the new provider.

Meetings that have actions associated should be booked 30 minutes in advance of the meeting start time.

A panel that supports push will only work in polling mode when combined with another panel that only supports poll in the same room.

A panel may get stuck during its initialization phase after Crestron Fusion® connects to it.

A recurring meeting with no end date made in Lotus Domino does not show all the future instances in the web interface.

If an SMTP address cannot be verified using Exchange 2007, set the “EWSUseOldAD” parameter to TRUE.

Recurring meetings created from the Crestron Fusion® web client must be deleted and recreated in order to change parameters such as the date, time, or recurrence pattern of the meeting.

Creating a recurring meeting in an area that doesn’t participate in Daylight Savings can cause some occurrences of that meeting to display a start and end time one hour earlier than specified.

The “Check Email” configuration option should be disabled for Lotus Notes installations.

Editing a meeting in the Crestron Fusion® web client that was created from Lotus Notes will delete and re-create the meeting on the calendar. This may cause the meeting to momentarily disappear from the calendar.

Fusion may not always detect a double-booked room when a meeting is added to a room's calendar through Microsoft Outlook and a second meeting is added for the same time to the same calendar through Fusion.

A recurring meeting that includes multiple rooms where the rooms span multiple time zones may not reflect the correct time for instances of the meeting that occur after a daylight savings time change.

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A recurring appointment using Exchange EWS that is updated to extend the number of occurrences may display at an incorrect time after DST transitions when viewed from a Web Client in a time zone with different DST transition dates.

A meeting scheduled by a Web Client user in a time zone that differs from that of the room or rooms in the meeting may not be correctly scheduled over a Daylight Savings transition if one time zone supports DST while the other does not.

In order to retrieve older meeting data, a backfill job must be manually created with a start date that reflects the timeframe of meeting data to gather.

Reporting

When selecting a “Year to Date” range for the current year, all months in the year are displayed on the chart and the data is listed in the report.

Permissions on tasks for scheduled reports must be set from the Windows task scheduler after the scheduled task is created.

Creating an “Energy by Asset Type” report that uses a fixed baseline can result in the time scale being out of sequence.

Scheduled reports must be deleted from the Windows task manager in order to stop the scheduled report from executing. Unchecking the scheduling option in the reporting screen will not stop the scheduled report.

Control Programming

None Licensing

The application instance must be run once before the application is licensed. Follow the steps below:

1. Complete the install without licensing 2. Run the instance 3. Stop the instance 4. License the application

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V. Hardware & Software Requirements

Component Minimum Recommended

Operating System Windows Server 2008 R2 Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2

Processor Intel Xeon 3.0 GHz Dual Core Intel Xeon 2.8 GHz

Memory 8 GB 16 GB

Hard Drive 250 GB Primary Drive 250 GB Primary Drive 160 GB Secondary Drive

Display Resolution 1024 x 768 1280 x 1024 or higher

Database Server SQL Server 2008 R2 SQL Server 2008 R2, SQL Server 2012

Browser IE 10, Firefox 42, Safari IE 11, Firefox 42, Safari

VI. Additional Software Requirements

Fusion requires the following additional components; please see the full list of required Windows roles and features in the installation guide.

Servers connecting to PinPoint will require HTTPS and a secure certificate.

SMTP Mail Server access for sending email notifications

Crestron Toolbox is required to support symbol auto-discovery o Crestron Toolbox or Toolbox SE, version 2.28.062 or higher; you can download the latest

version from the Crestron website: http://www.crestron.com/resources/product_and_programming_resources/catalogs_and_brochures/online_catalog/default.asp?jump=1&model=SW-TB

o Crestron Toolbox version 2.36.913 or higher is required for discovering SIMPL Sharp Pro classes into Fusion.

Crestron Outlook Add-in supports the following command line arguments for installation by group policy:

o /url Sets path to outlook webservice. Example: RVOutlookAddinSetup.exe /url=http://servername/outlookwebservice NOTE: Do not include name of asmx file and include 'http://'

o /bsn Turns on 'book single' features. Can be true or false Example: RVOutlookAddinSetup.exe /bsn=true.

o /silent Runs setup automatically with GUI shown but input inhibited Example: RVOutlookAddinSetup.exe /silent

o /verysilent

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Runs setup automatically with no GUI. Example: RVOutlookAddinSetup.exe /verysilent

VII. Getting Started

Fusion requires user authentication before launching the application. A login dialog is presented to the user when the client starts (if using forms authentication). For a new installation, the default username is "admin". The default password is admin. Click "Login" to run Fusion. NOTE TO ADMINISTRATORS: Change the password for this user immediately to prevent unauthorized access to the software.

VIII. Licensing An unlicensed version of Crestron Fusion® allows five symbol connections. An administrator may add more processor/symbol objects to the database, but only the first five added (or the first five read from the database) will attempt hardware connections. Both Fusion RV® and Fusion EM® clients are active while the application is in evaluation mode. Each client is licensed separately. As soon as one client is licensed, the other will be disabled until it is licensed separately. When contacting Crestron for a license be sure to send the key code for the client application you wish to install. The install wizard contains two license tabs, one for Fusion RV® and one for Fusion EM®; reference the license code from the tab of the client you want to license. If you wish to license both clients, both codes will be required and you will receive two license keys. Call 1 888 CRESTRON to obtain a license.