Listening to customers, connecting people

Informa on Management

People | Connections | Excellence

CSKnexus is a bou que IT consultancy and services company specialising in providing quality people and services at excellent rates. Established in 2015, CSKnexus was created to provide our exis ng and future clients with an alterna ve to the tradi onal System Integra on providers.

The CSKnexus Approach

‘Our people are our IP’.

The CSKnexus network of contacts is extensive which allows us to be quick to meet the demands of a client. Our team of directors is made up of people who have worked on both sides of the client/vendor rela onship and are a uned to the needs and demands of the customer.

We are technology and vendor agnos c which means we can offer independent advice on the most appropriate solu on for your needs.

Our mantra is to be transparent. When building rela onships with clients we are prepared and ready to say 'No' rather than 'Yes' we have the client's best interests in mind in order to get the best outcome.

We treat our contract consultants like employees and we are establishing a virtual group of excellent people who we aim to retain within the CSKnexus family. We are there when they need us to show them individual care, encouragement, support and mentorship.

Informa on Management and Business Intelligence

At CSKnexus we are passionate about data and informa on and the posi ve impact it can have on an organisa on. Our talented team have collaborated with clients to deliver data and informa on solu ons that add business value and benefit.

We have extensive experience from establishing new capability in green field sites to reviewing and reenergising exis ng capability.

Our Business Intelligence and Informa on Management solu ons provide a holis c service offering designed to help clients maximise the poten al of their data and informa on.

Business Consul ng

Each and every business produces, consumes and is required to manage vast amounts of data. Those businesses that can achieve this in the most effec ve manner are crea ng compe ve advantage in the market place, driving efficiencies and controlling costs. Is yours one of these businesses? Do you have an Informa on Management Strategy? Does it contain:

• Data Management

• Data Governance

• Enterprise Repor ng Strategy

• Business Self Service Repor ng

Is it simple to understand, communicate and adhere to?

Can you say that informa on within your organisa on is a strategic asset, that it is valued and managed appropriately?

CSKnexus Pty Ltd Level 1, Suite 6

454 Collins Street,

Melbourne, Victoria 3000

People | Connections | Excellence

• Crea on of a Centre of Excellence (an internal consul ng team) designed to promote, train and support fledgling business teams as they developed self-service repor ng content;

• Development of an Informa on Management business governance strategy and business repor ng strategy;

Highlights include:

• An excep onal adop on rate that led to 1 in 4 people within the organisa on interac ng with the pla orm;

• The data visualiza on vendor’s largest self-service repor ng rollout in Australasia to date;

• 5-fold increase in business requests for access to data and new data sets within technology;

• The development of a mul speed IT delivery service that allowed the business to choose the engagement type;

• The implementa on of a data warehouse that provides a single source of ‘truth’ regarding data;

• Collabora ve engagement across the business, the sharing of knowledge regarding the use and how to use the tools;

• A heightened apprecia on for data. The realisa on that data needs to be managed, owned and valued;

• Reduc on in the use of Excel and manual repor ng, resources are free to analyse reports and results rather than produce them

Success creates challenges:

• Who governs what – who reports what to whom and when;

• Islands of informa on – areas within the business that isolate themselves from the community and ‘go it themselves’;

• The Pla orm Crisis – as the popularity of self-service repor ng increases how does technology ensure

acceptable pla orm performance and stability;

• We want more – data, data and more data. How does technology keep up, when does more actually become less?

Neil Carroll

Mobile 0412 127 958

Email neilcarroll@csknexus.com.au

Philip Swindells

Mobile 0413 638 676

Email philipswindells@csknexus.com.au

Technology Consul ng

Full end to end technical delivery of Informa on Management projects from data warehousing and integra on to repor ng and analy cs. Our team of consultants can work across architectures and technology to design, build and implement:

• Data warehousing

• Data integra on & Migra on

• Business Intelligence, data visualisa on and analy cs

• Data Management, quality and master data

Provide Project services:

• Program & Project managers who have decades of experience in the IM space

• Technology and Data Architects

• Developers & administrators who have experience solving the hard technical issues

• Solu on designers and data modellers

• Repor ng and visualisa on specialists

• Expert tes ng services, from leadership and technical tes ng to UAT leads and test automa on

Case Study – Self-service repor ng implementa on

Synopsis

A review of BI consump on by business sponsors and consumers iden fied a high degree of dissa sfac on with BI delivery within the organisa on. Typical commentary followed that BI reports took too long to produce, were too expensive and lacked interac ve capabili es to allow the customer to analyse and discover.

A thorough review of BI was conducted and a number of recommenda ons approved and implemented. One recommenda on was the implementa on of a ‘self-service repor ng’ capability aimed at providing the business with a level of repor ng autonomy.

The Journey

Elements of this engagement include:

• Development of a comprehensive self-service repor ng implementa on strategy;

• Architecture & design of a self-service technology environment;

• Leading the technology selec on exercise to iden fy solu ons and develop partnerships;

“Connec ng great clients with excep onal people”

To enable our vision, we are driven by our values

Collaborate We share solu ons, outcomes and services with our clients whilst providing our people with an environment that is happy, encouraging and respec ul

Par cipateWe par cipate in the con nued development of our clients and each other as individuals, companies and the wider community

Love of LifeWithout a love of life, success by itself is meaningless

www.csknexus.com.au