For more information visit:

www.crossreach.org.uk

IN THIS ISSUE

ISSUE 1 2015

• ChildrenandFamily• CounsellingandSupport• CriminalJustice• HomelessPeople

• LearningDisabilities• MentalHealth• OlderPeople• SubstanceMisuse

CARING ACROSS SCOTLAND

providing a caring futureOUR SERVICE AREAS

Previously known as Circle of Care

•AdultCareServicesedition•MeandMyJob•FocusOn...MentalHealth

•CrossReachWeekreview•ForumfortheFuture•CaringAcrossScotland

Award WinnersCrossReachSuccessinScottishCareAwardsSeepage10

Read Tam’s story on page 6

25 Years at Gaberston

PublishedthreetimesayearbyCrossReach.Pleasefeelfreetouseanymaterialorarticlescontainedinthismagazine,withanappropriatecredit.CrossReach,CharisHouse,47MiltonRoadEast,Edinburgh.EH152SR.Telephone:01316572000,Fax:01316575000,Email: news@crossreach.org.uk

Cover Feature

Spotlight

FEATURES

EditorialIt’sarealpleasuretobeabletowritethatrecentlyIhavebeenpresentattwoverydifferentdayconferenceeventsheldinthesamechurchinMotherwellwhichreinforcedmypassionforCrossReachandtheworkwedo.

ThefirstwastheLearningDisabilitiesNationalForumwhichwassuchahappyandenjoyableday(seearticleonpage4).Itwasfantastictoseesmilesonthefacesofourserviceuserswhowerehavingsuchagreattime.

Thesecond,called“InsideOut:FaithDrivenAction”,wasajointconferencebetweenCrossReachandChurchandSociety–thefirsttimetwochurchCouncilshavecollaboratedinthisway.TheModeratorledworshipandthekeynotespeakers,workshopsandpaneldiscussionswereallexcellent.

BotheventsremindedmeofthestraplineonourCrossReachWeekleaflets:‘YourCharityChangesLives’.Foralmost150yearstheChurchofScotlandhasbeenattheforefrontofsocialcareinScotland,givingthehighestqualityoflifeofpeopleinneed.That’srealfaithdrivenaction.

If you would like to get in touch, please e-mail: news@crossreach.org.uk or write to: CrossReach News, Charis House, 47 Milton Road East, Edinburgh. EH15 2SR.

Hugh Brown,Editor.

News

www.crossreach.org.ukSocial Care CouncilOperating as CrossReach Scottish Charity number: SC011353

STORNOWAY

Lewis Street in Stornoway celebrated its 20th anniversary in September. The project provides supported accommodation for up to 8 adults.

BANCHORY

GLASGOW

Bellfield Care Home recently held a rededication service to mark the refurbishment of the home in Banchory.

The Heart for Art project is part of an exhibition at the House for an Art Lover in Bellahouston Park in Glasgow for a month from 16th January.

2

A Gaelic version of CrossReach News is available to

download from our website: www.crossreach.org.uk

Director of Adult Care Services Calum Murray explains the successes and challenges of the past year.

Page 5

Tam has lived at Gaberston for 25 years. Read about his life journey.

Page 4

DID YOU KNOW?1 in 4 Scots will suffer from a serious mental health problem. CrossReach has 4 services helping people with mental health issues.

CrossReach and Social Care Sunday is on 2nd November 2014. A day when many congregations will focus on social care in their community.

CrossReach Week2014

As I write this article I am reminded of the phrase “back to the future” since

I am currently in the middle of Christmas engagements but when this is read we will have entered 2015. The Christmas events have started and the last Social Care Council of the year celebrated a festive OOMPH session. This stands for “Our Organisation Makes People Happy” and focuses on the importance of music based physical activity for people in services to older people. Research has shown that outcomes for older people improve and include reduction in falls; improved communications and engagement and social interaction. Council members participated in an active session presented by Gwen Anderson who was recently awarded the Meaningful Activity Award by Scottish Care.

Peter BaileyChief Executive Officer, Secretary of the Social Care Council

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Past, Present and Future

“…the achievements by our staff over the past year reinforces that the Church of Scotland is rich in talent through CrossReach as its social care agency.”

InadayorsowewillbejoinedatourChristmasReflectionsinCharisHousebyanumberofretiredCharisHouseEmployees.ThiseventalwaysremindsmeofHebrewschapter12ofbeingsurroundedbyagreatcloudofwitnessesinthatwehavebeengivenagreatlegacyinthisorganisationfromthosewhohavegonebeforeus.Equallywearecustodiansatthistimeforthosewhowillfollowus.

So,asIlookbackattheachievementsbyourstaffoverthepastyear,manyofwhicharecoveredinthisissueitreinforcesthattheChurchofScotlandisrichintalentthroughCrossReachasitssocialcareagency.Howeverbyfarthebiggestachievementisthelivestransformedthroughtheworkthatstaffdo,dayindayout.It’sthe‘dailyroundandcommontask’thatcountsandthishasbeenreflectedoverthepastyearinamaintenanceofqualityasborneoutbyCareInspectorategradings.

Butwealsolookforwardto2015.AsourChurchinvolvementplanstakerouteweareexcitedaboutthepossibilitiesofworkingwithlocalcongregationstofurtherthemissionoftheChurchthroughsocialcare.OurexperienceofCrossReachandSocialCareSundayhasverymuchencouragedusasaSocialCareCouncilandastaffgroup.WehavesensedarenewedvigourandinterestinourworkwhichwillmotivateusinthecomingyeartofindnewandinnovativewaysofservingthepeopleofScotlandtogether.

IwasinterestedtoreadTam’saccountofhisexperiencesofGaberston.Havinglivedthereforalmost25yearshelooksbackatsomeofhishighlightsbuthisfocusisonthefuture,“I’velivedherefornearly25yearsandIconsiderGaberstonmyhome.IhopeIcancontinuelivinghereformanyyearstocome,Iwouldbelostwithoutit.”ForTam’ssakeandforthemanypeoplethatwesupportitisimportantthatwelookforwardandwedosowiththesupportandprayersofyouourreaders.

PeterBaileywithGwenAnderson

Belly dancing, circus skills and drumming lessons are not workshops you would find at a typical conference – but then, the Learning Disabilities National Forum is definitely not ‘typical’. The day, held in Dalziel St. Andrew’s Church in Motherwell, was planned by a committee of service users drawn from CrossReach’s Learning Disabilities services with support from members of staff.

OneofthemostpopularpartsofthedayisthebocciatournamentwithalloftheLDservicescompetingagainsteachother.Boccia(pronounced‘bot-cha’)isanexcitingsportthatrequiresskill,accuracyandtechnique.Bocciabelongstothesamefamilyaspetanqueandbowlsandcanbeplayedbyeveryone,evenpeopleinwheelchairswithseveredisabilities.Thebluesplayagainsttheredstogettheirballscloserthejack(thejackisthewhiteball)thantheiropponents;themoreballsyouhavecloserthemorepointsyouget.AttheNational

Forum for the Future

Learning Disabilities

togethertomakethissucharelaxedandfunevent.It’soneofthosedayswhereIfeelproudtobeaHeadofServiceforLearningDisabilitiesandCrossReach.Manyofthoseattendinghaveacquirednewskills-andI’vejustheardthatthevideoofmebellydancinghasgoneviral!”

Participantscompletedanevaluationformwithscoresfrom1-6(similartotheCareInspectoratescoringsystem)andtheaveragescoreforthespeakersandworkshopswasover5.Someof

thecommentsincluded:‘brilliant’;‘wouldbegoodifmorepeoplecomenextyear’;‘Lovedthespeakersandhoweverybodygotinvolved’.TheforumisjustoneexampleofCrossReach’spolicyofinclusionandensuringthatserviceusershavearealsayinwhathappensintheirlives.Plansarealreadyunderwayforthe2015NationalForumandifmoreserviceusersdocomewemayneedabiggervenue–IwonderiftheSSEHydroinGlasgowisavailableonthelastThursdayinOctober?

Forum,thecompetitionwasplayedontheredcarpetinfrontofthechancelinthechurchwhichprovidedaperfectplayingsurface.AfterafewtightroundstheteamfromEskmillsretainedthemagnificenttrophywhichtheywonatlastyear’sinauguralevent.

SpeakersincludedtheConveneroftheSocialCareCouncilDr.SallyBonnar,BusinessDevelopmentAdviserJohnMacdonaldwhotalkedaboutpersonalisation,andCrossReach’sChiefExecutivePeterBaileywhowasso

impressedwiththedaythathefeltitshouldbeexpandedinfuturetoincludeserviceusersfromthewholeofCrossReach.

RonnieBlack,HeadofServiceforLearningDisabilities,believestheforumwasahugesuccess:“Thishasbeenatremendousevent,runbyserviceusersforserviceusers.Iambowledover(pardonthepun!)thatsomanyserviceusershaveshownamazingorganisationalskillstoputonsuchamemorableday.Todaywasaboutserviceusersandstaffworking

The second Learning Disabilities National Forum has set the marker for future years as Hugh Brown explains

The forum is just one example of CrossReach’s policy of inclusion and ensuring that service users have a real say in what happens in their lives.

4

5

It’s tempting to tell of some of the successes in Adult Care during 2014 but we must also recognise the challenges ahead; we face reduced commissioning budgets, whether from local authorities, NHS or Integrated Joint Boards as they are implemented this year. Regardless of configuration or geography, all of our commissioners are seeking savings from us, to meet their own reduced budget allocations from government. This is a constant theme and it is due only to the work of CrossReach staff that we continue to be a major provider of care and support services across Scotland.

Wearesubmittingtenderstoremainoncommissioners’‘Frameworks’(ajargontermforPreferredProviderList).Whiletheyseekvalueformoney,goodqualityisalsoessentialtowintherighttobeontheframeworks.Ofcourse,asaChrist-ledprovider,wemustalsomaintainqualityifwearetohonourGoddespitetheevidencethat,sadly,formany,itisonlythepriceofourservicethatmatters.

AdultCareServicesUpdate

Spotlight

trainingwaslaunchedinOctoberandthanksareduetoCarolBrackenridgeandIreneMeekforworkingsohardonthistoensurewearealluptodatewiththeprofessionalrequirementsofourroles.IrenewasalsosuccessfulingainingfundingtodeveloptrainingthatinvolvesserviceusersinthedeliveryofstafftrainingandallLearningDisabilityManagersareengagingwiththis.

Inthatvein,theLearningDisabilitiesServiceUsers’ForumrananothersuccessfuleventinOctoberandIamgratefultothemanagementgroupfortheircontinuingpositiveinfluenceonourservices.ItisevidenceoftrueSelfDirectedSupportinpracticeandthegrouparekeentoextendinvolvementinsuchaneventbeyondthecurrentclientgroup.

IamgratefultoallmycolleaguesinAdultCareforattaininggreatoutcomeswhilemaintainingaclosewatchonthebudgetin2014.Someareconcernedthatsuchgoodperformancesinrecent

yearscannotbemaintainedand,toacertainextent,thatistrue.It’sdifficulttomeetever-stricterbudgetsbutthediligenceofusallwillattempttoensurethatwedonotincuradeficitin2015.Wemustnowbuildontheexistingstableplatformtomeetthemanychallengesinoursectoroverthecomingyears.

Calum Murray,Director of Adult Care Services

HighqualityisroutineinCrossReachtotheextentthatit’simportantnottotakeitforgranted;thatitjusthappens,somehow.Itdoesn’t.Itisonlyassuredbystaffactuallycaringandthinkingaboutwhattheydo.Someexampleshighlightingthisin2014include:

TheenormousfunasservicessharedtheCrossReachBatonaroundthecountry.Indeed,whentheserviceusersatRainbowHouseheardaboutthebarbequethatAllartonresidentswereplanning,theyinvitedthemallovertoRainbowfortheevent.ThiswasgreatlyenjoyedandledtosomeAllartonresidentsaskingiftheycouldhaveanicenewunitlikeRainbow!Now,wedon’talwaysgetwhatweaskfor,butplansarebeingdevelopedtoseekanewbuildingforAllarton-hopefullyin2016.

GaberstoninAlloawillgetanoverduerefurbishmentthisyearwithnewen-suitebedrooms;theresidentsandstaffhavebeenverypatientaboutthisforalongtimeandare

tobecommendedongainingexcellentgradingsdespitearelativelypoorbuilding.

TheDayOpportunitiesserviceatThresholdGlasgowhasinspiredThresholdSupportServicesinHamiltontofollowsuitandthatventurewillhelptooffsettheincomecutsthatSelfDirectedSupportassessmentsarebringing.NewPremisesarecurrentlybeingsoughtforthis.

Theuseofe-learningtoaidstaff

High quality is routine in CrossReach to the extent that it’s important not to take it for granted; that it just happens, somehow. It doesn’t. It is only assured by staff actually caring and thinking about what they do.

CalumMurray

Director of Adult Care Services Calum Murray looks at the successes and challenges facing his section

Case Study

6

Tam’s StoryFormer coal miner Tam Gillespie has stayed at Gaberston House in Alloa for almost 25 years

Former coal miner Tam Gillespie has stayed at Gaberston House in Alloa for almost 25 years “I came here in 1980 - six months after Gaberston opened. When I first arrived there were big industrial cookers and stable buildings outside where the painter stored his materials. The stables were knocked down in the mid 1990s to make way for a car park. Also the kitchen was converted into an ordinary household kitchen and residents could then use it to cook.

withstaffsupport.GaberstonhasalargegardenandIrecalltheScottishWildlifeTrusttakinganinterestandeveryonetakingpartinmakingapathandapondinthegarden.Weallenjoyedthisareaovertheyears-weevenhadsomeduckstotakecareof!Iplacedfrogspawninthepondwhichhatchedsuccessfully.Wenolongerhavethepondfilled,butwildlifestillvisitsourgarden.Weenjoyusingthegardenforbarbeques.Wehavehadagreenhouseprojectinthepast

andholidayswewantsupportwith.RecentlyI’veenjoyedaholidaytoSetonSandswithotherresidentsandstaffsupport.InthepastI’vebeentoTroon,Blackpool,BurntislandandPortobelloandI’vehaddaysouttoBlairDrummondSafariParkwithotherresidents.I’veparticipatedinquiznights,DVDnightsandkaraokenights.

Tamenjoysreadingandspendstimeinthelocallibrary.He’salsoabitofapoliticalanimalandwritesletterstoseniorpoliticiansaboutwelfareissuesandbenefits.Hesayshealsoenjoyshisindependence.“BeforeGaberston,IwasinhospitalandIwasinbedforamonth–that’showbaditwas.Bycontrast,IfeelthatthestaffherethroughtheyearshavesupportedmeconsistentlyandhelpedmewithalltheareasIrequiresupport.They’vehelpedmetoachievemygoalwhichwastobeindependentinthecommunityandInowvisitbookshops,takethebusorwalkintoStirling.IalsoenjoyvisitinghistoricalsiteslikeEdinburghCastleandCambuskennethAbbeywithstaffsupport.”

“Alotofpeopledon’tunderstandpeoplewithmentalhealthproblems.Mentalhealthcanbeafrighteningthingbecauseyoudon’tknowtheminuteit’sgoingtocomeonyou.Ithinkthegovernmentisbeginningtounderstandwhatmentalillnessmeans.Idon’tgetalotofmoneybutI’mhappy.SometimesIhavebaddaysandsowhenIwakeupinthemorningit’sabonus.Isaytomyself‘I’mstillhereandstillbreathing.’ThedoctortoldmethebestthingtokeepfitistogooutforawalksoIdoanawfullotofwalking.”

TamisveryexcitedbecausenextyearGaberstonisscheduledforamajorrefurbishment:“We’regettingourowntoiletsandshowerswhichwillbegreat.I’velivedherefornearly25yearsandIconsiderGaberstonasmyhome.IhopeIcancontinuelivinghereformanyyearstocome.Iwouldbelostwithoutit.”

I feel that the staff here through the years have supported me consistently and helped me with all the areas I require support. They’ve helped me to achieve my goal which was to be independent in the community...

Irememberthatalltheresidentstookpartinchoresinthehousebutthatchangedwhenacleanerwasbroughtin.Theresidentswerethenabletofocusoncleaningtheirownrooms

whichIhelpedwithandIlikegrowingplantsandvegetables.InthehouseIhavealwaysparticipatedinwhatgoesonovertheyears.Atresidents’meetingswedecidewhattrips,events

Tam

7

Mental Health

1Seizethemoment–itmightbeoverameal,duringacar

journey,orduringtheadbreakwhilewatchingTV.

2Explainthatweallhavementalhealth–mental

healthisaboutourrangeofemotionsandhowwecopewithourlives.Ourmentalhealthcanfluctuate,justlikeourphysicalhealth,overthecourseofourlivesorfromdaytoday.

3Startsmall–youdon’tneedtosetasidehours

tochat.Justopeningtheconversationmakesabigdifference.

4Mentalhealthispositivetoo–mentalhealthisn’t

justaboutmentalillness.Itisalsoaboutwell-being.Youcouldchataboutthingsthataidwellbeing,liketalking,exercise,chillout/”me”time,wellbeingdoesn’tmeanfeelinghappyallthetime.It’saboutfeelingabletocopewithlife’supsanddowns.

5Talktheirlanguage–noneofusarealways

familiarwiththeterminologyaroundmentalhealthormentalillness.Butyoungpeoplewillmostlikelybefamiliarwiththeideaoffeelingstressed,depressed,loworanxious.Theymightalsohaveencounteredeatingdisordersorself-harmamongtheirpeersorinthemedia.

Explainthatthisiswhatwemeanwhenwetalkaboutmentalhealth.

6Depersonalise!Researchsuggeststhatyoung

peopleoftenfinditeasiertothinkandtalkopenlyabouthypotheticalsituationsratherthantheirownfeelingsandexperiences.Soinsteadofaskingthemdirectquestionsaboutthemselves,youcouldtalkaboutasoapopera,TVorbookcharacters.

7Linktoothertypesofstigmaanddiscrimination

–explainthatjustasracialprejudiceordiscriminationagainstpeoplewithphysicaldisabilitiesisunacceptable,soismentalhealthstigmaanddiscrimination.Wecanmakearealdifferencebybeingopen-mindedandnon-judgemental.

8Showyouarehappytotalkandlisten–above

all,letyourchildknowthatiftheyareworriedabouttheirmentalhealthorthementalhealthofsomeonetheyknow,theycancomeandtalktoyouaboutitandyouwillbetheretosupportthem.

9Learntogether–itisoknottounderstandthings.

Youcanalwayssuggestthatitissomethingyoucanlearnabouttogether.

10Checkout‘TimetoChange’Resources.

Churchesareplacesofworshipandacceptance–forthoselivingwithaMentalHealthissuethiscanbebothasupportiveandencouragingenvironment.Tohelpsupportsomeoneinthisposition,DavidLloydfromMorvenDayServicesinKilmarnockprovides10 top tips on how churches can identify with their worshipers in a number of ways:

· Makethepersonfeelgenuinelywelcome.

· Putthematease.

· Givethemtheopportunitytotalkandprovidealisteningear.

· Allowthemtoopenupaboutthemselvesattheirownpace.

· Relatetotheperson.

· Identifywaystoencouragetheperson.

· Berealisticwithsupportanddon’tmakepromisesthatcannotbefulfilled.

· Makethemfeelgoodaboutthemselvesandboosttheirself-esteem.

· Beopenwiththemaboutjusthowmuchthechurchcanpracticallyoffer.

· Establishlinkswithlocalmentalhealth

charitiesandgroupsandpassondetails.

10 tips for individuals:

Aslessonsandnewskillsaredevelopedtheroadtorecoveryisoneoftrialanderrorandtryingtoacceptthesituationasbestyoucan.Havingbeeninfulltimeemploymenttofindingmyselfunabletoleavethehouse,theinitialfeelingwasafrighteningoneandliterallya‘wits-end’experience.Itisahugeadjustmentfrombeingonthegoeverydaytofindingyourselfterrifiedtodoanything.ButwithasupportedstructureandtimespentatMorvenDayServicesthepathtorecoverywasthatlittlebiteasiertotake.Thisjourneyofrecoveryhasgivenmetheopportunitytoreturntocollegeasafulltimestudentandcontinuetosupportindividualslivingwithmentalhealthissues.

David Lloyd was CrossReach Volunteer of the Year in 2013 and now works part-time at Morven Day Services

CrossReach Week 2014

8

Coming in Spring 2015Moderator’s Golf ChallengeCheck CrossReach website for more details

Moderator – what are your thoughts about CrossReach Week?Well,it’sbeengreatfunfirstofall!Iseeitasarealprivilegetodothisonbehalfofthechurch,butit’sadoubleprivilegetoenterintoandseeatclosequartersthekindsofthingsCrossReach’sservicesareproviding.Serviceusersthemselvesareregardedaspeopleoffullvalue(andaregivenfullvalue)andthepeoplewhodeliverthatservicearedoingitwitharealsensethatthisisavocation–somethingthatGodhascalledthemtodoandyoucanseethatintheireyes.

You chose as your theme ‘Seeing Christ in the face of others’. Have you seen that?Yes.IsaidtothestaffhereatCharisHousethatI’veseenChristintheirhandsatwork,andI’vealsoseenthewaytheylookcarefullyatthepeopletheyworkwithandcarefor.They’renotjustthinkingthey’reservingtheirfellowhumanbeing–whichtheyaredoingofcourse–buttheyseeitintheirservicefortheKingdomandforChristhimself.

It’s been said that CrossReach is the Church of Scotland’s best kept secret. Do you think that’s right?IdoandhavingspentaweekwithCrossReachIcanseethatitisgeareduptoprovideasocialcareservice,butnotnecessarilytoshareitsstoryinthechurch.It’sdeliveringaprofessionalservicesothatisitspriority.Soweneedtofindawayinwhichweprovideagreateropportunityforknowledgeofitsworktobesharedacrossthechurch.

How important do you think it is that the church is involved in the type of social care that CrossReach is doing?I’vebeensayingtopeoplethatI’dratherseeasermonthanhearone–andI’vepreachedplentyofthem!Whenwestarttopreachsermonswegetlockedintodisagreementaboutdoctrineordogmabutthere’snodisagreementwhenitcomestowhatyouseepeoplearedoing.Thosewholivetheircreedsarebetterthanthosewhoarguetheircreeds,soIthinkit’senormouslyimportantthatwe’redoingthisatanationallevel,butwe’realsousingtheopportunitywehavetoinfluenceGovernmenttoputmoremoneyintothiskindofcare.Ithinkcareisundervalued.IalsothinktheideaoflocalchurchpartnershipallowingcongregationstogettheirhandsdirtyintherealworkoftheKingdominsteadoffightingforcreedswouldbeabetterwayforward.

It’s faith in action isn’t it?That’sexactlywhatitis–faithinaction–andit’salsoawaytoallowmembersofthechurchtobebroughtintothecommunityofthechurchandtobelongtoit;Ithinkit’swhenyoubegintofeelyoubelongtothecommunityofthechurchthatyourfaithisactivated–thatyoufindfaith,andthroughtheworkthatlotsofcongregationsaredoingit’sawayofbringingpeopleintothecommunity.Andyoudon’tneedtopreachtotheminwordstoexpressthegospel–youletthemseeitinaction.

In an exclusive interview for CrossReach News, the Moderator of the General Assembly Rt. Rev. John Chalmers reflects on CrossReach Week 2014

9Check CrossReach website for more details www.crossreach.org.uk

providing a caring future

10

• TheworkofGaberstonHouseinAlloaoverthelast25yearsandLewisStreetinStornowayfor20yearsofcare

• SeniormanagersastheydealwiththechallengeofreducedfundingfrombothlocalandcentralGovernment

• TheSocialCareCouncil(CrossReach)astheymeettofinalisethereporttotheGeneralAssemblyinMay

• ThepositiveimpactforCrossReachofhavingtwoofourstaffrecognisedatthe2014ScottishCareAwards

• TheopportunitieswhicharosefromCrossReachWeektoinformchurchesaboutourworkandforthosewhoaresupportingusasaresult

• PartnershipwithotherchurchCouncilsandforthesuccessoftherecentjointconferencewithChurchandSociety

Prayer Points

IfyouwouldliketoreceiveourfreePrayerDiarythreetimesayear,pleasecall:01316572000,ordownloadaPDFversionfrom:

www.crossreach.org.uk

InChrist’snameweseektoretainandregainthehighestqualityoflifewhicheachindividualiscapableofexperiencingatanygiventime

Our Mission Statement

For those who wish to pray, please consider

CARINGACROSSSCOTLANDNews in brief

Success at Scottish Care Awards

GwenAnderson,ActivitiesCo-ordinatoratQueensBayLodgeresidentialhomeinEdinburgh,wasthewinneroftheMeaningfulActivityAwardattheScottishCareAwardsheldinGlasgowinNovember.Alsoonthenight,JanisGrubb,ServiceManagerattherefurbishedBellfieldcarehomeinBanchory,wasafinalistintheManagementandLeadershipAwardcategory.CrossReachChiefExecutivePeterBaileysaid:“IamdelightedatthisrecognitionoftheinspirationalcommitmentGwenandJanisgivetotheirrolesinsupportingtheresidentsinbothoftheirservices.TohaveawinnerinonecategoryandafinalistinanotherisamarvellousaccoladeforCrossReach.”

Presenting with Confidence

InafirstfortheChurchofScotland,theChurchandSocietyCouncilandtheSocialCareCouncil(CrossReach)hostedadayconferenceinMotherwellcalled‘InsideOut:FaithDrivenAction’.PaulMorrisonfromtheJointPublicIssuesTeamspokeabouthowrecentchangestothebenefitssystemhadimpactednegativelyonthepoorestinsociety.Earlier,thedelegateshadlistenedtopaneldiscussionson‘SocialCare–AGovernmentResponsibility?Leaveittotheprofessionals’and‘Money,money,money:thewayweuseourwealth’.TheModeratoroftheGeneralAssemblyRt.Rev.JohnChalmers,ledworship.

ScottishConsortiumforLearningDisabilitiesfacilitatorsspenttwodayswithCrossReachLearningDisabilitiesServiceswhentheyhelpedagroupofserviceusersto‘presentwithconfidence’.Thegroupdevelopednewskillssuchasmanagingtheiraudience,deliveringapresentationanddealingwithchallengingquestions.Sessionswereheldonequalityanddiversity,andeveryoneputtogethera‘GiftednessPoster’lookingattheirownskillsandinterestsaswellaswhatothersthoughtweretheirgreateststrengths.EveryonewasawardedanSCLDcertificateandarearetheynowreadytogoandusetheirskillstraining,presentingandinterviewing.ThankstotheSirDuncanCarmichaelTrustwhichsuppliedfundingforthetraining.

Award for Cameron House

ApartnershipbetweenCameronHouseinInvernessandalocalGaelicprimaryschoolhaswonthe‘BestInnovationinContinuingCare’atScotland’sDementiaAwards.CameronHouseisaspecialistcarehomeprovidingcareandsupportfor28olderpeoplewithdementia.AsreportedinthelastissueofCrossReachNews,theideaistoprovidethenativeGaelicspeakingresidentsachancetoconverseinGaelicwiththepupilsofBunSgoilGàidhligInbhirNis.

Two are Better than One!

11

permitted–evenencouraged-toopenlyreflectGod’sloveineverydaysituations.Itmaybeaddingabibleversetotheendofanotetostaff,orreplyingtoanemailwithanextralineofencouragementtonotetheirworkisappreciated.Recently,onthephonetoasupplierinacallcentre,IsharedalittleofmydayandGod’slovewiththeoperatorIspoketo.Hebecameemotional,andconfidedinmeaspectsofhislife,andIwasthenabletoprayforhimoverthephone,sharingaversethatenabledhimtoknowGod’slove.Hesaidhewasgoingtogoforabreakandphonehisfriendasitwassucharelevantchatinlightofhissituation.SoIencourageyouall,inthejobthatyoudo,thatyoumayfeelisnotsignificant,toblessandinspirepeoplebyyourbehaviourandactions.Tosociety,ourjobmaynotbethehighestregarded,butwhenyouplaceeachdaybeforeGodasanoffering,hecanturnitintosomethingbeautiful!Emily Ciorra, Administrator

In my first week in the job as administrator at The Bungalow in Stonehaven, there were

tears but not in the way you may expect, from being nervous at starting a new job, but, rather, tears of joy as I had enjoyed it so much! Time flies when you are busy, and a full decade has passed since I graduated with my MA in Entrepreneurship. My previous ‘job’ was as a stay-at-home mum for 5 years, so it was with joy and excitement, as well as some nerves and anxiety, that I stepped back into paid work.TheBungalowisapurpose-builthouseforfiveadultswithprofoundlearningandphysicaldisabilities.Noneoftheresidents–allofthemsimilarinagetomyself-cantalk,walkorfeedthemself.Asthe

administrator,Iseemyselfasaguestintheirhome,andmyjobistohelpwiththedaytodaytaskstoensuretheimportantworkofcarecanbeprioritisedforthemostimportantpeoplehere-theresidentsandcarestaffwhodothemostfantasticjobofcaringforthem.WorkinginaChristianenvironmentisadelighttome;myofficedoorisalwaysopen,andaweekrarelygoesbywheresomeonehasn’tnippedinforhelpwithsomethinganditturnsintoaquickmomentofprayerregardingsomethingthey’reworriedabout.Thiswillalwaysbeaprivilege,andapreciouspartofmyday,asitislivingoutRomans12,keyforushereatTheBungalow:“Takeyoureveryday,ordinarylife-yoursleeping,eating,going-to-work,andwalking-aroundlife-andplaceitbeforeGodasanoffering.”Fromdoingtheaccounts,orderinginstock,sendinginwageinformationtotyping,photocopying,orevenencouraging,listeningandpraying,Ilovethatweare

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Homeaddress:.............................................................................................

...................................................................Postcode:..................................

Phonenumber:............................................................................................

Emailaddress:..............................................................................................

Tothemanager(Bank/BuildingSociety):PleasepayBankofScotland,38StAndrewSquare,Edinburgh,EH22YRonthedateindicatedabove

andthereafteruntilfurthernoticethesumindicatedaboveforthecreditofCrossReachAccountNo00227186,SortCode80-41-21

01/15

EmilyCiorra,Administrator,TheBungalow

1916

1948 2010

Where are you in the CrossReach timeline?

Well Hall - New BuildResidential Service for Older People

1995The Mallard for Children & Young People with Physical & Learning Disabilities

1936Deaconess HospitalHRHTheDukeofYorkopened“ThePrincessElizabethWard”forChildren.

The Bungalow residential service for adults with learning disabilities and complex needs

20131869

Simpson House:Substance Misuse Counselling and Training

Eastwoodhill Residential Home for Older People

The CrossReach Legacy Timeline has been possible because people gave. They gave their time, skills and they gave a legacy. Your legacy can help CrossReach provide a caring future for the most vulnerable people across Scotland in any of our service areas:

• Adult Care Services • Children and Family Services • Services to Older People

At CrossReach, we believe in life-changing work. Let your legacy work to change a life.For more information or call 0131 657 2000

CrossReach Commences as: “The Committee on Christian Life and Work”

www.crossreach.org.ukSocial Care Council

Operating as CrossReach Scottish Charity number: SC011353

TheCrossReachLegacytimeline