crisis management & internet technology using the internet to distribute important information...
TRANSCRIPT
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Crisis Management & Internet TechnologyUsing the Internet to distribute important information during
outages and emergencies.
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20th INNOVATIONS User Group ConferenceOctober 7th – 8th, 2013 in Atlanta, GA
Hosted in Conjunction with Chartwell’s EMACSSpecial Discount Code for EMACS Registration
www.apogeeinnovations.net
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Very Brief Introduction to ApogeeExperienced & Dedicated» Industry leadership since
1994» Most accurate bill
predictions» Most accurate bill analysis» 650 utility clients» Approximately 56 million
homes» RESNET® “HERS Rating”
methods» Microsoft® Certified Partner
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Your Presenter• Brian Jackson
– Developed websites for small and large business since 1999.
– Background in website development and project management.
– Believes in innovative, secure, and cost effective solutions.
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StormsNatural Disasters…Equipment Failure…
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Outages Happen.
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It’s been a busy year…
Increasing storms and serious weather situations are creating an opportunity to better educate our users in how to deal with an emergency.
• Superstorms• Hurricanes• Tornadoes• Blizzards• Heat Waves• Nor’easters
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Customers only care when:
It’s time to pay a billTheir bill is too high
The power is out
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Power is Air
In the US, electric power is viewed as a life essential; we use it in almost
everything we do.
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The Problem:Lost power disrupts daily life.
People want to know when they’ll be restored.
People want to know what to do.
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A way to communicate information quickly and
effectively to people effected by an outage.
The Need:
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People want to know what is happening.
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The SolutionA place for people to get
the information they need.
All in one spot.
Accessible anywhere, anytime.
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Crisis Management Center
A completely customizable site that enables dissemination of important
information.
All in one fully responsive place.
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The Information Location
Social MediaOutage InfoUtility NewsLocal News
National NewsWeather
Emergency NumbersWhat to Do’s
Online ResourcesOnline Polls
Online FormsA Central Repository
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Your Virtual BunkerWhy “man” a room of 10-20 people when you can have an automated system do a
majority of the work for you?
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Why You?Utilities serve communities.
Utilities have history.Utilities are on the front line.
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Must Have’s
Easy to UseInformativeResponsive
PowerfulReactive
Pro-ActiveFlexible
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Let’s take a look
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Questions?
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20th INNOVATIONS User Group ConferenceOctober 7th – 8th, 2013 in Atlanta, GA
Hosted in Conjunction with Chartwell’s EMACSSpecial Discount Code for EMACS Registration
www.apogeeinnovations.net