csi-09 communication technology e-commerce author: v.v.subrahmanyam
TRANSCRIPT
CSI-09 COMMUNICATION TECHNOLOGY
E-COMMERCE
AUTHOR: V.V.SUBRAHMANYAM
WHAT IS E-COMMERCE?E-Commerce can be defined as a
modern business methodology that addresses the needs of organizations, merchants and consumers to cut costs while improving the quality of goods and services and increasing the speed of service delivery.
FEATURES OF E - COMMERCE E-Commerce is associated with the buying
and selling of information, products and services via computer networks
Key element is information processing Facilitates new types of information
based business processes for reaching and interacting with customers
INFORMATION SUPERHIGHWAY (I-WAY)
A myriad of computers, communication networks, and communication software forms the nascent Information Superhighway (I-Way).
CONSUMER ORIENTED E-COMMERCE APPLICATIONS
ENTERTAINMENT MOVIES OF DEMAND VIDEO CATALOGING INTERACTIVE ADS MULTIUSER GAMES ON-LINE DISCUSSIONS
CONTD…
FINANCIAL SERVICES AND INFORMATION HOME BANKING FINANCIAL SERVICES FINANCIAL NEWS
CONTD…
ESSENTIAL SERVICES HOME SHOPPING ELECTRONIC CATALOGS TELEMEDICINE REMOTE DIAGNOSTICS
CONTD…
EDUCATION AND TRAINING INTERACTIVE EDUCATION VIDEO CONFERENCING ON-LINE DATABASES
PILLARS SUPPORTING E-COMMERCE APPLICATIONS
PUBLIC POLICY: To govern such issues as Universal access, privacy and information pricing
TECHNICAL STANDARDS: To dictate the nature of information publishing user interfaces, and transport in the interest of compatibility across the entire network.
TYPES OF E-COMMERCE
BUSINESS-TO-BUSINESS ECOMMERCE
BUSINESS-TO CONSUMER ECOMMERCE
INTRA-COMPANY ECOMMERCE
IMPLEMENTATION OF ECOMMERCEAWARENESS TRAININGBUSINESS ANALYSISREQUIREMENTS ANALYSISDESIGN IMPLEMENTATION INTEGRATION AND VALIDATIONMAINTAENANCE
SYSTEMS OF PAYMENTS IN ECOMMERCE
CREDIT CARD BASEDSMART CARDSELECTRONIC PURSESDIGITAL OR ELECTRONIC CASHELECTRONIC CHEQUESELECTRONIC WALLET