csc - presentation at hortonworks booth - strata 2014
DESCRIPTION
Come hear about how companies are kick-starting their big data projects without having to find good people, hire them, and get IT to prioritize it to get your project off the ground. Remove risk from your project, ensure scalability , and pay for just the nodes you use in a monthly utility pricing model. Worried about Data Governance, Security, want it in the cloud, can’t have it in the cloud….eliminate the hurdles with a fully managed service backed by CSC. Get your modern data architecture up and running in as little as 30 days with the Big Data Platform As A Service offering from CSC. Computer Science Corporation is a Certified Technology Partner of Hortonworks and is a Global System Integrator with over 80,000 employees globally.TRANSCRIPT
© 2014 Computer Sciences Corporation. All Rights Reserved.
Big Data and Analytics
2 October 21, 2014 © 2014 Computer Sciences Corporation. All Rights Reserved. 2 October 21, 2014 © 2014 Computer Sciences Corporation. All Rights Reserved.
79,000
WHO WE ARE
2
EMPLOYEES WORLDWIDE
$13B
GLOBAL IT SERVICES POWERHOUSE
50+
YEARS OF INNOVATION
100+
GLOBAL ALLIANCES WITH BEST-IN-BREED PARTNERS
A GLOBAL POWERHOUSE IN BUSINESS AND IT TRANSFORMATION
3 October 21, 2014 © 2014 Computer Sciences Corporation. All Rights Reserved.
BIG DATA PLATFORM
ANALYTIC ACCELERATORS Customer | Finance | Marketing |
Operations | Supply Chain
Data Science Consulting
Big Data Business Consulting
Big Data Platform Consulting
Customer Intelligence
Smart Operations
Product Innovation
Risk Insights
SHAPE
TRANSFORM TRANSFORM
APPLICATION MODULES
Repeatable big data platform, analytic accelerators and specialized services
Delivering Innovation, Insights and Impact
Big Data Delivery
MANAGE
4 October 21, 2014 © 2014 Computer Sciences Corporation. All Rights Reserved.
CSC Impact Solutions share the same delivery methodology and combine prebuilt analytics, connectors and visualizations to deliver outcomes
SHAPE TRANSFORM MANAGE / AS A SERVICE
Impa
ct
Solu
tions
Product Innovation
Customer Intelligence
Smart Operations
Risk Insights
Analytics aaS Big Data Analytic Insights
Big Data Platform Innovation
Big Data Strategy
Big Data Platform aaS
Serv
ices
5 October 21, 2014 © 2014 Computer Sciences Corporation. All Rights Reserved.
Fully Integrated and Managed Big Data Platform as a Service
Making it faster, easier, and far less complex to develop and deploy big data applications
CSC Big Data Platform as a Service
Flexible Deployment Options
Hadoop Queries Streams Command and Control + Ambari
Elasticsearch HBase Storm Hortonworks Data Platform Stinger
Deployment Center
Operations Center
Support Center
Application Center
Knowledge Center
Risk Insights
Product Innovation
Smart Operations
Customer Intelligence
Public Cloud Virtual
Private Cloud Enterprise
Private Cloud Dedicated Cluster
© 2014 Computer Sciences Corporation. All Rights Reserved.
Big Data PaaS Case Studies
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Purpose-Fit Industrialized Solutions Leveraging CSC’s deep industry and business process knowledge Full Life-Cycle Approach Using our uniquely modular Shape-Transform-Manage full life-cycle approach keeps focus on business outcomes
Expertise in Turning Data into Recommendations Combining the right data sets and applying the right analytic techniques to unveil new insights Comprehensive Data Connectors Any data, any source
Our Clients Choose CSC Because of Our Unique Strengths in Big Data and Analytics
TECHNOLOGY
DATA SOLUTIONS
Technology Expertise Working with Hadoop since its creation
Faster Time to Value Standing up a big data platform in less than 30 days for rapid business value
Technology Independence Delivering best-of-breed solutions, from open source to global partners, optimized for your need and budget
8 October 21, 2014 © 2014 Computer Sciences Corporation. All Rights Reserved.
Case Study
• Increase customer satisfaction • Increase operational efficiency • Enable the business to extract new
insights
• Conducted 5-week big data strategy assessment
• Established cloud-based big data platform
• Built the apps and analytics to capitalize on the data
• Improved customer satisfaction – Reduced churn – Reduced support costs
• New product management capabilities, fixes
• Better supply chain coordination • Increased security • New data and analytics products • Increased cross-sales and up-sales • Increased renewals • Better license compliance
One of the largest companies that develops innovative, advanced hard disk drives, enterprise-class solid state drives, and external storage solutions and services. CSC improved customer support and product quality.
SOLUTION
CHALLENGE RESULTS
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Case Study
The worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. CSC provides infrastructure that uncovers revenue opportunities in customer support.
• The client wanted to quickly evaluate the use of big data and the value that it brings as it relates to identifying new business opportunities
• Time to market was a key factor in the decision to implement a comprehensive big data platform. The client realized: – A bare platform would not be easy
to manage – Their staff does not possess the
skills to operate a bare platform – They needed to focus on the
big data applications, rather than the platform
• CSC designed and configured the solution, built and deployed it in the cloud, and developed ETL flows to transport Web log data within 90 days: – Aggregating lots of different data
sources to create one massive Web log data set
– Decorating logs with Geo and industry information using IP address
– Adding data science algorithms to clean up data for better insights
• CSC managed the hardware, platform components, and data flows, in addition to providing continued support/consultation services to the client
• This client is generating insights on how customers interact with their customer service portal, and improving their services for happier customers and more streamlined business: – Faster path to ROI with both tech
and services – Creating a real-time product insights
dashboard – Ability to prove the value of big data
internally through the mining of data and generation of insights and reports for product teams
– Scalability to more data sources and use cases
SOLUTION
CHALLENGE RESULTS
© 2014 Computer Sciences Corporation. All Rights Reserved.
Client Engagements
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Through Experience with Many Projects, We’ve Learned What It Takes to Succeed
It’s an iterative approach — you’ve only just started …
Operationalize the resulting
insights
Start from the business need/
opportunity
Imagine the potential from disparate data
sources
Contribute CSC’s industry understanding
to create advanced analytic models
Avoid costly mistakes with attention to architecture
Present the output in an easily assimilated and visualized form
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Deliver Develop Discover
Identify Issues & Pain Points
Client Retention Proof of Value (POV) Approach Overview
Business Model (clients, products, operations)
Mobilize (schedule, kickoff, interviews)
4 Weeks 6 Weeks 2 Weeks
Data Sourcing (existing, planned, 3rd party)
Client Metrics (metrics, analytics, reports)
Exploratory Data Analysis (EDA) • Descriptive Analysis • Data Transformation • Create Analytic File
Model Development • Design Draft Model Specification • Draft Model Documentation • Conduct Iterative Model Development • Refine Model
Finalize Model (complete model documentation, production recommendations)
Infrastructure Readiness • Setup Model Development
Environment • Define Data File Specification • Establish Security, Tools
Deliverables Model Documentation • Model Summary Results and
Segment Profiles • Client Score and Ranking • Algorithm • Data Used with Explanation • Tool Used Recommended Model Production
Executive Presentation
Data Validation (receive and validate data files)
Model Validation (complete model validation)
13 October 21, 2014 © 2014 Computer Sciences Corporation. All Rights Reserved. 13 October 21, 2014 © 2014 Computer Sciences Corporation. All Rights Reserved.
How Can You Get Started?
Discover your organization’s big data maturity at
https://www.csc.com/bigdatamaturity
Ask CSC how big data can make a difference in
your organization
Learn more at www.csc.com/bigdata
© 2014 Computer Sciences Corporation. All Rights Reserved.
Thank You